Job Title Finance Administrator Job Description Summary The Facilities Hub group is a highly skilled team focused on work request fulfillment and subcontracted resource management. The FACILITIES HUB specializes in servicing clients with geographically dispersed portfolios, through a flexible menu of services from basic call center support to contract compliance and full account management. The Finance Administrator’s responsibilities include, but are not limited to: Accounts Payable, Accounts Receivable, maintain general ledger and client location detail, invoicing, analyzation of expense/revenue, manage process and reporting from various CMMS Systems, collaborate with Facilities Hub Staff as applicable and any other duties requested by Facilities Hub Management.Job Description ESSENTIAL FUNCTIONS & RESPONSIBILITIES: - Manage and maintain Facilities Hub Client Master Files - Creation and submittal of Master Data Forms for new/updates of client location in CMMS Systems - Create and maintain Purchase Orders. - Creates and maintains upload files and acts as liaison to billing dept and vendors - Analyze expense/revenue and ensure matching principle is employed - Support vendor compliance efforts by ensuring monthly invoicing are submitted as backup for upload files - Provides customer support and problem-solving where needed, and properly escalating any necessary issues to managers within the Facilities Hub - Matches expense with completed work orders and authorizes Billing Dept. to invoice clients. - Processes accrual tracking – Reaching out to vendors for any outstanding invoicing - Manage Accounts Receivable for Facilities Hub Clients by responding to and resolving client billing issues and questions. Providing updates on all Facilities Hub client A/R to Corporate Finance. - Coordination of the start-up of new services with site contacts, vendors, and other parties involved in the process - Supporting the FACILITIES HUB with any special projects as requested by management - Month end reconciliation - This position will also provide other business-related functions as directed by Senior Management REQUIREMENTS (Knowledge, Skills, Abilities, and Education and/or Experience): - Fluent in English; strong oral and written communication (Spanish a plus). - 3+ years of Finance/Accounting experience with solid general ledger and GAAP knowledge. - Advanced analytical skills and proficiency with Microsoft Office, especially Excel (VLOOKUP, Pivot Tables). - Experience with accounting/database systems such as Oracle JD Edwards, Kronos, CMMS, and related analytics tools. - Experience with Generally Accepted Accounting Principles - Highly self‑motivated, adaptable, and effective in fast‑paced, high‑volume environments. - Strong organization, attention to detail, sound judgment, and professional demeanor. - Proven ability to deliver excellent internal/external customer service. - Capable of working independently or collaboratively while managing multiple projects. - Results‑oriented with a sense of urgency; committed to ongoing learning and skill development. - Willing to support broader office operations as needed. - Undergraduate degree in Finance or Accounting preferred. - Must be willing to continue training in their skill set to maintain knowledge in the latest processes and technologies used for their assigned duties Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 63,750.00 - $75,000.00 C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us. INCO: “C&W Services”

• Administer and support the Infor M3 CloudSuite environment, including configuration, monitoring, and maintenance • Manage user access, roles, and security within M3 and associated tools • Actively work with the global Ops team to meet the needs of users & the applications team • Monitor system performance, troubleshoot issues, and implement optimizations • Steward Infor releases, particularly disruptive releases, creating awareness of changes and mitigating impact • Work with Infor support and third-party vendors to resolve incidents and service requests • Monitor integrations between M3 and other enterprise systems (e.g., Financial systems, order portals, EDI, WMS & related warehouse systems) • Assist with M3 integration error triage & support • Support data management activities including migrations, imports, and data integrity checks • Develop and maintain documentation for system configurations, processes, and procedures • Assist business users with troubleshooting, training, and best practices • Participate in change management processes and ensure proper testing and validation • Ensure compliance with security, audit, and governance requirements

Hi there! We are looking for a Junior Systems Administrator to join our growing technology team. This role reports to the SVP, DevOps and is ideal for someone early in their career who is eager to learn, grow, and gain hands‑on experience supporting internal IT systems and cloud infrastructure in a fast‑paced fintech environment.   As part of the DevOps team, you will support day‑to‑day IT operations, assist with AWS cloud infrastructure, and provide end‑user support while learning best practices in system administration, automation, and cloud operations.

• Own the administration, reliability, and operational maturity of Omada’s Zendesk platform, including Support, Talk, Guide, AI Copilot, Workforce Management, and Explore. • Serve as the internal Zendesk subject matter expert (SME), advising stakeholders on new and existing platform capabilities, workflow design, and configuration best practices. • Design and maintain scalable service workflows including, but not limited to, routing logic, triggers, automations, ticket forms, views, macros, and queue structures. • Manage the Zendesk configuration lifecycle, including change planning, testing, deployment, and documentation to ensure stable platform operations. • Maintain strong configuration governance, ensuring workflows, automation logic, and integrations remain documented, traceable, and aligned with IT operational standards. • Support audit and compliance readiness, maintaining configuration visibility and documentation required for environments such as SOC2 or HIPAA. • Manage the intake and prioritization of Zendesk enhancement requests, maintaining a clear backlog aligned with operational priorities. • Lead Zendesk platform initiatives and enhancement projects, coordinating stakeholders, defining requirements, and delivering system improvements that support evolving service operations. • Meet operational SLAs for Zendesk platform support, ensuring timely response and resolution of system issues and configuration requests. • Manage Zendesk vendor releases and platform updates, evaluating new capabilities and coordinating controlled rollout. • Configure and maintain Zendesk Talk capabilities, including IVR routing, call flows, and queue logic supporting Member Services call center operations. • Maintain and improve Zendesk Guide and Help Center structures to support internal teams and self-service support. • Support and optimize Zendesk AI capabilities, including Copilot features that improve agent productivity and resolution efficiency. • Troubleshoot complex platform issues across workflows, integrations, and configurations, identifying root causes and driving resolution. • Configure and maintain Zendesk Explore dashboards and reporting, providing visibility into service performance, ticket trends, and operational metrics.