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Fiserv logo
Fiserv

We aspire to move money and information in a way that moves the world.

Relationship Manager

Account ManagerSalesFull TimeRemoteLeadTeam 10,001+Since 1984H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

64 days ago

Salary

$99.2K - $211.1K / year

Seniority

Lead

No structured requirement data.

Job Description

Relationship Manager

Fiserv

Role Description A successful Relationship Manager at Fiserv takes pride in leading and maintaining significant business relationships with a small portfolio of large clients. You'll leverage Fiserv solutions to maximize client growth and profitability, ensuring satisfaction, retention, and increased profitability. Being a trusted advisor, you will help our clients navigate their strategic objectives with Fiserv’s innovative solutions. What you'll do: - Establish and maintain effective relationships with key senior-level executives and decision-makers at client organizations. - Understand clients' business challenges, strategic goals, and critical success factors to position Fiserv solutions that meet their needs. - Leverage Fiserv’s internal resources, engaging business unit and corporate executives, to strengthen client relationships and drive success. - Develop comprehensive client Account Plans annually that incorporate input from multiple Fiserv business units and set concrete action plans. - Promote client engagement in Fiserv events such as conferences, user group meetings, and focus group meetings. - Develop and implement client retention strategies, including timely Service Agreement Renewals. - Monitor client satisfaction and foster continuous improvement while communicating insights internally and externally. - Drive revenue growth by aligning Fiserv’s capabilities with clients’ needs, creating formal proposals for additional products and services. Qualifications - 6+ years of experience in the banking industry, with bank management and operations experience. - Experience managing and growing relationships with large, complex financial organizations. - Experience in strategic account planning experience with demonstrated success. - Bachelor’s degree and/or equivalent combination of education, work history and military experience. Requirements - Additional specialized training in banking. - Knowledge of Fiserv systems. - Fundamental knowledge of financial data processing systems and host-based computer systems. Benefits - Fuel Your Life program to support your physical, financial, social, and emotional well-being. - Paid holidays and generous time away policies. - No-cost mental health support through Employee Assistance Programs. - Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. - Eight Employee Resource Groups to foster a collaborative culture and expand your network. - Unparalleled professional growth with training, development, and internal mobility opportunities. - Medical, dental, vision, life, and disability insurance options available from day one. - Retirement planning and discounted shares with the Employee Stock Purchase Plan. - Tuition assistance and reimbursement program. - Paid parental, caregiver, and military leave.

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