• Own the team's weekly operating rhythm — prepare executive snippets and reporting for senior Stripe leadership, coordinate staff meeting and onsite agendas, track priorities and action items, and ensure the team is operating with clarity and momentum • Prepare leadership for high-stakes engagements, including executive briefings for key customer and partner meetings, internal leadership forums (SteerCos, GPTL, OG), and external events and panels • Support planning processes including headcount planning, H1/H2 goal-setting, investment asks • Drive cross-functional coordination across Win AI and Agentic Commerce, ensuring the right people have the right context to make decisions and move fast • Partner with Marketing to plan and execute events – conferences, founder dinners, and other events – including content and narrative development • Track team health metrics and performance data to help leaders understand what's working and where to focus, partnering closely with Finance and Data Science partners embedded on the team • Identify operational gaps and proactively propose improvements to how the team works, communicates, and makes decisions

• Oversee the development of go-to-market plans • Serve as a liaison to drive and communicate all marketing-related efforts • Collaborate closely with cross-functional teams • Streamline the communications structure for the Blueprint undergraduate vertical • Work closely with our creative team to craft compelling product messaging • Spearhead product launches by working closely with product management team • Track and analyze key performance metrics • Serve as an owner or critical participant of the Brand and Product Marketing team’s cross vertical projects

• Design and run the global GTM readiness framework for new product introductions • Partner with PM & PMM to understand new releases and translate them into "Seller-Speak" • Ensure that every new product launch reinforces our broader platform story • You are responsible for the hands-on creation of GTM assets • Partner with Sales Ops to track which releases are actually landing in the field

• Execute comprehensive product marketing strategies, ensuring alignment with company goals and cross-functional collaboration. • Deeply understand our buyer and market, product differentiators, value proposition and our competitors • Continuously research and iterate on our agentic positioning as an agile, evolving aspect of our offerings and the broader market • Build and demonstrate deep proficiency with relevant Gainsight products, delivering compelling demos and guiding stakeholders through advanced use cases • Own and drive feature release and high impact launch programs in partnership with Product, ensuring seamless execution of initiatives and strategic alignment across the portfolio. • Create and own both individual product and relevant platform materials, including feature/product videos, use case content, presentations, pitch decks, content, and more • Capture, consolidate and incorporate market feedback on messaging from the field, analyst, and industry sources to continually iterate on product positioning • Drive proactive product and release enablement in partnership with Product Ops, CS Ops, and Enablement • Act as a senior product SME for the marketing team, influencing and supporting demand generation, cross-sell initiatives, webinars, content creation, events, and more. • Build and nurture strong cross-functional relationships with Sales, Product, Marketing, and Post-Sales teams and leadership to drive cohesive product marketing strategies across Gainsight. • Take ownership of ad hoc projects and needs aligning with product marketing mission to deliver value across Gainsight and proactive drive measurable impact on processes, programs and objectives.