About Us Trusting Social is an AI fin-tech dedicated to advancing data science and technology to promote financial inclusion for all. We provide AI-powered credit risk, identity, and acquisition solutions for emerging markets, partnering with banks to expand credit access to underbanked consumers. Since 2013, we've become the leading credit risk assessment platform in Southeast Asia, with over 1 billion scored customers and $800 million in loans disbursed. We collaborate with 130+ financial institutions across Vietnam, Philippines, India, and Indonesia and have raised $100 million in Series C funding to scale our new credit cards business. Our mission is to enable credit lines for 10M+ people in the Philippines, India, and Indonesia, and we're seeking passionate, entrepreneurial, and data-driven individuals to join our diverse team. Headquartered in Singapore with offices in Ho Chi Minh City, Hanoi, Manila, Jakarta, Bangalore and Mumbai, we're guided by values like extreme ownership, data-driven decision-making, mindfulness, and social impact. We aim to make universal financial inclusion a reality in Southeast Asia and India within the next decade, and your expertise can help us achieve this goal. How You’ll Make an Impact At Kompato AI, we’re reimagining the consumer credit ecosystem, and our System Administrator role is critical to making it happen. We’re hiring top talent from India (Bangalore), Vietnam (Ho Chi Minh), the Philippines (Manila), and Latin America (Brazil, Argentina, Colombia) to join our global team working US Eastern hours. You’ll ensure the reliability and performance of platforms like Interprose, Looker, and Collin, support seamless client onboarding and integrations, and act as the first line of defense for technical issues. Your efforts will directly bridge product development and daily operations, translating our innovative AI technology into tangible business success. By collaborating across vendors, clients, and internal teams, you’ll not only keep systems running at peak performance but also help shape their future—driving uptime, efficiency, and client satisfaction on a global scale. What You’ll Do System Configuration & Operations - Configure Interprose for live operations during US time zone. - Build, configure, and maintain reports/dashboards on Interprose and Looker. - Manage system configurations for optimal performance. Client Coordination - Partner with clients and the sales team to support smooth onboarding. - Configure import/export file exchanges for client integrations. - Ensure seamless data flow between client systems and internal platforms. Vendor Interface - Escalate issues and configuration questions directly to Interprose. - Collaborate with vendors (payment processors, scrubs, skip tracing, etc.) to resolve issues and ensure timely data processing. Support & Escalation - Act as the first line of system support during US hours. - Write clear, actionable escalation tickets for the product team (especially for issues outside US timezone). - Monitor system performance and proactively identify issues. Product Collaboration - Share feedback and requirements for new features and bug fixes. - Document operational gaps and propose process improvements. - Test and validate system changes/updates before deployment. What We’re Looking For Required Skills - Hands-on experience with CRM/collection platforms (Interprose preferred). - Strong SQL and data analysis skills. - Clear documentation and communication abilities. - Ability to work US timezone hours. - Experience with file transfer protocols and data exchange formats. Preferred Qualifications - Bachelor’s degree in Computer Science, Information Systems, or equivalent practical experience. - 2+ years in system administration, operations, or technical support. - Familiarity with Looker or other BI tools. - Knowledge of compliance requirements (FDCPA, TCPA). - Experience with API integrations and data mapping. - Background in debt collection or financial services a plus. Why Join Us? - Enjoy competitive salary and comprehensive benefits that support your well-being. - Global mission: Work on a problem that truly matters. - Learn fast: Collaborate with brilliant teammates across product, sales, and operations. - Impact: Your contributions will directly improve client experience and operational excellence. At Trusting Social, we live by ownership, integrity, and agility in execution. We believe in doing what's right, what's best, and what's innovative. If you're smart, driven, and want to make a difference in the world with the most advanced and fascinating technology, we invite you to be part of our rockstar team! For more information about us, please visit our website: https://www.youtube.com/watch?v=inAEDGvOcL8&t=29s

Role Description The System Support Associate is a client-facing position whose primary responsibility is to support clients using Kelmar’s KAPS unclaimed property management system. The System Support Associate will be well versed on using the KAPS system and unclaimed property management with the expectation of becoming an expert in all facets of KAPS as well the possess the ability to assess current processes and recommend improvements and efficiencies. The System Support Associate may also be assigned individual and group projects as needed. This is a remote position with the option to work in any of Kelmar’s offices including Rockland, MA; Middleton, MA; or Wilmington, DE. The System Support Associate may be required to work occasional evening/holiday hours as needed. Responsibilities and Duties - Gather and document requirements from current or requested client-specific processes and customizations. - Compose tickets for development using prescribed guidelines and in accordance with priorities and established timelines. - Perform acceptance and regression testing on completed development work. - First line of defense in all client support requests; use critical thinking skills and available tools and resources to diagnose problems and identify solutions; prioritize development requests based on needs and other factors. - Communicate regular updates on all open tickets for assigned clients and projects. - Train end users in the KAPS system, including assisting with periodic webinars. - Analyze and recommend process workflows to client. - Work with the Training and Documentation Specialist to author and maintain system and process documentation, knowledge base, and training materials. - Conduct/attend regular virtual meetings/calls with clients; occasional on-site meetings may be required. - Provide status reports on open requests to clients as required. Qualifications - Minimum of 2 years’ relevant work experience; previous experience in managing clients in a system support role are preferred; preference may be given to candidates with a prior working knowledge of unclaimed property. - Excellent technical writing and verbal communication skills. - Solid planning, time management, communication, decision making, presentation and organization skills. - Advanced experience in Microsoft Office software (Excel, Word, Visio, etc.). - Comfortable using online meeting platforms (Microsoft Teams, etc.). - Comfortable in and adaptable to a fast-paced environment. - Self-directed learner and independent problem solver. - Must be a team player. - Travel up to 15% may be required. - Candidates must be legally authorized to work in the U.S without sponsorship now and in the future. - All positions on the Kelmar KAPS Team may have occasional non-standard schedule requirements (nights and weekends) for which sufficient notice will be provided. Benefits - Compensation for this role varies depending on several factors including level of experience and skill set. As required by applicable law, the hiring range for this position is $55,000 – $62,000. - Medical, Dental and Vision Insurance. - Flexible Spending Plans. - Basic Life, AD&D, and Voluntary Term Life Insurance. - Disability Insurance. - 401(k) Plan with Company Match. - Paid Parental Leave. - Paid Time Off. - Tuition Assistance. - Eligible for Discretionary Annual Bonus.

Department: 11994 Regional Non Enterprise Corporate - Maintenance: Plant Administration Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Full Time and Remote Pay Range $33.05 - $49.60 It's More Than a Job, It's a Calling! Position: Computer Maintenance Management System Coordinator Location: Carolinas Medical Center; Charlotte, NC - REMOTE Full Time; 1st Shift Major Responsibilities: - Responsible for developing, implementing, and managing facility related CMMS programs. Collaborates with CMMS programmers to implement system updates. Sets level of access and develops an information security strategy for the system. Communicates with customers, both internal and external, on needs and issues associated with CMMS. Coaches and educates associates on the CMMS functions and best practices for preforming tasks. Establishes a team to develop common maintenance task descriptions and completion intervals to make it uniform throughout the system. Develops common nomenclature and abbreviations for infrastructure equipment and systems. Sets up asset lists and coordinates annual reviews for accuracy. Provides support to the operations staff for quarterly updates and changes to preventive maintenance tasks and scheduled events. - Designs and develops reports for division and individual site management teams. Develops an action plan tracker for monitoring CMMS implementation progress by site. Generates monthly reports of open preventive maintenance and service work orders for management review. Creates and maintains reporting tools for monthly Key Performance Indicators and conducts analysis against targets and benchmarks. Develops CMMS training topics and tracks completion of training for the facilities division. Supports management in the review of work order data accuracy such as equipment on work orders, worked hours, parts usage, work order type, closing codes, and work order comments. Sets up and assists vendors in developing CMMS programs relevant to Advocate Facilities Division. Works with data utilizing Microsoft Excel skills and extensive knowledge of tables, data connections, graphing, conditional formatting, and formulas. - Responsible for establishing, monitoring, and improving CMMS. Facilitates PC hardware and software procurement process. Provides first level IT support for software and hardware related issues ensuring the facilities team has access to the necessary systems and training. Coordinates and manages projects which require on-going data improvements and/or new system enhancements and data implementation. Coordinates all new system enhancements and internal/external releases. Ensures accuracy of data within the system. Coordinates database customization for new customers and projects. Works closely with internal end users within the facilities division to ensure proper data entry and procedures are carried out for data integrity. Develops and recommends policies and procedures for best practice with use of CMMS. - Responsible for designing, developing, and managing Call Center software system. Audits Call Center software system reports, verifying the tickets are being processed properly and the system continues to communicate with all Advocate sites. Coordinate with Call Center associates on new data implementations needed in CMMS and Call Center software systems. Performs database changes and communicates database needs and enhancements/modifications to Call Center associates. Licensure, Registration, and/or Certification Required: - None Education Required: - Associate’s degree or equivalent experience. Experience Required: - 2 years of experience in a data management and customer service environment. - 3 years of related experience in a hospital facilities management environment. Knowledge, Skills & Abilities Required: - Demonstrated competency in operating computer systems specifically CMMS. Excellent communication skills. Proficient customer service skills. Knowledge of a variety of hardware platforms and operating systems. Excellent management experience of large projects. Ability to prioritize and manage multiple projects simultaneously. Strong skills in project planning and Management. Experience with installation, and support including database administration. Experience that includes Microsoft Windows and Microsoft Office Products, automated software deployment and device management tools. Active Directory experience that includes, group policy creation and administration, user and device management. Good problem determination skills. User training experience a plus. Physical Requirements and Working Conditions: - Ability to lift the lightweight requirements according to DOL definitions. Ability to work under stressful conditions and in difficult situations. Must be able to travel to various Advocate sites. 24 hour/7 day on-call support required. Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available. Unique lifting/movement situations will be assessed on a case-by-case basis. May be required to lift greater than 35 pounds from floor to waist. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Preferred Job Requirements - Bachelor’s degree (or equivalent knowledge) in Business Management. - Bachelor’s degree (or equivalent knowledge) in Computer Science or related field. - 3 years' experience in a data management and customer service environment. 3 years related experience in a hospital facilities management environment. - Knowledge of relevant CMS, TJC, DNV, and NFPA regulatory codes and requirements. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training - Premium pay such as shift, on call, and more based on a teammate's job - Incentive pay for select positions - Opportunity for annual increases based on performance Benefits and more - Paid Time Off programs - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability - Flexible Spending Accounts for eligible health care and dependent care expenses - Family benefits such as adoption assistance and paid parental leave - Defined contribution retirement plans with employer match and other financial wellness programs - Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

• Support large environments of Windows & Linux servers and technologies: troubleshooting, proactive management, security management, backups, daily operation and optimization. • Support cloud workloads in IBM Cloud, including resource provisioning and cost monitoring. • Test and monitor network and server performance and provide performance statistics and reports; develop strategies for maintaining network infrastructure. • Assist in vulnerability assessments, patch cycles, and remediation efforts in line with company security policy. • Responsible for resolving all infrastructure break/fix issues and enhancements in a timely manner. • Liaise with third-party partners/vendors for prompt rectification of any problems or emergencies. • Maintain accurate and up-to-date system documentation. • Responsible for software licensing compliance • Participate in an on-call rotation to respond to infrastructure emergencies outside of regular business hours.