Req ID: 133433 Remote Position: Yes Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru General Overview Functional Area: SCM - Supply Chain Management Career Stream: CMT - Commodity Management Role: Advisory Job Title: Commodity Management Advisor Job Code: ADV-SCM-COMM Band: Level 08 Direct/Indirect Indicator: Indirect Summary First full level of specialization; applies expertise in more than one area of specialization. Work is performed within established professional standards, established policy, and/or established objectives. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Incumbents are accountable for quality of work delivered by external suppliers as applicable. May influence others outside of team to ensure goals are met and resolves conflicts in an effective manner. Erroneous decisions or failure to achieve results may have a negative impact on the sites/major function's operations, schedules, and/or performance goals. Receives guidance primarily on unique, unusual, or controversial problems or questions. May lead a work group or project team consisting of one or more support staff and/or tech/professional staff with some coaching from own supervisor, or may provide advice and guidance in area of specialty. Seeks out new avenues for building internal and external relationships; maintains contacts with existing relationships. Detailed Description Performs tasks such as, but not limited to, the following: - Maintains global or regional responsibility for a strategic and/or high dollar commodity or group of commodities, for price/value determination, product and/or service negotiations, terms and conditions. - Develops and implements a procurement strategy for the commodities they manage including competitive, technology direction, supplier analysis, development and selection and pricing strategy. - Acts as primary interface with Celesticas suppliers for all relationship management, contract negotiation issues, establishing business framework for transactions, performance reviews, business development and supplier awards programs. - Sources all products and services, maintaining a continuity of supply, while delivering the lowest cost component or service solution. - Leads the Commodity Council Corporate negotiation teams, individually as required or the Customer Material Commitment process through materials pricing and Customer BOM analysis. - Provides site direction and performance reporting for cost analysis to senior management. - Assists in team development and planning, recruitment/first line candidate selection and screening, developing training plan for new employees, mentoring new employees. - Leads negotiations for high impact commodities, providing guidance on negotiations strategy and negotiations planning, developing a commodity strategy, and presentations / communication consistent message to suppliers. - Has frequent interaction and negotiation with senior executives of industry leading multi-national companies. - Manages the Global Commodity Negotiation process ensuring accurate forecasting and pricing accuracy. - Manages data flow for pricing fluctuations in market and analytical tools including development and maintenance of Commodity Management systems applications. - Conducts strategic analysis on pricing, the market, suppliers, customers, competitors, contracts and long-term agreements. - May act as site liaison to manage critical shortage, develop strategies on constrained commodities and represent site, manage related systems changes that have broad effect on execution of purchasing responsibilities. - Drives process improvement, leads development of IT tools for group, defines business processes and implements new tools/ processes. - Performs bid activity for sensitive/highly visible complex bids. Knowledge/Skills/Competencies - Extensive knowledge of the marketplace conditions for a broad range of strategic commodities including industry pricing, technology and supply/demand trends. - Working knowledge of Celestica’s global supply chain including strategic policies and objectives. - Strong knowledge of basic computer applications and the ability to learn and use multiple applications specific to this department including ERP and office systems. - Strong communication, negotiation and presentation skills. - Strong knowledge of negotiation practices / methodology for commodities. - Ability to handle multiple tasks while maintaining attention to detail and accuracy and working under tight time deadlines. - Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion. Physical Demands - Duties of this position are performed in a normal office environment. - Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. - Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. - Frequent overnight travel may be required. Typical Experience - Six to eight years relevant experience. Typical Education - Bachelor's degree in related field, or consideration of an equivalent combination of education and experiency. - Educational requirements may vary by geography. Notes This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law). At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them. COMPANY OVERVIEW: Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Number of Openings: 1 Are you passionate about hospitality and creating memorable experiences for guests? We are looking for a Home-Based Guest Experience Specialist (Reservation) to join a growing U.S.-based professional vacation rental company. In this role, you’ll be the friendly and reliable voice behind the guest communication line—handling calls, responding to voicemails, and managing guest messaging to ensure a seamless and exceptional stay experience. REQUIRED CORE COMPETENCIES - Communication Excellence: Clear, warm, and professional in all verbal and written communication with guests. - Responsiveness: Quick to acknowledge and respond to guest messages and voicemails with accuracy and empathy. - Problem-Solving: Calm under pressure and capable of resolving guest issues or concerns effectively and efficiently. - Adaptability: Flexible and open to taking on new tasks, special projects, or guest-related assignments when needed. - Attention to Detail: Maintains accuracy when recording guest notes and ensuring follow-ups are completed. - Guest-Centered Mindset: Prioritizes guest satisfaction and delivers a hospitality-first experience every time. WHAT YOU WILL DO 1. Lead Management & Sales - Handle inbound calls and guest inquiries across direct sites and OTAs (Airbnb, VRBO, Booking.com). - Convert leads by promoting travel insurance, concierge services, and extended stays. 2. Reservation Management - Create, update, and document reservations accurately in the system. - Maintain clear notes and ensure correct rates, fees, taxes, and promotions are applied. 3. Payment Processing - Collect deposits and final payments and assist with payment issues. - Process cancellations, approved refunds, and ensure reservations are financially secure before arrival. 4. Guest Experience - Deliver knowledgeable service regarding the properties and area, professional, solution-oriented service. - Resolve booking concerns within guidelines and escalate when necessary. 5. Team Collaboration - Communicate reservation updates to internal teams. - Support relocations and ensure special requests are properly relayed. WHAT WE LOOK FOR - Education: High school diploma or equivalent; a bachelor’s degree is a plus. - Experience: At least 2 years of experience in a hospitality, call center, or customer-facing role. Previous experience in vacation rentals, hotels, or guest services is a strong advantage. Property management experience is considered a strong plus. - Communication Skills: Must be fluent in English with excellent spoken and written communication. - Schedule: Able to work during U.S. business hours and weekends. - Technical Skills: Proficient with Guesty, Teams, Outlook, and OTA platforms. - Mindset: Dependable, empathetic, and motivated to contribute to a positive guest experience. WHAT WE OFFER - Salary Range: Php 50,000 - Php 55,000 - Industry: Hospitality - Job Type: Full-time - Work Shift: 5:00 PM -4:00 AM CST - Workdays: Thursday through Sunday (USA) - Schedule: 10-hour shifts with three consecutive days off (Days off will be Monday, Tuesday, and Wednesday.) BENEFITS OF WORKING WITH US - Industry-leading salary packages - Permanent work-from-home setup - Company equipment provided - Internet stipends upon regularization - HMO Coverage - PTO credits and service incentive leaves - Major spring and winter company live events - Monthly employee appreciation virtual events - Company-provided career skills training courses - A company culture focused on your personal and professional growth WHO WE ARE DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams. At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Role Description The IMC acts as the primary point of coordination providing service delivery to our clients and their assignees whilst maintaining the highest level of customer service. The IMC will be the first point of contact for the moving aspects of an employee’s relocation. They will support and organize the movement of household goods and personal items for our client’s assignees. They will be responsible for guiding the employee through the process ensuring that you provide an excellent level of customer service. The IMC will have strong organisation skills, problem-solving abilities, cultural awareness and time management abilities. To be successful the IMC will communicate with agents, vendors and customers, manage the profitability of the shipments, educate customers as needed and agents regarding process and procedures for international shipping and resolve transportation issues. Additional responsibilities include invoice dispute resolution, providing coverage for absent colleagues, vendor management and selection. Essential Functions and Responsibilities - 30% - Communicate Proactively, Build Relationships & Ensure Customer Quality - Set move expectations and proactively anticipate the customer’s needs. - Handle customer inquiries with a sense of urgency and empathy. - Phone and e-mail transferee and/or accounts wherever they might be globally, involves occasionally working outside of standard business hours. - Manage and monitor customer expectations, requests and issues timely and effectively. - Maintain minimum quality service score as defined by our IMC Scorecard. - Full accountability for the success of each assigned move. - Supply Chain - Coordinate and communicate the logistics, pricing, move details and troubleshoot/resolve any process glitches. - Phone and e-mail agent contact with overseas household goods moving agents. - Phone and e-mail contact with our supply chain in the US/Canada/Overseas (steamship lines, port brokers, truckers). - Communicate and report back to accounts/bookers as required. - Identify areas for enhancement or improvement; work with management to systematically resolve. - Coordinate with various departments such as accounts payable, accounts receivable, billing, claims network management and account management to ensure proper completion of all aspects of a move. - 15% - Logistics Management - Follow pre-defined move management process and our proprietary workflow system tasks as defined by the book of business and shipment workflow. - Anticipate, plan and ensure the most efficient and cost-effective shipment routing based on customer requirements. - Select and coordinate with the best household goods movers at origin and destination, truckers and freight lines (ocean/air/road) to best forward the shipment according to account requirements. - Partner with customs and other governmental agencies as required. - Mitigate adverse financial impact of problematic situations through use of technical knowledge, established business contacts and persistence. - 25% - Financial - Generate rate quotes by obtaining and building Door-to-Door, Port-to-Door or Door-to-Port pricing for all aspects of the international move, inclusive of origin, trucking, freight, customs clearance and destination services through the use of internal systems and external resources (3rd party vendors, agents, steamship lines, network offices, US Customs). - Accountability for margin, vendor selection, transportation expense and final routing of the shipment. - Margin management: evaluate all aspects of a move to ensure the most profitable route is taken by using tools such as ProQuote /MoveRight, tariff documents and vendor negotiations where tariffs don’t exist. - Accountable for ensuring agents and vendor rate proposals are within fair market value. Ability to negotiate when needed. - Settle invoice exceptions via cost research, comparing quoted rates to invoice and tariff rates. - Negotiate with vendors, agent partners and network offices to settle discrepancies. - Document root causes to aid in reducing future occurrences. - Abide by formal dispute process when resolving inter-company exceptions. - 15% - Move Administration - Data integrity: Document within the Globalcom/PROMOVE/Navision systems all customer, agent and move information including revenue, expense and correspondence/action taken. - Paperwork and file management: responsible for all shipping documentation and timely forwarding to destination agent, port agent, inland carrier etc. while minimizing paper files by utilizing system notes and scanning capabilities. - Enable billing: Ensure all updated revenue information is complete and all relevant paperwork to support accurate and timely billing is delivered while partnering with billing staff. - Work disputes/exceptions: Prioritize the prompt investigation and resolution of all revenue disputes and expense exceptions. - Claims initiation: Ensure that the proper documents are prepared and passed to the claims group. Ensure the customer understands the requirements of filing a claim and support the follow-through. - 15% - Customer Satisfaction & Exception Resolution - Manage and monitor the customer/vendor expectations, requests and issues timely and effectively. - Negotiate with vendors, agent partners and network offices to settle discrepancies. - Adhere to set goals to ensure the KPI’s are met. Qualifications - Bachelor’s degree required or equivalent work experience. - Minimum 2 years of industry/freight forwarding experience OR 3 years of related customer service experience. - Basic world geography. - Strong analytical skills: understanding of rev, expense margin, basic math (calculate weight, density, CWT, rates, etc), data-based problem solving. - Ability to identify potential problems and develop creative solutions without immediate direction or supervision. - Strong communication skills: both oral and written with proper business etiquette. - Strong organizational skills; the ability to function as part of a team while acting as a self-starter. - Ability to manage deadlines, multi-task and operate in a fast-paced environment. - Proficient in Microsoft Office Applications (Excel, Word, Outlook). - Teamwork and ability to work with different cultures. - Results-oriented. - Strong preference for secondary language skills. Benefits - Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. - Benefits are based on employment status and may not be available for temporary or part-time employees. - Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. - The final compensation will be determined during the hiring process based on these considerations. - For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range.

Build a Safer World. TRM Labs provides blockchain analytics and AI solutions to help law enforcement and national security agencies, financial institutions, and cryptocurrency businesses detect, investigate, and disrupt crypto-related fraud and financial crime. TRM’s blockchain intelligence and AI platforms include solutions to trace the source and destination of funds, identify illicit activity, build cases, and construct an operating picture of threats. TRM is trusted by leading agencies and businesses worldwide who rely on TRM to enable a safer, more secure world for all. As a Sales Enablement Specialist at TRM Labs, you will play a critical role in supporting our rapidly scaling global sales organization. You will design, deliver, and continuously improve onboarding, training, and sales resources that help our Account Directors and managers execute with consistency and confidence. This role sits at the center of TRM’s GTM engine—partnering closely with Sales Leadership, PMM, Product, and Deployment to ensure sellers are equipped with the skills, tools, and messaging they need to succeed. This is a hands-on, execution-focused role for someone who thrives in a fast-paced environment, learns quickly, and can translate complex information into clear, actionable guidance for the field. The impact you will have: - Support execution of TRM’s global sales enablement strategy, ensuring alignment with sales objectives and the needs of our Private Sector teams. - Deliver a high-quality onboarding experience, coordinating sessions, building content, and managing readiness milestones that accelerate ramp for new sellers. - Create, update, and maintain sales collateral, playbooks, and training content in partnership with PMM, Product, and Sales Leadership—ensuring materials are accurate, current, and easy to use. - Facilitate ongoing training and certification programs that reinforce core skills such as discovery, product knowledge, objection handling, competitive differentiation, and compliance/crypto-risk fundamentals. - Manage and optimize sales enablement tools and platforms (e.g., Salesforce, Highspot), improving organization, usability, and adoption across the field. - Track enablement program performance, collect feedback, and surface insights that help improve onboarding, field readiness, and sales execution. - Partner cross-functionally to ensure the sales team receives timely, aligned updates on product changes, messaging shifts, and GTM priorities. What we’re looking for: - 3–5+ years of experience in sales enablement, sales operations, sales training, or a related GTM support function—preferably in a high-growth SaaS, fintech, or cybersecurity environment. - Strong ability to quickly learn new content, synthesize complex concepts, and turn them into simple, effective resources for sales teams. - Demonstrated experience building or delivering onboarding and training programs for sales or customer-facing roles. - Hands-on expertise with sales tools (e.g., Salesforce, Highspot, sales intelligence platforms) and the ability to quickly adopt and optimize new systems and workflows. - Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. - Excellent written and verbal communication skills, with a focus on clarity, structure, and practical application. - Experience partnering cross-functionally and influencing without authority. - A bias for action, comfort with ambiguity, and a passion for helping others develop their craft. - Bachelor’s degree or relevant experience. Compensation: - This role offers a competitive base salary range of $128,000–$137,000 USD, along with equity in TRM Labs. Total compensation is aligned with experience, level, and scope of the role. About the Team: - TRM Labs is fully remote, with asynchronous communication through Slack, Notion, and shared documentation. - This role communicates heavily through Slack (text, voice notes, and video messages) and participates in recurring cross-functional meetings. - Team members work across global time zones but maintain at least 6 hours of overlap with EST business hours, with most collaboration occurring between 11am–5pm EST. - A few times a year, the team meets in person for planning, collaboration, and connection. - As a globally distributed team, members may observe different timezones. However, most of the team will overlap between the hours of 11am - 5pm EST for meetings and collaboration. All team members, regardless of location must have at least 6 hour overlap with EST business hours. Learn about TRM Speed in this position: 1. Rapid Regulatory Response A new regulation or enforcement action drops → Deliver updated messaging, a field brief, and a 15-minute manager roll-out guide within 48–72 hours, enabling reps to speak with credibility immediately. 2. Competitive Shift Enablement A competitor launches a new feature or moves into an FI/crypto segment → Publish an updated competitive one-pager and talk track within 3 business days, with a short async enablement module within 1 week. 3. High-Impact Training Turnaround After identifying a pattern of weak FI/crypto discovery, design and deliver a targeted micro-training (framework + examples + practice reps) within 10 days, with 80%+ participation tracked. Life at TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting financial crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: - Priorities and targets to change quickly as we experiment and iterate - Work that often requires operating with a high degree of ambiguity - A high level of personal ownership and accountability - Close collaboration across teams and functions - Frequent, high-touch communication - Creative problem solving and out-of-the-box thinking - A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like AI Fluency at TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: - Accelerate repeatable workflows - Structure and solve problems - Improve output quality - Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. Leadership Principles We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. Join our Mission At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. Privacy Policy and Additional Information By submitting your application, you are agreeing to allow TRM to process your personal information in accordance with the TRM Privacy Policy. Our typical hiring cycles for specialized roles span 24 to 36 months. Accordingly, we retain your personal information for up to 36 months to evaluate your application and to consider you for current and future employment opportunities, unless you request earlier deletion or a different retention period is required or permitted by law. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form. Recruitment agencies TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. Learn More: Company Values | Interviewing | FAQs