Role Description The IMC acts as the primary point of coordination providing service delivery to our clients and their assignees whilst maintaining the highest level of customer service. The IMC will be the first point of contact for the moving aspects of an employee’s relocation. They will support and organize the movement of household goods and personal items for our client’s assignees. They will be responsible for guiding the employee through the process ensuring that you provide an excellent level of customer service. The IMC will have strong organisation skills, problem-solving abilities, cultural awareness and time management abilities. To be successful the IMC will communicate with agents, vendors and customers, manage the profitability of the shipments, educate customers as needed and agents regarding process and procedures for international shipping and resolve transportation issues. Additional responsibilities include invoice dispute resolution, providing coverage for absent colleagues, vendor management and selection. Essential Functions and Responsibilities - 30% - Communicate Proactively, Build Relationships & Ensure Customer Quality - Set move expectations and proactively anticipate the customer’s needs. - Handle customer inquiries with a sense of urgency and empathy. - Phone and e-mail transferee and/or accounts wherever they might be globally, involves occasionally working outside of standard business hours. - Manage and monitor customer expectations, requests and issues timely and effectively. - Maintain minimum quality service score as defined by our IMC Scorecard. - Full accountability for the success of each assigned move. - Supply Chain - Coordinate and communicate the logistics, pricing, move details and troubleshoot/resolve any process glitches. - Phone and e-mail agent contact with overseas household goods moving agents. - Phone and e-mail contact with our supply chain in the US/Canada/Overseas (steamship lines, port brokers, truckers). - Communicate and report back to accounts/bookers as required. - Identify areas for enhancement or improvement; work with management to systematically resolve. - Coordinate with various departments such as accounts payable, accounts receivable, billing, claims network management and account management to ensure proper completion of all aspects of a move. - 15% - Logistics Management - Follow pre-defined move management process and our proprietary workflow system tasks as defined by the book of business and shipment workflow. - Anticipate, plan and ensure the most efficient and cost-effective shipment routing based on customer requirements. - Select and coordinate with the best household goods movers at origin and destination, truckers and freight lines (ocean/air/road) to best forward the shipment according to account requirements. - Partner with customs and other governmental agencies as required. - Mitigate adverse financial impact of problematic situations through use of technical knowledge, established business contacts and persistence. - 25% - Financial - Generate rate quotes by obtaining and building Door-to-Door, Port-to-Door or Door-to-Port pricing for all aspects of the international move, inclusive of origin, trucking, freight, customs clearance and destination services through the use of internal systems and external resources (3rd party vendors, agents, steamship lines, network offices, US Customs). - Accountability for margin, vendor selection, transportation expense and final routing of the shipment. - Margin management: evaluate all aspects of a move to ensure the most profitable route is taken by using tools such as ProQuote /MoveRight, tariff documents and vendor negotiations where tariffs don’t exist. - Accountable for ensuring agents and vendor rate proposals are within fair market value. Ability to negotiate when needed. - Settle invoice exceptions via cost research, comparing quoted rates to invoice and tariff rates. - Negotiate with vendors, agent partners and network offices to settle discrepancies. - Document root causes to aid in reducing future occurrences. - Abide by formal dispute process when resolving inter-company exceptions. - 15% - Move Administration - Data integrity: Document within the Globalcom/PROMOVE/Navision systems all customer, agent and move information including revenue, expense and correspondence/action taken. - Paperwork and file management: responsible for all shipping documentation and timely forwarding to destination agent, port agent, inland carrier etc. while minimizing paper files by utilizing system notes and scanning capabilities. - Enable billing: Ensure all updated revenue information is complete and all relevant paperwork to support accurate and timely billing is delivered while partnering with billing staff. - Work disputes/exceptions: Prioritize the prompt investigation and resolution of all revenue disputes and expense exceptions. - Claims initiation: Ensure that the proper documents are prepared and passed to the claims group. Ensure the customer understands the requirements of filing a claim and support the follow-through. - 15% - Customer Satisfaction & Exception Resolution - Manage and monitor the customer/vendor expectations, requests and issues timely and effectively. - Negotiate with vendors, agent partners and network offices to settle discrepancies. - Adhere to set goals to ensure the KPI’s are met. Qualifications - Bachelor’s degree required or equivalent work experience. - Minimum 2 years of industry/freight forwarding experience OR 3 years of related customer service experience. - Basic world geography. - Strong analytical skills: understanding of rev, expense margin, basic math (calculate weight, density, CWT, rates, etc), data-based problem solving. - Ability to identify potential problems and develop creative solutions without immediate direction or supervision. - Strong communication skills: both oral and written with proper business etiquette. - Strong organizational skills; the ability to function as part of a team while acting as a self-starter. - Ability to manage deadlines, multi-task and operate in a fast-paced environment. - Proficient in Microsoft Office Applications (Excel, Word, Outlook). - Teamwork and ability to work with different cultures. - Results-oriented. - Strong preference for secondary language skills. Benefits - Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. - Benefits are based on employment status and may not be available for temporary or part-time employees. - Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. - The final compensation will be determined during the hiring process based on these considerations. - For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range.

Build a Safer World. TRM Labs provides blockchain analytics and AI solutions to help law enforcement and national security agencies, financial institutions, and cryptocurrency businesses detect, investigate, and disrupt crypto-related fraud and financial crime. TRM’s blockchain intelligence and AI platforms include solutions to trace the source and destination of funds, identify illicit activity, build cases, and construct an operating picture of threats. TRM is trusted by leading agencies and businesses worldwide who rely on TRM to enable a safer, more secure world for all. As a Sales Enablement Specialist at TRM Labs, you will play a critical role in supporting our rapidly scaling global sales organization. You will design, deliver, and continuously improve onboarding, training, and sales resources that help our Account Directors and managers execute with consistency and confidence. This role sits at the center of TRM’s GTM engine—partnering closely with Sales Leadership, PMM, Product, and Deployment to ensure sellers are equipped with the skills, tools, and messaging they need to succeed. This is a hands-on, execution-focused role for someone who thrives in a fast-paced environment, learns quickly, and can translate complex information into clear, actionable guidance for the field. The impact you will have: - Support execution of TRM’s global sales enablement strategy, ensuring alignment with sales objectives and the needs of our Private Sector teams. - Deliver a high-quality onboarding experience, coordinating sessions, building content, and managing readiness milestones that accelerate ramp for new sellers. - Create, update, and maintain sales collateral, playbooks, and training content in partnership with PMM, Product, and Sales Leadership—ensuring materials are accurate, current, and easy to use. - Facilitate ongoing training and certification programs that reinforce core skills such as discovery, product knowledge, objection handling, competitive differentiation, and compliance/crypto-risk fundamentals. - Manage and optimize sales enablement tools and platforms (e.g., Salesforce, Highspot), improving organization, usability, and adoption across the field. - Track enablement program performance, collect feedback, and surface insights that help improve onboarding, field readiness, and sales execution. - Partner cross-functionally to ensure the sales team receives timely, aligned updates on product changes, messaging shifts, and GTM priorities. What we’re looking for: - 3–5+ years of experience in sales enablement, sales operations, sales training, or a related GTM support function—preferably in a high-growth SaaS, fintech, or cybersecurity environment. - Strong ability to quickly learn new content, synthesize complex concepts, and turn them into simple, effective resources for sales teams. - Demonstrated experience building or delivering onboarding and training programs for sales or customer-facing roles. - Hands-on expertise with sales tools (e.g., Salesforce, Highspot, sales intelligence platforms) and the ability to quickly adopt and optimize new systems and workflows. - Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. - Excellent written and verbal communication skills, with a focus on clarity, structure, and practical application. - Experience partnering cross-functionally and influencing without authority. - A bias for action, comfort with ambiguity, and a passion for helping others develop their craft. - Bachelor’s degree or relevant experience. Compensation: - This role offers a competitive base salary range of $128,000–$137,000 USD, along with equity in TRM Labs. Total compensation is aligned with experience, level, and scope of the role. About the Team: - TRM Labs is fully remote, with asynchronous communication through Slack, Notion, and shared documentation. - This role communicates heavily through Slack (text, voice notes, and video messages) and participates in recurring cross-functional meetings. - Team members work across global time zones but maintain at least 6 hours of overlap with EST business hours, with most collaboration occurring between 11am–5pm EST. - A few times a year, the team meets in person for planning, collaboration, and connection. - As a globally distributed team, members may observe different timezones. However, most of the team will overlap between the hours of 11am - 5pm EST for meetings and collaboration. All team members, regardless of location must have at least 6 hour overlap with EST business hours. Learn about TRM Speed in this position: 1. Rapid Regulatory Response A new regulation or enforcement action drops → Deliver updated messaging, a field brief, and a 15-minute manager roll-out guide within 48–72 hours, enabling reps to speak with credibility immediately. 2. Competitive Shift Enablement A competitor launches a new feature or moves into an FI/crypto segment → Publish an updated competitive one-pager and talk track within 3 business days, with a short async enablement module within 1 week. 3. High-Impact Training Turnaround After identifying a pattern of weak FI/crypto discovery, design and deliver a targeted micro-training (framework + examples + practice reps) within 10 days, with 80%+ participation tracked. Life at TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting financial crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: - Priorities and targets to change quickly as we experiment and iterate - Work that often requires operating with a high degree of ambiguity - A high level of personal ownership and accountability - Close collaboration across teams and functions - Frequent, high-touch communication - Creative problem solving and out-of-the-box thinking - A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like AI Fluency at TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: - Accelerate repeatable workflows - Structure and solve problems - Improve output quality - Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. Leadership Principles We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. Join our Mission At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. Privacy Policy and Additional Information By submitting your application, you are agreeing to allow TRM to process your personal information in accordance with the TRM Privacy Policy. Our typical hiring cycles for specialized roles span 24 to 36 months. Accordingly, we retain your personal information for up to 36 months to evaluate your application and to consider you for current and future employment opportunities, unless you request earlier deletion or a different retention period is required or permitted by law. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form. Recruitment agencies TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. Learn More: Company Values | Interviewing | FAQs

Company Summary Learning Network is a growing, innovative, and customer-centric educational services company. We seek creative and tenacious individuals to help us drive success through service. Service is very important to us. At Learning Network, you will be among people who care about their customers and colleagues. We prioritize service by ensuring the details are done and done well - every time. We make promises, and we keep those promises. We recognize that our customers and employees don’t have to choose us. As such, service is embedded deep within our culture - and providing white-glove service is an expectation of every employee. At Learning Network, you’ll be a part of something special. You’ll sleep better knowing you make a difference by bringing the most innovative education to thousands of students. You’ll do this amongst a supportive community of people who care. In return, you’ll care. You’ll show you care by being teachable, doing your job well, and valuing the relationships with your colleagues. You’ll achieve your goals and play nicely in the sandbox with others while doing it. We don’t do drama, and neither should you. Working at Learning Network isn’t for everyone. But for those who choose to commit to hard work, service, students, and colleagues, it’s an incredibly rewarding experience. Position Summary We have an immediate opening for a College & Career Specialist in our Scheduling department. In this role, you will ensure students are prepared for high school graduation. This includes but is not limited to ensuring accurate course placements, completion of all graduation requirements, and achievement of college or military entrance requirements. You will be a subject matter expert for all things post-high school. To excel in this position, you’ll be a people person who enjoys working with others. We need someone passionate about using data and processes to scale student success. We seek a broad thinker who can make suggestions, take constructive feedback with a good attitude and without pushback, and then go out and personally execute with diligence. If you enjoy building strong relationships to scale a college and career program benefiting thousands of students, you’re probably a good fit. Job Duties - Serve all stakeholders with integrity, humility, and joy while consistently modeling the importance of both task competency and relationships; - Participate in Company events, activities, and meetings with a smile and an infectious, great attitude; - Master college and career readiness standards in multiple states; - Ensure mechanisms are developed and employed such that the standards are applied across all students; - Complete individual career and academic plans, our portion of college applications, and draft letters of recommendation upon request; - Translate standards into standard operating procedures, workflows, process maps, tools, scripts, and training resources that employees can use to drive high-quality outcomes; - Create and send communications to educate students and parents on important college and career requirements like course and pathway selection, and assessment requirements; - Inform our transcript evaluation process so externally earned credits are properly applied to meet college and career readiness requirements; - Advise families on homeschool and other externally earned credits; - Support families with questions about NCAA eligibility and ensure related processes are followed; - Educate families on post-graduation topics like career-related certifications, college admissions and financial aid, military pathways, and career-related certifications; and - All other duties as assigned. Essential Knowledge, Skills, and Abilities - Strong interpersonal skills with the demonstrated ability to consistently lead and serve others with humility, kindness, empathy, and joy; - Able to establish rapport, gain commitment, and provide a high level of support to customers, internal and external; - Mastery of the systems, processes, and positions involved in effective student scheduling; - Ability to excel in a fast-paced, high-energy, entrepreneurial, team environment while juggling multiple tasks and priorities; - Excellent written and verbal communication skills. - Knowledge of college and career readiness requirements for K-12 education institutions; - Ability to excel in a fast-paced, high-energy, team environment and juggle multiple tasks; and - Advanced ability to use data to inform student advising, course selection and progress monitoring. Qualifications - Bachelor’s degree or equivalent combination of education and experience; - Minimum of two (2) years of related professional experience; - Minimum of one (1) year of experience counseling or advising high-school age students; - Minimum of one (1) year of experience with student information systems, customer relationship management systems (Salesforce), state educational reporting systems, or a relevant combination thereof; - Strong analytical skills; - Strong experience with Mac OS, Google Workspace, and Asana preferred; - Private, distraction-free, professional remote work environment with high-speed internet; and - Ability to pass required background checks. Base Pay Range $45,000—$55,000 USD Benefits - Medical, dental, and vision employee coverage for as little as $1 each per month; - Personal paid time off in addition to major holidays; - Short-term disability insurance, long-term disability insurance, life insurance, and AD&D insurance are all 100% paid by the employer; and - 401(k) with employer contributing a dollar-for-dollar match of employee contributions up to 6% of employee earnings.

Build a Safer World. TRM Labs provides blockchain analytics and AI solutions to help law enforcement and national security agencies, financial institutions, and cryptocurrency businesses detect, investigate, and disrupt crypto-related fraud and financial crime. TRM’s blockchain intelligence and AI platforms include solutions to trace the source and destination of funds, identify illicit activity, build cases, and construct an operating picture of threats. TRM is trusted by leading agencies and businesses worldwide who rely on TRM to enable a safer, more secure world for all. As a Sales Enablement Specialist at TRM Labs, you will play a critical role in supporting our rapidly scaling global sales organization. You will design, deliver, and continuously improve onboarding, training, and sales resources that help our Account Directors and managers execute with consistency and confidence. This role sits at the center of TRM’s GTM engine—partnering closely with Sales Leadership, PMM, Product, and Deployment to ensure sellers are equipped with the skills, tools, and messaging they need to succeed. This is a hands-on, execution-focused role for someone who thrives in a fast-paced environment, learns quickly, and can translate complex information into clear, actionable guidance for the field. The impact you will have: - Support execution of TRM’s global sales enablement strategy, ensuring alignment with sales objectives and the needs of our Private Sector teams. - Deliver a high-quality onboarding experience, coordinating sessions, building content, and managing readiness milestones that accelerate ramp for new sellers. - Create, update, and maintain sales collateral, playbooks, and training content in partnership with PMM, Product, and Sales Leadership—ensuring materials are accurate, current, and easy to use. - Facilitate ongoing training and certification programs that reinforce core skills such as discovery, product knowledge, objection handling, competitive differentiation, and compliance/crypto-risk fundamentals. - Manage and optimize sales enablement tools and platforms (e.g., Salesforce, Highspot), improving organization, usability, and adoption across the field. - Track enablement program performance, collect feedback, and surface insights that help improve onboarding, field readiness, and sales execution. - Partner cross-functionally to ensure the sales team receives timely, aligned updates on product changes, messaging shifts, and GTM priorities. What we’re looking for: - 3–5+ years of experience in sales enablement, sales operations, sales training, or a related GTM support function—preferably in a high-growth SaaS, fintech, or cybersecurity environment. - Strong ability to quickly learn new content, synthesize complex concepts, and turn them into simple, effective resources for sales teams. - Demonstrated experience building or delivering onboarding and training programs for sales or customer-facing roles. - Hands-on expertise with sales tools (e.g., Salesforce, Highspot, sales intelligence platforms) and the ability to quickly adopt and optimize new systems and workflows. - Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. - Excellent written and verbal communication skills, with a focus on clarity, structure, and practical application. - Experience partnering cross-functionally and influencing without authority. - A bias for action, comfort with ambiguity, and a passion for helping others develop their craft. - Bachelor’s degree or relevant experience. About the Team: - TRM Labs is fully remote, with asynchronous communication through Slack, Notion, and shared documentation. - This role communicates heavily through Slack (text, voice notes, and video messages) and participates in recurring cross-functional meetings. - Team members work across global time zones but maintain at least 6 hours of overlap with EST business hours, with most collaboration occurring between 11am–5pm EST. - A few times a year, the team meets in person for planning, collaboration, and connection. - As a globally distributed team, members may observe different timezones. However, most of the team will overlap between the hours of 11am - 5pm EST for meetings and collaboration. All team members, regardless of location must have at least 6 hour overlap with EST business hours. Learn about TRM Speed in this position: 1. Rapid Regulatory Response A new regulation or enforcement action drops → Deliver updated messaging, a field brief, and a 15-minute manager roll-out guide within 48–72 hours, enabling reps to speak with credibility immediately. 2. Competitive Shift Enablement A competitor launches a new feature or moves into an FI/crypto segment → Publish an updated competitive one-pager and talk track within 3 business days, with a short async enablement module within 1 week. 3. High-Impact Training Turnaround After identifying a pattern of weak FI/crypto discovery, design and deliver a targeted micro-training (framework + examples + practice reps) within 10 days, with 80%+ participation tracked. Life at TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting financial crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: - Priorities and targets to change quickly as we experiment and iterate - Work that often requires operating with a high degree of ambiguity - A high level of personal ownership and accountability - Close collaboration across teams and functions - Frequent, high-touch communication - Creative problem solving and out-of-the-box thinking - A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like AI Fluency at TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: - Accelerate repeatable workflows - Structure and solve problems - Improve output quality - Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. Leadership Principles We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. Join our Mission At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. Privacy Policy and Additional Information By submitting your application, you are agreeing to allow TRM to process your personal information in accordance with the TRM Privacy Policy. Our typical hiring cycles for specialized roles span 24 to 36 months. Accordingly, we retain your personal information for up to 36 months to evaluate your application and to consider you for current and future employment opportunities, unless you request earlier deletion or a different retention period is required or permitted by law. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form. Recruitment agencies TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. Learn More: Company Values | Interviewing | FAQs