Req ID: 367666 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Site Reliability Engineer to join our team in Austin, Texas (US-TX), United States (US). Position Summary: As a Site Reliability Engineer (SRE), you will be responsible for ensuring the reliability, scalability, and performance of mission-critical cloud platforms and applications across multi-cloud environments including Azure, AWS, Google Cloud Platform (GCP), and Oracle Cloud Infrastructure (OCI). You will bridge the gap between development and operations by implementing automation, monitoring, and reliability engineering practices. This role emphasizes proactive system reliability, incident response, and continuous improvement through observability, infrastructure-as-code, and DevSecOps methodologies. You will work closely with cloud architects, DevOps teams, and security engineers to deliver highly resilient and efficient cloud services at scale. --- Key Responsibilities: 1. Reliability Engineering & System Availability (Primary Duty): Design, implement, and maintain highly available, scalable, and fault-tolerant systems across multi-cloud platforms. Define and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets to ensure system reliability. Perform root cause analysis (RCA) for incidents and implement corrective and preventive actions. Develop and maintain disaster recovery (DR) and high availability (HA) strategies. Collaborate with development teams to improve application resiliency and performance. --- 2. Automation & Infrastructure as Code (IaC): Develop and maintain Infrastructure-as-Code (IaC) using Terraform and GitHub for automated provisioning and deployment. Automate operational tasks, including system scaling, patching, and configuration management. Build CI/CD pipelines to improve deployment reliability and reduce manual intervention. Ensure consistent and repeatable deployments across environments. --- 3. Observability & Monitoring: Design and implement observability solutions using Prometheus and Grafana for metrics, logging, and alerting. Establish proactive monitoring and alerting strategies to detect and resolve issues before user impact. Integrate monitoring solutions with ServiceNow for incident management and automated ticketing. Analyze system performance and optimize resource utilization across cloud environments. --- 4. Incident Management & Response: Lead incident response efforts, including triage, mitigation, and resolution of production issues. Implement and improve incident management processes, including on-call rotations and escalation procedures. Conduct post-incident reviews and drive continuous improvement initiatives. Develop runbooks and operational playbooks for common failure scenarios. --- 5. Security, Compliance & Best Practices: Implement and enforce DevSecOps practices across all cloud environments. Collaborate with security teams to ensure compliance with enterprise security standards, including identity and access management (IAM), secrets management (CyberArk), and secure access (Appgate). Support vulnerability management, patching, and system hardening efforts. Ensure adherence to governance policies, including tagging, cost optimization (FinOps), and audit requirements. --- 6. Continuous Improvement & Collaboration: Partner with cloud architects, developers, and platform engineers to improve system design and operational efficiency. Evaluate and adopt new tools, technologies, and best practices to enhance reliability and performance. Promote a culture of automation, reliability, and operational excellence. Participate in knowledge sharing, training, and mentoring of team members. --- Qualifications: Required: 5+ years of experience in Site Reliability Engineering, DevOps, or cloud operations roles. Hands-on experience with at least one major public cloud provider (Azure, AWS, GCP, or OCI); multi-cloud experience preferred. Strong experience with: · Infrastructure-as-Code using Terraform · Source control and CI/CD pipelines (GitHub) · Monitoring and observability tools (Prometheus, Grafana) · Incident management and production support Experience with scripting or programming (Python, Bash, or similar). Strong understanding of system architecture, networking, and distributed systems. Experience with REST APIs and automation frameworks. --- Preferred: Experience integrating ServiceNow with monitoring and incident workflows. Familiarity with CyberArk and Appgate for secure access and credential management. Experience with containerization and orchestration (Docker, Kubernetes). Knowledge of MuleSoft or API integration platforms. Understanding of FinOps and cloud cost optimization strategies. Relevant certifications (e.g., AWS Certified DevOps Engineer, Azure DevOps Engineer, Google Professional Cloud DevOps Engineer). Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $105,000 - $172,480. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Silvus Technologies is dedicated to one mission: connecting those who keep us safe. We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios powered by our custom and ever evolving Mobile-Networked MIMO waveform. Together, our radios and waveform provide vital communications for mission-critical applications in the harshest environments from underground tunnels to high-altitude balloons. Silvus StreamCaster™ radios are being rapidly adopted by customers all over the world ranging from the U.S. and Allied Nations Departments of Defense to International, Federal, State, and Local Law Enforcement agencies, all the way to the Superbowl, Grammys, and industry-leading drone, robot, and unmanned systems manufacturers. Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “Keeping Our Heroes Connected”? Silvus’ rapid growth is fueled by a focus on research and innovation and a team of the most passionate, skilled, and creative thinking individuals. If you are looking for a challenging experience, you owe it to yourself to learn how Silvus can be the next chapter of your career. THE OPPORTUNITY Silvus is seeking an International Field Service Representative (IFSR) to serve as a senior-level technical advisor to customers and internal stakeholders. This position plays a strategic role in providing pre-sales and post-sales support, influencing product direction, and delivering advanced technical solutions. The IFSR role exercises independent judgment and discretion in adapting our multi-antenna MIMO radio and mesh networking systems to meet complex customer requirements, as well as in the diagnosis and resolution of complex field issues. They operate autonomously in dynamic environments, balancing multiple customer engagements, travel schedules, and mission requirements with minimal supervision. The IFSR represents Silvus professionally in the field, embodying the company’s technical leadership and commitment to customer success across all market sectors. This position reports to the Director of Sales Engineering and operates autonomously in the field, collaborating closely with Engineering, Sales, and Product Management. While this position is 100% remote, candidates must be based in Taiwan to be eligible. Job Description - Act as a technical subject matter expert and advisor for advanced wireless communication systems, working closely with customers to assess needs and deliver customized solutions. - Design and deliver technical demonstrations and system evolutions, modifying configurations to address specific operational challenges. - Collaborate with Engineering and Product Management teams to provide field-driven input into product design, enhancements, and troubleshooting strategies. - Independently conduct on-site and remote technical support, including field system diagnostics, network configuration, and optimization. - Lead product demonstrations, evaluations, and long-duration user trials, representing Silvus as a trust technical advisor and proactively identifying integration opportunities and performance improvements. - Exercise independent judgment in diagnosing and resolving complex field issues, coordinating with Engineering, Product, and Sales teams to develop corrective actions and strategic recommendations. - Operate autonomously in dynamic environments, balancing multiple customer engagements, travel schedules, and mission requirements with minimal supervision. - Provide technical training to end users, tailoring materials and delivery methods to customer skill levels and mission requirements. - Utilize advanced problem-solving skills to identify, analyze, and resolve field failures and performance issues. - Lead customer engagement and influence technical decision-making through deep product expertise and communication of competitive advantages. - Document field observations and prepare recommendations that influence product roadmaps and internal support processes. - Contribute to the development of our internal best practices and process improvements for customer support and deployment success. - Perform other related duties of which the above are representative. - Travel up to 75% of the time and work on-site at the customer's location. Basic Requirements REQUIRED QUALIFICATIONS - Completion of secondary education (such as GCSEs or an equivalent national qualification; high school diploma or GED) is required. A degree in a technical field is preferred. - Minimum 1-3 years’ experience supporting communications, radios, or data networks in a DoD, Military, or Law Enforcement environment with a minimum of 1-3 years of experience as an FSR or equivalent in a customer-facing technical role. Years of experience determine FSR level placement. - Strong knowledge of TCP/IP protocols, network architecture, and radio frequency systems. - Ability to work independently with minimal supervision and manage multiple customer engagements simultaneously. - Exceptional written and verbal communication skills. - Basic proficiency in English (reading and writing) is required. - Excellent organizational skills and attention to detail. - Must be based in Singapore. - Willingness to travel to potential conflict areas in support of radios. - All employment is contingent upon the successful clearance of a background check. PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES - Experience with radio frequency test equipment (spectrum analyzers, signal generators). - Minimum of 3 years of support with DoD tactical communications, radios, or mesh networking. - Familiarity with Linux environments, scripting, or C/C++ programming. - Previous military experience in a communications or technical role. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS - Occasional exposure to heat, cold, and allergens while performing tests and/or demonstrations in the field. - Lift up to 50 lbs. of equipment for the setup of demonstration and testing Travel Requirements Over 75% Relocation Provided International Position Type Experienced Referral Payment Plan No EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? Come and join, where our success and diverse global culture make us the ideal choice for your next career move. When you join us, you’ll begin a new and exciting career journey on which you’ll enjoy professional success, learn valuable new skills, and make lifelong friends. Why Redis? Data is the lifeline of every business, and Redis helps organizations reimagine how fast they can process, analyze, make predictions and act on the data they generate. Redis provides a competitive edge to more than 8,000 global businesses with Redis Enterprise. We have major strategic partnerships with cloud vendors Amazon Web Services, Microsoft Azure, and Google Cloud. Why would you love this job? As a Senior Consulting Engineer, you will consult for and collaborate with customers to create customized Redis-powered solutions for their specific business and data service needs – helping them increase business value and overcome challenges. You will design, develop and deliver data service solutions for our customers across their development, QA and production environments using one of the best technologies in the market. The ideal candidate has a strong technical background and is a good listener with a talent for developing impactful solutions. You enjoy tackling a wide variety of technical challenges patiently and pragmatically, never losing sight of the customer’s business objectives. If you are a technology expert, with a desire to provide our new and existing customers with the best service experience, this is the right challenge for you. What you’ll do: - Develop technical expertise with Redis, Redis Software and Redis Modules and serve as a subject matter expert with our customers. - Help customers meet their technology and business requirements with Redis Enterprise using our suite of products, solutions and services. - Provide hands-on technical implementation services, including end-to-end testing of completed solutions within customer environments. - Assist customers with their Redis development projects using programming languages such as Java, MS.NET C#, Python and Go. - Work diligently with the customer’s technical teams (architects, developers, PMOs and C-level experts) to ensure the success of production solution deployments within their environments. - Collaborate with the Sales organization to develop effective account strategies and identify new business opportunities within an existing account. - Deliver remote and onsite product training to our customers in a highly professional and educational manner that will engage them in the projects you will consult on. • Use customer feedback and insights to improve product and technical materials, while providing feedback to Product Management teams and R&D. What will you need to have? - 5+ years of experience in post-sales consulting (ideally database engineering) for enterprise software. - Hands-on experience with client library and server-side code development, RESTful APIs and Linux. - BS in Computer Science / B.A. or equivalent work experience. - A team player with strong technical, communication and time management skills. - Excellent written and spoken English - Available to travel up to 20% of the time when conditions permit; the location is flexible, working from office or home, per sales team structure and management directives. Extra great if you have: - Prior experience with scalable and highly available distributed systems. - Docker and Kubernetes experience are a plus. As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.

Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? About the Team We’re a small and fast-moving team with a simple mandate: remove friction from how Redis goes to market. We build systems, workflows, and AI-powered tools that help Marketing and SDR teams move faster, work smarter, and generate more pipeline with less manual effort. We’re looking for someone who is naturally curious, self-motivated, and a problem-solver who thrives in environments where the opportunities for impact are massive, and they get to own the end-to-end workstream. About the Role As a GTM Engineer focused on Marketing and SDR teams, you’ll sit at the intersection of engineering, automation, and go-to-market strategy. Your mission is to identify high-leverage problems in how we generate demand and engage prospects, and then build solutions that materially improve outcomes. You’ll own the full lifecycle: - Uncovering pain points or inefficiencies with Marketing and SDR teams - Defining what “better” looks like - Designing the solution - Building, shipping, and iterating This role is ideal for someone who enjoys both thinking like a product manager and building like an engineer—and who wants their work to directly influence pipeline, velocity, and customer engagement. You’ll partner closely with Marketing Operations and collaborate with peers across Revenue Operations, Customer Success, and Solutions Architecture to deliver scalable, secure, and measurable improvements to how Redis goes to market. What You’ll Do - Partner with Marketing and SDR teams to identify, scope, and prioritize high-impact opportunities for automation and AI. - Design and build workflows, automations, and data pipelines that make the jobs of the Marketing and SDR teams faster, easier, and/or more productive. - Explore APIs, SDKs, and emerging AI tools to test new ways of accelerating GTM execution. - Be equal parts product manager, translating customer needs into features, and an engineer building solutions. - Balance speed with durability by partnering with operations and systems teams to ensure solutions are secure, maintainable, and scalable. - Operate with autonomy — owning projects from problem discovery through solution delivery and iteration. Qualifications - 5+ years of experience building or supporting GTM systems in a GTM Engineering, Business Technology, Solutions Engineering, or similar role. - Hands-on experience applying AI, automation, or APIs to problems (you should be able to walk us through concrete examples). - Familiarity with modern AI and automation tools (e.g., OpenAI, Cursor, n8n, v0/Vercel, Glean, or similar). - Strong problem-solving skills and comfort working through ambiguity. - A bias for action: you move from idea → experiment → solution quickly. - Clear communicator who can work effectively with both technical and non-technical partners. - Thrives in a small, high-growth environment with significant ownership and autonomy. Required Skills - Ability to write prototype- or production-level code in Python, JavaScript/TypeScript, or a similar language. - Experience with GTM platforms such as Salesforce, Marketo, Pocus, Asana, or related tools. - Exposure to experimentation, analytics, or performance measurement in a GTM context. The estimated gross base annual salary range for this role is $114 000 – $170 000 per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate’s work location, qualifications, experience, and competencies. Base annual salary is one component of Redis’ total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available. #LI-PT2 #REMOTE As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.