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Client Success Account Coordinator – Onboarding

Location

California + 2 moreAll locations: California | New York | Washington

Posted

101 days ago

Salary

$45K - $60K / year

Seniority

Junior

Bachelor Degree1 yr expEnglish

Job Description

Client Success Account Coordinator – Onboarding

Intrinsic Digital

• Collaborating with the sales team to understand client requirements and expectations • Contributing to business growth through creating and maintaining strong, long-term client relationships • Addressing client queries effectively and in a timely manner • Analyzing digital campaign success and report on key performance indicators and metrics • Suggesting improvements and collaborating on digital projects to increase client ROI • Presenting new strategies to clients • Staying up to date with digital technology trends • Other duties as assigned

Job Requirements

  • Bachelor’s degree, preferably in marketing, communications, or business
  • 1+ year of account management or client success experience
  • 1+ year of experience in digital marketing and/or multifamily
  • Strong written and verbal communication skills
  • Comfortable reviewing and uploading creatives and ad assets
  • Proficient in using HubSpot and managing timelines
  • Organized and responsive with a keen attention to detail
  • Multifamily industry experience a plus

Benefits

  • 100% company paid health insurance for employees and 50% for dependents
  • 100% company paid vision and dental insurance for employees and 50% for dependents
  • Company paid short- and long-term disability
  • Company paid life insurance
  • 10 weeks paid parental leave
  • 3-4 weeks paid time off (based on tenure)
  • 10 paid holidays
  • Company paid 401k contributions that are 100% vested
  • Annual cash bonuses based on company and personal performance
  • A choice of five 8-hour schedules with start times between 7 am and 11 am EST, available after 30 days
  • Monthly fitness reimbursement
  • Pet discount plan

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