PURPOSE AND SCOPE: The Field Service Technician performs client-site installation, service and maintenance on company manufactured and/or distributed equipment within the assigned regional area(s). The incumbent provides technical support in the diagnosis of operational and/or technical issues of applicable equipment. The Field Service Technician performs all responsibilities in compliance with company policies and procedures intended to meet health and safety, compliance and regulatory guidelines. PRINCIPAL DUTIES AND RESPONSIBILITIES: - Performs all assigned equipment installation, service and/or maintenance in compliance with company policies and procedures. - Provides high level technical in-service support for cross-divisional teams and/or customers as requested. - Handles various confidential patient and/or health information in compliance with company policies and procedures, HIPAA, and other regulatory requirements. - Ensures data accuracy and integrity within applicable systems throughout the documentation process of all completed services performed. - Processes applicable documentation and corresponding parts in compliance with company policies and procedures on a routine basis. - Maintains field service inventory in compliance with management recommendations; ensuring accountability for the usage and/or dispersal of assigned inventory. - Maintains assigned company vehicle, credit card(s) and other business accounts in compliance with company policies and procedures. - Contributes to the improvement of ongoing operations within the assigned function(s) to maximize efficacy and efficiency in alignment with company goals and objectives. - May be required to provide cross-coverage of additional regional area(s) to meet business needs. - Assists with various projects as assigned by direct supervisor. - Other duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: - The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Participation in the District On Call Technician (DOCT) and National After Hours On Call Technician (NACT) call rotations required. - Must be available for inclusion in a rotating 24-hour call coverage schedule. - Must be available to work overtime as required. - Exposure to blood borne pathogens and/or hazardous materials possible. - Routinely lift and/or move up to 70 pounds. - Extensive travel may be required. EDUCATION: High School Diploma required; Associate’s Degree desirable; and Bachelor’s Degree strongly preferred. EXPERIENCE AND REQUIRED SKILLS: - Minimum 4 – 6 years of related experience. - Valid driver’s license required. - Prior experience in a dialysis and/or hospital environment preferred. - Strong computer skills with demonstrated proficiency in word processing, spreadsheet, database and email applications. - Excellent customer service skills to successfully handle confidential information with a high level of professionalism, discretion and tact. - Strong oral and written communication skills to effectively communicate with diverse audiences. The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Rate: $28 - $40 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: - Career development with an international company where you can grow the career you dream of. - Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. - An excellent retirement savings plan with high employer contribution - Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. - A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. - A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity - This position is remote. - Location: Minneapolis - Traveling up to 25% - Must have a Valid Driver’s License. Embrace the vision of becoming the leading diagnostic service provider by achieving customer loyalty and economic profitability through passion, partnership, and performance. Efficiently provide technical support solutions including installation, corrective, pre-emptive and proactive maintenance. Go above and beyond to respond to customer needs by partnering with sales; marketing and other functional areas while adhering to current compliance guidelines. What You’ll Work On - Representing Abbott Diagnostic Division to its customer - Responsible for providing on-site support to ADD customers - Support field personal and District business objective and goals - Provide direction and develop mentoring skills to mentor other FSRs - Troubleshooting and resolving complaints reported by customers on a minimum of five increasingly complex instruments as detailed in the Field Service Business Process database - Understand and follow Quality System by accurate and timely documentation of complaint resolution - Understand and practice regulatory and compliance procedures - Maintain a safe work environment following laboratory safety guidelines - Schedule and complete routine preventive maintenance, installations and other updates provided by Abbott. Integrate effectively into the service team: - Work effectively within a diverse and dynamic team environment - Support on call rotation - Time, territory, and inventory management - Standby and after-hours responsibilities - Flexible working hours - Unpredictable Travel - Travel for support of other territories and training - Providing on-site critical account support inside and outside of district boundaries. Responsible for IRL ownership to achieve organizational goals and customer satisfaction. Responsible to work cross functionally to achieve customer satisfaction through direct communication within the local performance partnership teams (P2T). Responsible to maintain ownership of customer issue until successful escalation or hand off takes place. In addition to this position requires: a) superior technical competency b) Pro-Active Account Management c) complete instrument training across geographical IRL. - Responsible for implementing and maintaining the effectiveness of the quality system. - Provide superior customer service; through applying effective communication skills to build loyalty while proactively managing and resolving high-stress situations - Delight our customers by providing support including installation; Preventive Maintenance; Technical - Service Bulletins and repair by documenting; following up; and closing calls as per Abbott Diagnostics quality system - Partner cross-functionally and internally while maintaining positive relationships and ensure issues are resolved efficiently and satisfactorily while exceeding customer needs - Successfully achieve the established business metrics including service sales, cost of service and key performance indicators for assigned customers/accounts - Champion utilization of remote support tools to proactively improve instrument up time - Proactively improve expertise through continuous learning and certifications - Scope of responsibility includes representing Abbott Diagnostics to assigned customers in a professional forthright and ethical manner. - The position reports to a Service Manager and is accountable for achieving individual and supporting team goals. - Must be able to influence other areas to achieve business goals Required Qualifications: - Bachelor’s degree or equivalent relevant experience required. - Travel up to 95% Preferred Qualifications: - Bachelors/Engineering Degree in Bio Medical/Electrical/Mechanical or Medical Technology. - Practical experience of interfacing with customers. Additional Skills: - Trouble shooting/problem solving; ability to succeed in team situations and excel independently, computer skills (Word, Excel, Power Point, Internet, Remote Computing i.e VPN, remote troubleshooting etc.), effective communication skills and strongly demonstrated interpersonal skills. Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal. The base pay for this position is $22.45 – $44.85/hourIn specific locations, the pay range may vary from the range posted. JOB FAMILY: Customer Service DIVISION: CRLB Core Lab LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 25 % of the Time MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Awkward/forceful/repetitive (arms above shoulder, bent wrists), Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday), Lift, carry, push or pull weights of more than 20 pounds/9 kilos on a regular/daily basis Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

• Provide essential service schedules for our customers and their sites • Troubleshoot a variety of technical faults and perform planned maintenance on our products • Identify faults, carry out repairs, and test and modify actuators on site • Mechanical and electrical installation of actuators, as well as retrofit adjustments of components, bases, and drive shafts • Prepare technical reports on site visits for each completed job

We are a leading global power management company, but more importantly, what we do improves the quality of life and the environment. Our products, technologies and services make a difference in the world. Our Electrical Services organization in EMEA, covering 25 countries with 500+ employees, being a fast-growing business responsible of life cycle management of all of our Electrical products, systems and software portfolio. We are serving customers in Data Centers, Utilities & Energy, Industries, Buildings, Healthcare segments by providing installation, commissioning, warranty care, preventive maintenance, troubleshooting services, spare parts, equipment life extension, modernization and end of life services. The division has very ambitious Growth plans for 2025 and forward, technical innovation & strategic development initiatives are being deployed at the moment We're now looking for an LV Field Service Power Distribution Engineer- EMEA to join our growing team. What you’ll do: As the LV Field Service Power Distribution Engineer you will support our customers with the installation, commissioning, testing, and maintenance of Eaton LV equipment across the EMEA region. A successful candidate must be based in the UK and Ireland region and be flexible to travel within EMEA. Key Responsibilities - Travel within EMEA region and deliver commissioning, testing maintenance, and SAT services for Eaton LV equipment in line with safety standards - Act as the primary customer contact during site activities and installation projects - Prepare RAMS, including arrangements for high-voltage and high-current testing - Develop and execute SAT test plans based on specifications, drawings, and relay settings - Perform LV testing and commissioning, including primary plant testing and functional testing of switchgear - Interpret electrical drawings and challenge omissions where required - Support project delivery by working closely with Project Management to meet timelines - Lead on-site activities when required and support/coach other service engineers Qualifications: - Higher Diploma or a Degree in Electrical Engineering - Electrical qualifications with solid theoretical and practical knowledge of LV distribution systems ( switchgear products) - High competence in LV testing, commissioning, and customer witness testing - Ability to work independently, lead when needed, and contribute to a collaborative team environment - Flexibility to travel and stay away across the EMEA region Skills: - Strong IT skills with excellent attention to detail - A strong safety mindset and confidence with LOTO systems What we offer: - Exposure to varied customer environments across EMEA - A strong safety-first culture - Ongoing technical and professional development - A collaborative and inclusive working environment #LI-MM2 We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.