Department Name: Banner Staffing Services-AZ Work Shift: Day Job Category: Administrative Services Estimated Pay Range: $18.02 - $27.03 / hour Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained. Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health. Learn more at https://youtu.be/Pu3VR3tGlw0 Banner Plans & Networks (BPN) is a nationally recognized healthcare leader that integrates Medicare and private health plans. Our main goal is to reduce healthcare costs while keeping our members in optimal health. BPN is known for its innovative, collaborative, and team-oriented approach to healthcare. We offer diverse career opportunities, from entry-level to leadership positions, and extend our innovation to employment settings by including remote and hybrid opportunities. As a Service Center Representative for Banner Plans & Networks you will take inbound calls answering member and provider questions regarding coverage, benefits, claims, and other plan inquiries. You will be working in a fast paced and multitasking environment. You will provide excellent customer service and satisfaction with a goal of first call resolution. This can be a remote position if you live in the following states only: AZ, CA, CO, NE, NV & WY Shifts Monday - Friday between 8:30am - 6pm, working business hours in the Arizona Time (40 hours per week) If this role sounds like the one for you, Apply Today! As a valued and respected Banner Health team member, you will enjoy: - Competitive wages - Paid orientation - Flexible Schedules (select positions) - Fewer Shifts Cancelled - Weekly pay - 403(b) Pre-tax retirement - Resources for living (Employee Assistance Program) - MyWell-Being (Wellness program) - Discount Entertainment tickets - Restaurant/Shopping discounts Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required. This can be a remote position if you live in the following states only: AZ, CA, CO, NE, NV & WY POSITION SUMMARY This position supports the organization’s service center by providing daily customer service to physicians and/or staff, employees, health and dental plan members and dependents, payors, hospital staff, and the community at large. Herein referred to as “customer”. CORE FUNCTIONS 1. Receives, documents, researches and responds to customer inquiries following established policies, procedures and standards. (Answer, identify, research, document, and respond to a diverse and high volume of inbound and outbound health insurance related customer calls on a daily basis.) 2. Prepares and/or initiates a variety of correspondence/documents in response to customer inquiries, following departmental procedures and compliance guidelines. (Meet quality, quantity, and timeliness standards to achieve individual department performance goals as defined within the department guidelines and compliance standards.) 3. Facilitates timely research and issue resolution through interaction and communication with the appropriate parties, which includes but is not limited to, department team members, employees within the organization, physician offices, and/or contracted plan representatives. 4. Works cohesively with team members to ensure delivery of outstanding customer service, in a positive work environment, that supports the department’s ongoing goals and objectives. 5. Fulfills informational needs of clients for care coordination of members, appropriate access to contracted providers, services of contracted managed care organizations, employee benefits, health and dental plan inquiries, and services of staff such as utilization review, prior authorization, billing and contract management. 6. Services inbound and outbound customer and staff communications for all facilities in the states in which they operate. Works with various departments and staff to provide accurate managed care information. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Demonstrated ability to provide essential customer service and knowledge in a high paced contact center environment as typically demonstrated with up to one year of experience, preferably in a healthcare or managed care. Ability to use technology tools to research and obtain accurate information to respond to customer inquiries via incoming calls, emails and/or instant messaging/chat avenues while maintaining a professional and service oriented demeanor at all times. Demonstrated ability to utilize computer and typing skills. The candidate must possess excellent communication skills to maintain a positive and helpful attitude with customers. Must have the ability to follow oral and written directions as they relate to the functions listed above. Must have the ability to acquire and utilize a sound knowledge of the company’s customer information systems, as well as, fundamental knowledge of the organization’s benefit programs, as described above. Must possess excellent organizational and time management skills to display the ability to provide timely, accurate information on a variety of benefit-oriented subjects. PREFERRED QUALIFICATIONS Bilingual preferred. Associate's degree with at least one to two years experience in a high call volume service center strongly preferred. Additional related education and/or experience preferred. Anticipated Closing Window (actual close date may be sooner): 2026-08-08 EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At HemoCue, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. HemoCue is a leading provider of point-of-care diagnostic solutions, enabling healthcare practitioners across clinical settings and geographies to improve patient outcomes and clinical workflows. For more than four decades we’ve been advancing what’s possible at the point of care. HemoCue offers point-of-care testing for hemoglobin, glucose and HbA1c as well as total and differential white blood cell count. Learn about the Danaher Business System which makes everything possible. The Territory Representative – Medical Device for HemoCue is responsible for selling healthcare professionals on use of point-of-care testing in both physician offices and hospital markets through our approved distribution channels. This position is part of the HemoCue America sales team located in the Minneapolis, MN area, and will be fully remote requiring weekly field travel to customer locations within the territory, including Des Moines, IA and Madison, WI. At HemoCue, our vision is to do things easier, to do things better, and to do them right. You will be a part of the West Sales team and report to the Area Sales Manager. If you thrive in a dynamic sales role and want to work to build a world-class point of care diagnostic organization—read on. In this role, you will have the opportunity to: - Target and secure profitable new business based on regional marketing strategy by effectively targeting prospective accounts, crafting in-depth prospect profiles, building relationships, preparing, and presenting proposals, and securing the business. - Increase the profitability of existing accounts by analyzing profitability, product, and service portfolio, presenting plans to customers, and executing solutions. - Research customer problems and direct resolution/prevention to appropriate new Department/Area. Participate with local leadership in developing overall business unit plans for growing volume and profitability through the implementation and execution of national strategies and initiatives. - Proposes pricing quote structures for potential and existing customers for maximum quantity sales volume. Ongoing follow-up with renegotiation on contract expiration, with approval of Sales Management and Controller. - Ensure total compliance with all company policies and government regulations and maintain customer contacts and pipeline management utilizing Salesforce.com. The essential requirements of the job include: - Bachelor's degree. - Minimum 2 years outside sales experience. - PC skills including knowledge of Microsoft Office software. - Proficient use of a CRM to manage business. Travel, Motor Vehicle Record & Physical/Environment Requirements: - 50% travel for typical territory travel/coverage. It would be a plus if you also possess previous experience in: - Successful sales experience in medical device or related industry preferred and knowledge of the healthcare industry. HemoCue, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. At HemoCue we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for HemoCue can provide. The salary range for this role is $90,000 - $95,000. This job is also eligible for commission, and the total compensation target is $120,000 - $125,000 annually. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. #LI-DC1 #LI-Remote Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.

This is a fully remote role. About Willow: Willow is a telehealth company focused on personalized, responsible cosmetic weight loss care. We combine medical expertise with a supportive, patient-centered approach to help people feel more confident and comfortable in their bodies. Our goal is to make high-quality care accessible, thoughtful, and designed to fit real lives. About the role: We are looking for a Patient Services Representative who is empathetic, detail-oriented, process-driven, and comfortable working in a fast-paced, highly regulated healthcare support environment. This role sits at the center of the patient experience and requires strong written communication, ownership, and accountability across multiple workflows and tools. Responsibilities: - Serve as a facilitator between the patient and the company, ensuring a seamless experience. - Answering questions about the company, offering accurate information about our products and services - Delivering information about the product. - Ensuring patient satisfaction and maintaining professional patient support. - Handling patient complaints and identifying the appropriate response and strategy to solve customers' issues as quickly as possible. - Keep records of patient interactions, process patient accounts, and file documents. - Take the extra mile to engage with patients. - Stay updated with products, policies, and services to provide informed support. Requirements: - 1-3+ years of experience in customer support, patient support, or a related service-driven role - Experience supporting customers or patients via written channels such as chat, email, or ticketing systems - Prior experience in healthcare, telehealth, pharmacy, insurance, medical offices, or other HIPAA-regulated environments is required - Phone-based customer or patient support experience is a strong plus, especially in healthcare or service environments Nice to have: - Experience working in telemedicine or related medical contexts. - Experience supporting customers through the Intercom platform. What’s in it for you? - As full-time member of our team, you’ll enjoy: - Flexible hours - Work wherever you choose - Fun and casual work environment - Employee engagement activities and virtual gatherings - We are a diverse, global team! 🌍

Work Schedule: 50%FTE, hours variable, this is a remote position Additional components of compensation may include: Evening, night, and weekend shift differential Overtime On-call pay At UW Health in northern Illinois, you will have: • Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance • Annual wellness reimbursement • Opportunity for on-site day care through UW Health Kids • Tuition reimbursement for career advancement--ask about our fully funded programs! • Abundant career growth opportunities to nurture professional development • Strong shared governance structure • Commitment to employee voice Qualifications - Graduate of an approved Registered Nursing program. Required - Must provide copy of HS diploma or equivalent, or highest level of completed degree obtained. Required Work Experience - 2 years of clinical experience in acute or ambulatory care. Required Licenses & Certifications - Current RN licensure from the State of Illinois. Required Our Commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job Description UW Northern Illinois benefits