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Spinnaker Support logo
Spinnaker Support

Premier Oracle, SAP, & Salesforce Support Services

Project Manager, Customer Onboarding

Project ManagerProject ManagerFull TimeRemoteSeniorTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

47 days ago

Salary

$120K - $130K / year

Seniority

Senior

6 yrs expEnglishOracleSpinnaker

Job Description

Project Manager, Customer Onboarding

Spinnaker Support

• Oversee the onboarding of new customers for service delivery • Manage and facilitate all activities associated with Spinnaker Support’s process for onboarding new customers including archive activities • Cultivate strong working relationships with customers, third-party vendors, as well as many internal resources to facilitate the onboarding process • Serve as the main point of contact for customers throughout the lifecycle of the onboarding project and conducts regular project status meetings • Utilize superior organizational skills to act as the primary liaison between the customer and internal departments, to facilitate assigned tasks and positively represent Spinnaker Support objectives.

Job Requirements

  • Passion around delivering a seamless customer onboarding experience
  • 6+ years in a customer facing role and project management experience desired (certification is a plus)
  • Outstanding time management skills with ability to multi-task and to prioritize to ensure effective, timely follow-up
  • Ability to build & maintain strong relationships with customers and stakeholders – internal & external.
  • Proven skill in project scheduling
  • Ability to work well in cross-functional teams and facilitate the resolution of issues to meet customer and internal staff expectations
  • Strong customer service as well as written and verbal communication skills
  • Excellent presentation skills
  • Flexible & resilient, adaptable to a high-change environment and open to new concepts and/or processes
  • Ability to make decisions that are timely and well thought out and that achieve results consistent with the customers’ needs, business goals, and organizational culture
  • Ability to identify and seek needed information/research skills
  • Ability to work independently and in a self-directed manner
  • Ability to be very team-oriented and balance priorities and manage workloads independently
  • Strong Oracle and/or SAP Software experience is a definite plus

Benefits

  • We are committed to fair and equitable compensation practices.
  • Compensation will ultimately be in line with the labor market data.
  • The location in which the position is filled will be a factor.
  • Final compensation for this role will be determined by various factors such as education, experience, knowledge, skills, and abilities of the candidate.

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