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Gainsight logo
Gainsight

Gainsight helps companies manage customer relationships and drive sales growth with a Software-as-a-Service solution that combines big data analytics across mul

Solutions Consultant

Location

Pennsylvania + 4 moreAll locations: Pennsylvania | Rhode Island | South Carolina | Tennessee | Texas

Posted

58 days ago

Salary

$80K - $90K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Solutions Consultant

Gainsight

• Contribute to the detailed qualification of opportunities • Ensure prospect/client satisfaction with all project deliverables • Work cross-functionally with Sales, Professional Services, Marketing, and Product Management • Articulate the value of Customer Success and the Gainsight Platform • Conduct business and technical discovery to uncover requirements • Assist in the creation of technical account configuration documentation • Prepare and provide client-facing technical follow-up calls • Attend all company provided Solution Consulting enablement sessions

Job Requirements

  • Minimum of 2 years experience in software consulting, pre-sales consulting, product management, or customer success
  • Experience in customer success management, account management, professional or renewal services
  • Excellent client-facing skills
  • Ability to work autonomously
  • Solid oral, written, presentation, and interpersonal communication skills
  • Ability to present technical concepts to both technical and non-technical audiences
  • Nice-to-have: Knowledge of Salesforce or Gainsight architecture and data model, including integration methods such as REST APIs

Benefits

  • fully covered medical premiums (employee-only)
  • flexible PTO
  • 401(k) plan
  • dental and vision coverage
  • remote work options
  • $10,000 lifetime fertility stipend
  • access to coworking spaces around the globe
  • dedicated Recharge Holidays - one long weekend each quarter to relax and reset

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