We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. This role will be based remotely in Kuala Lumpur, Malaysia. As an ideal candidate, you will have - 8 to 11 years of related industry experience, ideally 5-7 years of experience in a customer facing role - Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity - Experience implementing scalable and highly available distributed systems in the cloud and on-prem - Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology - Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership - Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle - A Bachelor’s degree or equivalent work experience - Must have fluency in Mandarin language both verbal and written You may also have - Experience developing, deploying, or supporting applications with any of the major cloud providers - Experience working in a technical pre-sales capacity - Experience with database programming and data models - Experience in data engineering or AI/ML projects - Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message - A MongoDB Certification - A Cloud Provider Certification What you do at MongoDB In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will - Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB - Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders - Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation) - Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events - Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction - Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members - Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends What you will learn MongoDB Product Suite Mastery: - Core Database Server: Master the fundamentals and advanced features of MongoDB's core database - Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts - Relational Migrator: Learn to migrate from relational databases seamlessly Market-Relevant Technologies: - Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms - Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes Modern Architecture Design: - Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security - Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space Sales Techniques and Soft Skills: - Effective Communication: Master presentations, demonstrations, and whiteboarding - Client Interaction: Develop strategies for discovery and objection handling Industry Insights: - Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 1273408586

• Work directly with our world-class sales team from initial discovery to deal close to shorten sales cycles and improve closing rates • Oversee and participate in initial discovery meetings with customers, providing platform demos and highly technical Proof of Value engagements for both existing customers and new sales opportunities • Be the direct conduit translating customer business challenges into technical solutions, positioning Tanium to effectively solve those challenges • Function as a technical expert throughout sales engagements, ensuring that tactical motions in the pre-sales and POV processes line up with strategic account goals • Partner with field engineering teams to ensure maximum technical effectiveness and consistent customer experience throughout the POV process • Consistently and cogently address our customers’ needs through astute verbal, written, and presentation skills • Build, manage and maintain strong relationships with customers, peers and partners • Actively participate and speak at regional marketing events and conferences • Customer facing Sales and Channel enablement, including training • Operate as a keystone in the sales model, working with the Sales, Marketing, Product, and CS organizations to continuously improve effectiveness and efficiency throughout the customer life-cycle • Travel expected to be 30-50% to engage with customers and prospects in person

Skeletons, lasers, tattoo buses — the Torq brand grabs attention like nothing else in cybersecurity. And we're growing like crazy, backed by Series D funding, 200% employee growth, and 300% revenue growth. Fueling Torq's momentum is our game-changing AI SOC platform, backed by a team and culture that makes Torq one of Forbes' Best Startup Employers in America, and a Business Insider 'startup to bet your career on'. Life at Torq is all gas, no brakes. We're a team of relentless, collaborative go-getters pushing the boundaries of what's possible for security automation. Every role is an essential driver of Torq's success as the AI-native autonomous SecOps platform of choice for security teams across the Fortune 500. SOLUTIONS ARCHITECT We’re looking for a Solutions Architect to join our Global Solutions Architecture team. This is a senior, customer-facing architecture role for someone with deep experience in security operations, AI/LLMs, and agentic workflow design. In this role, you’ll work directly with customers to design advanced solutions on Torq while also helping define the implementation patterns, architecture standards, and reusable frameworks that scale across the company. You’ll spend significant time both building customer solutions and creating reusable design standards, reference architectures, and solution frameworks that raise the bar across the organization. We’re specifically looking for someone who stays ahead of the curve on rapidly evolving AI technologies and can translate emerging advances into practical, safe, and high-value implementation patterns for real-world security teams. This is a remote role, based in the United States. What Will You Do: - Partner with customers to design and implement advanced Torq solutions that modernize how security work is triaged, investigated, orchestrated, and resolved. - Architect intelligent workflows that combine orchestration, integrations, LLMs, retrieval, reasoning, tool use, and governed human decision points. - Design patterns that help security teams move from manual, fragmented processes to scalable, high leverage operating models. - Build practical solutions for alert triage, investigative enrichment, case progression, phishing, identity, cloud, remediation, and analyst support workflows. - Design and implement agentic workflow patterns that combine deterministic logic, API orchestration, AI model calls, iterative investigation steps, confidence scoring, and human in the loop controls. - Create reusable reference architectures, design standards, templates, and paved road frameworks for the broader field organization. - Help define company wide best practices for how Torq should be deployed for repeatable, scalable customer outcomes. - Guide customers on the right balance between deterministic automation, AI augmentation, and multi-step agentic execution. - Translate fast-moving advances in AI, LLMs, and agentic design into reusable solution patterns that can be applied safely and effectively in customer environments. - Work cros -functionally with Product, Engineering, Customer Success, and field teams to surface emerging customer needs, improve solution quality, and influence product direction. - Lead design sessions, architecture workshops, and technical reviews with both technical practitioners and executive stakeholders. What Should You Bring to the Table: - Significant experience in solutions architecture, security engineering, security automation, or customer-facing technical roles within cybersecurity. - Strong understanding of security operations workflows, including investigation, response, case handling, and cross-platform process orchestration. - Hands-on experience with AI/LLM technologies, including prompt design, structured outputs, tool calling, retrieval patterns, and agentic workflow design. - Demonstrated ability to translate emerging AI capabilities into real implementation patterns rather than staying at the conceptual or demo level. - Strong architectural judgment on how to apply AI in production, including guardrails, fallback paths, escalation design, and human-in-the-loop controls. - Strong understanding of when AI is appropriate versus when deterministic automation, standard integrations, or simpler workflow logic are the better solution. - Experience designing complex integrations across APIs, webhooks, identity systems, case management platforms, and security tools. - Ability to turn ambiguous customer problems into scalable operating patterns and durable technical designs. - Excellent spoken and written communication skills, including the ability to explain complex technical and AI concepts to both technical and non-technical audiences. - Strong problem-solving abilities, technical judgment, and strategic thinking. - Strong organizational and time-management skills, with the ability to balance multiple customer engagements and internal initiatives. Preferred Qualifications: - Experience building or implementing agentic systems in production or near-production environments. - Experience applying LLMs or agentic architectures to security operations, investigation workflows, or adjacent high-signal operational domains. - Familiarity with agentic design concepts such as planning and execution loops, reasoning-plus-action patterns, confidence scoring, tool-calling agents, investigation state models, and evaluation frameworks. - Experience with SOAR, workflow automation, or orchestration platforms in production customer environments. - Experience building reusable technical patterns, standards, templates, or frameworks for broader organizational use. - Proficiency with Python, JavaScript, Bash, Go, or similar technologies for integration logic, automation, and prototyping. - Familiarity with graph-based investigation approaches or linked-entity reasoning. - Familiarity with modern AI infrastructure and ecosystem patterns such as vector stores, embeddings, model routing, observability, and orchestration frameworks. - Deep familiarity with security platforms such as CrowdStrike, Microsoft Defender, Okta, Google, Palo Alto, ServiceNow, Jira, Slack, AWS, and Azure. - Relevant certifications or equivalent practical experience in cybersecurity, cloud, or AI-related domains (e.g., CISSP, CISM, GIAC, AWS, Azure). As an equal opportunity employer, we are committed to a team defined and empowered by diversity. We consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation age, marital status, veteran status or disability status. By submitting your application, you acknowledge that Torq will process your personal data in accordance with Torq’s Privacy Policy. We build AI for a living, and we encourage candidates to use it to prep, research, and sharpen their best work. But we're hiring humans, not chatbots. We want the real you. Use AI to tighten your resume, prep for interviews, research Torq, and outline ideas for written responses. Show up as yourself for live interviews, final assessments (the voice, logic, and reasoning need to be yours), and anywhere we're evaluating how you think — not how you prompt. Excited about our vision and ready to make an impact as we grow? We'd love to see what you can bring to the team.

• Identifying, qualifying and exploring new ways for consultancies, systems integrators, and managed services providers to derive value from our platform. • Working closely with our partners to architect, develop and enhance partner services leveraging Tanium in alignment with our mutual business goals. • Building and growing relationships with the partner ranging from engineers to executive sponsors. • Help partners re-imagine services using the Tanium platform • Become an expert in our partners’ solution and services offerings. • Manage the technical relationship with our key stakeholders at the partner firm • Develop trust with all levels within the partner organization • Keep efforts moving forward and overcome institutional inertia • Teach partners how to use Tanium in their services • Demo, deploy, operationalize, and extend the Tanium Platform • Solve problems and build new solutions (R&D) • Address our partners’ needs • Thrive in a team-oriented culture through delivering a significant individual contribution while collaborating with and strengthening teammates • Think critically, spanning the partners’ service development, creation, enablement and sales process • Work closely with Tanium Strategic Alliances Business Development team