We make it. We sell it. We support it.
Field Service Engineer
Location
Maryland
Posted
61 days ago
Salary
0
Seniority
Senior
Job Description
Field Service Engineer
AMS Group, Inc.
• Perform on-site installation, configuration, maintenance, and verification of company security and surveillance systems in accordance with approved engineering documentation. • Execute and oversee server rack population, equipment mounting, structured cabling, labeling, and physical system assembly as required to support engineering activities. • Perform field service execution activities equivalent to those of Field Service Technicians when necessary to support mission requirements. • Make engineering change decisions • Diagnose system-level issues related to cameras, radar systems, networking equipment, power systems, and supporting IT infrastructure. • Perform structured troubleshooting and root cause analysis to identify technical faults, integration issues, or performance deficiencies. • Develop and implement corrective actions and field-level engineering solutions. • Validate corrective actions through testing, verification, and operational checks. • Provide technical direction to Field Service Technicians during field deployments. • Serve as a technical point of contact for assigned field activities and customer interactions. • Coordinate with engineering, product, and program stakeholders to communicate technical findings, risks, and recommendations. • Establish field service methodologies and technical procedures when existing guidance is unavailable or insufficient. • Exercise engineering judgment to define execution processes for installation, troubleshooting, and maintenance activities. • Ensure procedures are technically sound, safe, repeatable, and aligned with system design intent. • Serve as the technical authority for newly developed field service processes until formally adopted. • Produce clear and accurate technical reports documenting system issues, root cause analysis, corrective actions, and outcomes. • Ensure field service documentation, installation records, and maintenance documentation accurately reflect engineering changes and resolutions. • Provide detailed technical feedback to support continuous improvement of products, procedures, and documentation. • Author, validate, and standardize procedures that become the baseline for field service execution by Field Service Technicians. • Draft rack elevation drawings, boundary diagrams, and connection drawings. • Maintain required certifications, safety training, and operational qualifications associated with the role. • Participate in formal training and on-the-job development to gain proficiency across company product offerings within 6–12 months. • Support training and development of Field Service Technicians through technical guidance, procedure generation, and mentorship. • Generate externally facing procedures for deliverable system operation and service.
Job Requirements
- Ability to follow established procedures, identify deviations, and escalate issues appropriately.
- Ability to read, understand, and follow technical manuals, engineering drawings, wiring diagrams, and written procedures.
- Ability to safely use hand tools, test equipment, and company-provided systems in accordance with training and established procedures.
- Ability to follow established processes, checklists, and safety requirements in field environments.
- Ability to identify deviations from expected system behavior and escalate issues appropriately.
- Strong team player with the ability to establish solid working relationships with technical staff, peers, customers, and host nation end users.
- Effective verbal communication skills for coordination with Field Service Technicians, project leadership, and site personnel.
- Strong organizational skills and ability to manage assigned tasks in dynamic field environments.
- Must be able to lift up to 50 pounds.
- Must be comfortable working at height and willing to become a certified authorized climber/rescuer.
- Ability to obtain and maintain a valid U.S. passport for domestic and international travel.
- Must be eligible to obtain and maintain a U.S. Department of Defense (DoD) Secret security clearance.
- Ability to perform independent field service tasks with minimal supervision.
- Working knowledge of company security and surveillance systems, including cameras, radar systems, networking equipment, power systems, and supporting IT infrastructure.
- Ability to interpret installation documentation and execute multi-step installation activities accurately.
- Ability to document field activities clearly and accurately in written reports.
- Ability to support and guide Field Service Technicians in proper task execution.
- Ability to diagnose technical issues and perform structured root cause analysis.
- Ability to develop and implement field-level engineering solutions within defined technical boundaries.
- Ability to evaluate system performance and verify corrective actions through testing and validation.
- Ability to communicate technical findings and recommendations to engineering, product, and program stakeholders.
- Foundational understanding of system architecture, interfaces, and integration concepts.
- Experience with C4ISR systems, hardware fabrication, vehicle/platform system integration, and/or test & evaluation.
- Basic experience with general purpose scripting languages.
- Previous experience in technical field service support.
- Bachelor’s degree in engineering or a related STEM discipline.
Benefits
- CONUS and OCONUS travel is required up to 60%
Related Guides
Related Categories
Related Job Pages
More Field Engineer Jobs
Field Service Engineer – Apprentice
Block ImagingAt Block Imaging we buy, sell, and service medical imaging equipment worldwide. We also offer parts and service options.
• Service, maintain, and repair medical imaging equipment at various customer locations. • Evaluate equipment performance, troubleshoot issues and perform preventive maintenance, installations, calibrations, and repairs. • Document service activities, procedures, and best practices; assist in training end users on equipment operation and maintenance. • Communicate effectively with management and team members by providing project updates and reporting issues. • Provide strong customer representation and support continuous improvement by sharing field feedback.
Field Engineer 1 XR - NW LA
GE HEALTHCAREGE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description Summary The Field Engineer will perform preventative maintenance, installations, troubleshooting, and repairs on our life-changing medical equipment for X-ray and Mammo modalities within a hospital or healthcare system in the San Fernando Valley/Northwest Los Angeles area, CA. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description Responsibilities - Perform timely and accurate preventative maintenance, installations, and troubleshooting on medical equipment within a hospital or healthcare system to ensure optimal delivery of healthcare services to patients. - Maintain relationships with customers and ensure timely communication, resolution and proper follow-up to drive customer satisfaction. - Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured, including the ordering of parts. Basic Qualifications - Associates degree, Bachelor's degree, military education, participant in the formal GE HealthCare Biomedical or Field Engineer Services Internship or Military Externship program; OR High School Diploma/GED with 4+ years’ experience servicing electronic equipment. - Valid Driver's License. - Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Preferred Qualifications - Ability to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit and stand for long periods of time. Must also be able to reach at, above and below shoulder level, flex or extend neck and have good hand and finger dexterity. - Ability to be available after-hours and/or work a rotating on-call schedule, including weekends. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #LI-LC2 #LI-REMOTE We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $69,040.00-$103,560.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes
• Perform commissioning and maintenance of our heat pumps at end customers and system operators • Provide service-oriented support to our customers, including heating contractors, both by phone and on-site to ensure customer satisfaction • Support colleagues in the technical field service across the wider area of your assignment • Undertake on-call duties with the aim of assisting our customers as quickly as possible
Job Description Summary Job Description Roles and Responsibilities - Execute operational and maintenance tasks for wind turbines across customer- owned wind farms in the region, ensuring seamless functionality. - Corrective maintenance of wind turbines and perform repair /replacement of electronic components, motors, brushes etc. - Deliver high-quality service solutions to customers, encompassing operations, SCADA, maintenance, and troubleshooting of wind energy products. - Proactively plan and execute preventive and predictive maintenance activities for wind turbines to ensure optimal performance. - Support wind energy projects as needed, fulfilling various duties within the scope of operations and maintenance. - Ensure timely and accurate completion of technical and business documentation. - Maintain accurate records of turbine operations for project management purposes. - Basic knowledge on major component replacement activities. - Comfortable working at heights for operations and maintenance tasks. - Realization of internal and external components in wind turbines - Investigate reported problems and identify/analyze any undesirable trends, made problems for findings. - Comply with instruction and compliance guidelines, as well as company EHS standards and procedures. Qualifications - Diploma Engineering or ITI– Electrical, Electronics or Power Electronics or Mechanical or Instrumentation Engineering. - With 4-6 years of work experience in Power plant industry with Min 3 years Wind turbine field service or project experience - Verbal and written communication skills in English, ensuring effective interaction and clear documentation. - Work efficiently without direct supervision. - Customer Service mindset. - Ability / Willingness to travel domestic and International. Desired Characteristics: - Previous experience in wind Turbine Operation and Maintenance - Travel to remote sites within India required on a frequent and many times extended basis. Additional Information Relocation Assistance Provided: No #LI-Remote - This is a remote position



