• Responsible for designing, developing, and maintaining software solutions tailored to meet the specific needs of the business • Creates robust and scalable software applications that streamline various processes within the insurance domain • Provides technical leadership to their team members by guiding and mentoring junior developers • Designs and implements software systems, ensuring that they are scalable, secure, and maintainable • Collaborates with other team members in product management, quality assurance, and infrastructure teams to ensure successful delivery of software projects.

Overview Jnr MI Developer (Entry Level) Salary: R25,000 - R35,000 depending on experience / qualifications Location: Home based Department: WFM and MI Reports to: Director of Business Insights Contract: Permanent Closing date: (TBC) Job Overview The role of the Jnr MI & Data Developer is to provide support to our Lead Developers with data, reporting and insight that supports both the creation of robust resource plans and effective performance management within the Operation. This support to the operational team will largely be driven through the production of bespoke data, insight and analysis. This insight, delivered to senior stakeholders, will be used to improve forecasting, eliminate process inefficiencies and maximise the output and success of the planning and operational teams. The support to our call centres and operations is through daily and weekly reporting at a client/site level on operational performance including; - Call queue performance - Staffing and adherence performance - Shrinkage and absence analysis - Early Life and Glide Path performance - Agent KPIs and insight, such as AHT, Resolve Rate, Transfer Rate, NPS, Quality Measures, and all other measures bespoke to the client requirements. This is a key role in being able to highlight areas of opportunity within the performance of the team as a whole by providing agreed KPI’s in a timely manner with supporting commentary and insight. Key Stakeholders: - Operational Team - Workforce Planning - Best Practice - Transformation Team - Support Function Leads - Clients Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) - Deliver insight on current and historic performance - Deliver insight on planning effectiveness and performance efficiency - Maintain and develop our internal reports, databases and data structures to ensure they are fit for purpose - Maintain and develop our internal planning tools in excel and other formats - Deliver new reporting through PowerBI as part of TPs global strategy - Working closely with the operational teams to ensure that the plans are well defined, clearly communicated and executed well - Conduct ad-hoc analysis on performance variance, and improvements to planned forecasts or schedules - Develop and improve the presentation, relevance and effectiveness of agreed operational KPI’s - Provide analytical support for WFM, Best Practice and Operations - Administration keeping all system information accurately updated - Ensure presentations are fit for purpose and the audience - Manage the collation of effectiveness measures across Planning and Service Delivery - Steer as part of the wider team our direction and priorities Main Job Requirements and Required Skills - Understanding of SQL / MSQL query building and data management. - Strong excel skills including VBA preferable. - Business Objects, Azure, PowerBI experience or similar desirable - Strong analytical and data mining skills.. - Previous experience of data analysis and/or reporting within a call center environment. - Excellent knowledge of Microsoft applications, especially Excel and PowerPoint. - The ability to create complex reporting models. - The ability to work under pressure to tight deadlines. - A proven attention to detail. - Commercial awareness and customer focus. Who are we? We are experts in people interactions, and this gives us the edge in delivering superior customer experience in every contact. We constantly invest in research and development and get a deeper understanding of customer’s thoughts, behaviours and needs, across different countries, industries, channels, and generations. Our knowledge, technology, and market expertise, built through years of experience, allow us to successfully provide unique interactions all over the world. What we offer - Comprehensive initial training. - Recognition schemes - On-going coaching and development and genuine opportunities to develop your career with the company’s management programmes - Discounts on top retail brands - 28 days’ holiday inclusive of bank holidays, rising to 30 from year 2 - Pension Scheme - Sports & Social Scheme - Refer a friend and Earn scheme – Up to £900 for each individual referred - Discounted holidays, flights and hotels - Discounted utility bills - Discounted cinema tickets This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer. [This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.]

HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the opportunities, innovative technologies and resources to build a successful career. A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do everyday. About the Role: Advanced Engg, proficient in designing, developing, and maintaining Visual drivers kernel-level software, showcasing mastery in open-source development practices. Skilled in developing complex drivers and adept at employing open-source development methodologies, with a strong capability for in-depth issue analysis within complex system environments. Your Team This position does not have any direct or indirect reports; but principal level engineers are expected to mentor more junior engineers and help guide their careers and activities.. What You Will Do - Own the design, development, and debugging of kernel-level software components, ensuring stability, performance, and security. - Investigate and resolve kernel-related issues, employing debugging tools and methodologies. - Develop kernel drivers for multiple products in Harman. - Ensures on-time support for Architecture, design, development and delivery activities and interfacing with Delivery and customers, other engineering organizations. - Participates in proposal to customer requests, RFQ and other opportunities that may arise. - Provides end to end development responsibility of the Kernel drivers assigned. - Maintains engineering standards by establishing and maintaining policies on software design standards. - Identifies and implements methods and practices that improve effectiveness of teamwork, and maturity of software development. - Performs technical research, monitors current trends and changes in technology. - Demonstrates industry knowledge to assist in new product development. - Uses Agile Scrum Methodology for software development. - Ensure proper review of code developed. - Drive team with Act like Owner Mindset. What You Need - Master’s/bachelor’s degree in Electronics or Computer Engineering - 5+ years of experience in software development - 5+ Years of experience on LINUX/Android driver development and debugging robust systems. - Good understanding in Kernel Internals, C programing. - Understanding of Android/Linux Boot Sequence and various Framework module architecture. - Hands on troubleshooting issues on run-time environment. - Strong communication and inter-personal skills. - Proficient in multi-threaded programming and middleware solution development on Linux & Android environment. - Strong in fundamentals of Inter Process Communication and OS concepts. - Creative problem-solver capable of creating and reproducing complex software defects. - Strong Knowledge on Embedded Linux Kernel Internals & Device Drivers and rich experience in Kernel Driver Development. - Good Understanding on ARM 32/64 Architectures and Kernel Debugging - Good Understanding of Realtime OS - Good Understanding of Display, Camera, Input device subsystems in Linux Kernel. - Good Understanding of I2C, SPI, UART subsystems in Linux Kernel. - Good Understanding of Memory, Storage devices, high Speed devices like USB, PCiE, SDIO. - Languages: - Required: C, C++, HAL, Device Drivers, System programming. - Desirable: Scripting, Yocto, perl, - OS: - Required: Linux/QNX/Android/RT Linux. - Tools: - GIT, Gerrit, HW debugging using Analyzers and HW debuggers. - Experience with cross compiler tool chain and build IDEs What is Nice to Have - Master’s degree or PG Diploma in Embedded systems or equivalent - Experience with multi-core System-on-Chip processors with hypervisor. - Experience developing automotive products or personal computing and mobile device platforms - Experience with ASPICE compatible software development practices - Work experience in QNX, VXWorks. What Makes You Eligible - Be willing to travel up to 10% domestic and international travel - Willingness to work in Bangalore. - Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen What We Offer - Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location - Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) - Extensive training opportunities through our own HARMAN University - Competitive wellness benefits - Tuition Reimbursement - Access to HARMAN Campus Fitness Center and Cafeteria - An inclusive and diverse work environment that fosters and encourages professional and personal development #LI-BM1 HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

• Develop, validate, and maintain complex statistical programs (primarily in R) to support data analysis and reporting for clinical trials • Take ownership of one or more studies, working alongside Principal Programmers and acting as a key contact for a leading FSP sponsor • Partner closely with biostatisticians and cross-functional colleagues to translate study requirements into robust, accurate statistical outputs • Prepare and review statistical analysis plans (SAPs), programming specs, and derived datasets to meet regulatory expectations • Safeguard data integrity and adhere to industry standards (ICH/GCP) throughout the programming lifecycle • Mentor junior programmers and contribute to building a culture of knowledge-sharing and continuous improvement