Role Description As an Engineering Manager in this group, you’ll be fully responsible and accountable for managing your team(s), ensuring predictable, high-quality delivery with high operational standards. You’ll also actively partner with your Product counterparts and Staff Engineers to shape the direction of our area and the company as a whole. You will lead the Finance team responsible for domains like clinic payments, invoices, financial reports, health insurance integrations, and others. The role reports directly to the Engineering Director. We are committed to continuous improvement, open feedback, and working efficiently towards our goals. This role provides an opportunity to influence the strategic direction of the area while receiving mentorship and support as needed. While expertise in specific technologies isn’t required, this is a technical role, and a solid technical background is essential to effectively support the teams. What you will be doing: - Manage, coach, and develop team members through regular feedback and performance assessments. - Define and manage the technical vision and strategy for your area. - Ensure accountability for all team initiatives. - Serve as a point of reference for the Leadership team and key stakeholders. Qualifications - Strong English communication skills, both written and verbal. - Strong technical background across the SDLC, with the ability to support and unblock your teams in complex technical discussions. - Experience modernizing legacy systems into modern architectures, as well as leading teams’ ways of working. - A lean, proactive, and positive approach to software development, balancing impact with long-term, sustainable development, and taking strong accountability for delivering high-quality solutions. - Embrace the “you build it, you run it” philosophy. - Believe in continuous learning and improvement. - Experience not only mentoring others but also developing future mentors and leaders. - Previous experience in fintech is a plus. Requirements - Important: Docplanner is an international English-first company. Therefore, please be sure to send your CV in English. Benefits - A salary adequate to your experience, with 100% transparency. - Meal Voucher worth R$800,00 a month, with options to replace it with a Food Voucher. - Transportation vouchers for commuting to the office. - Robust Partnerships Club with agreements and discounts ranging from educational institutions to exclusive banking benefits. - Share options plan after 6 months of working with us. - New Warrior Referral Program offering up to R$600 per person who stays with us for more than 6 months. - Remote or hybrid work model with flexible working hours (Monday through Friday, from 9am to 6pm). - Time bank for hours worked beyond usual hours. - Additional paid holiday on your birthday and work anniversary. - Special leave policies: 10 days off for loss of a loved one, 2 days for loss of a pet, 7 days for marriage, 1 month of paternity leave, and 6 months of maternity leave. - Medical and Dental Assistance along with Group Life Insurance. - Access to the iFeel app for emotional comfort. - ApoioPass for free professional support in psychological, legal, economic, and social areas. - Gympass for you and 3 other people. - Pet Plan extending care to your pet. - Payroll loan services, eligible after 6 months of employment.

Role Description The CRM Engineer will develop, implement, and maintain a wide variety of CRM deployments across multiple environments. The CRM Engineer will collaborate with architecture, UX and other development teams, as well as the business community. Core Responsibilities - Provide production support for MS Dynamics/CRM applications - Update/Support Microsoft Powerautomate Cloud Flows - Update/Support Microsoft Azure Function Apps - Update/Support Microsoft Azure Logic Apps - Support Development of Proof of Concepts (PoCs) to test new functionalities - Develop, test, and implement D365 PowerAutomate and related Cloud Flows - Develop, test, and implement custom features and processes in Microsoft Dynamics - Participate in business case creation and estimation of work - Recommend and implement best practices for KofC - Consult with business to modernize business processes by leveraging Powerautomate, Azure Functions and Logic Apps - Assist in communicating new features released to users - Create and maintain application solution documentation - Assist in writing user guides for newly developed apps - Monitor and troubleshoot performance or other issues when needed - On-call and/or after-hours work required Qualifications - Must be able to manage multiple projects simultaneously with the ability to work well under pressure - Must be self-motivated, and able to work independently, as well as interact well with others and communicate professionally with people at all levels - Must demonstrate up-to-date expertise in D365 CRM (Power platform, power automate, Apps), C#, .NET development, Portal Development, Power BI, Azure and the ability to apply that expertise to development activities - At least 3 years of hands-on development experience with CRM solutions, D365 / CRM and/or Power Platform experience preferred - Experience with Integration within the M365 ecosystem and Microsoft Dataverse / Common Data Service - Good exposure to Common data services like Dataverse and integration to CRM solutions like Dynamics 365 - Experience building PowerApps and Flow structure driven Apps - Experience working in an Agile delivery team Requirements - Bachelor’s Degree in Computer Science, engineering or relevant field - 3+ years hands on CRM experience - 2+ Year of Building PowerApps and Flow structure driven Apps - 5+ years IT experience - Strong problem-solving skills -- must be able to think critically and independently Compensation The wage range for this role takes into account a broad array of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The range below applies as long as the work is performed in Connecticut; the Knights of Columbus reserves the right to adjust the wage range if the position is performed in another location. At the Knights of Columbus, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $98,000 - $166,500. Authorization to work in the United States is required. This position is not eligible for visa sponsorship. Physical Demands - Must be able to remain in a stationary position for a majority of the workday Benefits - Time Away: 13 paid holidays per year in addition to vacation and paid sick leave, and flexible workweek schedules - Professional Development: Certifications, designation, and tuition reimbursement - Retirement Benefits: 401(k) retirement savings plan with matching company contributions, and cash balance retirement plans fully funded by the company - Health and Wellness: - Short-term disability and term life insurance fully paid for by the company - Up to 12 weeks of childbirth leave under STD policy - One week of fully paid parental leave for all new parents, including adoptive and foster parents - A variety of health insurance options, including premium-level family coverage and a pre-tax Health Savings Account with employer contributions - Long-term disability insurance - Dental insurance - Vision insurance - Health club membership reimbursement - Employee Assistance Program

Role Description The Service Engineer I provides remote and on-site technical support to our customers across the US, Canada, and Mexico, utilizing a blend of technical expertise, problem-solving skills, and excellent customer service. This role focuses on repairs, process issues, and equipment optimization, serving as a trusted technical advisor. Responsibilities include conducting remote troubleshooting and diagnosis, as well as providing in-person support as needed at customer sites, including during the equipment installation process. Key Responsibilities - Repairs machines and conducts installations at customers' facilities - Installs hardware and software upgrades - Provides phone and email support to customers as needed - Troubleshoots machine issues and provides feedback to the factory regarding equipment performance - Conducts training courses at customer facilities - Assists Service Engineer II as assigned - Assists Applications and Testing Group as assigned - Supports Sales personnel by answering questions, forwarding information, and visiting customers when required - Supports Marketing personnel by collecting and reporting customer issues and demands - Promotes products and services in an appropriate manner, according to training received - Travels within the US, Canada, and Mexico as needed - Performs other duties as assigned Qualifications - Associate's or Bachelor's Degree in Mechanical/Electrical/Software Engineering - 3 to 5 years of experience in design/repair/maintenance service of semiconductor industrial back end equipment required - Experience in semiconductor back-end process/equipment required - Adept analytical thinking and troubleshooting skills - Experience in root cause analysis preferred - Strong oral and written communication skills - Ability to travel within the US, Canada, and Mexico on a frequent basis is required Location This is a remote position that requires frequent travel. Candidates must be based in the west coast of the US. Working Conditions/Physical & Mental Demands The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: - Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like - Maintaining body equilibrium to prevent falling when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces - Bending body downward and forward by bending spine at the waist - Remaining upright on the feet, particularly for sustained periods of time - Using upper extremities to press against something with steady force - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently - Close visual acuity to perform activities such as preparing and analyzing data and figures - Subject to inside environmental conditions and hazards such as proximity to moving mechanical parts Travel Requirements Frequently within the US. A Culture of Collaboration & Personal Growth At Mycronic, we love what we do, but most importantly who we do it with. Because to us the relationships we have with our customers and each other are the keys to success. Equal Opportunity Employer Mycronic is an equal opportunity employer committed to workplace diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Role Description As a Support Engineer, you will provide technical assistance to large enterprise customers who rely on our platform. Your role includes: - Diagnosing and resolving complex software issues - Ensuring seamless integrations - Supporting customer-specific implementations To excel in this position, you must combine strong technical expertise with agility and a customer-centric mindset, delivering high-quality solutions while keeping the customer and end-user experience as the top priority. Qualifications - Bachelor's degree in systems engineering, Computer Science, or related field (Electronic Engineering acceptable) - Basic proficiency in .NET, SQL, HTML, and JavaScript — must be able to read and understand code (MANDATORY) - 3–5 years of experience supporting Enterprise Software customers as part of a Customer Oriented R&D team or highest tier support - 3–5 years of experience analyzing, developing, and improving processes by creating technological solutions for customers or internal stakeholders - Advanced English level (B2–C1) is mandatory - Knowledge of Azure or AWS (Nice to Have) — general understanding of how the environment works, their components, and overall cloud operation - Exceptional proactivity and strong analytical thinking skills - Experience working with global and distributed teams - Willing and able to participate in a global 24/7 support rotation - Strong team player with a collaborative mindset - Consistently focused on preventing issues from reoccurring (problem prevention mindset) - Clear and effective written and oral communication Requirements - 3–5 years of experience supporting Enterprise Software customers - 3–5 years of experience analyzing and improving processes - Advanced English level (B2–C1) - Proficiency in .NET, SQL, HTML, and JavaScript Benefits - Remote work opportunity