Cedars-Sinai logo
Cedars-Sinai

Make a difference every single day at Cedars-Sinai

Program Manager, Patient Communications – Epic Hello World Analyst

Program ManagerProgram ManagerFull TimeRemoteSeniorTeam 10,001+H1B No SponsorCompany SiteLinkedIn

Location

Arizona + 7 moreAll locations: Arizona | California | Colorado | Florida | Nevada | Oregon | Minnesota | Texas

Posted

53 days ago

Salary

$116.5K - $169K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Program Manager, Patient Communications – Epic Hello World Analyst

Cedars-Sinai

• Oversee the technology platforms supporting all patient communication channels, including email, SMS, voice and AI bots. • Monitor communication volumes, budget impact, and patient experience metrics. • Lead the implementation of new Epic communication features across relevant Epic applications, ensuring a smooth transition from legacy systems. • Optimize digital tools for patient outreach to align with clinical and operational goals.

Job Requirements

  • Five (5) plus years of Epic program analysis/management supporting patient communications, preferably working with Epic Hello World implementation.
  • Solid grasp in healthcare operations, patient communications, and/or AI-enabled solutions.
  • Understanding of project management methodologies and experience managing multiple projects.
  • Outstanding analytical, problem-solving, and critical thinking skills.
  • Bachelor's degree in information technology, computer science, healthcare, or related field.
  • Epic Certification required. (preferably in MyChart, Cadence, Ambulatory, and/or Inpatient).

Benefits

  • Outstanding benefit package
  • Competitive salaries

Related Categories

Related Job Pages

More Program Manager Jobs

Vocal Media logo

Influencer Program Manager – Climate Content

Vocal Media

Helping do good in the world through social media.

Program Manager53 days ago
Full TimeRemoteTeam 11-50Since 2021H1B No Sponsor

• Design, execute, and manage digital marketing campaigns across TikTok, Instagram, Twitch, Substack, and other key platforms on behalf of climate organizations and climate-focused candidates. • Manage positive client relationships and regularly update clients on campaign progress, including preparing for and leading weekly client calls. • Serve as a strategic subject matter expert to clients on the creator economy and social content strategy, particularly as it pertains to climate content. • Establish campaign goals and finalize campaign materials, including creative briefs and other assets. • Analyze campaign metrics and progress to goals, and proactively adjust strategy as needed. • Develop and present post-campaign reports to clients. • Work closely with digital creators to develop creative and engaging content that meets campaign brief requirements. • Strategize with colleagues and clients to find new creative tactics to innovate on content, sourcing, and team processes. • Stay up-to-date on current events, trends and news stories as it pertains to environmental and climate news to serve as an expert in strategy conversations with clients.

United States
$77K - $85K / year
Full TimeRemoteTeam 201-500

Job DetailsLevel: ExperiencedJob Location: Remote or Lakewood CO - Lakewood, CO 80215Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $140,000.00 - $170,000.00 Salary/yearTravel Percentage: Typical: 11 - 25%Job Shift: DayJob Category: Project ManagementProgram Manager (Oil & Gas) About MC&I Mission Critical & Industrials (MC&I) is a growing consulting and engineering arm of NEI focused on the design and delivery of complex electrical infrastructure for demanding environments, including data centers, oil & gas operations and large-scale commercial and industrial facilities. MC&I supports high-impact infrastructure projects for clients, some of whom rank in the top ten of their respective industry segments across North America. The group combines the momentum of a team that is actively building with the stability of an established firm with more than 40 years of industry presence and over 300 engineers. Engineers remain engaged across the full project lifecycle, from early concept and planning through detailed design and execution support. The work emphasizes sound judgment, strong client relationships, and practical business thinking. MC&I offers an environment where engineers can contribute ideas, build lasting professional relationships, and help shape a long-term legacy of engineering excellence. About the Position As a Program Manager in the Oil & Gas group, you will be responsible for managing a large client portfolio within the industrial market. This portfolio has deep multi-discipline scopes including but not limited to substations, T&D, SCADA, I&C, field commissioning, system modeling, and complex electrical engineering. The role will support development, engineering, and construction support. The Program Manager will oversee the planning and progress on active projects and maintain exceptional client relationships across the various engineering scopes. This role requires the ability to manage multiple on-going projects and be the liaison between NEI and the client for all the projects we are supporting. The Program Manager will work with internal stakeholders to deepen the relationship with the client and drive the operations team to identify opportunities to create efficiencies and improve profitability with the targeted client. The Program Manager will serve as the Seller Doer for his client and support/lead negotiations with clients and Directors for onboarding of new projects. Salary Range: $140,000 - $175,000 / year The salary range above is based upon the Denver, Colorado labor market. This opportunity is available to both local / in-office (Lakewood, CO) and full-time remote candidates. Ideally the candidate will live near or around Midland, TX, Odessa, TX, and/or Houston, TX. Essential Responsibilities Manages and serves as the single point of contact between the client and NEI Electric Power Engineering Works closely with Directors, Team Leads, and Project Managers to assign project execution teams across all the clients open projects Collaborates with client leadership and NEI leadership to negotiate schedule, scope, and contract terms Leads various project status update meetings with client, providing schedule updates, submitting, and answering requests for information, and reporting on engineering progress Manages the collection, organization, and filing of all project documentation, both internally and externally Collaborates with support staff such as Project Coordinators and Project Managers to ensure projects on within scope, schedule, and budget as well as monitor cash flows, ETCs, EACs, and revenue recognition for the portfolio of projects Develops and implements processes and procedures that will help streamline client & NEI relationship & processes Maintains, manages, and improves upon existing client relationships across multiple engineering disciplines Travels as necessary to meet with clients in a quarterly setting to ensure continued success and solicit feedback Assists client in the strategy, planning, and evaluation of active projects with NEI Electric Power Engineering Takes the lead on business development activities for the assigned client and coordinates with Client Services Must work with Directors and Team Leads to identify opportunities to create efficiencies and improve quality across all of the client’s projects. Must work with and support other PMs who have projects with the targeted client to collect data, implement efficiencies and improve client services. Supports the Project Operations Director with onboarding of new projects and negotiating project schedules with the client and the technical directors for the projects scope of work. Other duties as assigned Must Have Education: Undergraduate degree in engineering, project management, construction management, or relevant field Experience: At least 5+ years of professional experience in a project or program management role is required Certification: PMP Required or ability to obtain within 6 months of hire date Extensive hands-on experience working within the O&G industry with large operators Understands upstream, midstream, and downstream operations Familiarity with electrical substations, transmission lines, SCADA, I&C, system studies, and distribution in a PM capacity Strong proficiency with Excel, Word, PowerPoint, CPM scheduling, and Microsoft Project or Primavera P6 Superior communication and presentation skills, both written and verbal Outstanding interpersonal skills, including an ability to maintain calm and effective exchanges by all parties during stressful situations Excellent organizational skills demonstrated by clear and effective project plans and executive level reporting that ensures timely action and decision making in time-pressured scenarios Ability to travel upwards of 25% to visit clients and potential job sites Must be authorized to work in the United States on a full-time basis Work Environment Work Environment: Work is performed in an office setting and some field work may be required Travel: Typical, 15 – 25% Physical Activities: Must be able to lift 25lbs. Managerial Responsibility: Team Member is responsible for managing their own work schedule with input from their supervisor and completing assigned tasks. Team Member should identify discrepancies in assigned work and bring to attention of supervisor or engineer responsible for the project in a timely manner. About NEI Electric Power Engineering Serving Others. Enriching Environment. Improving Continually. Quality Results. Voted as a top workplace by the Denver Post for six straight years (2020- 2025), our values have been woven into the fabric of who we are since 1982, guiding our decision making throughout the years. As an engineering services firm, NEI’s mission is to create a great organization that serves people and solves problems. Since NEI’s founding, we have developed a culture of collaboration and accountability across our teams and departments, and externally with our clients across the United States. We believe in two core ideas: hiring great people and celebrating our team members with diverse backgrounds and unique experiences; bringing in new, unique, and exciting perspectives that can only strengthen NEI as we chart out path into the future. We are a proud equal opportunity employer, and we do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. Team Member Benefits We believe that taking care of our team members is of the utmost importance. We strive to foster a community of belonging, professional development, and industry involvement; providing our team with the benefits, tools, and support systems to excel in their roles. Out comprehensive benefits package includes: 100% Employer paid team member premiums for Medical, Dental, Vision, Basic Life Insurance, and Long-Term Disability Voluntary Life Insurance 401(k) with employer matching; 100% immediate vesting Annual discretionary bonus programs Paid time off Employer paid licensure (FE/PE), certifications, seminars, and conferences Paid parental leave Tuition reimbursement Eight (8) paid holidays, incuding a floating holiday to use at your discretion Annual team building Hybrid work environment with remote flexibility Career development, training, and coaching opportunities Pet insurance We are a proud equal opportunity employer, and we do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. NEI Electric Power Engineering participates in E-Verify and will provide the federal government with your completed Form I-9 to confirm your work authorization in the United States. Qualifications

United States
$140K - $175K / year
Full TimeRemoteTeam 1,001-5,000Since 1996H1B No Sponsor

• Serves as the primary office analyst for program data, including user facilities. • Provides analysis of client’s website and program briefing materials, combining technical content provided by the program managers with program data analysis. • Plans, schedules and conducts projects and studies to evaluate and recommend ways to improve the effectiveness, efficiency and productivity of work operations, especially with respect to program direction and travel priorities. • Prepares project papers, reports, organizes and delivers briefings to managers to encourage understanding and acceptance of findings and recommendations. • Analyzes office and workforce trends, makes recommendations for improved operating efficiency, including developing standard operating procedures and best practices documentation. • Develops familiarity with financial assistance and lab funding activities, to evaluate processes and make recommendations for improved office operations. • Provides assistance with special projects related to interagency activities, including developing products for presentation to senior agency staff. • Provides assistance with budget data calls and analysis in relation to budget initiatives. • Provides administrative support for the front office, serving as primary executive assistant to Associate Director.

United States
$43K - $55K / year
Job Closed
GitLab logo

Program Manager

GitLab

Build software faster. The One DevOps Platform enables your entire org to collaborate around your code. We're hiring.

Program Manager53 days ago
Full TimeRemoteTeam 1,001-5,000Since 2014H1B No Sponsor

• Lead delivery of multi-workstream professional services engagements with some of the largest and most strategic customers. • Build strong relationships with key customer stakeholders including executive leaders, counterpart program/project managers, engineering, development, and security and teams. • Develop a delivery methodology that leverages agile and project management best practices. Communicate how this methodology will be used to key customer stakeholders. Lead the execution of the methodology by bringing together customer and GitLab team members. • Build and continuously communicate Program Roadmap, dependencies, and deliverables • Manage stakeholder expectations to gain approval from stakeholders on project milestones. • Define program strategy to include • Create a program level RACI chart • Define Program Success Criteria • Create Program Level WBS (Work Breakdown Structure) for all the projects • Create Communication plans between projects with Stakeholders • Define Program Escalation Path • Work closely with Engagement Managers to define workstreams when scoping larger customer programs, which may include reviewing proposals or Statements of Work prior to signature • Assist the Regional Delivery Managers in creating and executing quarterly OKRs that drive optimization of all Project Manager processes

United Arab Emirates