Position Summary We are seeking a detail‑oriented, collaborative Lead Business System Analyst to oversee Insurity C1/SureMGA solution delivery under the CoE. This role will act as the primary liaison between the product owner team, business stakeholders, and configuration development teams—ensuring that C1/SureMGA solutions align with business objectives and are configured to support operational needs effectively. The Lead Business Analyst will report to the Director of the CoE Functional Operations Team. What will your job entail? Key Responsibilities: - Understand and document the business objectives of each project, identifying the system requirements to meet those needs. - Analyze current business systems and processes to identify opportunities for improvement, automation, or optimization. - Elicit, analyze, and validate business requirements from stakeholders, including internal teams and external users. - Skilled at converting business requirements into solution designs and well‑defined configuration user stories. - Collaborate with product owners, project managers, and sponsors to define project scope, vision, and deliverables. - Conduct data analysis to support decision-making and continuous process improvement. - Develop and execute test plans to ensure vendor software configurations meet business and functional requirements. - Provide end-user training and support; create user manuals and documentation as needed. - Document detailed business requirements, define scope and objectives, and align system functionality with strategic goals. Qualifications: - Minimum of 6 months of experience in Business Systems Analysis, IT Infrastructure, or a related field (preferred). - Experience working in the non-admitted wholesale insurance space, with familiarity in software solutions that support this domain. - Hands-on experience with configurable vendor policy administration systems; experience with C1 or Insurity products is strongly preferred. - Bachelor’s degree in Information Technology, Computer Science, or a related discipline (preferred). Equivalent professional experience will also be considered. Technical & Functional Skills: - Strong understanding of Data Analytics and IT Infrastructure. - Familiarity with Software Development Lifecycle (SDLC). - Working understanding of the agile scrum process. - Experience working with vendor-configurable platforms or third-party software solutions. - Basic SQL experience. Behavioral Competencies: - Effective communication and interpersonal skills. - Strong attention to detail and analytical thinking. - Sound decision-making and problem-solving abilities. - Commitment to continuous learning and professional development. Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target salary range for this position is $96,200.00 - $120,250.00 annually. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description Join the NBCUniversal Operations and Technology (O&T) team and help drive strategy for the growing Identity and Access Management (IAM) service portfolio. The O&T IAM Architecture team is responsible for creating strategic solutions and setting the identity roadmap that supports the NBCUniversal enterprise and lines of business. This role is responsible for IAM service support and strategy. You'll be responsible for evaluating and developing on-prem and cloud-based IAM services with the goal of reducing cyber risk where our personas, devices, and applications consume identity. Successful candidates will couple an advanced technical mindset with a balanced solution approach, while applying knowledge, flexibility, and strong communication skills. Responsibilities - Serve on a distributed security and technology team responsible for establishing IAM solutions. - Lead the design and implementation of IAM capabilities including SSO, directory services, Zero Trust access, MFA, PAM, automation, and behavior‑analytics systems. - Craft resilient and scalable identity strategies that align with cybersecurity policies and governance structure - Collaborate with stakeholders to define IAM requirements and design comprehensive solutions for business needs - Develop highly scalable identity service architectures serving enterprise, customer access, and external partner requirements - Produce technical solutions that meet NBCU's business objectives and drive compliance with NBCU’s information security goals - Partner with technology and security teams across NBCU to provide technical expertise, design guidance, and drive best practices - Create and deliver effective presentations that inform NBCUniversal Senior Leadership teams to drive business relevant information security decisions - Lead product evaluations and new technology adoptions - Maintain strong vendor relationships that drive partnership with NBCU - Create technical documentation with architecture diagrams, configuration guides and operational practices - Make recommendations to improve automation efficiency, security practices and end user experience - Execute tactical requests along with supporting strategic vision for rigorous and scalable IAM control Qualifications Basic Requirements: - 5+ years’ experience in an identity architecture role - 5+ years’ experience designing solutions in IAM technical role(s) for large enterprise - Bachelor’s degree or higher in computer science, information security, or a non‑computer‑related field, or equivalent work experience - Strong communication and interpersonal skills; including negotiation, facilitation, and consensus building skills; Ability to influence, persuade, and manage polarities without direct control - Significant experience designing initial infrastructure, administering IAM systems, access controls, security and risk management, and governance fundamentals - Strong understanding of RBAC, identity policies, identity lifecycle automation and reporting, password policies, separation of duties, user provisioning, and approval workflows - Experience working with modern and legacy enterprise authentication services (OpenID Connect (OIDC), OAuth2, SAML, Kerberos) and platforms (preferably Active Directory, Entra ID, AWS) - Experience with Single-Sign-On, Multi-Factor Authentication (MFA), Passwordless Technologies, Privileged Access Management (PAM), and Public Key Infrastructure (PKI) - Familiarity with one or more regulatory requirements and laws such as, but not limited to, PCI DSS, FFIEC, SOX, HIPAA, GDPR and GLBA. Additionally, experience in one or more: ISO 17799, ITIL, NIST - Understanding of cloud computing architecture, technical design and implementations, including IaaS, PaaS and SaaS models - High degree of flexibility and ability to work with employees at all levels of the organization with diverse backgrounds - Makes wise, data-informed decisions, finds and owns problems to closure - Ability to balance the long-term big picture and short-term implications of tactical decisions - Possesses an innovative technical mindset with a focus on architecture, strategy, and design - Strong desire to drive change Desired Characteristics: - Experience architecting and delivering large-scale Enterprise IAM service instances - Experience with enterprise directory architecture, including significant knowledge of Active Directory and Entra ID - Experience developing and delivering Zero Trust architectural designs - Experience with Venafi / Netwrix / CyberArk - Experience with Google Cloud Platform (GCP) and Amazon Web Services (AWS) - Experience with large-scale ID Verification solutions for Enterprise and Consumer Identity solutions - A current cybersecurity professional certification such as CISSP, CCSP, GSEC, or GISP - Preferably one or more Azure certifications, such as AZ‑900, AI‑900, AZ‑500, SC‑300, or AZ‑305 - Knowledge of integrating AI agents with identity providers and applying governance to their access and lifecycle management. - Apply AI-driven analytics to strengthen identity governance, enable intelligent access decisions, detect anomalous behavior, and optimize end‑to‑end IAM workflows Additional Requirements: Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence.This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $110,000 - $135,000. We are accepting applications for this position on an ongoing basis. Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected]. For LA County and City Residents Only: NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. - Business Segment: Operations & Technology - Compensation: USD 110000 - USD 135000 - yearly

• Building key technical relationships at top accounts demonstrating great technical credibility increasing customer technical confidence in NI-Emerson • Understanding and assisting in creation of customer technical requirements. • Provide recommendations on software architectures, hardware while helping understand the next steps to ensure success • Collaborating with the NI-Emerson Account Manager(s) as part of an account team to lead development and execution of the account technical strategy providing insight to the overall account strategy and pipeline • Coordinating with and informing internal technical stakeholders to execute on account technical initiatives and provide feedback to increase account success • Leveraging industry, application area, and account knowledge to uncover and influence customer future technical needs and challenges generating further technical demand for NI-Emerson products, services, and support

• Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. • In this role, you will perform Epic printer mapping for outpatient and inpatient modules and provide support for Epic applications through the Core team, handling service requests and incidents submitted through ServiceNow. • You will be trained to analyze and resolve configuration issues, troubleshoot system breakages, and support workstation, software, peripheral, network and workflow needs. • Additional responsibilities include contributing to solution development, assisting with project tasks and documentation, supporting operational objectives and technology planning, ensuring effective communication across teams, and providing first-level diagnostic Help Desk and after-hours on-call support.