Bionic Talent

Role Description We are seeking a highly reliable, communicative, and efficient Legal Intake & Outbound Caller to handle outbound communications and claims initiation. This role is crucial for keeping operations moving smoothly by proactively contacting insurance companies to open new claims and collaborating with clients to gather necessary, accurate documentation. - Conduct high-volume outbound calls to insurance companies to open up and initiate new legal claims. - Contact clients proactively to gather missing information, documentation, and specific details required to successfully kickstart their claims. - Maintain clear, meticulous, and accurate records of all communications, follow-ups, and claim statuses within the firm’s tracking systems. - Navigate insurance protocols efficiently to minimize delays in the claim-opening process. - Provide a supportive, professional, and clear communication experience for clients during the intake phase. - Balance phone-heavy tasks with timely administrative follow-ups to ensure no claim stalls in the initial stage. Qualifications - 1-2+ years of experience in customer service, call center environments, telephonic intake, or administrative support (legal or insurance background is a major plus). - Proven track record of high reliability, excellent attendance, and strong time management. - Comfort and confidence in handling consistent outbound phone calls throughout the workday. - Fluency in Spanish and English (spoken and written). - Strong organizational skills with the ability to manage multiple calls and tasks simultaneously. - Experience using CloudLex, Filevine, Clio, or similar legal case management systems. Requirements - Exceptional English skills. - Strong work ethic. - Ability to represent the firm professionally to both corporate entities and clients during sensitive situations. - US Law firm experience is preferred. Benefits - Fully Remote position. - Working hours: 9 am - 6 pm EST. - Holidays: US Federal Holidays. - Salary: USD 800 - USD 1000 per month.

Role Description We are seeking a Link Building Expert to join our client's off-site SEO team. The ideal candidate has hands-on experience securing high-quality backlinks, conducting strategic outreach, and building relationships with publishers, bloggers, and website owners. This role focuses on earning relevant, authoritative backlinks and brand mentions that improve organic visibility for dental and healthcare clients through ethical, white-hat link-building strategies. - Secure high-quality backlinks and brand mentions on relevant, authoritative websites with genuine organic traffic. - Conduct outreach to publishers, editors, bloggers, and website owners to build long-term relationships. - Execute targeted outreach campaigns for editorial placements, resource pages, guides, comparison pages, and other relevant content. - Negotiate placement opportunities, pricing, and partnership terms with publishers. - Evaluate websites based on relevance, authority, traffic quality, indexing, and editorial standards. - Collaborate with the SEO and content teams to align link-building campaigns with overall organic growth strategies. - Maintain accurate records of outreach activities, placements, and campaign performance for reporting. - Prioritize quality, topical relevance, and natural editorial placements over link volume. - Stay up to date with white-hat link-building best practices and industry trends. Qualifications - 2+ years of experience in link building, blogger outreach, digital PR, or editorial outreach. - Proven experience securing high-quality, white-hat backlinks through manual outreach. - Strong communication and relationship-building skills with confidence in negotiating placements. - Excellent organizational skills with the ability to manage multiple outreach campaigns simultaneously. - Strong understanding of backlink quality, topical relevance, indexing, and SEO best practices. - Experience using SEO tools such as Ahrefs, Semrush, Search Atlas, Screaming Frog, or similar platforms. - Ability to provide examples of successful backlink placements. - Existing relationships with publishers, bloggers, or editors are a strong plus. - Experience in a digital marketing agency is required, preferably in the U.S. - Experience in the healthcare niche is preferred. Requirements - Remote Status: Fully Remote - Preferred Location: Latin America & South Africa - Working Hours: 9 am - 5 pm MST - Holidays: 9 Floating Holidays - Salary: USD 1200 - USD 1700 per month + performance bonuses - Internal Job ID: 1401

Role Description We are seeking a Google Ads Specialist to join our client’s remote performance team. The ideal candidate has hands-on experience managing Google Ads (Search & YouTube), Meta Ads, and Local Services Ads. - This role requires deep platform knowledge, a track record of delivering profitable campaigns, and the ability to lead or mentor a team. - You’ll be expected to own campaign performance, develop media plans, optimize at scale, and work closely with cross-functional teams to drive client success. - Experience in a digital marketing agency is required, preferably in the U.S. - Experience in the healthcare niche is preferred. What you’ll be doing: - Develop and execute paid ad strategies across Google Search, YouTube, Meta Ads, and LSAs. - Monitor and optimize campaigns to maximize ROAS, conversions, and lead generation. - Use data-driven insights to analyze performance, refine strategies, and achieve client goals. - Conduct creative, audience, and budget A/B testing to enhance campaign performance. - Learn and implement the client’s proprietary program and campaign setup to align with their systems. - Generate detailed performance reports with actionable insights for clients and internal teams. Qualifications - 3-5 years of experience managing paid ad campaigns on Google. - Proficiency with Google Ads, YouTube Ads, and other relevant tools; proven track record in optimizing campaigns for ROAS and lead generation. - Strong written and verbal English communication skills; comfortable with video calls for client communication. - Willingness to learn new systems and approaches unique to the client’s processes. - Experience in a digital marketing agency is required, preferably in the U.S. - Experience in the healthcare niche is preferred. Requirements - Position: Google Ads Specialist - Remote Status: Fully Remote - Working Hours: 9 am to 5 pm MT - Salary: USD 1500 - 1600 per month - Internal Job ID: 1397

Role Description We are seeking a Google Ads Manager to join our client’s remote performance team. The ideal candidate has hands-on experience managing Google Ads (Search & YouTube), Meta Ads, and Local Services Ads. This role requires deep platform knowledge, a track record of delivering profitable campaigns, and the ability to lead or mentor a team. You’ll be expected to: - Own campaign performance - Develop media plans - Optimize at scale - Work closely with cross-functional teams to drive client success Experience in a digital marketing agency is required, preferably in the U.S. Experience in the healthcare niche is preferred. What you’ll be doing: - Develop and execute paid ad strategies across Google Search, YouTube, Meta Ads, and LSAs - Monitor and optimize campaigns to maximize ROAS, conversions, and lead generation - Use data-driven insights to analyze performance, refine strategies, and achieve client goals - Conduct creative, audience, and budget A/B testing to enhance campaign performance - Learn and implement the client’s proprietary program and campaign setup to align with their systems - Generate detailed performance reports with actionable insights for clients and internal teams Qualifications - 3-5 years of experience managing paid ad campaigns on Google - Proficiency with Google Ads, YouTube Ads, and other relevant tools - Proven track record in optimizing campaigns for ROAS and lead generation - Strong written and verbal English communication skills - Comfortable with video calls for client communication - Willingness to learn new systems and approaches unique to the client’s processes - Experience in a digital marketing agency is required, preferably in the U.S. - Experience in the healthcare niche is preferred Requirements - Position: Google Ads Manager - Remote Status: Fully Remote - Working Hours: 9 am to 5 pm MT - Salary: USD 2000 - 2200 per month - Internal Job ID: 1389

Role Description We are seeking a highly skilled SEO Manager with extensive experience in Local, on-page/off-page, and technical SEO, and a proven track record of driving organic traffic and improving search rankings using data-driven strategies. This role calls for a proactive expert capable of taking full ownership of the SEO department, including strategy development and performance tracking. The ideal candidate will be an analytical, data-driven decision-maker with a strong ability to refine SEO processes and optimize workflows. - Create, implement, and refine SEO strategies to boost organic traffic and conversions, specifically for wellness businesses. - Continuously test and adjust SEO tactics based on performance data. - Use data-driven metrics to assess SEO performance, identify improvements, and adjust strategies as needed. - Align SEO efforts with clients' broader marketing goals, ensuring measurable results. Qualifications - At least 2+ years of experience as a team lead/manager with all over 6+ years of experience in SEO. - Fluent in English, oral and written. - Extensive knowledge in on-page, off-page, local SEO, and technical SEO. - Expertise in keyword research, content strategy, link building, and conducting site audits. - Experience in managing multiple client accounts. - Experience in local SEO for service-area businesses. Requirements - Position: SEO Manager - Remote Status: Fully Remote - Preferred Location: Global - Working Hours: 9 am to 5 pm EST - Holidays: US Holidays - Salary: USD 1700 - USD 2200 per month - Internal Job ID: 1388

Role Description We are seeking an experienced Operations Manager to oversee and optimize daily operations within a fast-paced digital marketing agency. The ideal candidate should be highly proactive, detail-oriented, and organized, with experience managing remote teams and working with flow charts and project management systems. The role aims to streamline fulfillment processes and remove the CEO from day-to-day operational management. The Operations Manager will be responsible for: - Overseeing project management system (Zoho) and ensuring alignment with business processes. - Conducting and leading daily team meetings to track project progress and team accountability. - Monitoring and tracking deadlines to ensure timely delivery of client projects. - Developing and optimizing SOPs and workflows to improve efficiency. - Collaborating with leadership to implement strategic initiatives that enhance operational performance. - Ensuring the smooth onboarding of new team members, providing guidance on workflows and expectations. - Managing and optimizing team productivity by identifying inefficiencies and resolving operational bottlenecks. - Overseeing team coordination across different time zones to maintain seamless communication and workflow execution. Qualifications - 3+ years of experience in an Operations or Project Management role. - Strong expertise in Zoho or similar project management systems (ClickUp, Asana, Monday.com, etc.). - Highly organized and detail-oriented with experience in workflow optimization and process standardization. - Experience managing remote teams, ideally of around 15+ people in an agency setup. - Strong analytical skills with the ability to identify inefficiencies and implement effective solutions. - Excellent communication skills with the ability to lead and motivate teams. - Experience conducting daily stand-ups and team meetings to ensure project accountability. - Experience working in digital marketing agencies is required. - US experience is required. Requirements - Position: Operations Manager - Remote Status: Fully Remote - Preferred Location: South Africa, Latin America, Pakistan - Working Hours: 9 am - 6 pm EST - Holidays: US Federal Holidays - Salary: USD 1500 - USD 2500 per month - Internal Job ID: 1385

Role Description Our client is seeking a Legal Clerk, fluent in both Spanish and English, who will assist the legal team by handling outbound calls for insurance claims, managing the reception, and handling administrative paperwork. This position is ideal for someone organized, detail-oriented, and capable of multitasking in a fast-paced legal environment. US law firm experience is preferred. - Answer incoming calls and handle inquiries professionally. - Conduct outbound phone calls. - Assist with clerical duties such as data entry, document formatting, and file management. - Manage and update calendars with appointments, deadlines, and case events. - Provide excellent customer service to clients and legal partners. - Regularly check court websites for updates and update case tasks accordingly. - Initiate and open new claims with insurance companies. - Proactively follow up with adjusters to gather and document claim-related information. - Provide empathetic first-point-of-contact support for clients during sensitive initial case stages. Qualifications - 1+ year of experience in administrative support, preferably in the law niche. - Fluency in Spanish and English (spoken and written). - Experience in the insurance niche is preferred. - Strong organizational and time management skills. - Proficiency in Microsoft Excel and Office productivity tools. - Past experience with CloudLex is preferred. - Legal experience preferred but not required. - Excellent communication skills, both written and oral. Requirements - Remote Status: Fully Remote - Preferred Location: Latin America - Working Hours: 9 am - 6 pm EST - Holidays: US Federal Holidays - Salary: USD 900 - USD 1200 per month - Internal Job ID: 1383

Role Description As an Intake Specialist, you will serve as the first point of contact for potential clients, ensuring their inquiries are handled promptly, professionally, and with care. This role involves managing inbound and outbound client communications, qualifying leads, and supporting the intake and legal teams throughout the client onboarding process. The ideal candidate will be confident in a sales-driven intake environment while maintaining empathy and professionalism when dealing with sensitive personal injury cases. - Handle inbound and outbound calls with professionalism, empathy, and confidence. - Engage with potential clients to assess their situation and qualify leads based on case criteria. - Use a sales-driven approach to convert qualified leads into signed clients. - Accurately document client information and case details in CloudLex or the firm’s case management system. - Follow intake scripts, workflows, and qualification guidelines to ensure consistency and accuracy. - Schedule consultations and coordinate next steps with attorneys and case managers. - Conduct follow-ups with potential clients to improve conversion and intake efficiency. - Identify urgent or high-priority cases and escalate them appropriately. - Provide clear, professional communication to ensure clients feel supported throughout the intake process. Qualifications - 1+ year of experience in intake, sales, customer service, call center, or administrative roles (U.S. law firm experience is highly preferred). - Personal Injury law firm experience is a strong advantage. - Experience using CloudLex or similar case management/CRM systems is preferred. - Strong English communication skills, both written and verbal. - Proven sales ability in lead qualification, conversion, or client onboarding. - Ability to work in a fast-paced, high-volume environment with accuracy and professionalism. - Strong empathy, patience, and confidence when handling client conversations. - Excellent attention to detail and strong documentation skills. - Self-motivated, organized, and able to follow structured processes independently. Requirements - Position: Intake Specialist - Remote Status: Fully Remote - Preferred Location: Latin America - Working Hours: 9 am - 6 pm EST - Holidays: US Federal Holidays - Salary: USD 1000 - USD 1200 per month - Internal Job ID: 1382

Role Description Our client is seeking a highly skilled Project Manager to oversee digital marketing projects, ensure seamless collaboration between internal teams, and enhance overall project execution. This role is perfect for someone with strong communication skills, sharp attention to detail, and proven experience managing multiple digital projects simultaneously in an agency setting. What you’ll be doing: - Oversee project timelines, ensuring tasks are completed efficiently and deadlines are met - Manage and coordinate the internal team - Ensure the team follows processes and instructions effectively - Use ClickUp and GHL to streamline workflows - Identify and address project bottlenecks while implementing solutions to enhance efficiency - Regularly communicate with internal stakeholders to ensure project alignment and deliverables meet expectations - Drive continuous improvement initiatives to optimize project execution - Ensure internal teams follow established processes and SOPs for consistent project execution Qualifications - Minimum of 3 years of experience in project management in a digital marketing agency - Experience working with ClickUp, GHL, and other project management/CRM tools - Solid understanding of digital marketing factors, mainly SEO and Google Ads - Proficient with AI tools and technologies relevant to marketing and project management - Strong leadership and communication skills to manage multiple stakeholders - Excellent organizational and problem-solving skills - Ability to work independently in a fast-paced, remote environment - Experience working in digital marketing agencies is required - US experience is required - Fluent in English, oral and written Company Description Our client is a digital marketing agency specializing in helping home service businesses grow through comprehensive digital solutions. They transform websites into lead-generating assets while building brand awareness through SEO, social media, and paid advertising campaigns.

Role Description We are seeking a creative, results-driven Web Developer & SEO Specialist to lead our client's digital and search presence. This role is essential for an ambitious marketing team that needs a proactive partner to take a new website from an approved design mockup to a complete, high-performance launch. This is the right role for someone who likes building, refining, and taking absolute ownership of a web and search function from the ground up. The ideal candidate will know how to bridge the gap between technical site architecture and conversion design, turning the firm's website into a continuously improving, case-generating engine. - Turn approved design mockups into a fast, polished, fully responsive website, owning it end-to-end after launch. - Build and maintain practice-area pages, location/landing pages, and blog templates within the CMS. - Continuously improve UX, page speed, and accessibility while keeping the site secure, updated, and bug-free. - Ship changes quickly—including new landing pages, design iterations, and experiments—without waiting on an outside vendor. - Own site architecture, internal linking, crawlability, indexation, XML sitemaps, redirects, and Core Web Vitals optimization. - Implement structured data and legal schema including LegalService/Attorney, FAQ, Review, and Breadcrumb variations. - Lead high-intent keyword research focused on case-driving terms, specific injury types, and NYC locations rather than broad head terms. - Structure and optimize on-page content in collaboration with the marketing team while maintaining E-E-A-T and YMYL legal standards. - Manage and optimize Google Business Profile, local citations, and location pages to win NYC local and map-pack visibility. - Contribute to link building and digital-PR efforts alongside the marketing team to build domain authority in a highly competitive market. - Run CRO experiments, optimizing intake forms, click-to-call paths, and live chat to convert organic traffic into signed cases. - Own GA4, Google Search Console, lead/call tracking, and rank tracking to translate data into a prioritized growth roadmap. Qualifications - 3+ years of experience sitting at the intersection of web design/build and SEO (agency or in-house). - Proven experience designing and building fast, modern, conversion-focused websites on Webflow or WordPress. - Strong understanding of technical, on-page, and local SEO strategies with a real track record of moving rankings and traffic. - Highly organized with the ability to manage an entire web launch and migration independently before a strict contract deadline. - Excellent written and verbal communication skills. - Experience in marketing for law firms or other competitive, high-intent local service is preferred. - Familiarity with legal intake tools / CRMs and call-tracking platforms is preferred. - Basic custom code (HTML / CSS / JS) for when the platform needs a nudge is preferred. Requirements - Position: Web Developer & SEO Specialist - Remote Status: Fully Remote - Working Hours: 9am - 6pm EST - Holidays: US Holidays - Salary: USD 1500 - USD 2000 per month - Internal Job ID: 1378