Job Title: Quality Assurance Engineer Company: Snapsheet Job Location: Remote Job Type: Full-time About Snapsheet: Snapsheet is claims technology the way it should be: purposeful, precise, and designed to deliver outcomes. Where others bolt things on, we engineer them into our core systems and processes across cloud-based claims management, virtual vehicle appraisals, and elite loss and recovery services. Trusted by over 170+ P&C Carriers, MGAs, MGUs, TPAs, and logistics companies, our open architecture is built to fit how our companies work, not the other way around. What you’ll get: - Remote working environment - your new commute is however long it takes to walk to your desk! - Flexibility - empathy is ingrained in who we are and we are happy to offer a flexible PTO policy, casual dress code, and more! - Development - Mentorship programs, 1-on-1 management, promote when ready culture, quarterly internal promotion opportunities, and goal setting sessions. - Fun - Celebrations just because, yearly in-person and remote events, Snapsheet Swag, Employee Resource Groups, and more! Job Overview: As a Quality Assurance Engineer at Snapsheet, you are a solver - building test systems and processes that will improve what we have in place currently and prevent issues proactively. You thrive in an environment where you are working with a team of software developers, QAs, and designers in a fast-paced, agile development environment. You enjoy identifying any potential quality issues through system testing and acceptance testing on various Snapsheet features. Additionally, as a QA Engineer, you accelerate the delivery and maintain the high quality of Snapsheet products as they continue to grow and expand. The Quality engineering team owns and maintains Snapsheets customer focused testing strategy and software; you’ll be supporting a specific product while also building the tools you need to have high confidence in our automated tests. Responsibilities: - Review and understand product specifications and feature requirements - Define and refine the testing strategy for an engineering team - Own tools and test infrastructure, identify, research, and implement technologies for quality assessment and QA automation. - Design and develop, and maintain automated test suites; working cross-functionally with developers and product managers to inform decisions on what, how, and when to automate - Develop, document, and maintain functional and regression test cases and other test artifacts - Test execution and results tracking on planned test cases, exploratory tests, and ad hoc tests - Issue triage, resolution and prevention - Isolating, replicating, and reporting defects while verifying defect fixes - Defect submission, tracking, and communication to team members - Escalating potential quality issues immediately to team and management when needed - Providing QA reporting including test status and defect status - Ensure all deliverables meet functional and design requirements and technical specs - Perform various testing include: - New feature/product release candidate testing - Existing feature enhancement testing - Regression testing - Keep up with and identify new tools or strategies we can use to raise the quality bar - Non-functional testing - Load/Stress testing to uncover potential performance and scalability bottlenecks - Behavior under constraints (browser type, screen resolution, network performance, etc) - Accessibility Qualifications: - B.S. or higher degree in related fields - 3+ years of experience working with test automation frameworks (Selenium, Cypress, Playwright) - Proficient in one or more programming languages (Ruby and JavaScript preferred) - Familiar with project management tools (Jira, Confluence), version control systems (Git, GitHub), and test management tools (Zephyr, TestRail). - Understanding of the software development life cycle (SDLC) - Understanding of quality assurance methods and testing principles - Experience in software testing environments for web-based products and/or mobile applications - Good self-learner and self-motivator who takes initiative and thrives in an autonomous environment - Excellent communication skills – both written and verbal - Ability to multitask in a fast-paced, detail-oriented environment. - Experience with non-functional testing tools (e.g., Grafana k6, JMeter) a major plus - Familiarity with containerization technologies (Docker) and AWS Cloud infrastructure a plus Technologies we use: - Ruby on Rails, Cucumber, Capybara, Grafana k6, JavaScript, Docker, AWS Cloud infrastructure We’re Built to Grow With You – And That Starts With How We Support You At Snapsheet, we know that growth doesn’t happen in a vacuum—it’s fueled by the right support at the right time. That’s why we’ve built a benefits experience designed to grow with you, wherever life takes you. - Choose from 2 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan. - Offer two dental plans and one vision plan to keep you and your family healthy. - Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance. - Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance. - 401(k) with a 4% company match—because your future is worth investing in. - Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being. Perks That Make Growing Here Even Better: - Flexible PTO and 7.5 company-observed holidays to recharge on your terms. - In-person connection points throughout the year including our annual Summit and Roadshows. - Snapsheet SWAG and surprise mailers to keep the spirit alive. - Endless opportunity to shape your path—career growth, learning, and real impact are all within reach. - Health and wellness campaigns that evolve with you year over year. Compensation that Grows with You For this position, the base salary range is $100,000–$130,000. While this range serves as a guideline, your actual compensation will reflect your experience and skillset. At Snapsheet, we believe growth should be rewarded—our compensation and benefits are built to evolve with you as your career does. We are currently accepting applications for candidates who reside in the following states: {insert hire states} *Please note that we are unable to sponsor applicants for work visas for this position at this time. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Snapsheet, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. Snapsheet is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need assistance or accommodations, please let us know by emailing talent@snapsheet.me. Snapsheet is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. #BI-Remote #LI-Remote Snapsheet is an equal opportunity employer.

Support Engineer As a Support Engineer, you will provide first-class post-sales technical leadership to our client base. Working directly with customers, Support Engineers are the authority on the CircleCI platform, continuous integration, and deployment practices. Finally, as part of the Customer Engineering organisation, you will have the opportunity to work directly with our Product Management, Engineering, Customer Success, and Marketing teams to share knowledge and experiences, and will act as the Voice of the Customer to help drive improvements that will ensure our customers' success with CircleCI. You will be the main point of contact for technical questions and requests for assistance that our customers register in our support ticketing system. You will work with the rest of the Support team to build out and cultivate our support operations, and help to establish a customer community to improve the experience of our customers. For this job you will need to have a strong technical capability along with a strong self-starting, dedicated mentality and the ability to maintain empathy for customers. You're going to be dealing with very technical users and complex issues, but you're also tasked with creating excitement and loyalty in the customers you interact with. About Customer Engineering at CircleCI CircleCI's Customer Engineering and Success organization's goal is to make life easier for our customers and leave them with the "wow" experience of building and testing their applications with ease. Customer Engineering works with customers to understand their technical and business needs and requirements — from onboarding to implementation to scale. We are comprised of Technical Success Managers and Support Engineering (post-sales ticket based support for Enterprise customers). There is an opportunity for both horizontal and vertical growth, and promotion within Customer Engineering and the CircleCI organization! What you'll do: - Work closely with your team and our customers to help them resolve tickets on the product - Be creative and resourceful in solving customer technical problems and answering customer questions - Utilize generative AI to develop customer work arounds, product improvements, and content - Build standard methodologies for technical troubleshooting across different technologies, and author Knowledge Articles that contribute to our self-serve support portal - Be the customer's voice and use customer feedback to help Product and Engineering improve the product - Become a champion of the CircleCI solution - Participate in on-call rotation What we're looking for: - 2+ years of technical product support or engineering or equivalent experience - Understanding of AI prompt engineering and the usage of AI tools to solve real life problems - Experience working directly with end-users to debug common errors - Ability to tie business problems to technical solutions and understand technology value propositions - A decent amount of time using and scripting *nix - Familiarity with Git in general and ideally GitHub in particular - A belief in that the best way for all to succeed is to honestly discuss product and company abilities and limitations with customers. We don't oversell at CircleCI - Strong ops/infrastructure knowledge, especially networking and security - Great relationship building skills and a good people person - Work experience in distributed support operations, collaborating with peers in different geographies - Outstanding written and oral interpersonal skills Additional great skills to have! - Experience with build, test, and deployment automation, either as a practitioner or in a customer-facing role - Experience using AI to generate and improve code in production environments - Ability to fix networking issues that may prevent communication between different components - Knowledge of Docker or Linux containers in general - Knowledge of Kubernetes in general - Knowledge of iOS application testing and code signing - Experience using and automating a major IaaS like AWS, GCP, or Azure - Familiarity with deploying and debugging distributed systems We know there's no such thing as a "perfect" candidate - we're all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those passionate about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do your best work, we hope you'll apply. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. About CircleCI CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD) platform, and the hub where code moves from idea to delivery. As one of the most-used DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to data on how the most effective engineering teams work, and the tools to help software companies successfully leverage the power of AI into their commercial applications. Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team productivity, release better products, and get to market faster. Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime, IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and Harrison Metal Capital. CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Role Description We are seeking a Project Engineer to add to our growing team. This is an exciting role for someone looking to grow their career with a growing company. This role would provide a wonderful opportunity to work on groundbreaking projects across the US. - Be a leader in delivering our traffic engineering services - Business development: pursue new / further develop existing client relationships, focusing on innovative ideas and trends - Research and implement emerging technologies to offer value added services to your clients - Find ways to incorporate sustainable practices to your clients - Design traffic projects and traffic elements of larger project and ensure quality of products and conformance to budget - Prepare memorandums and reports for traffic studies and research - Review work for accuracy and coordinate with other functional groups to ensure quality assurance and quality control for all final products Qualifications - Bachelor's degree in Engineering - 5+ years of experience with transportation engineering and related design packages - 2+ years of project experience working on Florida projects - Can obtain a PE license within 2 years - PTOE certification (preferred) - Remote work available, must reside and perform work in the state of Florida - Work is primarily performed in an office environment with standard office equipment, occasional travel or field visits may be required to support Benefits - Competitive compensation and benefits package - Medical insurance - Dental insurance - Vision insurance - Life insurance - Company paid short-and long-term disability - 401K with match - Paid time off - Paid holidays - Tuition reimbursement - Opportunities for professional growth and development Company Description WSB is a design and consulting firm specializing in Transportation, Community Planning, Environmental, Energy, Municipal, and Construction services. We provide solutions for the places, spaces and systems that support our lives. We offer services in more than 50 complementary areas across the nation.

• Enable the successful delivery of business and technology initiatives by facilitating SAFe practices across an Agile Release Train • Prepare, plan, and lead PI Planning events and follow ‑ through activities • Manage and sequence the ART roadmap to optimize throughput and resource utilization • Identify, escalate, and remove cross ‑ team delivery impediments • Foster collaboration and alignment across teams, product leaders, and stakeholders • Mentor Scrum Masters and ART members to mature Lean ‑ Agile practices • Maintain delivery timelines, milestones, and consistent release cadence