We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us? Role Description - As a Senior Applied AI Solutions Consultant (Internal Title: Senior Applied AI Engineer), you will work directly with our most strategic customers to understand their objectives and key challenges, identify high-impact opportunities for AI, and turn them into measurable business value. You will be building Celonis solutions using the world’s leading Process Intelligence (PI) platform - in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers. This customer-facing role is ideal for people who enjoy working directly with customers and turning complex business challenges into practical AI solutions. The focus is on problem framing, solution design, and business impact rather than pure software engineering. While you will prototype AI solutions, the primary goal is delivering meaningful value for customers. Key Responsibilities: - Identify High-Impact AI Opportunities: Work closely with enterprise customers to understand their strategic priorities and operational challenges, identifying where AI can deliver measurable business value. - Design AI-Powered Solutions: Translate complex business problems into scalable AI solution architectures combining the Celonis Process Intelligence platform with modern AI technologies. - Prototype & Demonstrate Value: Rapidly build prototypes and proof-of-value solutions that demonstrate tangible outcomes to business and technical stakeholders. - Lead AI Innovation with Customers: Facilitate workshops, hackathons, and innovation sessions with customers to explore new ways AI can transform their operations. - Drive Adoption and Business Impact: Partner with customer teams to ensure successful implementation, adoption, and realization of measurable value from AI deployments. - Develop Domain Expertise: Build deep expertise in specific industries or business domains (e.g., supply chain, finance) and help scale that knowledge across the organization. You might be a great fit if you... - have 5+ years of experience in solutions consulting, data / AI consulting, technical pre-sales, sales engineering, value engineering, or customer-facing solution-architecture or AI roles - enjoy translating business challenges into technical solutions - can communicate complex technical concepts to business and executive stakeholders - have a good understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases. - demonstrate strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos. - have some experience prototyping solutions with Python and modern AI frameworks - are familiar with Generative AI architectures such as RAG, prompt engineering, or agent-based systems - hold a Bachelor’s Degree required (Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience is a nice-to-have). Nice to have (big plus): - Experience building or deploying generative AI applications - Familiarity with tools such as LangChain, LlamaIndex, or other LLM orchestration frameworks - Industry experience in domains such as supply chain, finance, or operations What Celonis Can Offer You: - Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. - Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. - Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here. - Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. - Connect and Belong: Find community and support through dedicated inclusion and belonging programs. - Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. - Collaborate Globally: Join a dynamic, international team of talented individuals. - Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here.

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us? Role Description - As a Senior Applied AI Solutions Architect (Internal Title: Senior Applied AI Engineer), you will work directly with our most strategic customers to understand their objectives and key challenges, identify high-impact opportunities for AI, and turn them into measurable business value. You will be building Celonis solutions using the world’s leading Process Intelligence (PI) platform - in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers. This customer-facing role is ideal for people who enjoy working directly with customers and turning complex business challenges into practical AI solutions. The focus is on problem framing, solution design, and business impact rather than pure software engineering. While you will prototype AI solutions, the primary goal is delivering meaningful value for customers. Key Responsibilities: - Identify High-Impact AI Opportunities: Work closely with enterprise customers to understand their strategic priorities and operational challenges, identifying where AI can deliver measurable business value. - Design AI-Powered Solutions: Translate complex business problems into scalable AI solution architectures combining the Celonis Process Intelligence platform with modern AI technologies. - Prototype & Demonstrate Value: Rapidly build prototypes and proof-of-value solutions that demonstrate tangible outcomes to business and technical stakeholders. - Lead AI Innovation with Customers: Facilitate workshops, hackathons, and innovation sessions with customers to explore new ways AI can transform their operations. - Drive Adoption and Business Impact: Partner with customer teams to ensure successful implementation, adoption, and realization of measurable value from AI deployments. - Develop Domain Expertise: Build deep expertise in specific industries or business domains (e.g., supply chain, finance) and help scale that knowledge across the organization. You might be a great fit if you... - have 5+ years of experience in solutions consulting, data / AI consulting, technical pre-sales, sales engineering, value engineering, or customer-facing solution-architecture or AI roles - enjoy translating business challenges into technical solutions - can communicate complex technical concepts to business and executive stakeholders - have a good understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases. - demonstrate strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos. - have some experience prototyping solutions with Python and modern AI frameworks - are familiar with Generative AI architectures such as RAG, prompt engineering, or agent-based systems - hold a Bachelor’s Degree required (Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience is a nice-to-have). Nice to have (big plus): - Experience building or deploying generative AI applications - Familiarity with tools such as LangChain, LlamaIndex, or other LLM orchestration frameworks - Industry experience in domains such as supply chain, finance, or operations What Celonis Can Offer You: - Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. - Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. - Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here. - Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. - Connect and Belong: Find community and support through dedicated inclusion and belonging programs. - Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. - Collaborate Globally: Join a dynamic, international team of talented individuals. - Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here.

Description About the Role As a Ninja Sales Engineer, you will be responsible for explaining the technical and functional aspects of the product or services we offer to the users, mainly on the post-sales side. You will also work closely with the sales team and provide technical advice on the products and services on the pre-sales side. Your role on the NinjaOne team will critically contribute to ensuring all of customers are equipped to best utilize our products. Location - Hybrid - M,T,TH in office. Austin, TX or Tampa, FL What You'll be Doing - Prepare and deliver technical presentations that explain our products or services to customers and prospects - Guide our customers through the implementation of the NinjaOne solution - Work closely with our sales teams to understand customer requirements and provide sales support - Partner with our account management department to meet the needs of our existing customer - Work a set schedule (8 am - 5 pm) with rotating on-call responsibilities - Take initiative and provide prompt, accurate follow-up to tickets and support call - Troubleshoot Window - Collaborate with Engineering, Product Management, and other internal departments to resolve critical product issues, develop solutions to minimize cycle time for problem resolution, and make improvements for future release - Share knowledge of issues and corresponding resolutions or workarounds with partner teams (including, but not limited to, the creation of new knowledge base articles/solutions and procedures - Actively participate in the design of our consulting processes About You - 2+ Years' experience as a Sales Engineer - Proficient in Windows (Windows registry, services, etc.) and have working knowledge of Linux/Mac - You exercise sound judgment and prioritize based on customer impact - As a lifelong learner you are adaptable to new technologies and embrace change - Polished verbal and written communication skills that deliver messages with a customer first mindset - You skillfully build and maintain relationships, both in-person and virtually - You can work independently and with a team in a global environment - Ability to efficiently multi-task with several tools, work independently and prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures - You are highly organized - Driven and Self-motivated you set the pace for your self and others around you - Customers, clients, and teammates see you as a problem solver that brings all the details to the solution - Bachelor's degree preferred, but not required About us NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You'll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunities for growth and advancement. Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-SC1 #LI-Hybrid #BI-Hybrid

About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact Overview The Staff Customer Success Engineer (CSE) – AI Security Solutions is a post-sales technical leader responsible for ensuring customers successfully deploy, adopt, and realize value from Proofpoint’s AI Security platform. This role serves as a critical bridge between customers, Support, and Engineering—driving implementation, resolving complex issues, and influencing product improvements based on real-world usage. The ideal candidate combines strong cybersecurity expertise with hands-on technical skills and a deep understanding of AI security risks, enabling them to guide customers through secure AI adoption. Key Responsibilities Implementation & Onboarding - Lead post-sale implementation of Proofpoint AI Security solutions, including configuration, integration, and deployment - Design and execute onboarding plans aligned with customer use cases and AI adoption goals - Integrate AI Security capabilities with enterprise environments (endpoints, SaaS, APIs, LLM platforms, and data systems) - Ensure successful go-live and transition to steady-state operations Customer Adoption & Value Realization - Act as a trusted technical advisor to customers on AI security best practices - Drive adoption of key platform capabilities, including AI usage visibility, agent governance, and policy enforcement - Conduct regular technical check-ins, health reviews, and optimization sessions - Help customers operationalize AI security policies and governance frameworks Technical Support & Escalation Management - Troubleshoot complex technical issues across AI Security deployments - Serve as the primary technical escalation point, working closely with Support and Engineering - Reproduce issues, collect diagnostic data, and clearly communicate findings to engineering teams - Advocate for timely resolution of customer-impacting issues Cross-Functional Collaboration - Partner with Engineering to provide feedback on product gaps, bugs, and feature enhancements - Collaborate with Product Management to influence roadmap based on customer needs - Work with Customer Success Managers and Sales Engineers to ensure a seamless customer lifecycle Continuous Improvement & Enablement - Develop and share best practices, deployment guides, and technical documentation - Enable customers on new features and evolving AI security capabilities - Stay current on AI threats, agentic workflows, and emerging security trends Required Qualifications - 5+ years of experience in Customer Success Engineering, Technical Account Management, Support Engineering, or similar roles - Experience in enterprise software deployments on end user devices and cloud environments - Experience in AI Agent development in environments such as Amazon EKS, Google GKE and Azure AKS - Familiarity with networking concepts, including TCP/IP, Proxy, Firewall, CASB and SIEM - Hands-on experience with system integrations, APIs, and enterprise environments - Proven ability to troubleshoot complex technical issues and work cross-functionally with engineering teams - Excellent communication skills with the ability to explain technical concepts to diverse audiences Key Skills - Technical troubleshooting and root cause analysis - Customer-facing communication and relationship building - Solution implementation and integration - Analytical thinking and problem-solving Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us: - Competitive compensation - Comprehensive benefits - Career success on your terms - Flexible work environment - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application along with any supporting information- we can’t wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 166,500.00 - 244,200.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 136,200.00 - 199,760.00 USD All other cities and states excluding those listed above: Base Pay Range: 124,100.00 - 182,050.00 USD