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Rackspace Technology logo
Rackspace Technology

Where enterprise AI runs and outcomes scale

Senior Product Manager

Product ManagerProduct ManagerFull TimeRemoteSeniorTeam 5,001-10,000Since 1998H1B No SponsorCompany SiteLinkedIn

Location

India

Posted

100 days ago

Salary

0

Seniority

Senior

Bachelor Degree6 yrs expEnglishCloudPrometheusVMware

Job Description

Senior Product Manager

Rackspace Technology

• Own the Observability capability pillar across PVC platforms (Edge, Enterprise, Cloud) • Define the product vision for observability across the private cloud platforms—encompassing monitoring, AIOps, alerting and ticketing workflows, and automation. • Design the end-to-end customer experience for consuming observability capabilities, including intuitive dashboards, advanced insights, and predictive analytics. • Translate operational pain points into clear product requirements and outcomes. • Align observability strategy to VCF 9, NSX, vSAN, and lifecycle automation • Maintain prioritized backlogs (Jira/Craft) tied to platform outcomes • Partner with engineering and SRE teams to deliver scalable observability features • Ensure observability is embedded into deployment, upgrade, and migration workflows • Drive creation of dashboards, runbooks, and operational documentation • Work closely with Support, Operations, and Delivery to reduce escalation friction • Partner with Sales and GTM to position observability as a monetizable platform capability.

Job Requirements

  • 6 – 10 years in technical product management, SRE, platform engineering, or operations-focused roles
  • Strong understanding of VMware ecosystems (VCF, vSphere, NSX, vSAN) preferred
  • Hands-on experience with observability platforms (SL 1, AriaOps, Datadog, Prometheus, etc.)
  • Familiarity with AIOps concepts and operational telemetry
  • Ability to translate operational complexity into simple, scalable products
  • Proven systems integration experience, designing and delivering end-to-end observability integrations across heterogeneous systems.

Benefits

  • Flexible work arrangements:
  • Professional development opportunities

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