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Where enterprise AI runs and outcomes scale
Senior Product Manager
Location
India
Posted
100 days ago
Salary
0
Seniority
Senior
Job Description
Senior Product Manager
Rackspace Technology
• Own the Observability capability pillar across PVC platforms (Edge, Enterprise, Cloud) • Define the product vision for observability across the private cloud platforms—encompassing monitoring, AIOps, alerting and ticketing workflows, and automation. • Design the end-to-end customer experience for consuming observability capabilities, including intuitive dashboards, advanced insights, and predictive analytics. • Translate operational pain points into clear product requirements and outcomes. • Align observability strategy to VCF 9, NSX, vSAN, and lifecycle automation • Maintain prioritized backlogs (Jira/Craft) tied to platform outcomes • Partner with engineering and SRE teams to deliver scalable observability features • Ensure observability is embedded into deployment, upgrade, and migration workflows • Drive creation of dashboards, runbooks, and operational documentation • Work closely with Support, Operations, and Delivery to reduce escalation friction • Partner with Sales and GTM to position observability as a monetizable platform capability.
Job Requirements
- 6 – 10 years in technical product management, SRE, platform engineering, or operations-focused roles
- Strong understanding of VMware ecosystems (VCF, vSphere, NSX, vSAN) preferred
- Hands-on experience with observability platforms (SL 1, AriaOps, Datadog, Prometheus, etc.)
- Familiarity with AIOps concepts and operational telemetry
- Ability to translate operational complexity into simple, scalable products
- Proven systems integration experience, designing and delivering end-to-end observability integrations across heterogeneous systems.
Benefits
- Flexible work arrangements:
- Professional development opportunities
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