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Lead Product Manager
Location
United States
Posted
46 days ago
Salary
0
Seniority
Senior
Job Description
Lead Product Manager
Tango
• Own end-to-end product delivery for an assigned platform area — legacy modernization, data infrastructure, integrations, or cross-cutting platform work. • Build credibility with Engineering by shipping. • Write specs technical enough for Engineering to execute with confidence — clear data models, well-scoped requirements, and documented trade-off decisions. • Serve as the connective tissue between Engineering, Data Science, Customer Success, and leadership — translate the complex for both technical and non-technical stakeholders, including at the executive level. • Use SQL and data tooling independently for analysis and discovery; evaluate API specs without engineering translation; bring quantitative rigor to prioritization. • Own Tango's AI/data product strategy across all segments — retail site intelligence, corporate real estate, energy & sustainability — and build the roadmap to deliver it. • Directly PM Tango's ML team — own the ML product roadmap, shape requirements for ML-powered features, evaluate model capabilities and limitations, and define success metrics grounded in measurable user outcomes, not model accuracy alone. • Own AI evaluation standards: define accuracy thresholds, hallucination tolerance, latency SLAs, and human-in-the-loop requirements before any capability ships to production. • Drive customer discovery with rigor — maintain active design partner relationships, document what changes roadmap direction, and build validated signal from real usage, not just stakeholder opinion. • Anchor the AI/data roadmap to measurable customer outcomes — adoption, retention impact, time-to-value. • Implement enterprise-grade AI guardrails: confidence thresholds, audit trails, and citation standards appropriate for enterprise customers with compliance obligations. • Identify and evaluate integration and partnership opportunities that extend Tango's platform value, particularly where AI or data capabilities are the differentiator. • Frame the business case for AI/data investment in customer outcome terms — retention, expansion, time-to-value — not technology for its own sake.
Job Requirements
- 7+ years in product management with a demonstrated track record on technical, data, or platform products in a B2B SaaS environment.
- Proven ability to drive delivery on complex, cross-functional technical programs: must have a shipping track record, not just a strategy track record.
- Has shipped AI or ML features to production — not prototypes or internal tools — and iterated based on real usage data, not stakeholder opinion.
- Experience building trust and influencing Engineering and Data Science teams through technical credibility and clear product decisions, not just communication skills.
- Bachelor's degree in Computer Science, Engineering, Data Science, or a related field — or equivalent experience.
- Deeply technical PM: comfortable reading data models, writing SQL for analysis, evaluating API specs, and parsing engineering trade-offs independently.
- Fluent in LLM-specific product patterns: RAG, evaluation frameworks (offline evals, regression testing, feedback loops), prompt versioning, latency/cost trade-offs, and human-in-the-loop design.
- Working knowledge of data infrastructure concepts: pipelines, schemas, data quality, API integration patterns, multi-tenant data environments, and BI tooling.
- Uses AI tools actively in daily workflow — synthesis, research, spec writing — and can evaluate AI tooling for product relevance and applicability.
Benefits
- Comprehensive Benefits Including health, dental, and vision insurance
- 401(k) plan with company match
- Generous paid time off to support your well-being
- Flexible Work Environment Whether remote, hybrid, or in-office
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About the role As our Senior Product Marketing Manager, you will be responsible for positioning our products in the market by effectively communicating their value to potential and existing customers. In this role, you will serve as the crucial interface between the Product Management team and the Marketing and Sales teams, translating technical product features into compelling benefits. Your work will ensure that Cropster’s products resonate with target customers, drive adoption, and differentiate Cropster in the industry. What you'll do - Lead Go-to-Market Strategies: Develop processes for go-to-market activities with product management, sales, and marketing colleagues to craft product positioning and messaging that align with our target buyer profiles. Identify opportunities to increase product awareness and successfully launch new products. - Create and Manage Marketing Collateral: Develop a range of marketing materials, including data sheets, infographics, white papers, user guides, web tutorials, and more, to clearly articulate the benefits of our products. Support and propose the creation of additional content, such as videos, blog posts, and campaigns, that align with the product’s value proposition. - Increase Product Adoption and Cross-Selling: Partner with product and sales teams to position products effectively, enabling users to discover and understand the benefits of new features and offerings. Promote cross-selling opportunities that continually add value to our product ecosystem. - Sales Enablement: Work with sales, product, and marketing teams to communicate the product’s value proposition clearly, especially during new product launches and updates. Develop and provide the sales team with the necessary tools and training to enhance their sales efforts. - Marketing Events: Together with marketing colleagues, prepare and execute marketing campaigns that are aligned with short and long-term objectives of the products and assess their impact. - Contribute to the Product Business Plans: Together with the Product Managers, contribute to business plans with market research. This includes long-term roadmaps and business cases, yearly budget plans, and quarterly operational plans. - Market Research and Segmentation: Conduct in-depth research and analysis of market trends, customer needs, and competitive landscapes. Develop buyer and user profiles to tailor marketing efforts and ensure a strong Product-Market fit. - Monitor and Adjust Go-to-Market Tactics: Continuously monitor campaign and product performance with customer feedback, making data-driven adjustments to marketing strategies and tactics to improve engagement and outcomes. What you'll work on We are looking for someone with - Significant experience in product marketing, including market and competitive analysis, customer segmentation, and product positioning. Ideally, in a start-up or scale-up, or in the coffee or SaaS industries - Experience designing and creating collateral and materials, in addition to messaging strategies - Strong communication and public speaking skills, especially when interacting with customers - A business and analytical mindset; ambitious and results-oriented with strong quantitative skills and a keen attention to detail - Excellent cross-functional collaboration skills, with the ability to work closely with other departments to drive results - Fluency in English That said, we’d be particularly delighted to hire someone with - A Bachelor’s degree in Marketing, Business, or a related field, or with relevant experience - A deep understanding of the ERP, hospitality, or coffee industry, including operations such as coffee roasting, cafe management, farming, processing, export, or import - Experience working with Cropster’s products and an understanding of their workflows - Proficiency in marketing tools and CRM platforms - International experience would prove beneficial What you can expect The salary range for this position is € 58K to € 67K gross/year and we look at factors like your experience and individual qualifications to determine our offer. Additional benefits include budgets for education & wellbeing, and professional development, remote work and home office, very flexible working hours without core hours, paid time for volunteer work, access to mental health support, tax-friendly bike leasing, and an endless stream of really great coffee. We also make our best possible offer upfront - no games. Apply now We look forward to receiving your application! If you have any questions, don't hesitate to contact our team at jobs@cropster.com. At this point, Cropster will only employ those who are legally authorized to work in Austria for this opening - now and in the future. For Non-EU applicants: please attach your work permit to your application.
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