• Manage and coordinate internal workflows, tasks, and documentation. • Support operational processes across sales, onboarding, and delivery. • Maintain internal systems, trackers, and reporting dashboards. • Assist with scheduling, meeting coordination, and team logistics. • Improve and streamline processes where possible. • Assist with client onboarding and ongoing account administration. • Coordinate between clients and technical teams. • Track project progress and ensure deadlines are met. • Prepare reports, proposals, and client documentation. • Maintain and update CRM systems (e.g. HubSpot or similar). • Ensure data accuracy across sales pipelines and customer records. • Support sales team with admin, proposals, and follow-ups. • Assist with invoicing, purchase orders, and expense tracking. • Liaise with finance team on admin-related tasks. • Support reporting on revenue, deals, and operational metrics. • Provide ad hoc support to leadership and commercial teams. • Assist in creating presentations, documents, and SOPs. • Help coordinate marketing or outreach initiatives where needed.

• Oversee and manage all dealing operations including trade execution, order management and liquidity provision • Develop and implement trading strategies to optimize performance and profitability • Monitor market conditions and ensure trades are executed within defined risk parameters • Ensure full compliance with internal policies and regulatory requirements • Establish and maintain risk management frameworks, policies and procedures • Monitor trading exposure, positions and market movements to identify risks and opportunities • Implement and manage risk controls such as position limits, stop-loss and hedging strategies • Conduct regular risk assessments and stress testing to ensure portfolio resilience • Lead, manage and develop the dealing team to ensure high performance and best practice adherence • Provide coaching, guidance and continuous feedback to team members • Foster a culture of accountability, collaboration and continuous improvement • Prepare and present regular reports on trading performance, risk exposure and compliance • Conduct post-trade analysis and evaluate effectiveness of trading strategies.

Join AiMi and build the future of Capital Markets Infrastructure At AiMi, we are revolutionising the management of critical trading and market data infrastructure through AI-driven automation. By leveraging advanced technologies, we replace manual, static processes with dynamic, data-driven workflows that enable organisations to achieve greater efficiency, agility, and control. AiMi is committed to enabling businesses to operate effectively in an increasingly complex and fast-paced market environment. If you’re tech-driven, curious, and ready to work hands-on with agentic AI and automation to solve complex problems, we want you on the team! Tasks What you’ll do: As an Operations Engineer, you will work at the intersection of platform operations, client and production support. Ensuring the reliable day-to-day running of AiMi’s AI-enabled financial market infrastructure. Key responsibilities include: - Act as first-line (Level 1) support for platform and client production issues - Monitor platform health, investigate alerts, and respond to incidents - Triage and troubleshoot issues by analysing logs, metrics, and system behaviour - Handle client queries related to platform usage, availability, and incidents - Support production releases and post-release monitoring - Help build and improve monitoring, alerting, and operational tooling - Document common issues, runbooks, and support processes Requirements What we’re looking for - Strong Understanding of Amazon Cloudwatch and other AWS tools - Solid exposure to AWS cloud platforms - Understanding of how to troubleshoot production systems using logs and monitoring - Experience in an operations or platform support related role - Interest in AI, automation, or agent-based tools - Experience or strong interest in an operations or platform support related role - Basic scripting skills (e.g. Python, Bash, or similar) - Familiarity with tools like Jira, GitHub, Slack, or similar. - A methodical, problem-solving mindset with strong attention to detail - Clear written communication skills for client and internal support Benefits What you’ll gain - Hands-on experience supporting live, production-grade systems in an early-stage tech startup - Exposure to modern automation, observability, and AI-enabled platforms - Opportunity to grow into a senior operations or platform role - Practical insight into capital markets infrastructure and operational workflows - Collaborative, flexible, remote-first team culture Let’s Go! If you’re excited to be part of a forward-thinking company at the intersection of finance and technology, we’d love to hear from you. Apply now and help shape the future of AiMi Technology!

About the role:  Job title: Payroll Operations & Systems Manager Working hours: 37.5 hours per week About the Role: The Payroll Operations & Systems Manager is the strategic engine behind our payroll delivery. While the Head of Payroll ensures compliance, accuracy, and legislative adherence, you are responsible for the operational machinery that allows the department to function efficiently and at scale. In this pivotal role, you will bridge the gap between technical systems and operational delivery. You will own the resource planning, integration strategy, and workflow optimisation, ensuring that our HRIS connects seamlessly with our payroll software and that our teams are utilised effectively to meet customer requirements. Key Responsibilities: 1. Operational Operations & Resource Planning - Strategic Capacity Management: Take ownership of the department’s resource modeling. You will analyse sales forecasts, onboarding pipelines, and seasonal peaks to ensure the team is appropriately staffed and skilled to meet demand. - Work Allocation Strategy: Collaborate with the Head of Payroll to design data-driven work allocation models. You will move the team away from reactive assignment to proactive capacity planning, ensuring deadlines are met without team burnout. - Efficiency & Utilisation: Implement metrics to track team utilisation and identifying operational bottlenecks. You will constantly analyse the "time-to-process" and drive initiatives that reduce manual intervention. - Process Engineering: Lead the design of standardised operational workflows. You are responsible for identifying friction points in the payroll cycle and implementing lean processes that maximise speed and consistency. 2. Systems Integration & Technical Strategy - Integration Architecture: Define and own the operational strategy for integrating customer HRIS platforms with our payroll systems. You ensure the "pipes" that carry data are robust, secure, and scalable. - Data Integrity & Automation: Establish rigorous automated controls to ensure the synchronisation of data between systems. Your goal is to create a "zero-touch" data transfer environment where the system acts as the source of truth, minimising manual data entry for the payroll team. - Technical Troubleshooting: Act as the escalation point for complex data transfer or system configuration issues, preventing technical blockers from impacting payroll delivery deadlines. - Product Liaison: Act as the bridge between the Payroll Department and internal Product/Engineering teams, ensuring that software updates and new features support operational efficiency. 3. Financial Infrastructure & Control - Payment Systems (BACS): Lead the operational management of payment integration protocols. You will oversee the technical setup and reliability of BACS (or equivalent) transmissions, ensuring the mechanism for payment is fail-safe. - Statutory & Third-Party Connections: Standardise and manage the integration methods for pension providers and HMRC data exchanges. You ensure the file transfer protocols are compliant, secure, and fully automated where possible. - Risk & Security: Proactively identify operational risks related to data security and file handling. You will implement the systems-based controls required to protect sensitive client data during transit. 4. Leadership & Stakeholder Partnership - Partnership with Head of Payroll: Work in lock-step with the Head of Payroll. While they focus on the what (accuracy/legislation), you focus on the how (process/systems), forming a unified leadership front. - Working alongside the Head of Payroll, foster a culture of technical precision and operational excellence.