Future-proofing your business today
Operations & Admin Coordinator
Location
South Africa
Posted
66 days ago
Salary
0
Seniority
Senior
Job Description
Operations & Admin Coordinator
InLogic
• Manage and coordinate internal workflows, tasks, and documentation. • Support operational processes across sales, onboarding, and delivery. • Maintain internal systems, trackers, and reporting dashboards. • Assist with scheduling, meeting coordination, and team logistics. • Improve and streamline processes where possible. • Assist with client onboarding and ongoing account administration. • Coordinate between clients and technical teams. • Track project progress and ensure deadlines are met. • Prepare reports, proposals, and client documentation. • Maintain and update CRM systems (e.g. HubSpot or similar). • Ensure data accuracy across sales pipelines and customer records. • Support sales team with admin, proposals, and follow-ups. • Assist with invoicing, purchase orders, and expense tracking. • Liaise with finance team on admin-related tasks. • Support reporting on revenue, deals, and operational metrics. • Provide ad hoc support to leadership and commercial teams. • Assist in creating presentations, documents, and SOPs. • Help coordinate marketing or outreach initiatives where needed.
Job Requirements
- 3–6+ years in operations, admin, or business support roles.
- Experience in a tech, SaaS, IT services, or startup environment highly preferred.
- Experience supporting remote/international teams.
- Strong organisational and multitasking ability.
- Excellent written and verbal communication.
- High attention to detail.
- Process-driven with a proactive mindset.
- Comfortable working across multiple systems.
- CRM systems (e.g. HubSpot).
- Google Workspace / Microsoft Office (especially Excel).
- Project management tools (Asana, ClickUp, Monday, etc.).
Related Guides
Related Categories
Related Job Pages
More Operations Jobs
• Oversee and manage all dealing operations including trade execution, order management and liquidity provision • Develop and implement trading strategies to optimize performance and profitability • Monitor market conditions and ensure trades are executed within defined risk parameters • Ensure full compliance with internal policies and regulatory requirements • Establish and maintain risk management frameworks, policies and procedures • Monitor trading exposure, positions and market movements to identify risks and opportunities • Implement and manage risk controls such as position limits, stop-loss and hedging strategies • Conduct regular risk assessments and stress testing to ensure portfolio resilience • Lead, manage and develop the dealing team to ensure high performance and best practice adherence • Provide coaching, guidance and continuous feedback to team members • Foster a culture of accountability, collaboration and continuous improvement • Prepare and present regular reports on trading performance, risk exposure and compliance • Conduct post-trade analysis and evaluate effectiveness of trading strategies.
Operations Engineer
AiMi Technologies ABAn award winning platform built specifically for financial markets, streamlining manual tasks with agent driven workflows that accelerate access to trading and data infrastructure.
Join AiMi and build the future of Capital Markets Infrastructure At AiMi, we are revolutionising the management of critical trading and market data infrastructure through AI-driven automation. By leveraging advanced technologies, we replace manual, static processes with dynamic, data-driven workflows that enable organisations to achieve greater efficiency, agility, and control. AiMi is committed to enabling businesses to operate effectively in an increasingly complex and fast-paced market environment. If you’re tech-driven, curious, and ready to work hands-on with agentic AI and automation to solve complex problems, we want you on the team! Tasks What you’ll do: As an Operations Engineer, you will work at the intersection of platform operations, client and production support. Ensuring the reliable day-to-day running of AiMi’s AI-enabled financial market infrastructure. Key responsibilities include: - Act as first-line (Level 1) support for platform and client production issues - Monitor platform health, investigate alerts, and respond to incidents - Triage and troubleshoot issues by analysing logs, metrics, and system behaviour - Handle client queries related to platform usage, availability, and incidents - Support production releases and post-release monitoring - Help build and improve monitoring, alerting, and operational tooling - Document common issues, runbooks, and support processes Requirements What we’re looking for - Strong Understanding of Amazon Cloudwatch and other AWS tools - Solid exposure to AWS cloud platforms - Understanding of how to troubleshoot production systems using logs and monitoring - Experience in an operations or platform support related role - Interest in AI, automation, or agent-based tools - Experience or strong interest in an operations or platform support related role - Basic scripting skills (e.g. Python, Bash, or similar) - Familiarity with tools like Jira, GitHub, Slack, or similar. - A methodical, problem-solving mindset with strong attention to detail - Clear written communication skills for client and internal support Benefits What you’ll gain - Hands-on experience supporting live, production-grade systems in an early-stage tech startup - Exposure to modern automation, observability, and AI-enabled platforms - Opportunity to grow into a senior operations or platform role - Practical insight into capital markets infrastructure and operational workflows - Collaborative, flexible, remote-first team culture Let’s Go! If you’re excited to be part of a forward-thinking company at the intersection of finance and technology, we’d love to hear from you. Apply now and help shape the future of AiMi Technology!
Payroll Operations and Systems Manager (SAMpeople)
Arbor EducationArbor MIS helps schools and MATs work more easily and collaboratively. Join a free webinar: http://bit.ly/Arbor-webinars
About the role: Job title: Payroll Operations & Systems Manager Working hours: 37.5 hours per week About the Role: The Payroll Operations & Systems Manager is the strategic engine behind our payroll delivery. While the Head of Payroll ensures compliance, accuracy, and legislative adherence, you are responsible for the operational machinery that allows the department to function efficiently and at scale. In this pivotal role, you will bridge the gap between technical systems and operational delivery. You will own the resource planning, integration strategy, and workflow optimisation, ensuring that our HRIS connects seamlessly with our payroll software and that our teams are utilised effectively to meet customer requirements. Key Responsibilities: 1. Operational Operations & Resource Planning - Strategic Capacity Management: Take ownership of the department’s resource modeling. You will analyse sales forecasts, onboarding pipelines, and seasonal peaks to ensure the team is appropriately staffed and skilled to meet demand. - Work Allocation Strategy: Collaborate with the Head of Payroll to design data-driven work allocation models. You will move the team away from reactive assignment to proactive capacity planning, ensuring deadlines are met without team burnout. - Efficiency & Utilisation: Implement metrics to track team utilisation and identifying operational bottlenecks. You will constantly analyse the "time-to-process" and drive initiatives that reduce manual intervention. - Process Engineering: Lead the design of standardised operational workflows. You are responsible for identifying friction points in the payroll cycle and implementing lean processes that maximise speed and consistency. 2. Systems Integration & Technical Strategy - Integration Architecture: Define and own the operational strategy for integrating customer HRIS platforms with our payroll systems. You ensure the "pipes" that carry data are robust, secure, and scalable. - Data Integrity & Automation: Establish rigorous automated controls to ensure the synchronisation of data between systems. Your goal is to create a "zero-touch" data transfer environment where the system acts as the source of truth, minimising manual data entry for the payroll team. - Technical Troubleshooting: Act as the escalation point for complex data transfer or system configuration issues, preventing technical blockers from impacting payroll delivery deadlines. - Product Liaison: Act as the bridge between the Payroll Department and internal Product/Engineering teams, ensuring that software updates and new features support operational efficiency. 3. Financial Infrastructure & Control - Payment Systems (BACS): Lead the operational management of payment integration protocols. You will oversee the technical setup and reliability of BACS (or equivalent) transmissions, ensuring the mechanism for payment is fail-safe. - Statutory & Third-Party Connections: Standardise and manage the integration methods for pension providers and HMRC data exchanges. You ensure the file transfer protocols are compliant, secure, and fully automated where possible. - Risk & Security: Proactively identify operational risks related to data security and file handling. You will implement the systems-based controls required to protect sensitive client data during transit. 4. Leadership & Stakeholder Partnership - Partnership with Head of Payroll: Work in lock-step with the Head of Payroll. While they focus on the what (accuracy/legislation), you focus on the how (process/systems), forming a unified leadership front. - Working alongside the Head of Payroll, foster a culture of technical precision and operational excellence.
Role Description We are looking for a Fibre Supervisor with a salary of £45,000 per annum plus benefits. The Fibre Supervisor will provide direct supervision and guidance to a group of Fibre Engineers with the support of a Fibre Coach (where applicable). The FS is responsible for the coaching and development of a team of Fibre Installation Engineers. They will offer technical advice whilst Fibre Engineers are onsite and ensure processes are being followed to protect teams and H&S standards. They will ensure the level of service provided is fully compliant with customer requirements and organisational targets are being met. - Provide technical support on all systems used by the business. - Liaise with Service Centre (SC) to ensure all the day's Fibre jobs are covered and assist in completing jobs if required. - Complete ad hoc or high profile jobs, working with the SC to assign tasks where required to the appropriate engineers. - Complete necessary audits required monthly including stock, van, H&S and quality reporting back any issues found to relevant departments. - Investigate any stock discrepancies escalated by the SC. Any discrepancy must be fed back to Engineer to ensure understanding of the process and advise SC of corrective action. Must close loop and monitor failures. Arrange coaching session for Engineer to ensure compliance and record action taken. If the same issue persists with the same Engineer then follow PIP process. - Coach team to drive improvements. Call or meet with Engineers to discuss performance and improvement, to include efficiency targets, customer satisfaction rates, compliance issues and behavioural issues. - Strong communication skills are absolutely essential; ability to communicate between co-workers and third parties. - Report incidents and issues immediately to your FM. Follow the Incident Reporting procedure. - Participate in training & upskilling of Fibre Engineers throughout the onboarding of new engineers. - Responsible for overseeing minor civils and fibre teams involved in FTTP projects involving blown fibre, splicing, MDU and overhead works. - Ensure that all work is carried out safely and to adequate standards as stated in the contract specification. - Proactively address customer enquiries/complaints, resolve issues and obtain customer feedback. - Highlight any resource, training, compliance and equipment issues to Fibre manager, including Stock, HR, Finance and Fleet. - Weekly calls held with FM to ensure that Engineers have read and accepted any Briefings within time scale set out by the business. - Investigate any complaints and provide detail to the complaints manager. All claims of a sensitive nature to be escalated to FM. - Provide support to business in recovering vehicles, tools and assets, coordinating and complying with the leaver’s process. - Carry out any technical interviews on behalf of HR as required. - Attending operational meetings. - Conducting regular site Health & Safety checks on staff as well as carrying out Site Safety briefings and Toolbox talks. Qualifications - GCSE grade or Scottish equivalent. - Accredited to working on OR PIA with minimum 3 years’ experience. - NRSWA unit 10. - IPAF 1b. - C&G Level 2 3667. - Experience working with ABF equipment. Requirements - Demonstrable experience with a proven track record working in a networking engineering environment, in a senior engineering role. - Advanced knowledge of FTTP and FTTH technologies. - Sound ability to diagnose problems with existing equipment and resolving issues. - Ability to coach employees. - Ability to communicate fluently with customers and should possess good customer service skills. - Minimum three years' experience working within the Telecoms / Utilities industry preferably at a supervisor level. - Experience working on OR PIA. Company Description



