This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Strategic Growth Manager is a remote, hunter‑oriented sales professional responsible for developing new business within assigned Easy Ice branch territories. The Sales Growth Manager executes the full sales cycle remotely, including: - Prospecting - Qualifying - Presenting - Conducting installation surveys over the phone - Closing new business In addition to branch market development, the Strategic Growth Manager receives inbound opportunities from Easy Ice’s 3rd‑party serviced markets and is responsible for customer setup and closing service agreements. This position may also support branch markets when outside sales representatives are not available. Strong communication skills—especially over the phone—are essential. Qualifications - High school diploma or equivalent - Minimum five years of sales experience, preferably in a hunter‑focused or remote selling role Requirements - Strong phone‑based selling and communication skills - Highly organized with strong pipeline management skills - Ability to manage a territory remotely and independently - Strong business acumen and ability to research target markets - Proficiency with CRM tools and Microsoft Office - Self‑motivated, disciplined, and accountable Benefits - Excellent Medical/Dental/Vision/Group Life - 401k Company Match - PTO and Holiday Pay - Fitness Membership Reimbursement - Hands on experience that promotes a growth-oriented culture - Personal growth opportunities which encourages employees to “think outside the box” - Challenging and meaningful work that fosters learning and development - Fun fast-paced company culture and work environment - Collaborative team environment to support and mentor each other

• Support execution of free‑user growth initiatives across Freemium, Viewer, Education, and Community segments. • Contribute to planning and forecasting free‑tier growth targets aligned with broader product adoption and ecosystem objectives. • Help define and measure success metrics for free‑user growth, activation, and engagement across segments. • Support experimentation with new free‑tier programs, distribution tactics, and ecosystem partnerships in collaboration with senior growth leaders. • Assist in evaluating new channels and community‑driven initiatives that expand reach and increase engagement. • Stay current on trends in education, community‑led growth, and product‑led distribution to inform growth strategy. • Support growth of Viewer and read‑only experiences by improving discoverability, onboarding, and activation pathways. • Partner with Education teams to scale student, educator, and academic programs that drive long‑term product familiarity and adoption. • Collaborate with Community teams to increase participation through forums, learning content, events, and advocacy programs. • Help identify key moments where free users transition from awareness to meaningful product engagement. • Analyze free‑user journeys end‑to‑end to identify friction, drop‑offs, and growth opportunities. • Use experimentation and qualitative insights to test and improve activation, engagement, and retention. • Partner with Analytics to ensure accurate tracking, reporting, and interpretation of free‑tier growth metrics. • Monitor and report on key performance indicators such as sign‑ups, activation, engagement, retention, and segment growth. • Prepare clear updates and insights that highlight what’s driving free‑user growth and where opportunities remain. • Share learnings and recommendations to inform future growth initiatives and roadmap prioritization.

• Build and deepen relationships with nonprofit CEOs, COOs, CMOs, and senior fundraising leaders, translating executive trust into defined enterprise product opportunities • Serve as a senior sector ambassador at key nonprofit associations, executive forums, and industry events in partnership with the CEO • Originate high-value enterprise product opportunities and lead or materially advance strategic deals through close with Civis' pre-sales team • Define Civis' value proposition for nonprofit agencies and embed the platform within priority agency workflows to create durable, repeatable distribution channels • Structure and activate revenue-producing agency partnerships and co-selling motions • Identify and validate AI product use cases that drive demand with non-technical executive audiences through live engagement and customer trials • Curate targeted executive AI roundtables and workshops (~1/quarter) focused on priority data and AI challenges • Provide structured commercial feedback on AI packaging, pricing, and adoption barriers surfaced through enterprise conversations

• Provides Automotive expertise and intelligence to identify opportunities in adjacent technologies. • Identification of targets for investment or acquisition. • Develop attractive growth opportunities in new or existing segments through the identification and assessment of current or emerging industry and customer needs. • Develops market specific technology roadmaps that identify gaps in our capability or opportunities to invest. • Collaborates with product management and leads cross-functional teams to prioritize investment and ensure we are positioned for the future. • Fill the innovation pipeline by identifying emerging technologies and anticipated future challenges that require pathfinding investment to intercept future customer needs. • Delivers guidance to product management for market specific targets and strategies when developing sales acceleration plans. • Opens doors for the product management and commercial teams to achieve sales acceleration targets at key accounts. • Provides guidance across product lines and business units to prioritize customer engagements and initial new product rollout at key segment accounts. • Increases company presence and visibility by authoring white papers, working with industry partners, and attending industry seminars and events. • Identifies customer needs of the segment and works with product management to translate the voice of customer into proposals for investment. • Provides expertise in the segment’s industry-specific and customer-specific processes to identify products and services that complement our existing offering. • Evaluates Engineering Project Proposals (EPPs) by providing the product management team with a longer-range perspective in terms of value or alignment with the market segment’s future requirements. • Works with strategic partnership account (SPA) managers and customers to build strong strategic working relationships and ensure customer needs are being met and prioritized appropriately. • Develops expertise in industry manufacturing processes. • Educates the marketing, sales, and product development teams. • Provides competitive intelligence to aid the organization in addressing competitive threats. • Performs market research to estimate market share and growth projections, and to anticipate emerging opportunities. • Owns the Automotive MEKKO chart. • Investigates new developments by other Nordson divisions to identify opportunities to collaborate or integrate into EPS offerings.