Role Description We are hiring a Senior Site Reliability Engineer who will build and support reliable, high-capacity, and well-performing systems in support of our mission to protect and improve the McGraw Hill customer platforms, with an ever-watchful eye on reliability, security, performance, cost, and operational excellence. As a Sr Site Reliability Engineer, you will collaborate in a DevOps model with product development teams; designing, deploying, and managing automation tools that increase predictability as well as time to market while reducing cost. This is a remote position open to applicants authorized to work for any employer within Canada. What you will be doing: - Partner with product teams in a DevOps model to design, deploy, and automate cloud infrastructure (AWS, Terraform) - Optimize system reliability, performance, scalability, and cost efficiency - Implement and maintain infrastructure-as-code and monitoring-as-code for transparency and repeatability - Own application reliability, uptime, security, capacity, and SLA performance - Lead major incident response, on-call support, and triage bridges - Enhance observability and telemetry to monitor customer experience, KPIs, and infrastructure health - Support secure, agile development practices in partnership with CyberSecurity (DevSecOps) - Drive resiliency efforts, including failure testing, capacity forecasting, and scaling plans - Mentor engineers and collaborate cross-functionally across stakeholder groups - Promote knowledge sharing, automation-first practices, and continuous improvement (Kubernetes/EKS experience preferred) Qualifications - Experience developing, debugging, and deploying enterprise applications - Infrastructure automation and container orchestration experience (e.g., Terraform, EKS, ECS) - Strong troubleshooting across web, application, networking, OS, and database technologies - Experience with CI/CD, high-concurrency systems, and cloud-based production infrastructure - Proven problem-solving, communication, and root cause analysis skills - BS in Computer Science or related field (or equivalent experience) Requirements - Cloud Platforms: AWS (EC2, ECS, Lambda, S3, VPC, etc.), Azure (VNETs, NSGs, SQL, Monitor), OCI (plus) - Infrastructure & OS: Windows Server (2016–2022), AD/Azure AD (AAD Connect), DNS, DHCP, OS hardening & patching - Infrastructure as Code & Automation: Terraform, Ansible, Packer, PowerShell - Programming & Containers: Python, Golang, Bash; ECS, EKS, OKE - Security & Monitoring: Rapid7, WAF, CloudWatch, New Relic, Datadog - DevSecOps & Web: Jenkins, CircleCI, Artifactory, SonarQube, GitHub Enterprise; Apache, Tomcat, Angular Benefits - The pay range for this position is between $140,000 - $155,000 CAD annually. - Base pay offered may vary depending on job-related knowledge, skills, experience, and location. - An annual bonus plan may be provided as part of the compensation package. - A full range of medical and/or other benefits, depending on the position offered.

Role Description We are hiring a Lead Site Reliability Engineer to build and support reliable, high-capacity, and high-performing core infrastructure services that enable us to reimagine learning for millions of students and educators worldwide. You will lead cross-functional teams to design, deploy, and manage foundational infrastructure services while driving initiatives to enhance system reliability, performance, and scalability. If you thrive in building developer tools, automating processes, solving cloud-related challenges, and mentoring engineers, this role is for you. This is a remote position open to applicants authorized to work for any employer within Canada. What you will be doing: - Cloud Engineering: - Collaborate with product development teams in a DevOps model to design, deploy, and manage automation tools that enhance predictability and accelerate time to market. - Optimize existing systems to ensure "right-sized" solutions that balance technical and business constraints. - Drive initiatives to improve system reliability and performance. - Ensure repeatability, traceability, and transparency of infrastructure automation using Infrastructure-as-Code (IaC). - Actively monitor AWS costs and use optimization tools to maximize ROI while meeting Service Level Objectives. - Observability Engineering: - Own reliability, uptime, system security, cost, operations, capacity, resiliency, and performance analysis. - Lead initiatives to improve application and platform reliability using data-driven analytics. - Ensure architecture and deployment models meet SLA commitments. - Maintain and enhance telemetry systems to improve visibility into application performance and business metrics. - Develop and monitor standard processes to promote the long-term health and sustainability of operational tasks. Qualifications - Proven experience building and managing large-scale systems and tools in AWS using repeatable and maintainable methods. - Expertise in Kubernetes (EKS or managing clusters) and container orchestration technologies. - Proficiency in infrastructure automation tools like Terraform or CloudFormation. - Strong programming skills in Python, Golang, or Bash, with a focus on production software development. - Experience with CI/CD pipelines, GitOps tools (ArgoCD, FluxCD), and observability platforms (NewRelic, CloudWatch, DataDog). - Versatility in troubleshooting hosting technologies, including web servers, application platforms, operating systems, and network components. - Strong communication, problem-solving, and systems engineering skills. - A proactive mindset and ability to work across team boundaries daily. - A degree in Computer Science or equivalent industry experience. Benefits - The pay range for this position is between $140,000 - 167,000 CAD. - Base pay offered may vary depending on job-related knowledge, skills, experience, and location. - An annual bonus plan may be provided as part of the compensation package. - A full range of medical and/or other benefits, depending on the position offered.

Role Description As an Escalation Engineer, you are the critical bridge between our customers' most complex technical challenges and our innovative engineering solutions. You aren't just resolving support cases; you are ensuring that the world's most sensitive organizations have the visibility they need to disrupt attacks. By mastering everything from Linux internals to cloud networking, you serve as a technical champion who ensures Corelight's "evidence" remains the gold standard for defenders worldwide. - Drive Technical Resolution: Serve as the primary point of contact for complex customer escalations and Proof of Concepts (POCs), ensuring successful outcomes for mission-critical issues. - Deep-Dive Troubleshooting: Conduct advanced root cause analysis (RCA) involving Linux internals, hardware performance, and intricate network topologies. - Manage High-Stakes Cases: Orchestrate and drive multiple high-priority cases simultaneously, maintaining focus and urgency under pressure. - Internal Advocacy: Act as a liaison between the field and HQ, translating customer requirements into structured, actionable feedback for Engineering and Product Management. - Deliver Excellence: Provide regular, transparent status updates to stakeholders and customers, adhering strictly to defined SLAs while offering best-practice guidance for Corelight solutions. - Network Optimization: Identify underlying issues and recommend architectural or configuration changes to customer networks to improve product reliability and performance. Qualifications - 5+ years in a hands-on technical role focusing on post-sales support (troubleshooting, sysadmin, or network security). - Strong proficiency in UNIX/Linux administration, including performance monitoring, kernel-level tracing, and debugging system calls. - Deep understanding of TCP/IP fundamentals, routing/switching, and common protocols (VLANs, NAT, VPNs). - Proven experience troubleshooting cloud networking (AWS, Azure, GCP) and virtualization platforms (ESXi, Hyper-V). - BS/BA or equivalent in a relevant field (CS, EE, MIS). Requirements - A relentless drive to advocate for the customer and see problems through to a successful conclusion. - The ability to articulate complex technical concepts—both verbally and in writing—to audiences ranging from SOC analysts to executive leadership. - A proven ability to work cross-functionally and thrive in a fluid, high-growth environment. - Flexibility to participate in a rotational on-call schedule (including nights/weekends) to support global, high-priority customer needs. Preferred Skills - Familiarity with Zeek scripting, Python, packet capture utilities (Wireshark/tcpdump), and expert-level protocol knowledge (SMB, HTTP, TLS/SSL). - Security certifications (CISSP, GIAC) are a plus. Benefits - Competitive compensation range: $116,000 — $160,000 USD. - Potential for commission-based or discretionary bonus. - Equity and additional benefits will also be awarded. Company Description Fueled by investments from top-tier venture capital organizations such as Crowdstrike, Accel, and Insight, Corelight is the fastest growing network detection and response platform in the industry. Our customers trust us to protect mission-critical assets in leading enterprises, government, and research institutions worldwide. We are leading the way with AI-assisted workflows, machine learning models, cloud security, and SaaS-based solutions to arm defenders with the tools and knowledge they need to disrupt cyber attacks. Our team of passionate innovators are dedicated to solving some of the toughest challenges in cybersecurity, while fostering a collaborative, inclusive, and growth-oriented culture. Corelight is committed to a geographically distributed yet connected employee base with employees working from home and office locations around the world. At Corelight, we take pride in the diversity of our backgrounds and perspectives, and we are committed to fostering an inclusive environment that strengthens our company.

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: Head of Inside Sales In this role, you will support a diverse range of industrial customers throughout the sales process by tailoring ABB products to meet their specific application requirements. You serve as a key customer-facing technical resource for ABB’s Low Voltage Drives business line within the Motion High Power Division in the United States. You will ensure technical excellence while supporting commercial success. Your domain expertise will be instrumental in strengthening customer relationships and driving business growth. The work model for the role is: Remote; New Berlin, WI or Houston, TX area, with optional remote work from anywhere This role is contributing to the Motion High Power Division. Your role and responsibilities: - Identify and understand true customer needs, delivering highly customized low-voltage drive application solutions that meet both technical requirements and commercial goals. - Communicate and present solutions clearly and effectively to diverse audiences. - Collaborate with internal stakeholders (sales, feeder manufacturers, quotation teams, etc.) to maximize impact and influence during the sales phase. - Continuously expand product and application expertise to help position the organization as the regional knowledge hub for ABB low voltage drives and their applications. - Share expertise by training internal teams, external partners, and channel representatives to help them deliver superior customer experiences. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. Qualifications for the role - Bachelor's degree (or above) in electrical engineering - 10+ years of experience in electrical application engineering - Practical knowledge of VFD (Variable Frequency Drive), motors, and industrial fieldbus systems, etc. - Strong foundation in power electronics - Exceptional verbal and written communicator, skilled at simplifying complex technical topics. Flexible in adapting communication style to suit diverse audiences and environments. - Highly self-motivated with a proven ability to identify and solve complex problems. - Travel - requirement - 10 - 30% - Candidates must already have a work authorization that would permit them to work for ABB in the US. What’s in it for you? We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $98,700 and $157,920 annually and is eligible for a short-term incentive plan/annual bonus. ABB Benefit Summary for eligible US employees Go to myBenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability - Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. - Choice between two dental plan options: Core and Core Plus - Vision benefit - Company paid life insurance (2X base pay) - Company paid AD&D (1X base pay) - Voluntary life and AD&D – 100% employee paid up to maximums - Short Term Disability – up to 26 weeks – Company paid - Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. - Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance - Parental Leave – up to 6 weeks - Employee Assistance Program - Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption - Employee discount program Retirement - 401k Savings Plan with Company Contributions - Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy. More about us We are a global leader in high-power, high-performance motors, drives, generators, power conversion and packaged solutions. With decades of domain expertise, we deliver a world-class portfolio designed to power our customers’ most demanding, mission-critical applications with unmatched reliability and efficiency. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.