• Supporting our HRIS migration • Provide core HR Systems support • Driving our HR Data Management and Reporting Quality projects • Upholding and strengthening our compliance and risk management approaches

• Understands business problems and defines the scope (technical, functional and business) of requests, validated by the PO/PM; • Assesses and measures the impact of new features on existing functionality; • Evaluates and discusses integrations technically with analysts and software engineers from other teams (cross-team dependencies); • Supports organization of the technical backlog by establishing dependencies and priorities; • Performs estimates and technical refinement of requirements together with the development team; • Understands business requirements and translates them into user stories that engineering can use to build code components and/or system architecture; • Identifies, evaluates and addresses impacts on business processes and systems related to other requests and areas; • Engages with software engineers and QAs, understands programming logic and helps design engineering solutions, where the end client may be a developer from another team; • Supports system acceptance (homologation); • Acts as an interface between internal systems and third-party solutions; • Integrates with Change Management for Systems (creation of RDMs, alignment with processing and IT operations areas, supports and monitors deployment of new solutions and features) through internal team planning; • Prepares manuals on configuration and parameterization of internal and external systems; • Works on incident resolution and monitors system processes;

• Drive the innovative use of Salesforce.com as an enterprise business platform for a rapidly growing and evolving company. • Drive low-level architecture and contribute to high-level architecture. Champion modular design, reuse, separation of concerns, high cohesion, and loose coupling. • Develop custom solutions within Salesforce (Apex/Lightning Framework) and other object-oriented (Java) enterprise applications. • Perform technical analysis, design, development, and implementation of applications with necessary customizations. • Take impactful features from idea to implementation, champion best practices and policies, and guide and influence the team in leveraging such practices. • Drive user story analysis, elaboration, and design. Strive to ensure code quality is high with supporting unit tests and on-time delivery. Self-manage to produce pre-sprint technical designs and grooming activities. • Ensure effective collaboration throughout all phases of development, testing, and deployment. • Maintain technical documentation to assist the operations team. • Bring your unique experience and expertise to a diverse and passionate team — having fun is a must! • Manage engineering deliverables by working closely with engineering teams. • Serve as an SME for CRM and provide thought leadership to bring best practices to the team.

Overview When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise. InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram. About This Opportunity We are seeking a highly skilled and experienced Microsoft Entra ID and Active Directory Systems Engineer II to join our AD/DNS team. As a Systems Engineer II, you will be responsible for the design, implementation, administration, and support of the Microsoft Active Directory and DNS systems, both on-prem and cloud-based, with a strong emphasis on Entra ID and cloud technologies. Experience in the financial industry and with compliance regulations such as PCI, HIPAA, and HiTrust will be highly valued. A a key member on our Global WorkPlace Technologies team, this position is responsible for the design, implementation, administration, and support of the Microsoft Entra, Active Directory, and DNS systems. The ideal candidate is expected to be a thought leader on strategic decisions as well as operational support. This individual contributor position will be an integral part of a dynamic, cross-functional Global WorkPlace Technologies team responsible for the engineering, operations, and support of our enterprise platforms. Core Competencies: - Innovative and strategic thinking - Customer focus - Relationship building - Leadership qualities Responsibilities Essential Functions: - Maintain a customer service-based mindset. - Possess strong interpersonal and communication skills. - Pay strong attention to details. - Be self-motivated and able to meet objectives with little or no direct supervision. - Be a team player and demonstrate team leadership. - Consistently provide innovative ideas to solve complex problems. - Perform systems and applications troubleshooting. - Collaborate and manage relationships with teams and vendors. - Efficiently transition solutions from engineering to operations and support. - Participate in rotational 24x7 on-call 3rd/4th level support. - Participate in design/architecture reviews of systems and future systems planning. Key Responsibilities: - Design, build, implement, and support Microsoft best practices for both on-premises and cloud-based directory services, DNS, DHCP, Group Policy and PKI with an emphasis on Entra ID (Azure AD) and cloud technologies. - Serve as a thought leader in directory services and DNS in cloud environments, primarily Azure. - Monitor the reliability and security of multiple domains to ensure 99.9% uptime and zero security incidents related to identities and systems access. - Maintain replication, trusts, and server resources to ensure optimal Active Directory/DNS environments. - Identify and address potential issues proactively by eliminating "tech debt" and non-standard best practices through innovative solutions. - Identify and implement automation to simplify management and increase efficiency. - Gain a deep understanding of the core business to provide innovative solutions to address its challenges. - Implement Group Policy based on Microsoft best practices and utilize AGPM to version control Group Policy changes. - Create and maintain system documentation for domain technologies, including installation, configuration, and troubleshooting steps. - Mentor junior Active Directory Engineers to foster strong working relationships and knowledge sharing. Qualifications - Bachelor's degree in Engineering, Technology, Computer Science, or equivalent, along with relevant Microsoft Entra and Active Directory experience. - 1-3 years of experience implementing complex technology solutions, gathering requirements, and working with application teams. - 3-5 years of expert knowledge in Active Directory/DNS/DHCP/Microsoft Entra ID - 3+ years of experience in IT. - In-depth knowledge of PowerShell. Preferred: - Experience with Microsoft Entra ID. - Familiarity with Quest Active Roles Server. - Experience with Azure Analytics and monitoring. - Familiarity with Quest Change Auditor. - Familiarity with Quest Enterprise Reporter. - Experience with ServiceNow. - Experience with AD Forest migrations. Note: This job description is meant to provide a general overview of the responsibilities and qualifications for the Azure AD and Active Directory Systems Engineer II position. The specific requirements and duties may vary InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law. *This position is eligible for the Employee Referral Bonus Program Tier III #LI-SO1 # LI-Remote