Wave Mobile Money

• Lead security operations across 9+ markets including Mali, Burkina Faso, Niger, and the Democratic Republic of Congo. • Manage and train security leaders and consultants in each country while responding to crisis scenarios. • Translate Wave's risk appetite into practical security frameworks that protect employees and enable rapid business growth. • Design security systems and processes across Wave while remaining hands-on during critical incidents. • Serve as Wave's primary crisis response leader for security incidents across all markets, providing 24/7 on-call support during emergencies. • Establish and maintain crisis response protocols, evacuation procedures, and emergency communication systems across operating countries. • Build and maintain business continuity plans.

Role Description Wave is now the largest financial institution in Senegal, with over 7 million users. We are looking for an experienced Data Analyst to join our People Tech team. As our HR and Payroll Specialist, you will be responsible for managing payroll, HR operations, and benefits within the US Hub, ensuring accuracy, compliance, and efficiency across multiple countries. A strong and practical understanding of U.S. and Canadian HR and payroll legislation is essential to succeed in this role, as you will be expected to apply this knowledge to ensure legal compliance and best practices. This position combines expertise in payroll management with a strategic HR focus, supporting the full employee lifecycle—including onboarding, benefits administration, and policy implementation. In this role, you’ll: - Process multi-state payroll, ensuring compliance with federal, state, and local tax regulations. - Ensure accurate and timely payrolls for assigned countries in compliance with local tax and labor regulations, including variable pay, stock, supplemental pay runs, and tax deposits. - Manage relationships with external payroll providers across assigned regions. - Maintain payroll records, process adjustments, and address payroll-related queries promptly. - Identify and implement improvements in payroll systems and workflows to enhance efficiency and accuracy. - Support internal and external payroll audits. U.S./Canada specifics: - Apply knowledge of IRS guidelines and forms: (W-2, W-4). - Apply knowledge of immigration guidelines, as needed. - Fringe benefits taxation and reporting, FLSA (Fair Labor Standards Act) and overtime classification rules. - Support ACA compliance, in collaboration with benefits brokers. - Ensure compliance with CRA (Canada Revenue Agency) and provincial payroll tax rules. - Administer contributions and filings: EI, CPP, QPP, T4, T4A, R1, ROE. HR & Benefits Operations: - Oversee HR administrative tasks such as employee onboarding, health insurance setup, open enrollment, and compliance with local labor laws. - Serve as the point of contact for HR and benefits-related queries from employees, offering guidance on salary, benefits, and employment policies. - Oversee public and private healthcare coverage, including renewals and employee communication. - Support the design and implementation of HR policies and procedures that align with company objectives and local laws. - Assist in handling sensitive HR cases, including employee relations, contract management, and terminations. - Collaborate with global HR and finance teams to align payroll and HR practices across regions. - Maintain relationships with misc. vendors, brokers, CSMs, accounting firms, etc. U.S./Canada specifics: - Administer health and retirement benefits: open enrollment, renewals, 401(k), ERISA, HSA, COBRA. - Manage leave programs: PTO, sick leave, and state-specific paid leave laws. - Handle disability claims (short and long-term) and workers' compensation. - Ensure compliance with employment regulations, including I-9 verification, E-Verify, and background checks. - Support statutory leave programs: maternity, parental (EI-funded), sick leave, bereavement leave. - Manage provincial workers’ compensation programs (e.g., WSIB in Ontario). - Ensure compliance with employment standards acts (e.g., Ontario ESA, BC ESA). - Handle background checks, just cause termination, and constructive dismissal processes. Qualifications - 7+ years of experience in global payroll management, with a strong focus on the US and Canada. - Bachelor's degree in Accounting, Finance, HR, or related field. - Payroll/HR Certification: US: CPP (Certified Payroll Professional). Canada: CPP (Payroll Compliance Practitioner) or CPM (Certified Payroll Manager) and any other HR certification (PHR, CPHR…). - Deep understanding of tax regulations, and employment laws in the US and Canada. - Proven ability to navigate complex payroll and HR challenges, offering innovative solutions while maintaining compliance. - Demonstrated organizational skills and a strong sense of ownership. - Strong Google Sheets knowledge, analytical skills and flux analysis. - Experience with major payroll and HR software such as Workday, Gusto, ADP Workforce Now… Requirements - Equity compensation and expat payroll knowledge. - Global mobility practices and employee relocation knowledge. - Experience with benefits management outside the US. - Exposure to payroll processing in other European/African countries. - Experience using BambooHR, Insperity, Dayforce or Payslip. Benefits - Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country). - 6 months of fully paid parental leave and subsidized fertility assistance. - Flexible vacation, with most folks taking between 21-30 days exclusive of statutory holidays. - $10,000 annual charitable donation matching. Company Description Our team has a rapidly growing in-country presence in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon, plus remote team members spread across the world. We are deeply passionate about our mission of bringing radically affordable financial services to the people who need them most. We foster autonomy for our employees, allowing them to own their projects at every stage, from understanding the problem to monitoring their solution in production. We raised the largest Series A in Africa in 2021, with world-class investors including Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.

• Work to maximize the growth and profitability of Wave’s consumer and merchant Financial Service products across our markets • Deeply understand customer usage and behavior towards the product suite, to generate insights which can be actioned into growth opportunities, across the customer lifecycle from acquisition to retention. • Turn insight into action by experimenting and testing and rapidly scaling successful pilots, in partnership with product, marketing and growth team • Create frameworks to track and monitor key performance indicators and identify trends that impact on business performance • For the lending portfolio, ensure we optimize our approach both underwriting (who to lend to) and line assignment (how much to lend) • Rigorously deep dive into performance of each lending product, against a full KPI scorecard - driving root analysis of what is working well, and what needs to be optimized • Identify relevant data sources to support risk modeling, in markets where traditional sources such as credit risk bureaus are often limited • Develop collections and recovery strategies • Monitor and track market and macroeconomic trends

• Define and lead Wave’s brand design strategy, ensuring it supports business objectives across all markets • Conceive and implement scalable brand systems, guidelines, approval processes and quality standards to ensure consistency and local adaptability • Build, structure, and lead a global team of brand designers and creative leads • Establish clear creative processes, intake systems, prioritisation frameworks, and review cadences to improve efficiency and quality • Partner closely with Marketing, Growth, Product and leadership to align creative output with strategic priorities • Lead and facilitate high-level creative direction sessions and provide clear, actionable feedback that elevates the team’s work • Collaborate and optimize relationship with external agencies, production partners, and vendors • Set performance standards, mentor team members, and build career development paths

• Supporting our HRIS migration • Provide core HR Systems support • Driving our HR Data Management and Reporting Quality projects • Upholding and strengthening our compliance and risk management approaches

Our mission We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... How you'll help us achieve it Wave is seeking an HR Systems Analyst to help us implement our new HRIS and scale our people technology infrastructure. We’re looking for someone who is excited about solving complex technical challenges in a high-growth fintech environment. The HR Systems Analyst will report to the HR Systems lead within the HR Technology team. In this role, you'll act as a bridge between our People team's needs and our technical capabilities, configuring systems to handle the complexity of multi-country operations, different regulatory environments, and varying local requirements. In this role, you'll be responsible for: Supporting our HRIS migration - We are migrating to a new HRIS platform in 2026 and this role will play a critical part in the new system configuration (ensuring we receive or have full context on the new system configuration from the vendor) and data migration (extracting, transforming, loading, data quality checks, testing). - This will require you to build an in-depth knowledge of our existing processes and data sources, and ensure as much continuity as possible while advising on minimizing interruptions to ongoing operations, and providing a seamless user transition. - Configure and customize pre-mapped processes and workflows within the new HRIS to ensure compliance across policies. Providing core HR Systems support - Implementing new systems and workflows, or adapt existing ones, according to our ongoing prioritization and roadmap, such as: - Helping us roll out and scale an internal service desk - Track adherence to and identify deviation from established processes and policies - Analyzing HR Systems workflows and setups to recommend improvements, specifically in reducing manual or duplicated efforts and increasing automation across systems. - Supporting anticipated system migrations and integrations in our Talent Management, Workforce Management, and Payroll systems, amongst others. - Overseeing system upgrades, patches, and testing to ensure seamless functionality when any of our HR Systems issue updates or patches. - Training HR team members and end-users on HRIS functionalities and updates. - Acting as a primary point of contact for troubleshooting system issues and providing technical support. Driving our HR Data Management and Reporting Quality projects - Ensuring our HRIS data quality project is running smoothly by managing stakeholder relationships across all of our HR, Talent and Payroll teams. - Replicating data quality projects across all HR Systems to ensure the same data quality standards from our HRIS are used consistently. Conducting audits to identify and resolve data discrepancies. - Expanding data quality projects into strategic dashboards or reporting that can support HR and Business decision-making, in particular linking performance and learning data. - Managing data privacy and compliance with GDPR, CCPA, or other applicable regulations. Upholding and strengthening our compliance and risk management approaches - Monitor and enforce compliance with local, state, and international HR data regulations. - Maintain documentation for system configurations, processes, and troubleshooting guides. Key details - You can work remotely from anywhere (between UTC -1 and +3) with reliable Internet access as long as you have work authorization. - Every year, you’ll travel to Africa for a one-week immersion trip. (Wave covers all costs.) - Our salaries are competitive and are calculated using a transparent formula. For this role, depending on your level and location, we offer a salary of $66,400-$75,800, plus a generous equity package. - Major benefits: - Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country) - 6 months fully paid parental leave and subsidized fertility assistance - Unlimited vacation with a 20-day minimum requirement - $10,000 annual charitable donation matching Requirements - Fluent in English. - Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field. - 3+ years of experience administering HRIS platforms in an organization with +5,000 employees. - Experience managing HR systems across a variety of modules, including Talent Management, HCM, Compensation and L&D. - Experience and understanding of HR processes, including payroll, benefits, performance management, talent operations and acquisition, learning & development. - Experience with end-to-end HRIS implementations, upgrades, and integrations. - Proficiency in HRIS configuration, workflows, and reporting tools. - Advanced knowledge of data management, analytics, and reporting. - Experience with Business Intelligence systems like PowerBI or Looker. - Understanding of system integrations using APIs, middleware, or other tools, demonstrated experience of collaborating with Integrations teams. - Effective written and verbal communication to collaborate with stakeholders and explain technical information to non-technical audiences - Advanced Excel/Google Sheets skills You might be a good fit if you - Speak French - Are excessively detail-oriented and seek to achieve excellence in everything you do. - Are a self-starter and proactive about achieving ambitious targets. - Enjoy mastering new tools, solving complex technical puzzles, and retiring manual processes by building sleek automated workflows. Our team - We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world. - We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most. - We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production. - We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa. - We are on Y Combinator's top companies by revenue. How to apply Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role. We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals. Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Leading dimensional design to structure Wave’s analytics data in ways that are helpful for human and AI end users. • Managing our extensive snowflake estate with a strong analytical mindset. • Building tools to improve the analytics development experience. • Responsible for the design, build and health of all of our ETL pipelines.

• Own a product or feature holistically, including any internal tooling needed to support it. • Relentlessly gather feedback (by talking to users and looking at data) to deeply understand the problem space and our users' needs. • Work from first principles to understand the user's biggest problems and then figure out how the product should work to solve those problems. • Prioritize the biggest problems blocking the product's growth and impact. • Directly manage a small product team to get the improvements into users' hands in rapid iteration cycles, gather more feedback and reach more people.

• Bridge research and production, building AI models and agent systems that ship into real products. • Architect, evaluate, and optimize autonomous voice and digital agents powering 10M+ customer interactions per month across West Africa. • Build for the hardest edge cases: poor connectivity, low literacy, and languages with little training data. • Experiment with, evaluate, and integrate the latest voice and text models. • Own problems end-to-end, from problem discovery to running in production, working alongside product and engineering leaders who prioritize shipping real customer impact.

Our mission We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... How you'll help us achieve it Wave is now the largest financial institution in Senegal and Côte d'Ivoire, with millions of users, growing rapidly year-on-year. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives. We’re looking for an experienced security engineer who’s independent, excited about getting things done, and ready to hit the ground running. You'll primarily be responsible for our application security, working with our product teams to work on new systems to enhance our security posture. Our customers trust us with their money, and you’ll be at the forefront of making sure we retain that trust! This broadly scoped role will allow you to get your hands on many different types of security projects, from direct application security to helping our infrastructure team think about security for our databases. As we integrate AI-powered agents into our engineering and operations workflows, you'll help define and enforce the guardrails around how we use them safely. This includes securing agentic tooling against prompt injection, excessive permissions, and data exfiltration — and building the policies and technical controls to govern AI usage across the company. Some experience with common industry certifications like ISO-27001 and PCI-DSS would be beneficial, although you won’t be expected to run or oversee audits. Our to-do list changes constantly, but here are some recent projects and activities: - Design our agentic SIEM/SecOps pipelines to evaluate and tune AI-driven triage, alerting, and response automation - Secure our MCP integrations against prompt injection, tool misuse, and credential exposure, tune and maintain code security review agents tailored to Wave's codebase, threat model, and regulatory environment - Develop internal AI governance standards covering acceptable use, data handling, and audit requirements for LLM-powered tools - Centralise application-level login and permissions enforcement - Help us increase our posture around secret management - Security review of our public-facing APIs Our stack (prior experience is a strong plus, but not required): - backend: Python 3 (+ mypy) - API layer: GraphQL - android frontend: Kotlin/Jetpack - iOS frontend: Swift/SwiftUI - web frontend: TypeScript/React - database: Postgres/CockroachDB - infrastructure: GCP/Terraform - orchestration: Kubernetes Key Details - This is a fully remote role. Candidates must be based in one of our talent hub countries (U.S, UK, Spain, Kenya and Ghana) or in one of our operating markets in Africa including Senegal, Côte d'Ivoire, or Burkina Faso. - Wave provides a yearly $1,200 stipend to support coworking meetups with teammates. - Remote team members are expected to travel to our operational markets (e.g. Senegal or Côte d'Ivoire) at least once a year. Exceptions apply, but we’ve found this key to understanding our users and product. - Our salaries are competitive and are calculated using a transparent formula. For this role, depending on your level and location, we offer a salary of up to $227,900 USD, plus a generous equity package. - Major benefits: - Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country). - 6 months of fully paid parental leave and subsidized fertility assistance. - Flexible vacation, with most folks taking between 21-30 days exclusive of statutory holidays. - $10,000 annual charitable donation matching. Requirements - Minimum of 5 years of professional experience with a minimum of 2 years of it spent in a security-related role. - Strong Experience with Python. - Fluent English. You might be a good fit if you - Are excited about finding the right balance between security and velocity. - Have opinions on how to secure agentic AI systems and want to put them into practice. - Are interested in building governance frameworks for AI usage in a regulated financial services environment. - Have experimented with LLM-based security tooling and understand both the promise and the failure modes. - Push through hard problems without giving up. - Have experience remediating non-conformities. - Enjoy helping other engineers understand and implement secure patterns. - Are not afraid to take on complicated systems. - Are excited to work on lots of different security-related work, from audits to code refactors. - Work to make things easier for the next engineer who will touch your code. - Always try to improve as a programmer and colleague. - Are interested in security-focused source code review and penetration testing. - Have an interest in growing and mentoring a team. About engineering at Wave We care about the big picture. We don’t hire engineers to just ship tickets. We hire them to solve problems. That means caring deeply about outcomes, understanding context, and jumping in wherever something’s broken, even if it’s technically “not your area.” When we see problems, inefficiencies, or opportunities to make something better, we act. We dig into operational issues, clarify fuzzy product specs, or step into unfamiliar code to help unblock teammates. We move as fast as possible. Speed matters. It lets us try things quickly, get feedback early, and course-correct while it’s cheap. So we write small PRs. We aim for MVPs. We leave TODOs and file follow-ups. We don’t over-perfect v1. That said, we’re building a financial product. Some things—like money movement, correctness, or security—deserve more caution. We like boring technology. We favor tools that are reliable, well-understood, and easy to debug. This keeps us focused on solving meaningful problems instead of wrestling with unpredictable infrastructure. If a new technology helps us move faster, build safer, or solve a real need, we’ll consider it. But we don’t adopt tools just because they’re new—we adopt them because they’re right. Simplicity is a strategy. It lets us focus our energy where it matters most: serving our users. #LI-DH1 #LI-REMOTE Our team - We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world. - We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most. - We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production. - We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa. - We are on Y Combinator's top companies by revenue. How to apply Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role. We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals. Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.