Role Description We’re looking for a Solutions Consultant who will serve as our sales team's technical counterpart. This candidate will help with sales meetings, scope client requirements, and run product demonstrations. The Solutions Consulting team also provides product knowledge support to the Sales Team as part of presales discussions for new and existing customers. This role requires you to work during US business hours, Monday through Friday. What would you do if hired? - Work independently and as part of a larger team, utilizing your industry experience and creativity in crafting cloud integration solutions for multiple eCommerce systems, including but not limited to most ERPs, Shopify, Magento, BigCommerce, eBay, QuickBooks, Zoho, Zuora, and Amazon ecosystems. - Contribute and develop sales enablement collateral and presentations for our products and solutions, providing critical support to our Sales Representatives. - Be the voice of the customer internally, helping shape our products. - Offer feedback to our Product Engineering team on current trends and product enhancement planning. - Determine the optimal way to position our products and services in the market. Qualifications - Strong relationship-building skills with the ability to establish trust and credibility at all levels of a customer organization. - Excellent written and verbal communication skills, including the ability to explain complex concepts clearly and concisely. - Problem-solving skills with the ability to anticipate challenges and proactively develop solutions. - Adaptability and resilience in a dynamic, evolving business environment. Requirements - Prior experience or involvement in sales or other customer-facing roles. - Bachelor’s Degree in Business, Engineering, Information Systems, or other related disciplines. - At least three years of combined industry experience in at least one of the following areas: enterprise software implementation, technical consulting, sales engineering/solution consulting. - Prior experience with an ERP. Oracle NetSuite, SAP (Business One, By Design, or S4 HANA), and Microsoft (Dynamics or F&O) are preferred. - Prior experience administering a multichannel online eCommerce environment, including but not limited to 3PL, Order to Cash, Procure to Pay, Amazon, Shopify, Magento. - Experience with complex workflow automation, integrations between cloud applications, or between cloud and on-premise applications. - Understanding of integration technologies such as SOAP, REST, EDI, Databases, Data Warehousing, API Publication, and Web Services. - Prior experience with Integration or iPaaS Solution (Boomi, Workato, MuleSoft, etc.). - Multi-language speaker preference beyond English for (Spanish, Portuguese, German, or French). Benefits - Remote-first culture, built on trust, collaboration, and transparency. - A high-growth, inclusive work environment where innovation thrives and ideas are implemented. - Lightspeed learning opportunities to keep you at the leading edge of your field. - Exceptional coworkers who challenge and inspire you daily. - Competitive compensation and benefits, including: - Ten days of vacation (starting year one). - Parental leave and a generous benefits package. - Monthly tech stipend. - Recognition and career development opportunities.

Role Description You will act as a primary technical partner supporting organizations across North America, solving complex data and workflow challenges while helping scale OPAS during a critical growth phase. This role blends client problem-solving, data work, and technical implementation, using modern tools, including AI-assisted workflows, to move faster and solve problems more effectively. What You Will Do - Client-Facing Problem Solving - Partner on client interactions to understand technical needs and troubleshoot issues - Translate client conversations into actionable technical solutions - Support client calls and follow-up work with clear communication - Data, Reporting & Technical Work - Build and customize reports using PHPSpreadsheet and PHPWord - Write and modify SQL/MySQL queries - Assist clients with Excel reporting, pivot tables, and database connections - Configure OPAS workflows, forms, and system behavior - Build small scripts or integrations to streamline client workflows - Use AI-assisted tools to explore solutions, debug issues, and accelerate development - Migration & System Transition - Support orchestras transitioning from OPAS Classic to OPAS Next - Validate, transform, and troubleshoot data during migration and onboarding - Identify and resolve workflow differences between systems Qualifications - Strong empathy for the client experience - Ability to take ownership of problems and follow them through to resolution without step-by-step instruction - Interest in becoming a deep expert in the OPAS application and how orchestras use it day-to-day - Advanced Excel skills including pivot tables - Working knowledge of SQL and relational databases (MySQL experience helpful; familiarity with legacy systems such as Visual FoxPro a bonus) - Comfortable reading existing code and making small adjustments, using documentation and AI-assisted tools where helpful - Curiosity about how systems work and willingness to dig into messy problems - Comfort working across time zones with a diverse team - Strong written and verbal communication skills in English, with the ability to explain technical concepts to non-technical users Nice to Haves - Comfort using AI tools to accelerate debugging, scripting, and problem solving - Experience with PHP or similar scripting languages - Experience with data migration or bulk imports - Experience building API integrations between systems - Familiarity with Git or other version control systems - Familiarity with legacy or on-premises software environments - Background working in orchestras, performing arts organizations, or nonprofits - Prior OPAS user (also known as membership in the Tom Gaitens fan club) Why This Role Is Unique - A chance to support the organizations behind thousands of live performances each year - Real ownership of the technical backbone of OPAS US - A small team where you will quickly become the go-to technical expert for a large and growing client base - Direct exposure to real client problems, with the ability to influence product direction, integrations, and technical solutions - High autonomy and ownership from day one, with meaningful impact on both client success and company growth - A front-row seat to a major platform transformation, as OPAS transitions from a 36-year-old on-premise system to a modern cloud-based product, with visibility into roadmap, integrations, and future direction - This role is best suited for someone who enjoys figuring things out, working across imperfect systems, and building practical solutions in real-world environments. - Flexible hours, with most client interactions and meetings occurring during standard business hours (9am-5pm Eastern Time) - As OPAS continues to grow in North America, this role has the opportunity to grow with it. Benefits - Salary: $80,000 to $90,000 depending on experience - Fully remote work environment - Flexible schedule - Health benefits via HRA - 10% retirement contributions via SEP-IRA Work Environment & Physical Requirements - Fully remote role requiring a reliable high-speed internet connection - OPAS US provides a company-issued computer and necessary hardware - Professional home office setup suitable for client-facing work (video calls, screen sharing) Schedule - Flexible schedule (generally Monday to Friday, 9am-5pm Eastern) - Occasional after-hours work for client emergencies (approximately quarterly) - Occasional travel for conferences or client visits (approximately 2-3x/year) Work Authorization - Candidates must be authorized to work in the United States without current or future visa sponsorship.

Role Description We’re looking for a SOLUTION ARCHITECT who delights in the most meticulous and exciting puzzles. Do you enjoy diving into issues and crafting complex solutions? If you have a passion for data, multi-dimensional modeling, and data integration then this is a fantastic opportunity for a high-achiever able to interpret complex business challenges and design solutions for Anaplan customers. Your Impact: - Translate existing solutions, spreadsheets, and business problems into sophisticated Anaplan multi-dimensional models - Modify existing models as part of a connected solution, optimization, or to incorporate new functionality - Serve as the architectural SME for large-scale connected planning solutions - Exemplify The Anaplan Way - Provide important feedback and progress updates in a timely manner to the Business Partner and team - Develop model documentation - Participate in data integration and migration solutions - Participate and/or lead UAT testing and deployment Qualifications - A 4-year degree in Finance, Accounting, or MIS - 4+ years’ experience implementing Enterprise Performance Management solutions for use cases: FP&A, WFP, or Sales Performance solutions. - Advanced Microsoft Excel / financial modeling skills - Demonstrated knowledge of a formal system implementation methodology – requirements gathering, design, build/test, and deploy (Agile methodology preferable) - Superb written and oral communication skills - Consistent track record to lead and implement responsibilities simultaneously - Penchant for service excellence and a collaborative style - Subject matter expertise in planning and modeling in Finance, Work Force Planning or Sales is strongly preferred - Strong understanding of data integration (inbound and outbound) - Passion for business analytics, modeling, and planning - Excellent problem-solving and analytical skills - Results-oriented, motivated, self-starter - Coaching mentality - Collegial, open, and grounded in integrity - Desire to work with a truly dynamic and exciting team, with a “roll-up your sleeves” approach - Strong desire to excel and be committed to gaining exposure to multiple industries while further developing your career Benefits - Opportunity for rapid career growth - Inclusive culture that fosters diversity, equity, inclusion, and belonging - Support for individuals with disabilities to ensure equitable benefits and privileges of employment

Role Description We’re looking for a SOLUTION ARCHITECT who delights in the most meticulous and exciting puzzles. Do you enjoy diving into issues and crafting complex solutions? If you have a passion for data, multi-dimensional modeling, and data integration then this is a fantastic opportunity for a high-achiever able to interpret complex business challenges and design solutions for Anaplan customers. Your Impact: - Translate existing solutions, spreadsheets, and business problems into sophisticated Anaplan multi-dimensional models - Modify existing models as part of a connected solution, optimization, or to incorporate new functionality - Serve as the architectural SME for large-scale connected planning solutions - Exemplify The Anaplan Way - Provide important feedback and progress updates in a timely manner to the Business Partner and team - Develop model documentation - Participate in data integration and migration solutions - Participate and/or lead UAT testing and deployment Qualifications - A 4-year degree in Finance, Accounting, or MIS - 4+ years’ experience implementing Enterprise Performance Management solutions for use cases: FP&A, WFP, or Sales Performance solutions. - Advanced Microsoft Excel / financial modeling skills - Demonstrated knowledge of a formal system implementation methodology – requirements gathering, design, build/test, and deploy (Agile methodology preferable) - Superb written and oral communication skills - Consistent track record to lead and implement responsibilities simultaneously - Penchant for service excellence and a collaborative style - Subject matter expertise in planning and modeling in Finance, Work Force Planning or Sales is strongly preferred - Strong understanding of data integration (inbound and outbound) - Passion for business analytics, modeling, and planning - Excellent problem-solving and analytical skills - Results-oriented, motivated, self-starter - Coaching mentality - Collegial, open, and grounded in integrity - Desire to work with a truly dynamic and exciting team, with a “roll-up your sleeves” approach - Strong desire to excel and be committed to gaining exposure to multiple industries while further developing your career Requirements - #LI-REMOTE - Base Salary Range: $147,000 — $198,000 USD Benefits - Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) - We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. - DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. - Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper. - We believe in a hiring and working environment where all people are respected and valued.