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Amplify your customer service experience with an AI agent management platform.
Services Partnerships Manager
Location
United States
Posted
67 days ago
Salary
$115K - $130K / year
Seniority
Senior
Job Description
Services Partnerships Manager
Parloa
• Own and grow relationships with a focused portfolio of CX Integrators and Regional Systems Integrators, driving partner performance and accountability • Develop and execute joint business plans, including go-to-market strategy, pipeline targets, enablement, and delivery readiness • Drive pipeline creation through account mapping, joint prospecting, and opportunity planning with partners and internal Sales teams • Lead partner-sourced and partner-influenced deals end-to-end, proactively identifying and resolving risks, gaps, and blockers • Orchestrate deal execution across Sales, Solution Engineering, and Professional Services to maintain momentum and alignment throughout the sales cycle • Maintain strong pipeline discipline and visibility across partner-driven opportunities, ensuring accuracy and rigor • Enable partners to build and scale offerings around Parloa, including how they position, sell, and deliver the platform • Act as a central point of accountability across partners and internal teams, driving clear communication, alignment, and execution • Navigate complex stakeholder environments to resolve misalignment and keep deals and partnerships progressing • Provide structured feedback on partner performance, market dynamics, and GTM execution to inform partnerships strategy.
Job Requirements
- 5+ years of experience in partnerships, alliances, or enterprise sales within SaaS, CCaaS, or cloud ecosystems
- Experience working with CX Integrators, consulting firms, or systems integrators in a co-sell motion
- Proven ability to influence and drive complex enterprise sales cycles in partnership with Sales teams
- Strong operator mindset with a focus on execution, pipeline generation, and deal progression
- Experience contributing to go-to-market strategies, partner offerings, or services practices
- Familiarity with Microsoft and or SAP ecosystems is a strong plus
- Strong communication and stakeholder management skills with the ability to navigate complex environments.
Benefits
- Compensation structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable component, in addition to an equity package.
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