We’re hiring an Engineering Coordinator to support our fast-paced installation team. You’ll coordinate daily tasks, manage schedules, and communicate with both field crews and clients — while also applying your technical understanding to ensure projects are installation-ready. Key Responsibilities: - Assign daily tasks to field teams and track progress in ClickUp - Communicate with clients about visit schedules, delays, or rescheduling - Verify technical readiness of openings before installation (measurements, drawings, materials) - Review shop drawings or specifications to identify potential issues before dispatch - Ensure crews are prepared with the correct materials, glass, and hardware - Book hotels for traveling installers - Monitor vehicle mileage and documentation (registration, insurance) - Support project managers with coordination and issue tracking - Review quality of completed work and report problems if needed Requirements: - 1+ year of experience in dispatching, construction, or engineering coordination - Engineering or technical background preferred (construction, architecture, or related field) - Strong communication and organizational skills - Ability to read and understand basic technical drawings and measurements - Confident English and Russian (B2 or above) - Comfortable using task management tools (ClickUp or similar)

• Manage and coordinate multiple workstreams on several projects to ensure they stay on schedule and budget. • Organize and plan project development tasks and schedules. • Facilitate and encourage collaboration across departments to ensure projects are developed successfully. • Delegate work to team members based on skills and expertise. • Interface with outside consultants for items such as: air permitting, engineering design, legal services, etc. • Prepare, manage, optimize, and report on project schedules and budgets. • Create presentations to communicate project status to key internal and external stakeholders.

• Perform a variety of job functions for traditional on premise as well as cloud-based environments • Simple configuration modifications in a Microsoft Azure IPaaS environment • Coding in C#.NET, SQL, and Azure IPaaS components • Build and support Integration workflows • Interaction with business users and technical teams

Position Summary: Responsible for providing comprehensive support, issue diagnosis and development for our internally developed ASP.NET web application. To be proactive and maintain expertise in the full .NET stack, including .NET MAUI, JavaScript, C#, and SQL Server. The ideal candidate will work remotely but must be willing to travel occasionally to our offices in Texas, Alabama, Florida, and Puerto Rico to provide hands-on support and training. Essential Functions: Application Support - 44% of time spent - Diagnose, troubleshoot, and resolve issues within the ASP.NET web application. - Collaborate with development teams to identify and resolve software bugs and performance issues. - Provide second-level support for escalated user queries. - Test system changes prior to production release. Measured by: - Accuracy - Timeliness - Compliance - Knowledge - Confidentiality - Prioritizing - Organization Documentation - 16% of time spent - Develop and maintain user manuals, FAQs, and training materials. - Act as a point of contact for user feedback and improvement suggestions. Measured by: - Accuracy - Timeliness - Knowledge - Confidentiality - Prioritizing - Organization Technical Expertise - 40% of time spent - Utilize strong knowledge of .NET MAUI, ASP.NET, JavaScript, C#, and SQL Server to support and enhance application functionality. - Write and execute SQL queries to analyze data and resolve user issues. - Research and stay current on the latest software development technologies including mobile app development. Measured by: - Accuracy - Timeliness - Knowledge - Confidentiality - Prioritizing - Organization Decision Making: Ability to work independently and manage multiple priorities effectively. Interaction: IT department, Internal/Seasonal Employees, Customers and Vendors Problem Solving: Strong analytical and problem-solving abilities. Experience: Experience with remote support tools and techniques, Familiarity with software development lifecycle (SDLC) processes, prior experience providing training or user education, and 3+ years of experience in application support or a similar role. Special Skills and/or Abilities: Proficiency in .NET MAUI, C#, JavaScript, Microsoft SQL Server, and the ASP.NET framework. Important Qualities and Characteristics: Excellent communication and interpersonal skills for user support. Education/Training: College Degree Certifications