• Perform a variety of job functions for traditional on premise as well as cloud-based environments • Simple configuration modifications in a Microsoft Azure IPaaS environment • Coding in C#.NET, SQL, and Azure IPaaS components • Build and support Integration workflows • Interaction with business users and technical teams

Position Summary: Responsible for providing comprehensive support, issue diagnosis and development for our internally developed ASP.NET web application. To be proactive and maintain expertise in the full .NET stack, including .NET MAUI, JavaScript, C#, and SQL Server. The ideal candidate will work remotely but must be willing to travel occasionally to our offices in Texas, Alabama, Florida, and Puerto Rico to provide hands-on support and training. Essential Functions: Application Support - 44% of time spent - Diagnose, troubleshoot, and resolve issues within the ASP.NET web application. - Collaborate with development teams to identify and resolve software bugs and performance issues. - Provide second-level support for escalated user queries. - Test system changes prior to production release. Measured by: - Accuracy - Timeliness - Compliance - Knowledge - Confidentiality - Prioritizing - Organization Documentation - 16% of time spent - Develop and maintain user manuals, FAQs, and training materials. - Act as a point of contact for user feedback and improvement suggestions. Measured by: - Accuracy - Timeliness - Knowledge - Confidentiality - Prioritizing - Organization Technical Expertise - 40% of time spent - Utilize strong knowledge of .NET MAUI, ASP.NET, JavaScript, C#, and SQL Server to support and enhance application functionality. - Write and execute SQL queries to analyze data and resolve user issues. - Research and stay current on the latest software development technologies including mobile app development. Measured by: - Accuracy - Timeliness - Knowledge - Confidentiality - Prioritizing - Organization Decision Making: Ability to work independently and manage multiple priorities effectively. Interaction: IT department, Internal/Seasonal Employees, Customers and Vendors Problem Solving: Strong analytical and problem-solving abilities. Experience: Experience with remote support tools and techniques, Familiarity with software development lifecycle (SDLC) processes, prior experience providing training or user education, and 3+ years of experience in application support or a similar role. Special Skills and/or Abilities: Proficiency in .NET MAUI, C#, JavaScript, Microsoft SQL Server, and the ASP.NET framework. Important Qualities and Characteristics: Excellent communication and interpersonal skills for user support. Education/Training: College Degree Certifications

We are seeking a detail-oriented OpenText Exstream Developer to join our team on a part-time basis. In this role, you will be the technical steward of our member and provider communications. Your mission is to ensure that critical documents—from ID cards to EOBs—are accurate, compliant, and delivered seamlessly. This position is 100% remote. You will focus on maintaining and enhancing our template library while ensuring tight integration with the HealthRules Connector. If you enjoy the intersection of complex data mapping and high-stakes healthcare compliance, we want to hear from you. What You Will Do - Template Mastery: Maintain and enhance OpenText Exstream templates for core health plan correspondence, including EOBs, EOPs, ID cards, COBRA notices, and welcome letters. - System Integration: Integrate Exstream with the HealthRules Connector Correspondence module, managing both XML and flat-file data feeds. - Production Support: Rapidly troubleshoot production defects and resolve member communication issues to ensure zero downtime in correspondence delivery. - Regulatory & Branding Updates: Implement essential updates driven by evolving state/federal regulations or brand refreshes. What You Will Bring - Experience: 3+ years of dedicated OpenText Exstream development specifically within the health plan or insurance sectors. - Technical Knowledge: Proven experience integrating Exstream with Core Administrative Processing Systems (CAPS), specifically HealthRules Payer. - Data Expertise: Proficiency in XML and flat-file data mapping and transformation. - Domain Expertise: Deep familiarity with commercial health plan document types (ID cards, group statements, regulatory notices, etc.). - Compliance Awareness: A solid understanding of health plan regulatory requirements (e.g., ERISA, state insurance codes) is highly preferred. - Channel Versatility: Experience with multi-channel delivery (print, email, and member portals) is a plus. Part Time role - must be willing to work PST hours, must have health plan experience This position is 100% remote.

LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases—within organizations, between brands, and across its premier global network of top-quality partners. Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements. You will: - Lead the team to build the next generation data processing platform from the ground up and migrate existing complex use cases into that system. - Work with a team of supportive and passionate software engineers. - Architect and implement systems that materialize our platform vision. - Provide operational support for our production systems - Foster a positive environment of integrity, empowerment, initiative, and teamwork. Your team will: The Ingestion team builds & maintains innovative solutions for ingesting data into Liveramp. We receive and process billions of records daily from various sources, validate, anonymize and normalize the data and deliver to downstream systems. About you: - 5+ years of experience in the fields of software engineering (backend) - Experience with one or more object-oriented programming skills, i.e. Java, Go, C++ - Experience with platforms like Kubernetes, Containers and GCP cloud - Experience with continuous integration and automation server like Jenkins, CircleCI - Ability to lead and mentor other engineers in the team - Ability to diagnose technical problems, debug code, and automate routine tasks - Experience in driving scaled initiatives and engaging other engineers/teams as stakeholders - Passion for building large scale systems and writing high-performance code. - Enjoy working as part of a distributed team: smart, ethical, friendly, hard-working, and productive - Experience with best practices, working knowledge of observability principles is a plus - Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related technical field, or equivalent practical experience Preferred Skills: - Experience with GCP or another cloud provider (AWS, Azure, ...) - You love mentoring junior engineers and deploying best practices The approximate annual base compensation range is $127,000 to $191,500. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, geography, as well as internal equity among our team. Benefits: - People: Work with talented, collaborative, and friendly people who love what they do. - Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues. - Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave. - Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more. - Savings: Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead. Also Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers) - RampRemote: A comprehensive office equipment and ergonomics program—we provide you with equipment and tools to be your most productive self, no matter where you're located More about us: LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles—one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp. LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance. We use automated decision systems (ADS) as part of our recruitment and hiring process. If you require an accommodation or believe that the use of an ADS may create a barrier to your application or participation in the hiring process due to a disability or other protected characteristic, please let us know. We are committed to providing reasonable accommodations and ensuring an equitable hiring experience for all candidates. California residents: Please see our California Personnel Privacy Policy for more information regarding how we collect, use, and disclose the personal information you provide during the job application process. To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.