Ryder System, Inc.

• Manage full cycle leave of absence cases via ServiceNow for all of the United States plus Canada • Handle case load average of 150+ cases from intake to eligibility checks • Send required notices customized by State and review medical certification documents for accuracy • Make approval/denial decisions and provide guidance to managers and employees on leave inquiries • Process and approve leave of absence transactions in Workday • Facilitate the leave of absence process Company-wide • Perform individualized leave assessments and resolve issues • Monitor work queues appropriately and prioritize cases as required • Provide counseling and coaching for managers and employees around taking leave and eligibility

• Ensures the successful launch of new customer warehouses. • Influences, negotiates and leads technology alternative evaluations and implementations within both the Business and Technology sectors. • Go-to person for training all new staff during Ryder’s "Start Up" phase. • Travel to the site for an 8-week period before each warehouse goes live. • Train leadership (20+ individuals) on the intricacies of the new warehouse setup. • Host trainings for the broader warehouse staff (200-300 people) using Ryde processes. • Become the go-to expert on WMS systems, processes, and documentation standards. • Troubleshoot training and system related issues to ensure a resolution. • Guide the leadership team through the intricacies of WMS systems, using operational processes and workflows. • Engage with the broader warehouse staff to ensure high functionality in their roles. • Responsible for task management, establishing deliverables, documenting progress, tracking milestones, and collaborating/communicating seamlessly. • Develop standard work breakdowns, quick reference guides, end of day reports and deliverables ensuring clarity and effectiveness.

• Supervise a team of continuous improvement engineering and quality professionals. • Lead employment decisions (hire, promote, coach, development) and manage performance. • Manages multiple and complex Supply Chain projects. • Regularly interacts with Senior Management and/or customer(s). • Lead the development and execution of strategy, scorecarding and key performance indicator action plans. • Work with Operational leadership to conduct assessments of critical site and business needs. • Ensure the development of a thorough, effective and timely continuous improvement plan to address the top business needs at Ryder sites. • Ensure process improvement activities are driven to achieve dramatic improvement in key business metrics. • Provide regular reports of data and actions to measure progress against performance and business objectives. • Provide training, coaching, and mentoring: must be able to translate all Ryder Business System concepts to local situations and help individuals, teams, and managers develop understanding and application of tools for sustainable business improvements. • Coach business owners to use Engineering, Data Analysis and Lean methods to achieve operational excellence. • Support start-ups, retrofits and expansions including pricing inputs, go-live and steady state certifications. • Develop advanced competency in a wide range of engineering methods, data analysis, Lean tools, and quality standards and coach employees in their use. • Ensures methodologies/tools such as product slotting, labor standards (time studies), layouts, optimization of flow, data profiling and analysis, automation, data analytics, and resource modeling are utilized to improve distribution and/or transportation operations. • Effective facilitation and execution of Value Stream Maps & Kaizen Events through all stages (A3 charter creation, pre-work identification and completion, delivery of results, regular follow up and follow through on sustainment). • Independently identifies process gaps and recommends and leads CI Team to implement process improvement. • Manage, track, and report the progress and value of the transformational activities and projects across customer accounts. • Direct the assessment, development, implementation, and continuous improvement activities related to the implementation of lean processes across accounts.

• Responsible for planning and implementing security measures to protect computer systems, networks, and data. • Handle higher level security investigations and incidents. • Monitor network traffic for security events and perform triage analysis to identify security incidents. • Receive incidents and perform deep analysis; correlate with threat intelligence to identify the threat actor, nature of the attack and systems or data affected. • Define and execute on strategy for containment, remediation, and recovery. • Deliver cyber intelligence services and material to information technology and business leaders. • Identify new threat tactics, techniques and procedures used by cyber threat actors. • Publish actionable threat intelligence for business and technology management. • Participate in threat hunting activities to proactively search for threats in the enterprise environment. • Create and maintain use cases for recurring investigation/incident triggers in support of the 24/7 Cyber Threat Operations and Cyber Threat Management program. • Act as coordinator in the event of escalated cyber threats/incidents for Tier 1 analysts. • Assist in escalated computer security incidents and cyber investigations including computer forensics, network forensics, root cause analysis and malware analysis.

• Lead Solutions Design Engineers are responsible to support the growth of our Supply Chain Solutions & Dedicated Transportation Solution offerings by developing, designing and winning new business • Designing solutions that deliver financial value to our Customers • Demonstrating an understanding of our Customer's business • Providing feasible designs that are aligned with our Customer's needs • Helping the pursuit team with shaping wins plans consistent with our solution design • Writing and delivering a compelling proposal that influences the customer decision to select Ryder • Support awarded business throughout the startup process, successfully transitioning design and proposal assumptions to Operations and SCE CI resources through the Customer Due Diligence process • Specialize across multiple design disciplines • Use advance analytical techniques and concepts to understand the business • Manage or mentor a small team of other SD Engineers • Execute design processes to create, re-design, or optimize logistics networks • Think and act independently and creatively • Effectively communicate the design and solution to internal stake holders & the client

• Provide leadership in the design, development and delivery of technology enabled applications, products and services • Participate and provide input into the design, redesign and development of technology products and applications • Lead and manage the design and implementation of new software development and enhancement efforts • Assist users with the isolation and resolution of software issues by leading root-cause analysis • Partner with the business to establish long-term strategic business and systems objectives • Address day-to-day production support fixes • Work with team members and subject matter experts to produce requirements and design documents • Document all specifications and requirements for implementation and develop Business Process Procedures (BPPs) • Provide support for functional testing

• Lead financial analysis, planning and data mining efforts for business segments • Directly support FP&A Finance/Segments and coordinate with multiple departments • Provide timely, insightful, and actionable analysis of various business initiatives • Manage financials of assigned accounts/product lines • Consolidate, prepare, and analyze financial data to understand cause-and-effect relationships • Coordinate with Operations, Finance, Accounting, IT, and Sales to understand financial results • Present close results, operational data, and forecasts to senior leadership • Lead various miscellaneous projects • Provide coaching, review and delegation of work to lower level professionals • Conduct periodic audits of operations

• Perform warehouse functions, which may include loading, picking, packing, shipping, receiving, forklift operation, and cycle counting • Responsible for the accurate picking and packing, auditing, tote induction, staging of products and loading and unloading of trucks • Provide technical and maintenance support for different aspects related to the automated packing system during the core shift hour of production • Responsible for dealing with day-to-day paperwork in a warehouse environment (i.e. picking sheets, returns, bills of lading, etc.) • Performs other duties as assigned.

• auditing contractual language • processing packages for sales • interacting with internal and external customers • working with Ryder Sales, Vehicle Administration, Pricing, Insurance, Purchasing and Lease Admin team members • assist Ryder Sales organization with researching and troubleshooting challenging or complex packages • additional responsibilities include testing new technology as needed and performing other duties as assigned

• Deliver a final business solution to the operations team through a Power Bi experience • Shape data into a crispy design through a smooth user experience • Work on cutting edge data technology as a key user on Ryder's Azure Data Lake driving the analytics initiatives • Design critical analytical dashboards, reports and queries to drive strategic business decisions • Engage the business, evaluating their needs and ad-hoc requests to prioritize product efforts creating new innovative solutions • Challenge the status quo and help guide entrepreneurial innovation in analytical products