Bring more to life. Are you ready to accelerate your potential and make a real difference within medical diagnostics? At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible. Beckman Coulter Diagnostics Field Service Engineers provide excellent customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments. As a Field Service Engineer (FSE) you will be the face of Beckman Coulter to customers and support them, directly impacting patient health and overall well-being. As an FSE on our team, you will also provide frontline support by resolving customer(s) problems and issues through technical expertise and troubleshooting. You will drive service revenue sales targets while ensuring strong customer contract retention rate and warranty conversion rate. In this role, you will utilize critical thinking to resolve issues within defined procedures and practices to resolve appropriate action to rapidly repair instrumentation. In addition, you will train our customers and verify the operational performance and data quality of systems in order to contribute to our overall commercial organization. This position reports to the District Service Manager and is part of the Yellowhammer District, working remotely to cover the Northern Alabama territory. In this role, you will have the opportunity to: - Under minimal supervision, serve as lead to assigned customers; complete troubleshooting, installation, validation, maintenance, and service repair needs on designated equipment. May assist and/or train newer Field Engineers - Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and adhering to cycle times - Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business The essential requirements of the job include: - Associates degree OR military experience with at least 1 year diagnosing and repairing mechanical, electromechanical, and/or electronic equipment (as field service engineer, biomedical engineer or similar) Travel, Motor Vehicle Record & Physical/Environment Requirements: - This position requires travel up to 20%, which may potentially include overnight stays, within the Northern Alabama region - Hold a current valid driver’s license and good driving record over last three years - Willing to work different shifts as business needs and ability to travel and provide service in assigned geography, as well as periodic travel to other regions or for training It would be a plus if you also possess previous experience in: - Bachelor’s degree - Experience collaborating with internal team members and external customers Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. The hourly range for this role is $36.00 - 38.50/hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.

The Elevator Pitch   Are you highly committed to delivering exceptional customer service and building strong, long-lasting relationships with clients? Do you enjoy working closely with clients and colleagues to troubleshoot technical issues and provide effective solutions that minimize downtime and ensure optimal performance?   As a Field Service Technician (FST), you will help us ensure a seamless customer rollout of our life saving products. You will help our services team support product demos and installations, as well as provide maintenance, upgrades, and repairs to existing field units.      Success in the Role: What are performance outcomes over the first 6-12 months you will work toward completing?   In the first 30 days, you will:   - Begin Evolv Express technical training on the products you will be working with, as well as the tools, equipment, and software you will use in the field.   - Shadow a more experienced field service engineer to observe their work, learn from their expertise, and familiarize themselves with the typical tasks and challenges of the job.   - Begin building relationships with customers, assessing their needs, and answering any questions or concerns they may have.   - Start performing basic field service tasks, such as installing, maintaining, and repairing equipment, and documenting their work in service reports or other forms.   - Attend team meetings to discuss ongoing projects, share best practices, and receive feedback and guidance from their manager or supervisor.   - Learn about the company's internal processes and systems, such as inventory management, invoicing, and scheduling, and how to use them effectively.   Within 3 months, you will:   - Be taking the initiative in group and independent situations to ensure Evolv, you, and your customer are set up for success   - Be developing strong interpersonal relationships with teammates, sales executives, customer success managers, and other members of Evolv’s revenue organization   - Have a strong understanding of the technical requirements of Evolv products   - Build a good rapport with our clients and create a lasting impression.   - Independently resolve 2-5 break fixes.   - Be excited about taking on more responsibility as you progress in your role   - Complete all required administrative tasks such as expenses, work orders, and RMAs.   By the end of the first year, you will:   - Demonstrate a thorough understanding of the Express system and software.   - Lead 2-4 special event support activities at strategic locations such as sports stadiums and large venues.   - Independently perform repairs on the Express units.   - Assist in on-the-job training of new personnel and third-party service providers.      The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?     Technical Skills:   - Product Knowledge: Understanding the technical aspects of the products, including hardware and software components.   - Technical Training: Ability to undergo and apply technical training on products, tools, equipment, and software used in the field.   - Troubleshooting: Proficiency in diagnosing and resolving hardware and software issues using wiring diagrams, schematics, and other diagnostic tools.   - Equipment Maintenance: Skills in installing, maintaining, repairing, and upgrading equipment to ensure optimal performance.   - Software Maintenance: Competence in performing scheduled software maintenance and upgrades.     Customer Service Skills:  - Customer Relationship Building: Ability to establish and maintain strong, long-lasting relationships with clients.  - Communication: Excellent verbal and written communication skills to interact effectively with customers, assess their needs, and address questions or concerns.  - Customer Training: Ability to train customer employees and security staff, ensuring a high level of satisfaction with the product and its operation  Operational Skills  - Project Management: Capability to manage time effectively, ensuring the timely completion of all assigned work orders.  - Administrative Proficiency: Completing required administrative tasks, such as managing expenses, work orders, and Return Merchandise Authorizations (RMAs).  - Inventory and Supply Chain Management: Knowledge of internal processes and systems related to inventory management, invoicing, and scheduling.  Soft Skills:  - Adaptability: Willingness to work under various conditions, including nights, weekends, and holidays, as required by customer needs.  - Teamwork and Collaboration: Ability to work collaboratively with customers, operations, engineering, and management teams, both as an independent contributor and team player.  - Initiative: Taking the initiative in both group and independent situations to ensure success for the company, the individual, and the customer.  - Interpersonal Relationships: Developing strong relationships with teammates, sales executives, customer success managers, and other members of the organization.  Travel:  - Willingness to Travel: Preparedness for frequent travel (up to 50-80% of the time), including to strategic locations and special event support activities.    What is the leadership like for this role? What is the structure and culture of the team?  You will be joining the Field Service team, reporting to the Director of Global Services.  The team culture is one based on building trust, collaboration, ongoing development through kindness, authenticity, courage, drive and fun!    Where is the role located?  This role is based in the Greater Columbus, Ohio area and offers flexibility in your home location, provided you can travel to customer sites with relative ease. It involves approximately 75%–85% regional travel to perform onsite break/fix and preventative maintenance. While limited remote work may be possible, this is primarily a field-based position. What is the salary range? The base salary range for this full-time position is $30-$40 hour + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.   Please note that the compensation details listed in role posting reflect the base salary only, and do not include bonus, equity, or benefits.

• Perform field calibration, troubleshooting, and repair services on all Anderson Negele products at customer locations. • Operate profitably within an assigned territory, identifying and capturing sales leads in support of aggressive growth objectives. • Build customer loyalty and expand business relationships within the territory. • Accurately document and report all service work performed, including billing and expense reports. • Maintain a company service truck and equipment in full compliance with applicable state and federal regulations. • Comply with all applicable Department of Transportation (DOT) regulations related to operating, maintaining, and inspecting a company service truck. • Safely haul, back up, maneuver, and service equipment trailers in a variety of customer, industrial, and field environments. • Promote and maintain a safe working environment for yourself and those around you.

• Assist other technicians with repair and maintenance activities • Complete work orders, logs, records, and reports using written and computer-based systems • Diagnose mechanical and electrical issues using blueprints, schematics, and diagnostic tools (e.g., multimeter, laptop) • Operate material handling equipment, battery equipment, moving machinery, and other powered equipment • Utilize TCP/IP as a troubleshooting and setup tool • Perform preventive maintenance and repairs on distribution center equipment, including: - Material handling and conveyor systems - Pneumatic and hydraulic systems - Dock equipment - Electrical and electronic systems • Troubleshoot and repair complex electrical and electronic systems, including: - PLCs - Networks and PC-based logic controls - External I/O devices • Assist with development of technical documentation, training materials, and troubleshooting guides • Document customer support issues and resolutions in CMMS and dashboard databases • Collaborate with Customer Service and other internal teams to resolve issues efficiently • Follow up to ensure issues are fully resolved and customer expectations are met • Participate in cleaning conveyor systems and parts cages as required • Maintain inventory of company-issued tools • Complete required documentation accurately and on time • Adhere to all company standards, operating procedures, and safety requirements • Perform additional duties as assigned • Ability to work at heights using appropriate fall protection PPE