** You WILL have to submit past work examples as final interview process ** This is not a software engineering role. But a technical generalist, powered by low-code tools for speed. You must have a passion for solving problems, driving improvement, and creating automations & efficiency. You're the person who figures out how the pieces connect, builds the glue, and makes it run without breaking silently at 2am. You choose your automation platform (Zapier, n8n, Make, or equivalent). We don't care which tool you prefer. We do care that you can prove proficiency with real examples and can design workflows that don't break silently. AI-assisted building is core to this role. You must be comfortable working with LLMs as part of your daily toolkit — both as a builder of AI workflows and as a user of AI tools to move faster. What You'll Own Automations & Integrations (Core) - Build and maintain production automations using your preferred platform and low-code + AI tools (Zapier / n8n / Make / similar). - Design workflows with reliability: validation, branching logic, retries, fallbacks, error handling, alerting, run logs, recovery paths. - Integrate systems via webhooks + REST APIs (JSON payloads, auth patterns, pagination, rate limits, idempotency). - Connect common business tools (CRM, ticketing, forms, email/SMS, payments, databases, spreadsheets) into end-to-end processes. - into broader automation pipelines. AI WorkflowsAgentic AI & LLM Workflows (core) - Implement agentic AI workflows that do real operational work: triage, enrichment, routing, summarization, drafting, QA, follow-ups, task execution. - Build structured AI outputs with guardrails: schema/format validation, confidence gating, human approvals, safe failure modes. - Write prompts that produce consistent, validated structured outputs — and iterate them based on real performance. - Orchestrate AI via APIs and integrate  Rapid MVP Prototyping (secondary) - Prototype and ship lightweight tools and portals: customer portals, internal dashboards, workflow UIs, onboarding forms, status trackers, review/approval queues. - Build API-connected prototypes quickly (basic auth patterns, CRUD, lightweight storage/DB options, deploy basics). - Ship v0 fast, iterate from feedback, then harden into stable v1 with documentation and monitoring. Software Research & Documentation (secondary) - Evaluate new platforms and tools decisively: feature maps, plan limitations, integration options, go/no-go recommendations. - Write SOPs that are actually usable: setup guides, workflow diagrams, edge cases, troubleshooting steps, rollback paths, escalation procedures. - Maintain a living knowledge base the team can rely on. Web & Integration Plumbing (ad-hoc) - Resolve the blockers that stop everyone else: DNS records (A/CNAME/TXT), domain verification, subdomains, email authentication (SPF/DKIM/DMARC), webhooks, forms, tracking pixels, light hosting/app configuration. - Comfortable querying data directly: basic SQL and Google BigQuery for validation, debugging, and operational insight — you don't need a data team to answer a data question.

** You WILL have to submit past work examples as final interview process ** This is not a software engineering role. But a technical generalist, powered by low-code tools for speed. You must have a passion for solving problems, driving improvement, and creating automations & efficiency. You're the person who figures out how the pieces connect, builds the glue, and makes it run without breaking silently at 2am. You choose your automation platform (Zapier, n8n, Make, or equivalent). We don't care which tool you prefer. We do care that you can prove proficiency with real examples and can design workflows that don't break silently. AI-assisted building is core to this role. You must be comfortable working with LLMs as part of your daily toolkit — both as a builder of AI workflows and as a user of AI tools to move faster. What You'll Own Automations & Integrations (Core) - Build and maintain production automations using your preferred platform and low-code + AI tools (Zapier / n8n / Make / similar). - Design workflows with reliability: validation, branching logic, retries, fallbacks, error handling, alerting, run logs, recovery paths. - Integrate systems via webhooks + REST APIs (JSON payloads, auth patterns, pagination, rate limits, idempotency). - Connect common business tools (CRM, ticketing, forms, email/SMS, payments, databases, spreadsheets) into end-to-end processes. - into broader automation pipelines. AI WorkflowsAgentic AI & LLM Workflows (core) - Implement agentic AI workflows that do real operational work: triage, enrichment, routing, summarization, drafting, QA, follow-ups, task execution. - Build structured AI outputs with guardrails: schema/format validation, confidence gating, human approvals, safe failure modes. - Write prompts that produce consistent, validated structured outputs — and iterate them based on real performance. - Orchestrate AI via APIs and integrate  Rapid MVP Prototyping (secondary) - Prototype and ship lightweight tools and portals: customer portals, internal dashboards, workflow UIs, onboarding forms, status trackers, review/approval queues. - Build API-connected prototypes quickly (basic auth patterns, CRUD, lightweight storage/DB options, deploy basics). - Ship v0 fast, iterate from feedback, then harden into stable v1 with documentation and monitoring. Software Research & Documentation (secondary) - Evaluate new platforms and tools decisively: feature maps, plan limitations, integration options, go/no-go recommendations. - Write SOPs that are actually usable: setup guides, workflow diagrams, edge cases, troubleshooting steps, rollback paths, escalation procedures. - Maintain a living knowledge base the team can rely on. Web & Integration Plumbing (ad-hoc) - Resolve the blockers that stop everyone else: DNS records (A/CNAME/TXT), domain verification, subdomains, email authentication (SPF/DKIM/DMARC), webhooks, forms, tracking pixels, light hosting/app configuration. - Comfortable querying data directly: basic SQL and Google BigQuery for validation, debugging, and operational insight — you don't need a data team to answer a data question.

• Providing technical support for network migration activities across Meraki environments • Troubleshooting and resolving network issues during migration windows • Monitoring network performance and stability throughout migration phases • Collaborating with internal project teams and third-party stakeholders to coordinate migration tasks • Documenting technical processes, configurations, and incident resolutions • Escalating complex issues where appropriate, ensuring minimal disruption to customers • Maintaining clear communication with the project team during your shift

• Ensure operational continuity of NetApp systems on-premises or in the cloud • Execute centralized deployment services • Handle customer tickets in a professional way as per Arrow’s ways of working • Provide monthly activity reports to customers • Respond to system alerts, support tickets, and customer change requests • Serve as the technical advisor and point of contact for customers • Collaborate with internal teams and NetApp support to ensure a high-quality customer experience • Stay updated on industry trends, emerging technologies, and the NetApp roadmap • Participate in the on-call rotation to cover 24x7 service continuity