Propertyse

• The Projects Coordinator will coordinators various projects revolving around Property Management with a focus in Maintenance Coordination. • Communicate directly with tenants, vendors, Clients and Management. • Respond to tenants through the company portal, communicate with vendors to schedule maintenance requests. • Follow up at the start of and the completion of service requests, and communicate directly with Management. • Problem solve, take initiative, and take pride in owning projects from start to finish.

• Responsible for completing projects from start to finish, solving problems on their own, and making recommendations for improvement to leadership. • Ability to have both professional and friendly interactions, build good relationships, work well with others, and be a strong listener. • Managing existing dashboards, and creating new ones, for projects in Google Sheets, ClickUp, etc. • Coordinating and managing work orders with vendors and tenants. • Comfortable using new technology software and a strong ability to learn different technology platforms. • Update the status of repairs in Property Management Software. • Answer all emails and acknowledge requests within 24 hours. • Take initiative to problem solve when needed.

Role Description Are you looking for an exciting future where each day is different from the next? A position where you can use your personality and customer-focused mindset to create a flawless experience for tenants (renters) and vendors? The Projects Coordinator is someone who will coordinate various projects revolving around Property Management with a focus in Maintenance Coordination. This position communicates directly with tenants, vendors, Clients, and Management. Responsibilities include: - Responding to tenants through the company portal - Communicating with vendors to schedule maintenance requests - Following up at the start and completion of service requests - Communicating directly with Management We are looking for someone who is customer service oriented, loves to problem solve, takes initiative, and takes pride in owning projects from start to finish. This role will tap into their Spanish and English background as you speak with tenants, vendors, business owners, and founders using email, text, and phone. Creating and managing project dashboards with appropriate updates and notes is done daily, so you must be a rockstar organizer to get the most accomplished in your day. Last but not least, this role requires someone who is proactive, excited about helping others, and wants to be a part of something special in building out a company! Qualifications - A minimum of 2 years in a customer-facing role, utilizing multitasking skills - Knowledge of Project Management software (such as ClickUp, Asana, Monday.com, and Microsoft Project, etc.) is a plus - B1/B2 or higher proficiency in English is required Requirements - Responsible for completing projects from start to finish, solving problems on their own, and making recommendations for improvement to leadership - Ability to have both professional and friendly interactions, build good relationships, work well with others, and be a strong listener - Managing existing dashboards, and creating new ones, for projects in Google Sheets, ClickUp, etc. - Coordinating and managing work orders with vendors and tenants - Comfortable using new technology software and a strong ability to learn different technology platforms - Update the status of repairs in Property Management Software - Answer all emails and acknowledge requests within 24 hours - Take initiative to problem solve when needed - Previous property/hotel management is not required but is helpful Benefits - This is a remote role - You must use your own computer and have reliable internet - Training for all Technology will be completed by the Propertyse Team - Communication will occur through Google Meet/Virtual platform, email, and portal messaging - This is a contract role that does not include benefits - Contracts are completed through Deel and payments are made through Deel in your preferred currency - Working hours will vary but are typically 9a-6p (with a break) - Salary: $800 USD - Work from home - Health Benefits are not provided - Fun and engaged Team

Role Description This position will help Propertyse take messy, undocumented business operations and turn them into clear, repeatable systems. In this role you will work to capture the knowledge that is stuck in an owner’s head, a manager’s head, or scattered across Slack, email, software systems, and random spreadsheets. With that, you will help build the operating structure that allows work to be delegated, trained, measured, improved, and eventually supported by automation or AI where it actually makes sense. Process Discovery, Mapping & SOP Development - Lead structured discovery with customers and internal team members to understand how work is actually getting done today. - Identify where the business is relying too much on memory, heroics, tribal knowledge, or one person “just knowing what to do.” - Turn customer conversations, screen recordings, examples, team notes, and system walkthroughs into clear process maps and SOPs. - Document workflows in a way that a real team member can follow without needing constant clarification. - Create checklists, escalation rules, decision points, handoff steps, QA checkpoints, and training materials. - Review current workflows and recommend better ways to structure the work. Customer Onboarding Support - Help define what has been completed, what still needs work, and what cannot move forward until the customer makes a decision. - Create clean handoff materials so customer success, operations, and support teams do not lose context after onboarding. Property Management Operations - Work across common property management workflows, including maintenance coordination, tenant communication, owner communication, leasing support, collections, invoicing, reporting, vendor coordination, and task follow-up. - Help standardize how work moves through property management software, inboxes, task systems, and internal teams. - Review whether team members are following documented processes and where the SOP does not match reality. - Identify gaps between what was promised, what was documented, and what is actually being executed. - Help managers see whether performance issues are caused by unclear process, weak training, poor ownership, or missing systems. - Keep improving Propertyse’s internal workflows as we learn from customers and real execution. Technology Implementation - Identify which workflows are ready for automation and which ones still need better process definition first. - Translate messy operations into clear requirements for automation, AI workflows, templates, routing, reporting, or system integrations. - Define the triggers, inputs, outputs, exceptions, and escalation paths needed before technology is layered in. - Make sure automation supports the actual business process instead of creating a more complicated version of the same problem. Qualifications - C1/C2 or higher proficiency in English is required. - Strong process-mapping and documentation ability. - Analysis and charting in Excel, Google sheets, or other BI tools. - Comfort with public speaking and interviewing customers. - Creating presentations. - Good judgment about what needs to be documented, simplified, escalated, automated, or improved. - Strong attention to detail while still understanding the bigger business objective. - Comfortable working across multiple customers, tools, workflows, and priorities. - Able to work with incomplete information and still create order, next steps, and forward movement. Requirements - This is a remote role. - You must use your own computer and have reliable internet. - 2 screens is preferred. - Training for all Technology will be completed by the Propertyse Team. - Communication will occur through Google Meet/Virtual platform, email, and portal messaging. - This is a contract role that does not include benefits, PTO or holiday pay. - Contracts are completed through Deel and payments are made through Deel in your preferred currency.

Role Description Are you looking for an exciting future where each day is different from the next? A position where you can use your personality and customer-focused mindset to create a flawless experience for tenants (renters) and vendors? The Projects Coordinator is someone who will coordinate various projects revolving around Property Management with a focus in Maintenance Coordination. This position communicates directly with tenants, vendors, clients, and management. Responsibilities include: - Responding to tenants through the company portal - Communicating with vendors to schedule maintenance requests - Following up at the start of and the completion of service requests - Communicating directly with management We are looking for someone who is customer service oriented, loves to problem solve, takes initiative, and takes pride in owning projects from start to finish. This role will utilize Spanish and English skills while communicating with tenants, vendors, business owners, and founders using email, text, and phone. Daily tasks include: - Creating and managing project dashboards with appropriate updates and notes - Being a proactive team member excited about helping others - Contributing to building out a company Qualifications - A minimum of 2 years in a customer-facing role, utilizing multitasking skills - Knowledge of Project Management software (such as ClickUp, Asana, Monday.com, and Microsoft Project, etc.) is a plus - B1/B2 or higher proficiency in English is required Requirements - Responsible for completing projects from start to finish - Ability to have both professional and friendly interactions - Build good relationships and work well with others - Strong listening skills - Managing existing dashboards and creating new ones for projects in Google Sheets, ClickUp, etc. - Coordinating and managing work orders with vendors and tenants - Comfortable using new technology software and a strong ability to learn different technology platforms - Update the status of repairs in Property Management Software - Answer all emails and acknowledge requests within 24 hours - Take initiative to problem solve when needed - Previous property/hotel management experience is helpful but not required Benefits - This is a remote role - You must use your own computer and have reliable internet - Training for all technology will be completed by the Propertyse Team - Communication will occur through Google Meet/Virtual platform, email, and portal messaging - This is a contract role that does not include benefits - Contracts are completed through Deel and payments are made through Deel in your preferred currency - Working hours will vary but are typically 9a-6p (with a break) - Salary: $800 USD - Work from home - Health benefits are not provided - Fun and engaged team

YOU MUST BE ABLE TO WORK 9a - 6p EST Requirements: This role will tap into both  Spanish and English backgrounds as you speak with tenants, vendors, business owners, and founders using email, text, and phone. Creating and managing project dashboards with appropriate updates and notes is done daily so you must be a rockstar organizer to get the most accomplished in your day. Last but not least, this role requires someone who is proactive, excited about leading a team, and wants to be a part of something special in building out a company!  A minimum of 3 years in a customer-facing role, utilizing multitasking skills with a minimum of 1 year in a supervisory role.  Full Proficiency in AppFolio. Working knowledge of Buildium is helpful. Knowledge of Project Management software (such as ClickUp, Asana, Monday.com, and Microsoft Project, etc) is a plus.  Roles & Responsibilities Takes initiative, leads projects from start to finish, and solves problems on their own. Responsible for completing projects from start to finish, solving problems on their own, and making recommendations for improvement to leadership. This person is the final internal decision-maker before founders This person is accountable for client confidence during maintenance issues Will lead daily SCRUM meeting with the MX Team.  Will provide Monthly reports on Maintenance for each client to be sent to Clients Will lead weekly meeting with Founders reporting on the activities within MX.  Formal 1:1 ownership with all Maintenance Coordinators or Team supporting Maintenance. Will understand each of our Clients’ Maintenance needs and ensure the SOPs are followed.  Will conduct daily spot checks on all clients’ MX activity.  Accountability for MX team performance metrics. Ability to have both professional and friendly interactions, build good relationships, work well with others, and be a strong listener. Managing existing dashboards, and creating new ones, for projects in Google Sheets, ClickUp, etc. Coordinating and managing work orders with vendors and tenants. Comfortable using new technology software and a strong ability to learn different technology platforms.  This person owns escalations Update the status of repairs in Property Management Software.  Answer all emails and acknowledge requests within 24 hours. Take initiative to problem solve when needed.  Continue to help build out training. Assist in training and onboarding new team members. Ability to have performance discussions with team members. Able to communicate Ownership’s vision and directives to team members. Comfortable suggesting ideas, suggestions, and comments to Ownership.  Previous Property Management experience is required C1/C2 proficiency in English is required.

YOU MUST BE ABLE TO WORK 9a - 6p EST Requirements: This role will tap into both  Spanish and English backgrounds as you speak with tenants, vendors, business owners, and founders using email, text, and phone. Creating and managing project dashboards with appropriate updates and notes is done daily so you must be a rockstar organizer to get the most accomplished in your day. Last but not least, this role requires someone who is proactive, excited about leading a team, and wants to be a part of something special in building out a company!  A minimum of 3 years in a customer-facing role, utilizing multitasking skills with a minimum of 1 year in a supervisory role.  Full Proficiency in AppFolio. Working knowledge of Buildium is helpful. Knowledge of Project Management software (such as ClickUp, Asana, Monday.com, and Microsoft Project, etc) is a plus.  Roles & Responsibilities Takes initiative, leads projects from start to finish, and solves problems on their own. Responsible for completing projects from start to finish, solving problems on their own, and making recommendations for improvement to leadership. This person is the final internal decision-maker before founders This person is accountable for client confidence during maintenance issues Will lead daily SCRUM meeting with the MX Team.  Will provide Monthly reports on Maintenance for each client to be sent to Clients Will lead weekly meeting with Founders reporting on the activities within MX.  Formal 1:1 ownership with all Maintenance Coordinators or Team supporting Maintenance. Will understand each of our Clients’ Maintenance needs and ensure the SOPs are followed.  Will conduct daily spot checks on all clients’ MX activity.  Accountability for MX team performance metrics. Ability to have both professional and friendly interactions, build good relationships, work well with others, and be a strong listener. Managing existing dashboards, and creating new ones, for projects in Google Sheets, ClickUp, etc. Coordinating and managing work orders with vendors and tenants. Comfortable using new technology software and a strong ability to learn different technology platforms.  This person owns escalations Update the status of repairs in Property Management Software.  Answer all emails and acknowledge requests within 24 hours. Take initiative to problem solve when needed.  Continue to help build out training. Assist in training and onboarding new team members. Ability to have performance discussions with team members. Able to communicate Ownership’s vision and directives to team members. Comfortable suggesting ideas, suggestions, and comments to Ownership.  Previous Property Management experience is required C1/C2 proficiency in English is required.

YOU MUST BE ABLE TO WORK 9a - 6p EST Requirements: This role will tap into both  Spanish and English backgrounds as you speak with tenants, vendors, business owners, and founders using email, text, and phone. Creating and managing project dashboards with appropriate updates and notes is done daily so you must be a rockstar organizer to get the most accomplished in your day. Last but not least, this role requires someone who is proactive, excited about leading a team, and wants to be a part of something special in building out a company!  A minimum of 3 years in a customer-facing role, utilizing multitasking skills with a minimum of 1 year in a supervisory role.  Full Proficiency in AppFolio. Working knowledge of Buildium is helpful. Knowledge of Project Management software (such as ClickUp, Asana, Monday.com, and Microsoft Project, etc) is a plus.  Roles & Responsibilities Takes initiative, leads projects from start to finish, and solves problems on their own. Responsible for completing projects from start to finish, solving problems on their own, and making recommendations for improvement to leadership. This person is the final internal decision-maker before founders This person is accountable for client confidence during maintenance issues Will lead daily SCRUM meeting with the MX Team.  Will provide Monthly reports on Maintenance for each client to be sent to Clients Will lead weekly meeting with Founders reporting on the activities within MX.  Formal 1:1 ownership with all Maintenance Coordinators or Team supporting Maintenance. Will understand each of our Clients’ Maintenance needs and ensure the SOPs are followed.  Will conduct daily spot checks on all clients’ MX activity.  Accountability for MX team performance metrics. Ability to have both professional and friendly interactions, build good relationships, work well with others, and be a strong listener. Managing existing dashboards, and creating new ones, for projects in Google Sheets, ClickUp, etc. Coordinating and managing work orders with vendors and tenants. Comfortable using new technology software and a strong ability to learn different technology platforms.  This person owns escalations Update the status of repairs in Property Management Software.  Answer all emails and acknowledge requests within 24 hours. Take initiative to problem solve when needed.  Continue to help build out training. Assist in training and onboarding new team members. Ability to have performance discussions with team members. Able to communicate Ownership’s vision and directives to team members. Comfortable suggesting ideas, suggestions, and comments to Ownership.  Previous Property Management experience is required C1/C2 proficiency in English is required.

YOU MUST BE ABLE TO WORK 9a - 6p EST Requirements: This role will tap into both  Spanish and English backgrounds as you speak with tenants, vendors, business owners, and founders using email, text, and phone. Creating and managing project dashboards with appropriate updates and notes is done daily so you must be a rockstar organizer to get the most accomplished in your day. Last but not least, this role requires someone who is proactive, excited about leading a team, and wants to be a part of something special in building out a company!  A minimum of 3 years in a customer-facing role, utilizing multitasking skills with a minimum of 1 year in a supervisory role.  Full Proficiency in AppFolio. Working knowledge of Buildium is helpful. Knowledge of Project Management software (such as ClickUp, Asana, Monday.com, and Microsoft Project, etc) is a plus.  Roles & Responsibilities Takes initiative, leads projects from start to finish, and solves problems on their own. Responsible for completing projects from start to finish, solving problems on their own, and making recommendations for improvement to leadership. This person is the final internal decision-maker before founders This person is accountable for client confidence during maintenance issues Will lead daily SCRUM meeting with the MX Team.  Will provide Monthly reports on Maintenance for each client to be sent to Clients Will lead weekly meeting with Founders reporting on the activities within MX.  Formal 1:1 ownership with all Maintenance Coordinators or Team supporting Maintenance. Will understand each of our Clients’ Maintenance needs and ensure the SOPs are followed.  Will conduct daily spot checks on all clients’ MX activity.  Accountability for MX team performance metrics. Ability to have both professional and friendly interactions, build good relationships, work well with others, and be a strong listener. Managing existing dashboards, and creating new ones, for projects in Google Sheets, ClickUp, etc. Coordinating and managing work orders with vendors and tenants. Comfortable using new technology software and a strong ability to learn different technology platforms.  This person owns escalations Update the status of repairs in Property Management Software.  Answer all emails and acknowledge requests within 24 hours. Take initiative to problem solve when needed.  Continue to help build out training. Assist in training and onboarding new team members. Ability to have performance discussions with team members. Able to communicate Ownership’s vision and directives to team members. Comfortable suggesting ideas, suggestions, and comments to Ownership.  Previous Property Management experience is required C1/C2 proficiency in English is required.

Position Overview: Are you looking for an exciting future where each day is different from the next? A position where you can use your personality and customer-focused mindset to create a flawless experience for tenants (renters) and vendors?  The Projects Coordinator is someone who will coordinators various projects revolving around Property Management with a focus in Maintenance Coordination. This position communicate directly with tenants, vendors, Clients and Management.  This person will respond to tenants through the company portal, communicate with vendors to schedule maintenance requests, follow up at the start of and the completion of service requests, and communicate directly with Management. We are looking for someone who is customer service oriented, loves to problem solve, takes initiative, and takes pride in owning projects from start to finish.