Job Closed

This listing is no longer active.

Dynatrace logo
Dynatrace

Dynatrace is a global application performance management software firm and a former member of Compuware. As an employer, the company is in support of helping it

Sales/Salesforce Strategy & Operations Sr Program Manager

Sales Operations ManagerSales Operations ManagerFull TimeRemoteSeniorTeam 5,600Since 2005Company Site

Location

Massachusetts

Posted

99 days ago

Salary

$130K - $155K / year

Seniority

Senior

Bachelor Degree9 yrs expEnglishAgileHybridSalesforceWaterfall

Job Description

Sales/Salesforce Strategy & Operations Sr Program Manager

Dynatrace

Your role at DynatraceThe Transformation Office consists of industry-leading professionals dedicated to revolutionizing our internal operations and driving continuous improvement and collaboration across Dynatrace. The mission of the transformation office is to transform business operations (people, process and technology) to enable Dynatrace to scale to our next billion in revenue. As a Senior Program Manager, you will be a part of our centralized Strategy & Operations Team. Your role will be critical and highly visible. You will lead enterprise-wide, cross-functional transformation programs (business/process and technology/platform) from strategy through execution—aligning stakeholders in a matrixed organization, establishing governance, driving adoption/change, and measuring outcomes. This role will have the opportunity to drive impact and serve as a strategic value-add by translating strategy into executable roadmaps, managing multiple workstreams, and ensuring delivery against scope, timeline, dependencies, and value realization. This role operates in highly ambiguous, high‑impact problem spaces and is accountable not just for delivery, but for shaping the problem, aligning leadership on direction, and ensuring measurable enterprise outcomes. Key Responsibilities Include: - Leading transformation projects/programs, of varying scale, end-to-end across people, process, data and technology (with potential for multi-phase and/or multi-workstream delivery, complex dependencies, and change enablement). - Tracking and communicating program status, risks, success metrics, and dependencies with the associated business impacts to internal stakeholders - Drive executive decision-making by framing options, tradeoffs, and recommendations across complex, cross-functional initiatives - Identifying cross-functional dependencies and working with stakeholders to align expectations and deliver expected and timely outcomes - Defining success metrics and value realization plans (financial, operational, and strategic) and ensuring benefits are realized post‑implementation - Driving process transformation: current-state assessment, process design/standardization, control points, metrics, and handoffs across functions - Driving technology/platform transformation in partnership with product/engineering/IT: requirements gathering, release planning, integration dependencies, data considerations, readiness, and cutover planning - Champion a culture of shared ownership, constant transformation, and urgency - Collaborating with program sponsors to deliver presentations to executive audiences - Manage external partners as applicable (vendors/SIs): scope, deliverables, milestones and quality - Becoming a trusted advisor and partner to your business stakeholders - Influencing at all levels of the organization This is a remote eligible position. Candidates who live within a 45 mile radius of Boston, MA; Detroit, MI; and Denver, CO; will be required to work hybrid (2 days per week) out of our Dyntrace office. All candidates will be required to work EST hours. What will help you succeedMinimum Requirements - 8-10 years of relevant experience - Bachelor’s degree required Preferred Requirements - Previous experience working or supporting Salesforce and Sales Strategy Programs/Projects - Proficiency with program management and execution tools/methods (Agile/Waterfall/Hybrid) - Demonstrated success leading enterprise-scale transformations (business/process and/or technology/platform), including multiple workstreams and senior stakeholder management - Experience partnering directly with VP‑ and C‑suite‑level leaders on enterprise‑critical initiatives with material business impact - Experience with transformation governance and operating rhythms (steering committees, executive reporting, RAID management) - Strong interpersonal leadership, presentation, and communication skills - Proficiency with business process, operations and metrics definition best practices - Be a detail and action-oriented self-starter - Excellent executive communication, facilitation, and conflict/decision management skills Why you will love being a Dynatracer - A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. - Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. - A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. - An environment that fosters innovation, enables creative collaboration, and allows you to grow. - A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. - A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. - A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. - Attractive compensation packages and stock purchase options with numerous benefits and advantages. Compensation and RewardsDOE, salary $130K - $155K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location. Equal Employment OpportunityAll your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

Benefits

  • 401(K), 401(K) matching, Adoption Assistance, Commuter benefits, Company equity, Company-sponsored outings, Customized development tracks, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Volunteer in local community, Employee stock purchase plan, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Open door policy, Life insurance, Mentorship program, Paid volunteer time, Online course subscriptions available, Onsite gym, Open office floor plan, Paid holidays, Paid sick days, Performance bonus, Pet insurance, Promote from within, Lunch and learns, Relocation assistance, Remote work program, Sabbatical, Free snacks and drinks, Continuing education available during work hours, Tuition reimbursement, Mandated unconscious bias training, Unlimited vacation policy, Vision insurance, Wellness programs, Mental health benefits, Home-office stipend for remote employees, Diversity employee resource groups, Hiring practices that promote diversity, Employee resource groups, Hybrid work model, President's club, Wellness days

Related Categories

Related Job Pages

More Sales Operations Manager Jobs

Full TimeRemoteTeam 51-200Since 2020H1B Sponsor

• Provide critical support to our sales team • Create RFP responses and proposals • Maintain the CRM system • Coordinate tasks for Engineering • Review RFPs and create response tasks for Sales, Engineering, and Logistics • Prompt response to Sales and customer inquiries

United Arab Emirates
Job Closed
Revalize logo

Partner Sales Enablement Manager

Revalize

Idea-to-cash solutions that help drive revenue at thousands of organizations around the world.

Full TimeRemoteTeam 501-1,000H1B No Sponsor

• Oversee day-to-day execution of global sales and channel enablement programs, including program design, training facilitation, content curation, delivery, and continuous optimization. • Track and report on key success metrics and KPIs to demonstrate ROI and the overall impact of enablement initiatives on sales productivity and performance. • Manage the full lifecycle of sales playbook development, from design and creation to delivery and training, in close collaboration with frontline sales teams, sales operations, and product development. • Partner with sales and channel leaders to identify and prioritize enablement needs across learning, content, and related areas. • Implement, maintain, and provide training on sales enablement tools, including Salesforce, Partner Portal, and Learning Management Systems (LMS). • Collaborate with cross-functional teams such as Marketing and Revenue Operations to enhance sales processes and drive awareness and adoption of enablement programs. • Leverage AI-driven tools and analytics to personalize enablement content, optimize training delivery, and improve partner engagement. • Continuously explore and implement innovative enablement strategies, technologies, and best practices to stay ahead of industry trends. • Champion a culture of continuous learning and digital transformation within the sales and partner ecosystem.

Germany
Job Closed
Full TimeRemoteTeam 51-200

Sales Operations Analyst (Full-Time, Remote) About the Company We’re CatchCo, makers of Mystery Tackle Box — the original fishing subscription box since 2012. Our mission is to Rescue Humanity From the Indoors. Today, we help millions get outside with products sold at Walmart, Dick’s Sporting Goods, Amazon, and our website. We’ve moved past the venture-backed hype and are now under new ownership, building a lean, profitable, and lasting business. If you believe in getting people outdoors and doing work that matters, you’ll fit right in. Position Overview Mystery Tackle Box (MTB) is seeking a detail-oriented and analytically driven Sales Operations Analyst to support our Retail & Marketplaces Team. This role is the operational backbone of our retail sales and marketplace business, owning data, reporting, customer service and process infrastructure that enables our sales team to manage accounts effectively, hit revenue targets, and scale our retail partnerships. The ideal candidate thrives in a fast-paced environment, loves digging into numbers, and takes pride in optimizing processes for efficiency. Core Responsibilities - Reporting & Business Intelligence - Build, maintain, and distribute recurring reports on retail and marketplace sales performance, sell-through rates, inventory levels, and key account metrics for the VP of Retail & Marketplaces and Retail Account Manager. - Develop dashboards that surface real-time visibility into account health, shipment trends, and revenue vs. plan. - Analyze sell-through data by SKU, retailer, and season to identify risks and opportunities; proactively flag anomalies and recommend corrective actions. - Prepare ad hoc analyses and materials for retailer line reviews, buyer meetings, and internal business reviews. - Inventory & Demand Planning Support - Partner with the inventory controller and sales team to track item-level inventory positions across MTB warehouse and retailer networks. - Maintain demand forecasts and replenishment models to align supply with sell-through and turnover goals, avoiding both stockouts and overstock situations. - Monitor marketplace and retail account inventory regularly, flagging items at risk of out-of-stock or excess inventory ahead of peak seasons. - Assist in managing purchase order workflows and tracking inbound shipment timelines in coordination with the operations team. - Sales Operations & Account Support - Maintain CRM data hygiene for retail accounts and vendor accounts, ensuring account information, contact records, activity logs, and pipeline data are accurate and up to date. - Support order management processes, including tracking open orders, coordinating with the operations team on logistics issues, and flagging delivery discrepancies. - Assist the sales team with preparation of line review materials, seasonal proposals, innovation pipeline presentations, and tradeshow preparation. - Track and reconcile promotional programs, co-op funding, and retail media investments against plan; report on ROI and flag discrepancies. - Maintain organized records of retailer agreements, pricing files, program terms, and promotional calendars. - Cross-Functional Collaboration - Act as a connective tissue between sales, marketing, merchandising, and operations—ensuring data and insights flow efficiently across teams. - Support product development and merchandising teams by synthesizing retail account feedback and sell-through data into actionable input for assortment and innovation decisions. - Assist the sales team with business development pipeline tracking for prospective retail partners.​​​​​​​​​​​​​​ Requirements Experience - 2+ years of experience in sales operations, retail analytics, account management support, or a related role. - Experience in a consumer products, e-commerce, or retail environment is strongly preferred. Skills - Advanced proficiency in Microsoft Excel and/or Google Sheets; comfort working with large datasets and building models from scratch. - Experience with CRM platforms (e.g. HubSpot) and data/reporting tools (e.g. Looker) preferred. - Strong analytical and problem-solving skills with high attention to detail. - Solid understanding of retail fundamentals: sell-through, turns, margin, promotional requirements, and basic supply chain concepts. - Clear, concise communicator—able to translate data into simple narratives for sales and leadership audiences. - Highly organized and self-directed; capable of managing multiple workstreams and deadlines simultaneously. - Collaborative mindset with a proactive, service-oriented approach to supporting internal partners.

United States
Job Closed
Full TimeRemoteTeam 51-200

Sales Operations Analyst (Full-Time, Remote) About the Company We’re CatchCo, makers of Mystery Tackle Box — the original fishing subscription box since 2012. Our mission is to Rescue Humanity From the Indoors. Today, we help millions get outside with products sold at Walmart, Dick’s Sporting Goods, Amazon, and our website. We’ve moved past the venture-backed hype and are now under new ownership, building a lean, profitable, and lasting business. If you believe in getting people outdoors and doing work that matters, you’ll fit right in. Position Overview Mystery Tackle Box (MTB) is seeking a detail-oriented and analytically driven Sales Operations Analyst to support our Retail & Marketplaces Team. This role is the operational backbone of our retail sales and marketplace business, owning data, reporting, customer service and process infrastructure that enables our sales team to manage accounts effectively, hit revenue targets, and scale our retail partnerships. The ideal candidate thrives in a fast-paced environment, loves digging into numbers, and takes pride in optimizing processes for efficiency. Core Responsibilities - Reporting & Business Intelligence - Build, maintain, and distribute recurring reports on retail and marketplace sales performance, sell-through rates, inventory levels, and key account metrics for the VP of Retail & Marketplaces and Retail Account Manager. - Develop dashboards that surface real-time visibility into account health, shipment trends, and revenue vs. plan. - Analyze sell-through data by SKU, retailer, and season to identify risks and opportunities; proactively flag anomalies and recommend corrective actions. - Prepare ad hoc analyses and materials for retailer line reviews, buyer meetings, and internal business reviews. - Inventory & Demand Planning Support - Partner with the inventory controller and sales team to track item-level inventory positions across MTB warehouse and retailer networks. - Maintain demand forecasts and replenishment models to align supply with sell-through and turnover goals, avoiding both stockouts and overstock situations. - Monitor marketplace and retail account inventory regularly, flagging items at risk of out-of-stock or excess inventory ahead of peak seasons. - Assist in managing purchase order workflows and tracking inbound shipment timelines in coordination with the operations team. - Sales Operations & Account Support - Maintain CRM data hygiene for retail accounts and vendor accounts, ensuring account information, contact records, activity logs, and pipeline data are accurate and up to date. - Support order management processes, including tracking open orders, coordinating with the operations team on logistics issues, and flagging delivery discrepancies. - Assist the sales team with preparation of line review materials, seasonal proposals, innovation pipeline presentations, and tradeshow preparation. - Track and reconcile promotional programs, co-op funding, and retail media investments against plan; report on ROI and flag discrepancies. - Maintain organized records of retailer agreements, pricing files, program terms, and promotional calendars. - Cross-Functional Collaboration - Act as a connective tissue between sales, marketing, merchandising, and operations—ensuring data and insights flow efficiently across teams. - Support product development and merchandising teams by synthesizing retail account feedback and sell-through data into actionable input for assortment and innovation decisions. - Assist the sales team with business development pipeline tracking for prospective retail partners.​​​​​​​ Requirements Experience - 2+ years of experience in sales operations, retail analytics, account management support, or a related role. - Experience in a consumer products, e-commerce, or retail environment is strongly preferred. Skills - Advanced proficiency in Microsoft Excel and/or Google Sheets; comfort working with large datasets and building models from scratch. - Experience with CRM platforms (e.g. HubSpot) and data/reporting tools (e.g. Looker) preferred. - Strong analytical and problem-solving skills with high attention to detail. - Solid understanding of retail fundamentals: sell-through, turns, margin, promotional requirements, and basic supply chain concepts. - Clear, concise communicator—able to translate data into simple narratives for sales and leadership audiences. - Highly organized and self-directed; capable of managing multiple workstreams and deadlines simultaneously. - Collaborative mindset with a proactive, service-oriented approach to supporting internal partners. *Able to work in US hours

Belgium