Sales Operations Analyst (Full-Time, Remote) About the Company We’re CatchCo, makers of Mystery Tackle Box — the original fishing subscription box since 2012. Our mission is to Rescue Humanity From the Indoors. Today, we help millions get outside with products sold at Walmart, Dick’s Sporting Goods, Amazon, and our website. We’ve moved past the venture-backed hype and are now under new ownership, building a lean, profitable, and lasting business. If you believe in getting people outdoors and doing work that matters, you’ll fit right in. Position Overview Mystery Tackle Box (MTB) is seeking a detail-oriented and analytically driven Sales Operations Analyst to support our Retail & Marketplaces Team. This role is the operational backbone of our retail sales and marketplace business, owning data, reporting, customer service and process infrastructure that enables our sales team to manage accounts effectively, hit revenue targets, and scale our retail partnerships. The ideal candidate thrives in a fast-paced environment, loves digging into numbers, and takes pride in optimizing processes for efficiency. Core Responsibilities - Reporting & Business Intelligence - Build, maintain, and distribute recurring reports on retail and marketplace sales performance, sell-through rates, inventory levels, and key account metrics for the VP of Retail & Marketplaces and Retail Account Manager. - Develop dashboards that surface real-time visibility into account health, shipment trends, and revenue vs. plan. - Analyze sell-through data by SKU, retailer, and season to identify risks and opportunities; proactively flag anomalies and recommend corrective actions. - Prepare ad hoc analyses and materials for retailer line reviews, buyer meetings, and internal business reviews. - Inventory & Demand Planning Support - Partner with the inventory controller and sales team to track item-level inventory positions across MTB warehouse and retailer networks. - Maintain demand forecasts and replenishment models to align supply with sell-through and turnover goals, avoiding both stockouts and overstock situations. - Monitor marketplace and retail account inventory regularly, flagging items at risk of out-of-stock or excess inventory ahead of peak seasons. - Assist in managing purchase order workflows and tracking inbound shipment timelines in coordination with the operations team. - Sales Operations & Account Support - Maintain CRM data hygiene for retail accounts and vendor accounts, ensuring account information, contact records, activity logs, and pipeline data are accurate and up to date. - Support order management processes, including tracking open orders, coordinating with the operations team on logistics issues, and flagging delivery discrepancies. - Assist the sales team with preparation of line review materials, seasonal proposals, innovation pipeline presentations, and tradeshow preparation. - Track and reconcile promotional programs, co-op funding, and retail media investments against plan; report on ROI and flag discrepancies. - Maintain organized records of retailer agreements, pricing files, program terms, and promotional calendars. - Cross-Functional Collaboration - Act as a connective tissue between sales, marketing, merchandising, and operations—ensuring data and insights flow efficiently across teams. - Support product development and merchandising teams by synthesizing retail account feedback and sell-through data into actionable input for assortment and innovation decisions. - Assist the sales team with business development pipeline tracking for prospective retail partners.​​​​​​​​​​​​​​ Requirements Experience - 2+ years of experience in sales operations, retail analytics, account management support, or a related role. - Experience in a consumer products, e-commerce, or retail environment is strongly preferred. Skills - Advanced proficiency in Microsoft Excel and/or Google Sheets; comfort working with large datasets and building models from scratch. - Experience with CRM platforms (e.g. HubSpot) and data/reporting tools (e.g. Looker) preferred. - Strong analytical and problem-solving skills with high attention to detail. - Solid understanding of retail fundamentals: sell-through, turns, margin, promotional requirements, and basic supply chain concepts. - Clear, concise communicator—able to translate data into simple narratives for sales and leadership audiences. - Highly organized and self-directed; capable of managing multiple workstreams and deadlines simultaneously. - Collaborative mindset with a proactive, service-oriented approach to supporting internal partners.

Sales Operations Analyst (Full-Time, Remote) About the Company We’re CatchCo, makers of Mystery Tackle Box — the original fishing subscription box since 2012. Our mission is to Rescue Humanity From the Indoors. Today, we help millions get outside with products sold at Walmart, Dick’s Sporting Goods, Amazon, and our website. We’ve moved past the venture-backed hype and are now under new ownership, building a lean, profitable, and lasting business. If you believe in getting people outdoors and doing work that matters, you’ll fit right in. Position Overview Mystery Tackle Box (MTB) is seeking a detail-oriented and analytically driven Sales Operations Analyst to support our Retail & Marketplaces Team. This role is the operational backbone of our retail sales and marketplace business, owning data, reporting, customer service and process infrastructure that enables our sales team to manage accounts effectively, hit revenue targets, and scale our retail partnerships. The ideal candidate thrives in a fast-paced environment, loves digging into numbers, and takes pride in optimizing processes for efficiency. Core Responsibilities - Reporting & Business Intelligence - Build, maintain, and distribute recurring reports on retail and marketplace sales performance, sell-through rates, inventory levels, and key account metrics for the VP of Retail & Marketplaces and Retail Account Manager. - Develop dashboards that surface real-time visibility into account health, shipment trends, and revenue vs. plan. - Analyze sell-through data by SKU, retailer, and season to identify risks and opportunities; proactively flag anomalies and recommend corrective actions. - Prepare ad hoc analyses and materials for retailer line reviews, buyer meetings, and internal business reviews. - Inventory & Demand Planning Support - Partner with the inventory controller and sales team to track item-level inventory positions across MTB warehouse and retailer networks. - Maintain demand forecasts and replenishment models to align supply with sell-through and turnover goals, avoiding both stockouts and overstock situations. - Monitor marketplace and retail account inventory regularly, flagging items at risk of out-of-stock or excess inventory ahead of peak seasons. - Assist in managing purchase order workflows and tracking inbound shipment timelines in coordination with the operations team. - Sales Operations & Account Support - Maintain CRM data hygiene for retail accounts and vendor accounts, ensuring account information, contact records, activity logs, and pipeline data are accurate and up to date. - Support order management processes, including tracking open orders, coordinating with the operations team on logistics issues, and flagging delivery discrepancies. - Assist the sales team with preparation of line review materials, seasonal proposals, innovation pipeline presentations, and tradeshow preparation. - Track and reconcile promotional programs, co-op funding, and retail media investments against plan; report on ROI and flag discrepancies. - Maintain organized records of retailer agreements, pricing files, program terms, and promotional calendars. - Cross-Functional Collaboration - Act as a connective tissue between sales, marketing, merchandising, and operations—ensuring data and insights flow efficiently across teams. - Support product development and merchandising teams by synthesizing retail account feedback and sell-through data into actionable input for assortment and innovation decisions. - Assist the sales team with business development pipeline tracking for prospective retail partners.​​​​​​​ Requirements Experience - 2+ years of experience in sales operations, retail analytics, account management support, or a related role. - Experience in a consumer products, e-commerce, or retail environment is strongly preferred. Skills - Advanced proficiency in Microsoft Excel and/or Google Sheets; comfort working with large datasets and building models from scratch. - Experience with CRM platforms (e.g. HubSpot) and data/reporting tools (e.g. Looker) preferred. - Strong analytical and problem-solving skills with high attention to detail. - Solid understanding of retail fundamentals: sell-through, turns, margin, promotional requirements, and basic supply chain concepts. - Clear, concise communicator—able to translate data into simple narratives for sales and leadership audiences. - Highly organized and self-directed; capable of managing multiple workstreams and deadlines simultaneously. - Collaborative mindset with a proactive, service-oriented approach to supporting internal partners. *Able to work in US hours

• Administer the company's contract management toolkit and maintain a centralized repository of contract documents and records, ensuring accuracy, accessibility, and compliance with legal retention policies. • Collaborate with internal and external departments to create contract proposal templates, including sales agreements, vendor contracts, service agreements, and non-disclosure agreements (NDAs), ensuring compliance with company policies and legal requirements. • Support the key factors in each stage of a contract's lifecycle - creation, negotiation, execution, ongoing maintenance, renewal/termination. • Monitor contract deadlines, renewal dates, and obligations to ensure timely performance and compliance. • Create and publish reports showing contract status and performance elements. • Serve as a point of contact for external parties, including customers, vendors, and partners regarding contract-related inquiries/requests. • Support the manager in working closely with legal counsel and other internal stakeholders to address any legal or contractual issues and assist in negotiations to secure contract language. • Collaborate with Sales Ops leadership to identify opportunities to streamline contract processes, improve efficiency, and enhance the overall contract management system. • Ensure internal systems accurately reflect current pricing strategies, working to resolve issues in a timely manner. • Conduct in-depth analysis of pricing data, including historical sales transaction data, market trends, and competitor pricing strategies. • Evaluate the effectiveness of current pricing strategies, making recommendations for adjustments or improvements. • Build and curate pricing tools to create pricing schedules that are leveraged in new business proposals and contract renewal efforts. • Assists in creating and maintaining a suite of pricing intelligence tools to identify pricing opportunities and trends that inform pricing decisions and strategies. • Collaborate with stakeholders and IT to develop reports, dashboards, and analytics to track key performance metrics, trends, and insights. • Create user documentation, training materials, and resources to facilitate user adoption and proficiency. • Provide training and support to CRM users on system functionality, best practices, and processes. • Assists IT in developing and maintaining custom fields, objects, layouts, and workflows to optimize system functionality and usability.

• Serve as a primary liaison between the Costco account and internal teams, translating account-specific needs into actionable priorities and ensuring consistent, timely communication across stakeholders. • Own long-range forecasting (12–18 months), sales flow, and inventory planning in partnership with demand planning, operations, and sales teams, with particular focus on mitigating risk around high-velocity tentpole events. • Manage multiple forecasting systems, actioning against updates to inventory flows, promotional plans, pricing structures, and data governance for both new and existing SKUs. • Coordinate with analyst, strategic sales, and demand planning teams to track promotional performance, recalibrate forecasts, and develop forward-looking shipment strategies. • Partner with Strategic Sales and Analytics to deliver channel-specific promotional guidance and ensure alignment between national initiatives and account-level execution. • Support trade-spend optimization and healthy revenue growth by leveraging spend tools and aligning promotional investments with EBITDA objectives. • Contribute to sales strategy development and execution, continuously analyzing sales and operational performance to surface insights and drive improvement. • Lead weekly customer meetings and deliver timely financial updates, ad hoc reporting, and structured business reviews with clear, data-driven recommendations. • Build compelling internal and customer-facing presentations and strategic decks while maintaining a strong working knowledge of key product categories and the competitive landscape. • Bring intellectual curiosity and creative problem-solving to every challenge, identifying non-obvious solutions and continuously raising the bar on operational excellence.