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Ollie logo
Ollie

Ollie is a pet wellness brand that delivers pet food as real as the love pet owners have for their furry family members. Founded in 2015, the company endeavors

Data Analyst, Retention

Location

United States

Posted

101 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishSQL

Job Description

Data Analyst, Retention

Ollie

• Drive a data-driven approach to optimizing the Ollie member experience alongside peers from product, marketing, CX, & research through: - Exploratory analytical projects that identify actionable learnings & create high-value hypotheses - Hypothesis & initiative valuation to inform prioritization - Thoughtful test design & measurement for new experiences & features that makes sure we are constantly learning • Support the cross-functional team as the go-to data resource through ad hoc analysis, thought leadership on metric definition, sharing/presenting analyses, identifying & communicating data/tech needs, and contributing new ideas • Help build and maintain analytical excellence at Ollie by contributing ideas to enhance processes and being a key voice for how using data can innovate the member experience

Job Requirements

  • 2+ years of experience in data analytics,business intelligence, growth analytics, lifecycle analytics, retention analytics, or a related, preferably in subscription retention for a high-growth consumer business
  • You believe in Ollie’s mission, empathize deeply with the needs of dogs and dog parents, and find yourself relentlessly curious about user problems
  • You balance technical skills (SQL, Excel), applied statistics (test design & measurement, multivariate analysis, modeling), and subscription-based metrics (retention/churn, LTV) to effectively analyze data & answer questions
  • You are comfortable sourcing & joining information from various places - web & analytics platforms directly, curated reporting tools, production databases (Segment, GA, MixPanel, Looker, Snowflake)
  • You are skilled in breaking complex analytical problems or questions into manageable components that can be prioritized, tracked, & completed efficiently
  • You love transforming technical analysis into something clear, actionable, & interesting and thrive when communicating insights to team members in both written & verbal formats
  • Strong grasp of retention, churn, reactivation, cohort analysis, lifecycle performance, and customer behavior in a subscription or recurring-revenue business

Benefits

  • Competitive salary
  • Sponsored 401k program with employer match up to 4%
  • Comprehensive health coverage including medical, dental and vision
  • Unlimited vacation policy that you're encouraged to use
  • Paid parental leave
  • 1-week paw-ternity leave for new dog parents
  • Free Ollie subscription
  • Inspiring pack members!

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