Bei Alcon werden wir von der sinnvollen Arbeit angetrieben, die wir leisten, um Menschen zu helfen, brillant zu sehen. Als weltweit führendes Unternehmen in der Augenheilkunde setzen wir uns für Innovation und Fortschritt ein und handeln schnell. Bei uns werden Sie für Ihr Engagement und Ihre Leistungen belohnt und können Ihre Karriere wie nie zuvor vorantreiben. Gemeinsam gehen wir über uns hinaus, um das Leben unserer Patienten und Kunden zu verbessern. Wir fördern eine Unternehmenskultur, die alle einbezieht und suchen nach vielfältigen, talentierten Menschen, die sich Alcon anschließen möchten. Als Vertriebsmitarbeiter (m/w/d) im Aussendienst für unser Vision Care Team in der Schweiz übernehmen Sie die selbständige Betreuung der zugeordneten Kundengruppen (Optiker) im Gebiet rund um Zürich/Zentralschweiz. Der Produktbereich umfasst Kontaktlinsen und Pflegemittel und das Alcon Dry Eye Portfolio. Der Dienstsitz befindet sich im Home Office. Ein typischer Arbeitstag in dieser Funktion umfasst: - Betreuung und Entwicklung des vorhandenen Kundenstammes und der Kundenbeziehungen im entsprechenden Verkaufsgebiet Zentralschweiz - Selbstständige Planung der Besuche im Rahmen der Vorgaben und Entwicklung der Verkaufsstrategien zur Verbesserung der Kundenzufriedenheit und der Umsätze - Verantwortung für die Zielerreichung in den Bereichen Besuchsfrequenz, Umsatz (Budget), Marktanteil und Distribution - Planung, Durchführung und Erfolgsanalyse von Präsentationen der Produkte, sowie Schulungen und Workshops mit unseren Kunden - Dokumentation und Pflege der Kundendaten unter Nutzung der Vertriebsinformationssystem WAS SIE ZU ALCON MITBRINGEN: - Idealerweise Erfahrung im Vertrieb/Aussendienst oder im augenoptischen Bereich - Hohe Reisebereitschaft in Ihrer Region sowie Führerausweis der Kategorie B - Gute MS-Office Kenntnisse - Sehr gute Deutschkenntnisse und gute Englischkenntnisse in Wort und Schrift; Schweizerdeutsch- und/oder Französisch- sowie Italienischkenntnisse sind von Vorteil - Professionelles und sicheres Auftreten, sowie starke kommunikative Fähigkeiten - Ausgeprägtes Verhandlungsgeschick - Unternehmerisches Denken und Handeln, ergebnisorientierte Vorgehensweise und „Hands-On“ Mentalität WIE SIE BEI ALCON ERFOLGREICH SEIN KÖNNEN: - Erleben Sie ein exzellentes Onboarding ab dem ersten Arbeitstag bei einem der Top-Arbeitgeber 2026(*) und entdecken Sie die vielfältigen Weiterentwicklungsmöglichkeiten innerhalb nationaler und internationaler Abteilungen - Arbeiten Sie eigenverantwortlich, umsatzorientiert und entdecken Sie das abwechslungsreiche Aufgabenfeld mit vielen Gestaltungsmöglichkeiten und Raum für eigene Ideen - Arbeiten Sie mit einem hervorragenden, kollegialen Team zusammen, das Sie dabei unterstützt, Ihre Ziele zu erreichen und erfolgreich zu sein - Erhalten Sie neben einer attraktiven Vergütung ein umfangreiches Package an Benefits und Zusatzleistungen (*) ausgezeichnet vom Top Employer Institute®, der weltweiten Institution für die Zertifizierung von herausragenden Mitarbeiterbedingungen. Alcon Careers "See your impact" unter https://alcon.com/about-us/careers #LI-DNI ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker

Title: Inside Service Sales Specialist (Service Growth & Contracts) Location: Charlotte United States Job Description: Position Summary: The Inside Service Sales Specialist is responsible for driving growth in service revenue, contract coverage, and customer lifecycle value across the Biotage installed base. This role proactively engages customers to position service agreements and lifecycle support solutions that maximize system uptime, performance, and long-term customer success. Working at the intersection of Sales, Service, and Customer Success, this role leverages data, CRM insights, and close collaboration with Field Service Engineers and Technical Support to identify opportunities, improve contract attachment rates, and expand Biotage’s share of wallet within existing accounts. Key Responsibilities: Service Revenue & Growth: - Drive renewal, conversion, and upsell of service agreements - Convert warranty to contracts, renew contracts, and convert billable accounts to contracts Customer Lifecycle Management: - Manage assigned accounts across lifecycle stages - Act on warranty expirations, renewals, and service trends CRM & Data-Driven Selling: - Maintain accurate Salesforce data - Use data to prioritize opportunities and manage pipeline Collaboration: - Partner with Field Service Engineers, Technical Support, Sales, and Customer Service - Align on account strategies Value-Based Selling: - Communicate service value (uptime, cost predictability, performance) - Prepare proposals and customer communications, prepare bids and respond to RFQs Continuous Improvement: - Identify trends to improve coverage and renewal rates - Support promotions and service strategy evolution Qualifications: Required: - Bachelor’s degree or equivalent experience - 2+ years in sales or service sales in technical/scientific environment - Strong communication skills - CRM experience (Salesforce preferred) Preferred: - Service contract sales experience - Analytical instrumentation experience Core Competencies: - Customer-centric mindset - Data-driven decision making - Strong organization and collaboration skills Travel Required: -Potential for travel required to attend annual Service meetings in remote location or to attend specific training seminars (less than ~10%). Locations Charlotte Remote status Hybrid

• Accountable for Annual achievement of multiple sales and revenue OP targets for assigned Specialty Segment territory driven through development of new growth and flow business • Development of any new growth levers within assigned service segment to meet or exceed growth and capture requirements of the business • Develop deal pricing strategy and ensure pricing compliance for segment opportunities • Ownership and activation of option & upgrades, Refresh, and other strategic growth opportunities for service segment • Forecast orders and sales within the applicable sales funnel tools and reports for their products/solutions/services/options and upgrades in their assigned territory/accounts. • Manage install base and drive lifecycle management strategies • Cultivating, leveraging, and developing long-term customer relationships with department decision makers, but including "C" level and Senior VP level relationships, coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs • Track and communicate market trends to/from the field including competitor data and develop and lead effective counterstrategies • Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers • Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision-making process • Maintain up to date detailed knowledge of customer products and services. • Create territory/account plans including opportunity development, competitive strategies and targets • Build strong business relationships and formulate account relationship plans within the assigned accounts/ territory. • Identify & respond to key account technical and departmental decision makers' needs and maintain customer contact records in the relevant CRM tools • Represent the company at relevant medical conferences and technical exhibitions to promote product/solution and company • Drive tender/bid process including the needs qualification, vendor selection, quotation and closure of their product/solution/service opportunities to meet orders, sales and margin targets as well as to maximize customer satisfaction assigned territory Management and leadership to resolution of customer issues related to commercial service including but not limited to disputes, collections, entitlement verification

Role Description We are seeking a motivated and results-driven Inside Sales Consultant to join our growing motorcoach company. This role is responsible for following up on inbound leads / existing quotes, gathering feedback on open quotes, and converting inquiries into confirmed reservations. The ideal candidate is an excellent communicator, highly organized, and comfortable working in a fast-paced, customer-focused environment. This position plays a critical role in driving revenue and delivering an exceptional customer experience from first contact to booking. Working Hours: 10:00 AM – 6:00 PM EST Key Responsibilities: - Lead / Quote Follow-Up & Conversion - Follow up on existing quotes at pre-determined times - Engage prospects to understand trip details, needs, and decision timelines - Convert qualified leads into booked reservations - Customer Relationship Management - Build rapport with schools, corporate clients, tour groups, and private customers - Maintain consistent communication throughout the sales cycle - Provide professional, friendly, and knowledgeable service - Objection Handling & Closing - Address customer questions regarding pricing, availability, and safety - Reinforce company value propositions (safety record, reliability, service quality) - Proactively close sales and secure deposits - Lead Management & CRM Tracking - Maintain accurate records of all interactions in CRM system - Track lead status, follow-ups, and conversion outcomes - Ensure no opportunities fall through the cracks - Feedback Collection & Continuous Improvement - Gather feedback from lost or inactive leads - Identify trends in objections or lost business - Provide insights to management to improve pricing, service, and sales strategy Qualifications - 2+ years of inside sales, customer service, or call center experience - Strong phone presence and written communication skills - Excellent organizational and time management abilities - Comfortable using CRM systems and sales tools - Ability to handle multiple inquiries and prioritize effectively - Self-motivated with a results-oriented mindset Requirements - Key Performance Indicators (KPIs): - Outbound calls made on time - Conversion rates - Contact rate - Quote to Reservation - Quote to Re-Quote - Follow-up completion rate - Customer satisfaction scores - Compensation: $9 - $10 an hour Company Description 1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide. Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential. We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.