Biotage

• Drive sales of Biotage instruments and consumables including flash chromatography systems, microwave and peptide synthesizers, solvent and nitrogen evaporators, automated sample prep, plasmid purification, and scale-up systems • Provide post-sales support and ensure customer satisfaction • Develop and execute strategic plans to meet customer needs and achieve account growth • Build and maintain strong B2B relationships with key customers and stakeholders • Identify and qualify new leads, develop Key Opinion Leaders (KOLs), and close deals through technical presentations and negotiations • Represent Biotage at conferences, seminars, exhibitions, and other marketing events • Provide accurate sales forecasts and achieve monthly, quarterly, and annual sales targets • Manage demo resources and accessories effectively • Maintain comprehensive documentation of sales activities and opportunities in Salesforce.com • Generate quotes and finalize deals within authorized pricing limits

• Achieve defined monthly, quarterly, and annual targets for revenue, profitability for the territory and specific product volumes • Discover and characterize the problems and/or unmet needs of prospective and current customers in order to effectively develop appropriate winning solutions (ensuring customer success) • Expand customer knowledge of Biotage products and their benefits via sales calls, seminars, and hands on demonstration • Identify and developing new customers relationships (add new customer accounts and expand current customer relationships) • First line of support to customers with hands-on development and troubleshooting of SPE Sample Prep Methods at customer’s sites • Train customers on most successful ways to achieve maximum value from Biotage products • Collaborate with Biotage Applications Scientist in the development of advanced or challenging SPE Sample Prep Methods • Collect and provide feedback from customers on experiences and success level with Biotage products • Demonstrate Biotage equipment either at customer site or via virtual call in order to facilitate sale of product(s) • Communicate regularly with the Inside Sales group to leverage opportunities • Provide on time and accurate sales forecasts • Timely follow up and qualification of leads and document results in CRM platform • Accurate and up to date documentation of sales activities and opportunity status in CRM platform • Represent the company at conferences as needed • Generate quotes and negotiate pricing within authorized limits

Title: Marketing Specialist Location: Charlotte United States Department: Sales & Marketing Remote status: Hybrid Job Description: From drug discovery and development to analytical testing, Biotage supports the work that drives progress in life science and improves human health. With expertise in separation and purification technologies and versatile, intelligent workflow solutions, we help optimize processes for more than 5,000 customers worldwide. Our mission is clear: to empower scientists to simplify and accelerate discovery and development. We are seeking a Marketing Specialist to join us at our US Headquarters located in Charlotte, NC. This is a hybrid position (minimum 3 days per week in-office required). The Marketing Specialist at Biotage plays a critical role in driving digital demand generation and supporting the company's broader marketing strategy. This position is primarily responsible for planning, executing, and optimizing digital marketing programs, with a secondary focus on supporting tradeshows and field events. Key Responsibilities: Digital Marketing The Marketing Specialist works closely with Market Segment Managers, global marketing and sales team to plan, execute, and optimize digital initiatives that generate leads, enhance brand visibility, and support revenue growth, while ensuring all activities align with the North America marketing budget and demand generation goals. Core responsibilities include: - Cross Functional Collaboration: Partnering with Market Segment Managers, global marketing teams and sales to align lead generation efforts and strengthen conversion strategies. - Workflow Design (Hubspot): Building automated marketing campaigns for lead nurturing and conversion, driven by user segmentation. Developing and executing email marketing programs, including segmentation, A/B testing, deployment, and ongoing optimization. - Data & Segmentation (Hubspot): Segmenting target audiences, maintaining data hygiene, and analyzing campaign performance to refine targeting and messaging strategies. - Digital Campaign Execution: Managing digital advertising, promotions, retargeting, and outbound marketing programs. - Performance Analysis (Hubspot, Sales Force): Tracking and reporting on key campaign metrics, using insights to improve conversion rates and maximize ROI. - CRM & Data Management (Hubspot & Sales Force): Monitoring and managing CRM integrations, ensuring data accuracy, and maintaining high quality, actionable marketing data. - Lead Management (Hubspot & Sales Force): Overseeing lead scoring processes (Hubspot) and ensuring timely handoff of qualified leads to the sales team (Sales Force). - Virtual Events & Webinars: Coordinating and producing webinars, virtual events, and other digital field marketing activities. - Social media & Communications: Managing social media scheduling, content distribution, and audience engagement. - Technical Troubleshooting: Identifying and resolving issues related to campaign execution, integrations, tracking, or marketing technology performance. Tradeshows & Events The Marketing Specialist also supports the planning and execution of tradeshows and in-person events. Responsibilities include: - Participating in scheduled packing days at the office or warehouse and assisting with inventory, labeling, and preparation of materials for shipment. - Coordinating logistics, documentation, and digital assets related to event preparation and marketing. - Supporting post event activities, including lead processing, follow up coordination, and performance reporting. Qualifications - Bachelor's or master's degree in marketing or a related field, or 1-4 years of experience in a marketing role supporting direct marketing, segmentation, market research, campaign execution, and reporting. - Demonstrated experience executing integrated marketing campaigns using a mix of tactics, including digital marketing, email pushes, tradeshows, and online customer events. - Strong understanding of social media platforms, digital engagement strategies, and marketing automation tools. - Proficiency in online marketing strategies and channels, with in depth knowledge of SEO best practices. - Hands on experience planning, creating, and scheduling social media content, including copywriting and coordinating creative assets. - Ability to manage multiple projects simultaneously, prioritize effectively, and meet internal deadlines. - Experience using graphic design tools such as Adobe Photoshop, Canva, InDesign, or Illustrator. - Proficiency with Salesforce, HubSpot, Google Analytics, and other web analytics or marketing tech platforms. - Experience supporting or coordinating events and exhibits, including inventory tracking, packaging, shipping, logistics, and travel coordination (preferred).

• Own and grow your territory—driving sales of innovative consumables & services • Build lasting relationships with bioprocessing customers and key accounts • Identify and win new business through proactive outreach and market insight • Deliver engaging presentations, training, and customer meetings • Represent us at industry events, conferences, and exhibitions • Turn market intelligence into real impact—feeding insights into strategy and R&D

We are pleased to share an exciting opportunity to join Biotage, a global leader in separation science, as a Field Service Engineer in Mumbai, India. This dynamic role offers hands on technical challenges, extensive customer engagement, and the chance to work with state-of-the-art scientific instruments. Key responsibilities - Install, maintain, and troubleshoot Biotage instruments and systems. - Deliver user training and perform preventative maintenance to ensure optimal performance. - Provide prompt and effective technical support to maximize customer satisfaction. - Take proactive ownership of service activities and resolve customer issues effectively. - Support the expansion of service contract coverage by promoting value-added services. - Represent Biotage professionally promoting our products and instruments. - Collaborate with regional teams to support service excellence. What we are looking for - Diploma or BTech in Electronics, Electrical, Mechanical, or Instrument Engineering. - Experienced within the service industry. - Adaptable to new technologies. - Strong communication and interpersonal skills. - Willingness to travel extensively within the assigned region. About Biotage Biotage is a global supplier and solutions partner to a wide range of customers within drug discovery and development and analytical testing. With strong expertise in separation and purification technologies, and a focus on leveraging intelligent workflow solutions, we aim to efficiently support the advancement and protection of human health. Learn more at biotage.com.

• Install, maintain, and troubleshoot Biotage instruments and systems. • Deliver user training and perform preventative maintenance to ensure optimal performance. • Provide prompt and effective technical support to maximize customer satisfaction. • Take proactive ownership of service activities and resolve customer issues effectively. • Support the expansion of service contract coverage by promoting value-added services. • Represent Biotage professionally promoting our products and instruments. • Collaborate with regional teams to support service excellence.

We are seeking a dynamic and results-driven Area (Territory) Sales Manager to establish and grow Biotage’s business in the Gujarat, India. The ideal candidate will be responsible for driving sales, developing strategic customer relationships, and expanding market presence through technical expertise and business development initiatives. Key Responsibilities Strategic sales lead: - Drive sales of Biotage instruments and consumables including flash chromatography systems, microwave and peptide synthesizers, solvent and nitrogen evaporators, automated sample prep, plasmid purification, and scale-up systems. - Provide post-sales support and ensure customer satisfaction. Strategic Account Management: - Develop and execute strategic plans to meet customer needs and achieve account growth. - Build and maintain strong B2B relationships with key customers and stakeholders. Business Development: - Identify and qualify new leads, develop Key Opinion Leaders (KOLs), and close deals through technical presentations and negotiations. - Represent Biotage at conferences, seminars, exhibitions, and other marketing events. Sales Operations: - Provide accurate sales forecasts and achieve monthly, quarterly, and annual sales targets. - Demonstrate systems and products to highlight business value and differentiation. - Manage demo resources and accessories effectively. CRM & Reporting - Maintain comprehensive documentation of sales activities and opportunities in Salesforce.com. - Generate quotes and finalize deals within authorized pricing limits. - Submit timely standard and ad hoc reports as required. Skills and Experience - Bachelor’s or master’s degree in chemistry, Biological Sciences, or related field. MBA/PGDBM in Marketing is highly desirable. - Solid demonstrated experience in direct sales and service experience in chemical/biological sciences. - Strong understanding of the Indian market and customer landscape. - Proven ability to understand and address customer needs and tailored solutions. - Proficiency in CRM tools (e.g. salesforce) and MS office suite - Excellent communication, negotiation and presentation skills. What we offer - Competitive compensation and performance incentives - Opportunities for professional growth and development - A collaborative and innovative work environment - Access to cutting-edge scientific technologies About Biotage Biotage is a global supplier and solutions partner to a wide range of customers within drug discovery and development and analytical testing. With strong expertise in separation and purification technologies, and a focus on leveraging intelligent workflow solutions, we aim to efficiently support the advancement and protection of human health. Learn more at biotage.com

• Achieve defined monthly, quarterly, and annual targets for revenue and profitability for the territory • Discover and characterize the problems and/or unmet needs of prospective and current customers • Expand customer knowledge of Biotage products and their benefits via sales calls, seminars, and hands-on demonstrations • Identify and develop new customer relationships • Provide first line of support to customers with hands-on development and troubleshooting of SPE Sample Prep Methods • Train customers on achieving maximum value from Biotage products • Collaborate with Biotage Applications Scientist in developing advanced SPE Sample Prep Methods • Collect and provide feedback from customers on Biotage product experiences • Demonstrate Biotage equipment either at customer site or via virtual call • Communicate regularly with the Inside Sales group to leverage opportunities • Provide on-time and accurate sales forecasts • Timely follow up and qualification of leads and document results in CRM platform • Accurate documentation of sales activities and opportunity status in CRM platform • Represent the company at conferences as needed • Generate quotes and negotiate pricing within authorized limits

Title: Inside Service Sales Specialist (Service Growth & Contracts) Location: Charlotte United States Job Description: Position Summary: The Inside Service Sales Specialist is responsible for driving growth in service revenue, contract coverage, and customer lifecycle value across the Biotage installed base. This role proactively engages customers to position service agreements and lifecycle support solutions that maximize system uptime, performance, and long-term customer success. Working at the intersection of Sales, Service, and Customer Success, this role leverages data, CRM insights, and close collaboration with Field Service Engineers and Technical Support to identify opportunities, improve contract attachment rates, and expand Biotage’s share of wallet within existing accounts. Key Responsibilities: Service Revenue & Growth: - Drive renewal, conversion, and upsell of service agreements - Convert warranty to contracts, renew contracts, and convert billable accounts to contracts Customer Lifecycle Management: - Manage assigned accounts across lifecycle stages - Act on warranty expirations, renewals, and service trends CRM & Data-Driven Selling: - Maintain accurate Salesforce data - Use data to prioritize opportunities and manage pipeline Collaboration: - Partner with Field Service Engineers, Technical Support, Sales, and Customer Service - Align on account strategies Value-Based Selling: - Communicate service value (uptime, cost predictability, performance) - Prepare proposals and customer communications, prepare bids and respond to RFQs Continuous Improvement: - Identify trends to improve coverage and renewal rates - Support promotions and service strategy evolution Qualifications: Required: - Bachelor’s degree or equivalent experience - 2+ years in sales or service sales in technical/scientific environment - Strong communication skills - CRM experience (Salesforce preferred) Preferred: - Service contract sales experience - Analytical instrumentation experience Core Competencies: - Customer-centric mindset - Data-driven decision making - Strong organization and collaboration skills Travel Required: -Potential for travel required to attend annual Service meetings in remote location or to attend specific training seminars (less than ~10%). Locations Charlotte Remote status Hybrid

• Responsible for achieving strategic account growth objectives by establishing and nurturing strong B2B relationships with existing customers and prospective accounts. • Increase sales revenue by identifying new accounts and discovering opportunities within portfolio accounts. • Lead the deployment of corporate-wide resources to provide comprehensive products, services, and solutions to strategic accounts. • Partner with Regional Sales Managers, Technical Sales Representatives as well as sales support functions to devise effective account strategies for each key customer. • Stay current on existing and new Biotage products and marketing/sales campaigns to maximize sales opportunities. • Develop effective product positioning via innovative solutions and ideas that address customer needs. • Research and capture market intelligence as well as customer and sector specific competitive intelligence. • Track results of strategic initiatives and update account profiles in the Company’s CRM (Salesforce). • Act as the liaison between key customers and internal teams to ensure a high level of customer satisfaction in all assigned key accounts. • Serve as the internal resource of knowledge for all account-specific intelligence and interface activities. • Responsible for creating and updating profiles of key accounts in the Company’s CRM.