As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource. Nalco Water, an Ecolab Company, seeks a Technical Sales Representative to join its industry leading sales team.  You’ll be responsible for revenue and profit growth of programs and services in targeted accounts.  Using a consultative sales approach, you’ll build relationships with existing customers by executing system assurance programs that meet their key business needs.  With strong account leadership, you’ll also convert strategic competitive accounts and sell new technologies to current customers.  What’s in it For You: - The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments - The ability to make an impact with a company that is passionate about your career development - Paid training held in the field and at Nalco Water Headquarters in Naperville, IL - Enjoy a flexible, independent work environment  - Receive a non-decaled company vehicle for business and personal use  - Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!  What You Will Do: - Generate and execute sales plans in existing customer base and in assigned competitively-held accounts, to meet profit increase goals - Work closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales - Develop strong relationships with key stakeholders in current and prospective customers, including plant or facility executives - Provide technical support to customers; identifying and resolving customer challenges, escalating as required - Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels. - Actively sell and support Nalco Water innovations and technology in assigned customers to promote long-term business relationships with Nalco Water Position Details:  - Candidate must reside within a commutable distance from Savannah, GA - Territory covers about a 100-mile radius of the surrounding area - Targeted accounts are within the Paper industry - <20% overnight travel required Minimum Qualifications: - Bachelor's degree - Technical sales or field sales support experience - Position requires a current and valid driver's license - Immigration sponsorship is not available for this role Physical Requirements: - Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle) - Ability to perform essential functions of the job, with or without reasonable accommodation Preferred Qualifications: - Bachelor’s degree in engineering (chemical, mechanical, industrial) or life sciences (biology, chemistry, etc.) - Water treatment or specialty chemical industry experience - Working knowledge of paper machine operations, wet end chemistry, pulp mill operations About Nalco Water: In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers. Annual or Hourly Compensation Range The total Compensation range for this position is $81,200-$121,700 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing. - Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

• Provide product and technical support for assigned accounts • Identify and develop potential new business opportunities • Convey customer requirements to Product Management, Marketing and Engineering teams • Provide functional and technical support to customers • Respond to customer questions on technical best practices and business related issues • Deliver high-level and detailed technical sales presentations • Responsible for attending conferences, seminars, etc

• Develop and maintain relationships with key stakeholders across assigned Global System Integrators (e.g., TCS, Infosys, HCL, IBM India) and strategic enterprise customers. • Act as a local point of contact and relationship bridge, ensuring customers and partners feel heard, supported, and aligned with Percona. • Drive a high level of responsiveness and engagement aligned to customer time zones and expectations. • Coordinate and communicate the status of support tickets and consulting activities, ensuring stakeholders receive clear, regular updates. • Host operational review calls to summarize progress, highlight risks, and provide guidance. • Track escalations and ensure visibility internally, while reinforcing proper support processes and SLAs. • Deliver or coordinate technical onboarding, training sessions, and best practice workshops for partners and customers. • Help reduce recurring issues by promoting proactive adoption of Percona best practices and architectures. • Serve as a technical sounding board for partner architects and customer teams. • Partner with Sales, Customer Success, Support, Consulting, and Product teams to ensure alignment on customer needs and priorities. • Provide structured feedback on customer sentiment, recurring issues, and product gaps. • Support joint initiatives with GSIs, including enablement programs and strategic account alignment. • Monitor support activity across assigned accounts to identify trends, risks, and improvement opportunities. • Provide structured reporting on customer health, escalations, and engagement effectiveness. • Contribute to continuous improvement of Percona’s partner engagement model.

• Collection, analysis and change recommendations of configuration information • Collection and analysis of customer network information • Collection and analysis of packet trace information • Recommend actions based on analysis • Customer education (gaps in networking, product knowledge etc) • Installation and configuration assistance • Reproduction of customer environments on lab equipment • Follow up technical cases and manage the right expectation until the closure of the cases • Conduct weekly status conference calls with customers to report status of open issues and projects • Conduct quarterly site visits for your managed accounts • Work closely and provide direct technical email and phone support to our customers in the Americas Region (Canada, US, Central and South America) • Develop best practice deployment and troubleshooting methodology documentation • Analysis of support request, completion of requests for information and documentation • Will exercise independent judgment in methods, techniques and evaluation criteria for obtaining results