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The future force of global offshore recruitment & outsourcing
IT Support Specialist
Location
Philippines
Posted
48 days ago
Salary
₱40K - ₱55K / month
Seniority
Senior
Job Description
IT Support Specialist
Outforce
• Provides routine technical assistance to computer system users. • Answers questions or resolves computer problems for clients via telephone, Microsoft Teams, or from a remote location. • Provides assistance concerning the use of computer hardware and software, installation, word processing, electronic mail, and operating systems. • Provides assistance to our Sr. IT Support Specialists as needed. • Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, and maintains a pleasant and professional image. • Makes good use of web tools and online industry resources and can implement and manage web projects, has online marketing knowledge, aware of industry trends. • Has an awareness of, researches and adopts effective technologies that improve the bottom line, works well with tech resources. • Performs routine maintenance on system components. • Understands system performance requirements and what kind of maintenance is needed. • Identifies measures or indicators of system performance and the actions needed to improve or correct performance relative to the goals of the system. • Can accurately evaluate system performance.
Job Requirements
- 1 – 3 years of related experience in PC support.
- Knowledge of networking is a plus.
- Must be familiar with Windows desktop operating systems, Microsoft Office, and computer components.
- High school diploma or equivalent required.
- A+ certification or equivalent education.
- Basic knowledge of Microsoft Office, including Word, Excel, and PowerPoint required.
- Knowledge of the inner workings of PCs and Windows operating systems is required.
Benefits
- Competitive compensation package aligned with your skills and experience
- Night differential pay to help maximize your earnings
- Comprehensive HMO coverage, including a free dependent on Day 1
- Permanent work-from-home setup for better work-life balance
- Employee referral program with rewarding incentives
- 20 days of annual leave, giving you flexibility to manage your time
- Engaging team activities and events to keep work enjoyable
- Build strong, high-impact connections with key stakeholders across the business
- Take part in client engagement initiatives to elevate your professional experience
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Fax Server Clerk Float - Part Time
Florida Cancer SpecialistsSince 1984, Florida Cancer Specialists & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. Recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award. Offers patients access to more clinical trials than any private oncology practice in Florida. Patients have access to ground-breaking therapies in a community setting. Partnership with Sarah Cannon, one of the largest clinical research organizations in the United States.
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