1. About the Company Duetto, the industry-leading hospitality revenue management system, leads the way in helping hotels, resorts and casinos optimize revenue and boost profit. Our leading SaaS platform, expanding suite of products, and incredibly skilled team have been at the heart of our continued success and our ambition for future growth knows no bounds. Duetto is building the future of hotel revenue strategy. We’re not just another SaaS company — we’re redefining what’s possible for hotels through our category-creating platform, the Revenue & Profit Operating System. 2. Role Summary / Purpose The Legal Operations & Systems Lead is responsible for architecting and driving the operational infrastructure of Duetto's legal function — spanning legal technology, AI-powered workflows, and commercial legal execution. Sitting directly alongside the General Counsel in a two-person department covering 10+ global jurisdictions, this role is the operational engine that enables the legal function to move at the speed of the business. The Legal Operations & Systems Lead designs and owns the frameworks, systems, and standards that allow a lean team to deliver outsized impact — turning process gaps into automated workflows, and complex legal matters into clear, actionable guidance. This is a high-visibility role with a defined Chief of Staff growth path and direct engagement with Duetto's executive leadership. The role is built to grow. Strong performers move into a Chief of Staff (Legal) track within 12 to 24 months. The path is real and the visibility is immediate: you will work directly with the CEO, CFO, and CTO on matters that move the business. This is not a traditional paralegal role. If you want to review documents in a queue and wait for direction, this is the wrong fit. If you want to build the queue, automate half of it, and improve the playbook, read on. What We Offer - Direct mentorship from a GC managing a complex global legal function - High visibility with executive leadership from day one - A real Chief of Staff path, not a vague promise: the role is scoped to grow with you - Remote-first with flexibility on schedule - A chance to build something: you will leave a mark on how this department operates 3. Key Responsibilities - Design and architect the legal technology stack — including CLM, legal intake, and workflow automation platforms — establishing the standards and frameworks that allow the legal function to scale without proportional headcount growth. - Drive deployment of AI and LLM-based tools to automate routine contract review, NDA triage, and legal research, materially reducing turnaround times across the business. - Establish and maintain self-service intake workflows and playbook libraries, ensuring templates remain current, defensible, and accessible to business stakeholders without requiring GC involvement for routine requests. - Lead first-pass review and redline of NDAs, vendor MSAs, and standard customer agreements within established parameters, identifying revenue-blocking terms and proposing resolutions that accelerate commercial cycles. - Conduct targeted regulatory and commercial research across relevant jurisdictions, delivering concise, decision-ready summaries to the GC and executive stakeholders. - Architect the legal rhythm of business — owning board preparation, matter tracking, department OKRs, and cross-functional alignment with Sales, Finance, and Product. - Drive outside counsel intake coordination and invoice management, applying rigorous budget discipline and ensuring spend is directed to matters that cannot be handled internally. - Evaluate and identify manual or redundant legal processes, designing automated or templated replacements that reduce dependency on reactive legal support. - Standardize the legal knowledge base — including internal communications, Slack governance, and documentation systems — so institutional knowledge is preserved, accessible, and current. - Perform other related duties as needed to support team and company priorities. 4. Qualifications Required: - 6+ years of experience in legal operations, law firm operations, paralegal work, contracts management, or a combination of equivalent roles - Demonstrated experience reviewing, redlining, and negotiating commercial contracts including NDAs, MSAs, and vendor agreements - Proven proficiency with AI and LLM tools applied to legal work — contract analysis, research, drafting, or workflow automation - Strong written communication skills with the ability to translate complex legal issues into plain, actionable business language - Hands-on experience designing or implementing legal tech systems (CLM, legal intake, helpdesk, or workflow automation platforms) - Demonstrated ability to operate independently, set priorities without direction, and deliver in a fast-moving, resource-constrained environment - JD, paralegal certificate, or equivalent substantive legal experience Preferred: - Specialized skills, knowledge, or experience within the Hospitality technology industry. - Experience at a SaaS or B2B technology company - Multi-jurisdictional exposure across US, UK, EU, or APAC legal environments - Familiarity with no-code or low-code automation tools (e.g., Zapier, Make, or equivalent) - Prior Chief of Staff, legal operations leadership, or strategic operations experience 5. Equal Employment Opportunity Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

This position is National Remote. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. UMR, UnitedHealthcare’s third-party administrator (TPA) solution, is the nation’s largest TPA. When you work with UMR, what you do matters. It's that simple . . . and it's that rewarding. In providing consumer - oriented health benefit plans to millions of people; our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system. Opportunities are endless for your career development and advancement within UMR due to our record-breaking growth. Regardless of your role at UMR, the support you feel all around you will enable you to do what you do with energy, quality, and confidence. So, take the first step in what is sure to be a fast - paced and highly diversified career. The Content Developer is critical for creating and maintaining custom content and configurations across our suite of portals and applications. The ideal candidate will have strong coding skills and thrive in fast-paced environments, delivering high-quality work on urgent and short-timeline projects. This position is full-time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 AM - 5:00 PM CST. This will be on-the-job training and the hours during training will be 8:00 AM - 5:00 PM from Monday - Friday. Primary Responsibilities: - Develop and implement custom content and configurations for UMR web portals and apps - Code specific designs accurately and efficiently, ensuring alignment with project requirements - Collaborate with designers, project managers, and other stakeholders to meet tight deadlines - Maintain version control and code integrity using GitHub - Support ongoing enhancements and troubleshooting for existing portal content - Ensure compliance with UMR standards and best practices You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - High School Diploma / GED OR equivalent work experience - Must be 18 years of age OR older - 2+ years of experience coding with HTML and other content development languages (CSS, JavaScript, etc.) - 2+ years of experience using GitHub for version control and collaboration - Ability to work full-time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 AM - 5:00 PM CST Preferred Qualifications: - 5+ years of experience in content development and coding - Experience with Workfront for project management - Familiarity with UMR systems and processes Telecommuting Requirements: - Ability to keep all company sensitive documents secure (if applicable) - Required to have a dedicated work area established that is separated from other living areas and provides information privacy - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Soft Skills: - Strong attention to detail and ability to work under pressure on urgent projects - Knowledge of responsive design and accessibility standards - Ability to manage multiple priorities and deliver high-quality work within tight timelines - Strong problem-solving and troubleshooting skills - Excellent communication and collaboration abilities *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $35.00 - $62.50 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

BGIS is looking for an Operations Director to join the team in Remote, US. BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses. The Operations Director is responsible to charter, plan, organize and execute activities to support client facilities. The Operations Director leads others positively exemplifying BGIS values KEY DUTIES & RESPONSIBILITIES Team Management - Maintain appropriate talent to service client by selecting, developing, coaching, and leading the mission critical teams. - Identify and proactively participate in change management. - Manage ongoing mission critical training and certification programs. - Provide requirements for operation managers, program managers, and facility program managers per particular region. - Promote collaborative work across all business units by sharing information representing all opinions and best practices. - Accept responsibility for continuous quality improvement and cost management. - Recognize the role as an agent of BGIS and act accordingly at all times. - Contribute to the completion of other key initiatives as assigned. Client Service and Quality Assurance - Own, manage, and implement client management reporting tools including KPIs and business reviews. - Provide input and participate in client QBRs and other client-centric business reviews. - Establish and gain client and internal team agreement on deliverables and targeted delivery date. - Anticipate problems and proactively plan ahead. - Provide ongoing updates to internal team and clients regarding problem status and progress. - Regulate services to prevent business impact and equipment downtime. - Input risk assessments to operations model and design. - Develop, implement and manager quality assurance metrics for performance improvement related to client and company contracts. - Communicate with other BGIS departments to ensure agreements are successfully managed, opportunities are maximized, and clients are satisfied. - Operate within budget and provide process improvements to meet growth objectives. - Prioritize, coordinator, and deliver special projects as assigned. - Develop cost estimates including labor and other key considerations. - Perform signature authority on customer invoicing, subcontract agreements, and scopes of work. Project Development - Manage appropriate resources effectively and balance client requirements with the agreed upon strategies of the company to achieve successful and timely completion of assigned projects. - Complete consultative selling or up selling of current client programs. - Meet project deadlines and manager 6-10 operations managers tactically. Business Management - Verify design and implementation of plans, policies, programs, and procedures to meet quality standards and key performance indicators (KPIs) during operation of accounts. KNOWLEDGE & SKILLS - Bachelor’s Degree in Business Management, Facilities Management or Electrical/Mechanical Engineering or related studies or equivalent work experience - Twelve years of experience in data center and facility management experience preferred. - Knowledge of data center operations and system configurations. - Excellent written and verbal communication skills. - Strong team building skills. - Ability to problem-solve considering multiple factors and potential impacts with decision making skills. - People leader able to successfully develop skills of individuals and improve contributions of teams. - Intermediate knowledge of Microsoft Office Suite including Word, Excel, Outlook and Visio. - Working knowledge of SharePoint preferred. Physical Demands and Work Environment - Ability and willingness to travel up to 60%. - Current valid driver’s license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement. - Ability and willingness to work weekends, holidays, and be on call 24x7 for emergency situations. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. A candidate’s salary offer is determined by various factors including, but not limited to, relevant work experience, knowledge, skills, abilities, education, certifications, licenses, and location. #LI-JV1 #LI-Remote

• Answer and triage all inbound patient calls within operational hours • Respond to patient inquiries via email and text with professionalism and empathy • Gather relevant patient information to support provider preparation • Convert inbound inquiries into scheduled appointments and ensure timely responses • Manage appointment scheduling, rescheduling, confirmations, and cancellations • Onboard patients into the EHR and ensure completion of intake requirements • Verify insurance eligibility and confirm payment methods on file • Collect copays and follow up on missing patient information prior to visits • Track and follow up on labs, referrals, pharmacy issues, and documentation • Proactively contact patients to resolve outstanding care-related items • Coordinate with billing teams on claims and discrepancies • Follow up on unpaid balances and ensure timely resolution • Create and maintain SOPs for core operational workflows • Standardize communication templates and scripts • Provide feedback to improve internal systems and processes • Document workflows in real time to support scalability • Compile monthly performance reports from the EHR • Identify operational bottlenecks and recommend improvements