The AI-Powered Brand Protection Platform
Field Solutions Architect
Location
United States
Posted
50 days ago
Salary
$95K - $120K / year
Seniority
Senior
Job Description
Field Solutions Architect
Doppel
• Lead detection-focused trials, demos, and proof-of-concepts for mid-market prospects. • Provide technical guidance and ensure best practices are followed throughout the sales cycle and instance deployment. • Develop and validate detection strategies that align with customer environments while leading customer-specific platform configurations, investigating missed alerts, and validating detection efficacy. • Assist with client escalations • Collaborate with Product and Engineering to refine and enhance detection coverage and ensure customer satisfaction.
Job Requirements
- 3+ years of experience in security engineering, detection engineering, solutions engineering, or a similar technical customer-facing role
- Strong hands-on experience with detection and investigation workflows, including designing, testing, and validating detection logic in real-world environments
- Ability to translate customer needs into effective detection strategies, configuring platforms to align with diverse technical stacks and threat models
- Comfort leading technical trials, demos, and proof-of-concepts, acting as a trusted technical advisor throughout the sales and onboarding lifecycle
- Proven problem-solving skills, with experience investigating missed alerts, tuning detections, and validating detection efficacy
- Experience supporting customers through escalations, maintaining a calm, structured, and customer-first approach
- Strong collaboration and communication skills, with the ability to work cross-functionally with Sales, Product, and Engineering
- Comfort operating in a fast-moving, high-growth environment, balancing technical depth with execution speed
- Familiarity with security tooling, cloud environments, or detection platforms is helpful but not required
- A thoughtful, curious, and resourceful mindset, with a genuine interest in improving detection coverage and customer outcomes
Benefits
- Meaningful equity so you share in Doppel’s success
- Remote first culture with flexibility built in
- Flexible PTO, comprehensive health benefits, parental leave, and more
- A high growth environment where your work has immediate impact and visibility
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