Kentro.us

Role Description Kentro is seeking a seasoned Project Scheduler to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States and serve as the bridge between agile delivery teams and enterprise scheduling functions, translating sprint-level work into integrated master schedules, maintaining program timelines, and surfacing risk and dependencies across a complex portfolio of technology initiatives. The Scheduler / IMS Lead builds and maintains the IMS for the CAM ESOM Support Cell tracking milestones, dependencies, critical path activities, and schedule risks across all workstreams while also owning the day-to-day schedule which drives prioritizations and resource allocation. You will work closely with team members, project managers, and senior leadership to ensure projects are delivered on time and within scope, collaborating effectively across distributed teams and time zones. This position can be performed remotely within the United States and will support Eastern Time working hours. The salary for this position is between $125-145K/annually. Factors affecting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. Responsibilities - Develop, maintain, and optimize integrated master schedules (IMS) using MS Project for multiple concurrent IT programs, incorporating agile sprint cadences and waterfall dependencies. - Conduct critical path analysis, resource leveling, and what-if scenario planning to proactively identify scheduling risks and propose mitigation strategies. - Facilitate virtual scheduling governance meetings and produce weekly status reports, Gantt views, and variance analyses for executive and stakeholder consumption. - Maintain baseline schedules, track actual vs. planned progress, and manage change control in alignment with PMO standards. - Identify and report key metrics and variances in alignment with PMO guidance and standards. - Coordinate cross-project dependency mapping and escalate conflicts to Program Managers and the Portfolio Management team. - Continuously improve scheduling processes, templates, and tools in collaboration with the broader PMO and Agile CoE. - Champion remote-first communication practices by maintaining clear, timely documentation and proactively sharing schedule updates across distributed teams. Qualifications - Bachelor's Degree in IT, Engineering, mathematics, business administration or similar. - 8+ years of experience in IT project or program management. - 5+ years of hands-on MS Project scheduling experience. - Experience with government contracting. - Experience with both development, operations and maintenance scheduling. - Strong understanding of critical path methodology (CPM) and earned value concepts. - Proven ability to work effectively in fully remote, distributed team environments. - Proficiency in resource planning, capacity management, and dependency tracking. - Excellent written and async communication skills; comfortable with video-first collaboration. Preferred Qualifications - PMP certification (PMI). - Familiarity with Earned Value Management (EVM). - Exposure to cloud or digital transformation programs. - Experience with MS Project Server or Microsoft Project Online. Clearance Requirement - US Citizen or Green card holder. - Willing and able to obtain and maintain Public Trust Clearance. - Must meet updated ID requirements: ID requirements . - If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. Benefits - Competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. - Education reimbursement for certifications, degrees, or professional development. - Flexibility for you to take a course, complete a certification, or other professional growth and networking. - Funds for activities – virtual and in-person, e.g., happy hours, holiday events, fitness & wellness events, and annual celebrations. - Commitment to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

Role Description Kentro is seeking a Sr. Communications Specialist to support the Department of Veterans Affairs ESOM program. This dynamic role is responsible for supporting and managing communications initiatives for a large, technical, federal contract. - Work closely with the Program’s Communications Lead to support critical aspects of a comprehensive communication plan targeting internal and external audiences and stakeholders. - Requires a strong writer with a knack for clear, compelling storytelling and an eye for clean, impactful design. - Significant stakeholder engagement and cross-functional collaboration are key. - Ability to quickly assess and translate technical information into easy-to-understand narratives and messaging. - Ideal for a professional with a breadth of communications acumen with an emphasis on internal communications within large government programs. - Support a range of communications initiatives across the Program, ensuring messaging is consistent, engaging, and aligned with strategic goals. Location: This position can be performed remotely within the United States and will support Eastern Time working hours. Compensation Range: The salary for this position is between $135-150k/annually. Factors affecting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. Responsibilities - Written Communications: - Develop and refine clear, compelling, and organic written content for a variety of audiences. - Develop clear, concise, and engaging written content for internal and external audiences. - Communications Collateral Production: - Create and conceptualize high quality visual materials that effectively communicate program value. - Messaging and Narrative Development: - Develop narratives that best communicate value delivery to the client. - Create and draft briefs, articles, talking points, etc., for internal and external audiences. - Internal Communications: - Lead internal communications efforts for large program teams. - Design and drive internal communications initiatives. - Lead a variety of internal communications efforts, including the production of a monthly newsletter. - Identify challenges to effective team communication flows and implement strategies to mitigate them. - Lead the creation of new channels, innovations, and strategies to enhance employee communications. - Support the development of an internal SharePoint designed to support Program communications. - Maintain team distribution lists and serve as the primary contact for the communications team inbox. - Stakeholder Engagement and Cross-Functional Collaboration: - Collaborate with leaders and cross-functional teams to gather insights and develop communication strategies. - Branding: - Maintain and advance brand standards, voice, and visual identity across materials. - Additional Responsibilities: - Support business growth activities by assisting with fact-finding and narrative development. - Identify ways to use technology and automation to improve processes. - Assist with, or serve as the lead for, other communications tasks and projects as needed. Qualifications - Bachelor’s degree - At least 10+ years of relevant experience in communications or public relations - Federal Contracting experience (experience working on/with large federal programs is a plus) - A broad range of general communications experience - Strong writing skills are a must (non-AI-generated) - Ability to translate complex technical information into accessible materials - Manage multiple projects simultaneously, ensuring timely delivery and quality control - Strong communication, follow-up, documentation, and stakeholder management skills - Proficiency with Microsoft Office 365 tools and related collaboration tools Preferred Qualifications - Knowledge of/working on large federal programs - Experience with the VA is a plus - SharePoint experience is highly favored - Proficiency using Jira - APR certification or PRSA membership is a plus Desired Soft Skills and Competencies - Highly creative, out-of-the-box thinking - Attention to detail, while maintaining an eye on the broader context - High level of comfort working in an ever-changing environment - Inherent initiative, while understanding the nuances of working on a large team - Ability to take complete ownership of tasks and work without supervision - Strong capacity for relationship building - High emotional intelligence - Flexible and agile - Strong work ethic with the ability to work independently - A passion for communications and a deep understanding of its ability to further organizational goals Clearance Requirement - US Citizen or Green card holder - Willing and able to obtain and maintain Public Trust Clearance - Must meet updated ID requirements for suitability process Benefits - Competitive benefits package including paid time off, healthcare benefits, and supplemental benefits - 401k including an employer match - Education reimbursement for certifications, degrees, or professional development - Flexibility for professional growth and networking - Activities to incorporate fun into every day, including happy hours and holiday events - Commitment to supporting communities through charity events

Role Description Join a growing engineering team that is expanding its capabilities to improve endpoint health, security, and visibility, taking on a role that directly influences how the agency understands, secures, and optimizes its enterprise endpoint ecosystem. The Endpoint Engineering Management and Reporting (EEMR) Technical Staff supports the engineering, integration, and reporting activities of the agency’s Enterprise Endpoint Management and Reporting environment. This role executes endpoint management and reporting tasks that contribute to the stability, performance, and visibility of endpoint operations across the enterprise. Working under the guidance of the EEMR Lead, this individual develops and maintains reporting solutions, supports endpoint management activities, and ensures the accuracy and consistency of operational data used for both monitoring and leadership reporting. Responsibilities - Execute day-to-day engineering and operational activities across endpoint management platforms (e.g., Intune, MECM/SCCM, JAMF) and associated reporting tools. - Develop, maintain, and enhance operational reports, dashboards, and metrics related to endpoint health, compliance, and performance. - Build and maintain web-based SQL reports and Power BI dashboards to support both operational monitoring and leadership reporting. - Validate and analyze endpoint data to ensure accuracy, consistency, and alignment across reporting outputs. - Contribute to the development of enterprise reporting artifacts, including dashboards, scorecards, and recurring operational reports. - Collaborate with cross-functional teams to gather data, understand reporting requirements, and support data-driven decision-making. - Identify reporting gaps, data inconsistencies, and process inefficiencies, and recommend improvements. - Support the documentation of reporting logic, data sources, and processes to ensure transparency and repeatability. - Contribute to continuous improvement efforts across endpoint management and reporting capabilities. Enterprise Reporting & Analytics Execution - Develop and maintain dashboards that provide visibility into endpoint health, performance, and service delivery. - Support the creation and refinement of enterprise scorecards summarizing endpoint management performance and compliance metrics. - Produce recurring technical support reports, including summaries of Level 4 support activities and trend analysis. - Translate operational data into clear, structured outputs that support both technical teams and leadership stakeholders. Qualifications - Minimum of 5+ years of relevant experience in Endpoint Engineering, Endpoint Management, Reporting, or Enterprise IT Operations. - Hands-on experience working with endpoint management platforms such as Intune, MECM/SCCM, JAMF, or similar tools. - Experience developing reports and dashboards using SQL, Power BI, or similar reporting and analytics tools. - Solid understanding of endpoint lifecycle management, including configuration, patching, compliance, and performance monitoring. - Ability to work independently on defined tasks while contributing to a broader team effort. - Strong attention to detail, particularly in data validation and reporting accuracy. - Ability to identify data discrepancies or reporting gaps and elevate findings to the EEMR Lead. - Effective communication skills, with the ability to present information clearly to both technical and non-technical stakeholders. Requirements - US Citizen or Green card holder. - Willing and able to obtain and maintain Public Trust Clearance. - Must meet updated ID requirements. Benefits - Competitive benefits package including paid time off, healthcare benefits, supplemental benefits, and 401k with employer match. - Education reimbursement for certifications, degrees, or professional development. - Flexibility for professional growth and networking opportunities. - Activities and events to promote a positive workplace culture.

Role Description As part of the Enterprise Printing Initiative, we are seeking an experienced Senior Security Analyst to support the development, implementation, and sustainment of enterprise printer security standards across a large federal environment. This role will work closely with program leadership, engineering teams, infrastructure stakeholders, and compliance personnel to help ensure enterprise printing services remain aligned with agency security policies, regulatory requirements, and federal cybersecurity standards. The ideal candidate will bring strong knowledge of security principles, compliance frameworks, risk management practices, and operational security governance within complex enterprise environments. This individual will support the establishment and maintenance of printer security baselines, contribute to governance and ATO activities, and help identify and mitigate risks associated with enterprise print infrastructure and related technologies. Responsibilities - Support the development, implementation, and maintenance of enterprise printer security baselines aligned with agency policies, NIST standards, and DISA STIG requirements. - Coordinate with cross-functional engineering, networking, infrastructure, and cybersecurity teams to validate ports, protocols, services, and secure deployment configurations. - Collaborate with compliance, governance, and audit teams to support adherence to regulatory and security requirements. - Assist with governance, risk, and compliance documentation supporting Authorization to Operate (ATO) and related security initiatives. - Identify security risks, vulnerabilities, and operational gaps within enterprise printing and endpoint-related environments and coordinate remediation efforts with technical teams. - Support security reviews, vulnerability assessments, system hardening activities, and compliance validation efforts. - Analyze technical and operational information to develop clear, concise narrative summaries, reports, risk documentation, and graphical presentations for leadership and stakeholders. - Participate in security working sessions, operational meetings, implementation planning activities, and enterprise modernization initiatives. - Assist with the development and maintenance of security policies, procedures, standards, and operational documentation related to enterprise print services. - Provide guidance and support to junior security personnel and implementation teams as needed. Supervisory Responsibilities - May provide technical guidance, oversight, and coordination support to project resources supporting enterprise security and compliance activities. Qualifications - Masters’s degree in Cybersecurity, Information Technology, Information Systems, Computer Science, or a related technical discipline. An additional 10 years of relevant experience may be substituted for the degree requirement. - Minimum of five (5) years of relevant experience supporting enterprise cybersecurity, security compliance, risk management, or security operations activities. - Strong understanding of security principles, concepts, policies, standards, and regulatory frameworks. - Experience supporting compliance initiatives aligned with NIST, DISA STIGs, federal security standards, and governance requirements. - Experience identifying security risks and coordinating remediation activities with technical and operational teams. - Familiarity with security hardening, vulnerability management, system auditing, and compliance validation processes. - Ability to develop clear, concise reports, security documentation, risk assessments, and executive-level summaries. - Strong communication, organizational, and cross-functional collaboration skills. - Experience supporting enterprise environments with complex operational and security requirements. Preferred Qualifications - Experience supporting enterprise print infrastructure, endpoint security, or device management initiatives. - Familiarity with Zero Trust concepts, PKI integration, secure print architectures, and identity-integrated technologies. - Experience supporting Authorization to Operate (ATO) documentation and governance processes. - Knowledge of enterprise networking concepts, secure deployment standards, and infrastructure security principles. - Experience working within federal government or highly regulated enterprise environments. Clearance Requirement - US Citizen or Green card holder - Willing and able to obtain and maintain Public Trust Clearance - Must meet updated ID requirements: ID requirements - If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. Benefits - Competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. - Education reimbursement for certifications, degrees, or professional development. - Flexibility for professional growth and networking opportunities. - Commitment to incorporating fun into every day with activities such as happy hours, holiday events, fitness & wellness events, and annual celebrations. - Support for community engagement through charity galas/events.

Role Description Kentro is seeking an experienced Enterprise Printing Solutions Architect to serve as the senior technical authority supporting our government customer under the VA ESOM contract. This role will lead the architectural design, engineering strategy, and technical governance for the modernization of enterprise printing services across the Department of Veterans Affairs. The Enterprise Printing Solutions Architect serves as the principal technical advisor for all Enterprise Printing initiatives, translating customer requirements into secure, scalable, and operationally sustainable enterprise solutions. Working closely with the Enterprise Printing Program Manager, government stakeholders, engineering teams, and supporting workstreams, this role establishes the future-state architecture for enterprise printing while ensuring alignment with: - Enterprise infrastructure - Endpoint engineering - Cybersecurity - Networking - Identity management - Service management strategies This position plays a critical role in ensuring Enterprise Printing evolves into a modern, secure, highly available enterprise service that supports clinical, administrative, and business operations across the agency. Qualifications - Master's degree in Computer Science, Information Technology, Engineering, Cybersecurity, or related discipline. An additional 10 years of relevant experience may be substituted for the degree requirement. - Minimum 10 years of experience designing enterprise infrastructure, endpoint engineering, enterprise printing, or managed services solutions. - Demonstrated experience designing enterprise printing architectures supporting large-scale organizations. - Experience with Microsoft Universal Print, print servers, secure printing technologies, printer fleet management, and enterprise print infrastructure. - Strong understanding of Windows Server, Active Directory, Microsoft Intune, Azure, Microsoft 365, networking, identity management, and endpoint engineering. - Experience integrating Enterprise Printing solutions with ServiceNow and enterprise ITSM platforms. - Strong understanding of NIST, DISA STIG, Zero Trust Architecture, and federal cybersecurity requirements. - Advanced knowledge of PowerShell automation and enterprise configuration management. - Exceptional analytical, communication, and architectural design skills. Requirements - Experience supporting Enterprise Printing within federal healthcare or other highly regulated environments. - Experience leading enterprise modernization initiatives. - Experience implementing Microsoft Universal Print or equivalent cloud printing technologies. - Experience with enterprise print management platforms such as PaperCut, PrinterLogic, HP, Xerox, Ricoh, Lexmark, or Canon. - Familiarity with high-availability architecture, disaster recovery, and enterprise operational resilience. - ITIL Foundation certification. - Microsoft Azure or Microsoft 365 certifications. - CompTIA Security+ certification. - CISSP, GIAC, or equivalent advanced security certification. - Vendor certifications supporting enterprise printing technologies. Benefits - Competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. - Education reimbursement for certifications, degrees, or professional development. - Flexibility for professional growth and networking opportunities. - Fun activities – virtual and in-person – such as happy hours, holiday events, fitness & wellness events, and annual celebrations. - Commitment to community involvement through charity events.

Role Description The Power BI Engineer provides advanced functional and technical expertise to support Kentro’s End Point Support and Operations Monitoring (ESOM) program. This role combines specialized knowledge of business intelligence tools, complex operational environments, and enterprise data systems to deliver high impact analytical solutions. The engineer will participate in all phases of the software development lifecycle—particularly planning, analysis, testing, integration, documentation, and implementation—to ensure accurate, secure, and effective reporting outcomes. This position requires the ability to analyze and solve complex problems, design scalable Power BI solutions, and translate business and technical requirements into actionable insights that support program performance, operational reporting, and strategic decision making. Responsibilities - Design, develop, and maintain Power BI dashboards, reports, and datasets across all Endpoint divisions. - Build interactive visualizations that communicate KPIs, performance trends, operational metrics, and financial data. - Analyze complex data requirements and develop efficient data models aligned with best practices for performance, scalability, and usability. - Integrate Power BI with enterprise systems, including SQL databases, SharePoint, ServiceNow, Excel, and cloud-based platforms. - Perform data cleansing, aggregation, and transformation using Power Query and related tools. - Participate in SDLC activities, including planning, requirements analysis, testing, integration, and documentation of reporting products. - Collaborate with the customer, program managers, analysts, and technical teams to define reporting needs and translate business questions into analytical solutions. - Conduct requirements gathering sessions, stakeholder interviews, and data discovery workshops. - Document data sources, transformation logic, data models, and reporting standards for long-term maintainability. - Maintain governance best practices, including dataset management, workspace organization, report certification, and data security. - Troubleshoot and resolve data quality, performance, and modeling issues across reporting products. - Identify opportunities to improve data visibility, automate reporting processes, and increase analytics maturity. - Optimize existing dashboards to enhance usability, accuracy, and performance. - Deliver demonstrations, training, and presentations for stakeholders and leadership to promote adoption of data-driven decision making. Qualifications - Bachelor’s degree in Computer Science, Business, Management, Information Systems, Engineering, or a related field. An additional 8 years of relevant experience may be substituted for the degree requirement. - 8 years of experience in business intelligence, analytics, software development, or related technical fields. - Demonstrated experience analyzing and solving complex problems requiring deep subject matter expertise. - Hands-on experience with Power BI Desktop and Power BI Service. - Strong proficiency with: - Data modeling and star schema design - DAX and Power Query - SQL and relational databases - Experience integrating Power BI with enterprise platforms such as ServiceNow, SharePoint, and Excel. - Experience supporting SDLC phases, including planning, analysis, testing, integration, and documentation. - Ability to translate large, complex datasets into clear executive-level insights. - Experience supporting federal government programs or large, complex enterprise environments. - Strong communication, documentation, and stakeholder engagement capabilities. Requirements - Relevant professional certifications (e.g., PMP, Power BI certification, data analytics credentials). - US Citizen or Green card holder. - Willing and able to obtain and maintain Public Trust Clearance. - Must meet updated ID requirements: ID requirements . Benefits - Competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. - Education reimbursement for certifications, degrees, or professional development. - Flexibility for professional growth and networking opportunities. - Funds for activities – virtual and in-person, e.g., happy hours, holiday events, fitness & wellness events, and annual celebrations. - Commitment to building a positive workspace for creativity and innovation.

Role Description Kentro is seeking an ESOM Program Support Analyst, responsible for supporting ESOM Leadership in the management and execution of daily operational activities. In this role, you will: - Collaborate with a variety of stakeholders, including technical staff, corporate support, and program leadership. - Facilitate contractual deliverables, managing the process and collaborating with stakeholders. - Support program briefings and documents, ensuring consistency in messaging and delivery readiness. - Schedule, organize, and facilitate cross-functional meetings and workshops. - Lead the execution of program events, including off-site and remote meetings. - Provide program management support to high-priority projects. - Capture and distribute meeting minutes, decisions, and action items. - Support the development of knowledge management tools for operational consistency. - Assist with financial reconciliations and standard operating procedures. - Provide project oversight for customer-initiated requests. - Support other duties as assigned. Qualifications - Associate’s Degree in Business or 2 years of technical education; 4 years of additional relevant experience may be substituted for education. - 2 years of cross-functional facilitation experience. - 2 years of general program/project management experience. - Experience with MS Office Suite (Excel, SharePoint, PowerPoint, Word) and project planning tools such as Visio. - Quick learner with integrity, good communication, and interpersonal skills. - Comfortable working in a dynamic, fast-paced environment. - Able to manage multiple, competing priorities and stakeholders. - Strong problem-solving, coaching, and teamwork skills. - Able to obtain and maintain Public Trust Clearance. - US Citizen or Green Card holder. - Experience supporting a federal client. Requirements - Prior experience with data reporting solutions such as PowerBi/PowerApps (preferred). - Understanding of government LCATs and contractual compliance (preferred). - Information Technology knowledge (preferred). - Associates Degree in Information Technology disciplines (preferred). Benefits - Competitive benefits package including paid time off and healthcare benefits. - Education reimbursement for certifications, degrees, or professional development. - Flexibility for professional growth and networking. - Activities and events to foster a fun work environment. - Commitment to continuous professional development.

Role Description Kentro is seeking a highly skilled Systems Engineer to support our government client and help shape the future of enterprise mobility within a rapidly evolving endpoint landscape. In this role, you will design, implement, and optimize Intune and mobile device management capabilities that ensure devices across the agency remain secure, compliant, and consistently configured. You will play a key role in advancing automation, establishing scalable mobile baselines, and strengthening the agency’s ability to manage a diverse, growing endpoint ecosystem. As a Systems Engineer focused on Intune and mobile device management, you will help deliver secure, scalable, and consistent device management across the agency’s enterprise. You will establish and maintain mobile device baselines, ensure compliance with agency standards, and support a diverse endpoint environment as part of the broader Endpoint Engineering team. This position can be performed remotely within the United States and will support Eastern Time working hours. Responsibilities - Lead the development, implementation, and maintenance of mobile device baselines across Windows, macOS, iOS, and Android platforms - Configure and manage devices using Microsoft Intune and Endpoint Manager to ensure consistency and compliance across the enterprise - Ensure compliance and user consistency across BYOD workflows - Implement and maintain device compliance policies, configuration profiles, and security baseline - Partner with security and identity teams to align device configurations with enterprise security requirements and OS hardening standards - Monitor device compliance and health, leveraging reporting tools to identify and address gaps or risks - Troubleshoot complex issues across device configuration, identity (Azure AD), networking, and policy enforcement - Support lifecycle activities including device enrollment, configuration updates, patching, and decommissioning - Develop and maintain documentation, including standard operating procedures (SOPs), configuration standards, and knowledge articles - Contribute to continuous improvement efforts to enhance device management processes, automation, and reporting - Provide hands-on tier 2/3 support to the macOS team, including troubleshooting, provisioning and decommissioning, testing and validation, and support for the transition to Microsoft Intune Reporting - Provide regular updates on device compliance posture, baseline adherence, and configuration status across the environment - Deliver reporting on key metrics, including compliance trends, policy effectiveness, and remediation efforts - Support leadership with clear, actionable insights into risks, gaps, and opportunities for improvement in the mobile device ecosystem - Maintain accurate and up-to-date documentation to support transparency, audit readiness, and operational consistency Supervisory Duties - Provide day-to-day technical leadership for supporting resources - Delegate tasks effectively and ensure the quality and timeliness of deliverables - Mentor and support skill development for assigned team members - Review work outputs to ensure alignment with engineering standards and client expectations Qualifications - Bachelor’s degree in a related technical or business field - 5+ years of hands-on experience with Microsoft Intune, Endpoint Manager, and enterprise mobile device management - Strong understanding of device compliance frameworks, configuration baselines, security policies, and OS hardening practices - Experience managing secure configurations across Windows, macOS, iOS, and Android platforms - Proficiency in hybrid identity, Azure AD, configuration profiles, compliance policies, and mobile security controls - Experience with device compliance reporting and monitoring within Azure AD and related tools - Ability to troubleshoot complex issues across configuration, identity, networking, and policy interactions - Experience developing documentation, standards, and operational procedures Requirements - US Citizen or Green card holder - Willing and able to obtain and maintain Public Trust Clearance - Must meet updated ID requirements: ID requirements - If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. Benefits - Competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more - Education reimbursement for certifications, degrees, or professional development - Flexibility for professional growth and networking opportunities - Commitment to incorporating fun into every day with activities and events - Support for community engagement through charity events

Role Description Kentro is seeking an experienced Scrum Master to join our team of diverse technical professionals. The qualified applicant will become part of Kentro's team supporting our Department of Veterans Affairs client. The candidate should be skilled in managing software development projects, senior consulting, reporting, and analytics tools and communicate effectively with executive leadership. Location: This position can be performed remotely within the United States and will support Eastern Time working hours. Responsibilities - Prepare lean business cases, feature canvases, feature specifications, and feature performance dashboards. - Provide guidance and recommendations in transitioning to SAFe methodology to deliver Integrated Healthcare solutions. - Serve as a scrum master on the Agile Release Train (ART). - Define and deliver metrics for the ART performance. - Assist agile teams in understanding SAFe and Agile methodology, processes, artifacts, and ceremonies. - Prepare management reports and presentations. - Prepare standard project documentation such as Standard Operating Procedures, define requirements and scope documents, and define roles and responsibilities. - Collaborate with other project leads to ensure resources are fully utilized. Qualifications - A bachelor's degree in computer science, Information Technology, Engineering, related discipline, or equivalent experience. - 10 years of hands-on experience as a Scrum Master, including a Scrum Master and SAFe certification. - Experience with implementing SAFe in medium to large companies. - 7+ years of hands-on IT project management experience with a complete understanding of the development lifecycle. - 7+ years of experience working with business stakeholders within a cross-functional matrix environment. - Excellent written and oral communication skills; must provide examples if chosen for an interview. - Experience facilitating Scrum/Agile/SAFe events and team meetings. - Must have experience in clinical project management and/or healthcare IT systems. - Experience writing lean business cases, requirements documents, Epics, User Stories, feature canvases, and feature specifications. - Able to define metrics that measure the value of solutions delivered. - Ensure all documentation complies with project management standards used by the client. - Interpersonal skills to influence and spur change, facilitate and enhance performance within a cross-functional environment. - Proven ability to communicate directly with clients and provide program activities. - Ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective. - Must have experience with: - Jira as a user and owner of a project, the ability to modify workflows and create custom reports using Jira is a plus. - Expert user of MS Office Suite, including SharePoint site creation and SharePoint lists, MS forms, workflows, and MS Teams. Requirements - Veterans Affairs Healthcare experience preferred. - US Citizen or Green card holder. - Willing and able to obtain and maintain Public Trust Clearance. - Must meet updated ID requirements: ID requirements . - If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. Benefits - Competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. - Education reimbursement for certifications, degrees, or professional development. - Flexibility for professional growth and networking opportunities. - Funds for activities – virtual and in-person – e.g., happy hours, holiday events, fitness & wellness events, and annual celebrations. - Commitment to supporting community engagement through charity galas/events. - Positive workspace for creativity, innovation, and happiness.

Role Description Kentro is hiring an experienced Sr. Clinical Informaticist to support the Department of Veterans Affairs. As a Clinical Informaticist supporting the Clinical Process Modeling (CPM) and VistA Sustainment program within the Veterans Health Administration, you will be responsible for: - Supporting the day-to-day execution of the CPM project. - Providing professional and technical Health Informatics (HI) services to support the development of enterprise CPM Blueprints and related Clinical Decision Support workflows. - Working with clinical analysts, program analysts, health systems specialists, and information architects to provide health informatics expertise and develop CPMs for implementation in legacy VistA and Cerner environments. - Supporting the transition to the Cerner electronic health record (EHR) at VA Medical Centers (VAMCs). - Involvement in organizational change management, support of Initial Operating Capability (IOC), and CPM Blueprints efforts. Responsibilities - Work with a cross-functional team of SMEs, CACs, and clinical professionals to assess, analyze, and design clinical workflows related to CPRS/VistA & Cerner transition. - Provide domain-specific expertise focused on research, data gathering, and data analysis for the development of CPM Blueprints. - Collaborate with Government staff and other potential SME teams to determine clinical needs for Clinical Decision Support (CDS) workflow processes. - Provide inputs to documents for EHR training with appropriate terminology, graphics, and examples. - Assist with ensuring clinical terminology in future CPM Blueprints is accurate. - Research and identify content for, document design and logic of, and create and validate government-designated CPM processes. - Coordinate tasks/activities within specific clinical program offices. - Conduct publication/NCBI research. - Consolidate clinical and evidence-based best practices. - Work with terminologists and clinical informaticists on analyzing clinical concepts and data standards. - Consult medical literature, clinical texts, guidelines, SMEs, and other authoritative sources in the development of CPM blueprints. - Conduct research and gather data on ancillary packages in coordination with clinical analysts. Qualifications - Degree in Medicine, nursing, bioinformatics, or health science. - Direct experience working with Veterans Health Affairs' customers/healthcare providers. - Minimum of ten years' experience working as a clinical informaticist on healthcare-related projects. - Knowledge of direct patient care environments and clinical topics covered by the CPM Blueprints. - Understanding of the clinical setting, clinical practice, clinical informatics, and prevailing standards. - Skilled in MS Forms, MS PowerPoint, MS Excel, SharePoint, reporting and analytics tools. Preferred Qualifications - Excellent verbal and written communication skills. - Experience supporting health IT-related projects. - Experience leading clinical informatics research, data gathering, and analysis tasks. - Experience validating, interpreting, and analyzing clinical concepts, data, and trends. - Experience interfacing directly with clients. - Direct experience with electronic health record technologies and implementations (specifically Cerner). - Direct experience with clinical process modeling. Clearance Requirement - US Citizen or Green card holder. - Willing and able to obtain and maintain Public Trust Clearance. - Must meet updated ID requirements. Benefits - Competitive benefits package including paid time off, healthcare benefits, and supplemental benefits. - 401k including an employer match. - Education reimbursement for certifications, degrees, or professional development. - Flexibility for professional growth and networking. - Funds for activities – virtual and in-person, including happy hours and holiday events. - Commitment to a positive workspace fostering creativity and innovation. Commitment to Equal Opportunity Employment Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, or local law. How to Apply To apply to Kentro Positions, please click on the job link and then click the blue “Apply” button at the top right of Job Description. Please upload your resume and complete all the application steps. Accommodations Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.