Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring for Endpoint Engineering Management and Reporting Technical Staff Lead to support our Veterans Affairs ESOM contract. The Endpoint Engineering Management and Reporting (EEMR) Technical Staff Lead provides technical leadership across the engineering, integration, and availability of the agency’s Enterprise Endpoint Management and Reporting architecture and infrastructure, ensuring the stability, scalability, and performance of endpoint management platforms and reporting capabilities. This role serves as the lead for the contracting team while working in close partnership with the agency’s EEMR team, leadership, and key stakeholders. As a senior technical lead, this individual serves as a trusted advisor to the client, supporting endpoint management strategy, reporting frameworks, tool optimization, and data-driven decision-making. The EEMR Technical Staff Lead plays a key role in expanding the Desktop, Device, and Endpoint Engineering (DDE) division’s ability to meet growing operational demands by helping to establish and mature a dedicated support team. This includes shaping processes, contributing to, and operationalizing standards, and ensuring consistent, high-quality delivery. This role also supports efforts to improve visibility into endpoint health, compliance, and performance through enhanced reporting and analytics, while partnering with cross-functional teams to streamline operations and deliver reliable, actionable insights for both operational and strategic decision-making. This is a high-visibility role supporting the agency’s endpoint strategy, responsible for shaping how endpoint data is managed, reported, and used to drive decisions. The ideal candidate brings both deep technical expertise and the ability to translate complex operational data into clear, actionable insights for leadership. Location: This position can be performed remotely within the United States and will support Eastern Time working hours. Responsibilities - Lead the design and implementation efforts for the contracting team in support of enterprise endpoint management and reporting solutions. - Oversee the performance, availability, and scalability of endpoint management platforms (e.g., Intune, MECM/SCCM, JAMF) and associated reporting infrastructure. - Partner with engineering, security, and operations teams to support alignment across endpoint lifecycle management, policy enforcement, and reporting accuracy. - Serve as a technical advisor to the client, providing recommendations on tools, architecture, and strategies to improve endpoint management and reporting capabilities. - Contribute to and help operationalize standards, processes, and governance to support a scalable and sustainable endpoint management and reporting function. - Support the maturation of the Endpoint Engineering support team, including knowledge transfer, process development, and technical oversight. - Identify risks, gaps, and opportunities across the endpoint ecosystem and drive mitigation strategies in coordination with stakeholders. - Ensure alignment with agency security, compliance, and performance requirements across all endpoint management and reporting activities. - Establish and maintain engineering and reporting standards for the contracting team while reviewing team deliverables to ensure quality, consistency, and accuracy across all outputs. Enterprise Reporting & Analytics Leadership - Lead the development and delivery of enterprise-level operational reports to support endpoint management and engineering activities across the environment. - Oversee the design and implementation of web-based SQL reports and Power BI dashboards used for operational monitoring and executive-level reporting. - Establish and maintain enterprise dashboards that provide clear, real-time visibility into endpoint health, performance, and service delivery. - Develop and deliver enterprise scorecards that summarize endpoint management performance, compliance posture, and key operational metrics. - Ensure reporting outputs are accurate, consistent, and aligned with agency priorities, enabling leadership to quickly assess progress, risks, and areas requiring attention. - Provide regular technical support reporting that captures Level 4 field support activities, including trends, service volumes, and key insights from the reporting period. - Translate complex operational data into clear, actionable insights that support decision-making at both the technical and executive levels. Supervisory Duties - Provide day-to-day leadership and guidance for assigned contracting team members. - Delegate tasks effectively, ensuring clarity of expectations and accountability for deliverables. - Ensure the quality, consistency, and timeliness of team outputs in alignment with engineering standards and client expectations. - Mentor team members and support their ongoing skill development, particularly in endpoint management and reporting capabilities. - Foster a collaborative, high-performing team environment that encourages knowledge sharing and continuous improvement. - Monitor team performance, identify areas for growth, and provide constructive feedback to support individual and team success. Qualifications - Education: - Experience: - Technical Skills:  Preferred Qualifications:  - Nice to have but not required Clearance Requirement: - US Citizen or Green card holder - Willing and able to obtain and maintain Public Trust Clearance - Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents - If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. Benefits The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification. Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the job link and then click the blue “Apply” button at the top right of Job Description. Please upload your resume and complete all the application steps. You must fully submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacarts Core Data Engineering (Core DE) and CoreX/Incentives Data Engineering teams sit at the center of our data ecosystem, powering insights and product experiences across the marketplace. We’re looking for an Engineering Manager to lead these two high-impact teams as we scale a centralized data engineering model across the company. In this role, you will partner closely with Data Science & Analytics, Machine Learning, Product, and Software Engineering to deliver reliable, well-modeled, and trustworthy data that fuels everything from experimentation and incentives to marketplace operations. You’ll help define the operating model for central data engineering at Instacart, roll up your sleeves to drive execution, and build a culture of excellence, ownership, and transparency. You will manage 7 data engineers across two teams with a mandate to grow, set clear roadmaps and standards, and guide the teams through ambiguity in a fast-paced environment. This is a chance to create durable impact on how Instacart builds, governs, and scales data. This role is remote-friendly across the United States, with an option to work from San Francisco, CA. About the Job - Own the vision, strategy, and roadmap for Core DE and CoreX/Incentives DE to deliver high-quality batch and streaming pipelines, trusted datasets, and scalable data models for mission-critical product and analytics use cases. - Lead, coach, and develop a team of 7 data engineers, creating growth opportunities, establishing clear goals and accountability, and hiring to scale as needs evolve. - Define and enforce engineering excellence standards for data modeling, testing, data quality, documentation, observability, SLAs, and cost/performance optimization. - Partner with DSA, ML, Product, and SWE to establish clear data contracts and deliver well-documented, versioned, and discoverable datasets that power experimentation, incentives, and marketplace operations. - Drive the centralization of data engineering by creating and iterating on intake and engagement models, migrating pipelines from product teams where appropriate, and measuring impact through clear OKRs. - Ensure strong governance and reliability through incident response, root cause analysis, prevention plans, and adherence to privacy, security, and compliance standards. - Communicate status, risks, and tradeoffs with clarity and candor to stakeholders and leadership, fostering alignment and predictable delivery. About You Minimum Qualifications - 8+ years of experience in data engineering building and operating production-grade data pipelines and platforms. - 2+ years of experience directly managing data engineering teams with full people leadership responsibilities (hiring, performance, and career development). - Proficiency in SQL and at least one programming language used for data engineering (Python or Scala). - Hands-on experience with distributed processing and streaming technologies (e.g., Spark, Kafka, or Flink). - Experience with modern cloud data warehouses and lakehouse architectures (e.g., BigQuery, Snowflake, Databricks, or Redshift). - Experience orchestrating pipelines with tools such as Airflow, Dagster, or similar. - Strong background in data modeling (dimensional and normalized), data quality frameworks, and automated testing. - Proven success partnering cross-functionally with Product, Data Science, and Software Engineering to deliver end-to-end data solutions against clear SLAs/OKRs. - Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related field, or equivalent practical experience. Preferred Qualifications - Experience in e-commerce, marketplace, or consumer-scale technology environments. - Domain experience with incentives, promotions, pricing, growth, or experimentation data products. - Track record building central/platform data engineering capabilities and defining clear intake and engagement models with product teams. - Experience with data governance, lineage, and quality tooling (e.g., dbt, Great Expectations, Monte Carlo, DataHub, Amundsen, or similar). - Demonstrated ability to optimize data systems for cost, performance, and reliability at scale. - Experience leading distributed or remote teams and establishing effective communication and execution rhythms. - Familiarity with ML feature engineering and partnering with ML teams (e.g., feature stores, real-time features). - Advanced degree in a relevant field. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $220,000—$232,000 USD WA $211,000—$222,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $202,000—$213,000 USD All other states $183,000—$193,000 USD

• Build and develop strong engineering and QA teams through hiring, onboarding, and ongoing career development. • Establish employee performance goals, provide regular feedback, and conduct formal performance evaluations. • Hold regular 1:1s with direct reports; provide real-time coaching and mentorship. • Handle HR matters and support resource/staffing planning across teams and functions. • Foster a culture of ownership, accountability, continuous improvement, and psychological safety. • Develop communication skills across the team. • Own the SDLC — enforce and uphold architectural and engineering best practices throughout design and execution. • Partner with Product and Technical Leads on planning and ensuring high-quality technical delivery of features each sprint. • Provide guidance on architecture and solution designs aligned to the target architecture. • Remove both technical and non-technical impediments that slow the team down. • Work with the team to uphold the Definition of Done (DoD), including unit testing and test automation coverage. • Support incident response and change management processes; may lead incident response when needed. • Drive project success criteria — quality attributes, release frequency, security compliance, defects. • Develop a technical roadmap in collaboration with the Product and Technical Leads to support product vision and improve the technical foundation. • Contribute to the long-term technical strategy in collaboration with engineering leadership. • Work with Technical Lead and Architecture team to identify and prioritize technical investments each quarter. • Partner with Client Delivery and Modernization leads to enable efficient, effective delivery. • Coach and support the Technical Lead in running effective Agile ceremonies — standups, sprint planning, refinement, reviews, and retrospectives. • Coordinate technical dependencies across teams for integration, testing, and deployments. • Monitor sprint and PI goal progress; coach the team on continuous improvements and growth opportunities. • Ensure capacity planning and work type allocation ratios are tracked and balanced (features, support, tech debt). • Communicate material estimate changes to senior engineering leadership and delivery leads. • Monitor and maintain work status within project management tools. • Drive the creation of documentation for tools and processes owned by the Engineering team. • Identify risks, dependencies, and process gaps; raise and manage Jira tickets to address them. • Support operational standards including runbooks, deployment checklists, incident management, and out-of-office procedures. • Lead the identification and prioritization of tech debt across products, in collaboration with Tech Leads, Product Managers, and QA. • Drive resolution of tech debt with a focus on: Sev1 root causes, critical/high security issues, outdated technology, and high-volume customer support issues. • Support and encourage increasing automated QA coverage as a core team metric. • Champion the use of AI tools (Claude, Copilot, PlayerZero, etc.) in day-to-day engineering workflows. • Ensure team members dedicate regular time to training in accessibility, Agile, AI, security, and unit testing. • Help establish and track AI usage baselines as part of team metrics.

• Own the vision, strategy, and roadmap for Core DE and CoreX/Incentives DE to deliver high-quality batch and streaming pipelines, trusted datasets, and scalable data models for mission-critical product and analytics use cases. • Lead, coach, and develop a team of 7 data engineers, creating growth opportunities, establishing clear goals and accountability, and hiring to scale as needs evolve. • Define and enforce engineering excellence standards for data modeling, testing, data quality, documentation, observability, SLAs, and cost/performance optimization. • Partner with DSA, ML, Product, and SWE to establish clear data contracts and deliver well-documented, versioned, and discoverable datasets that power experimentation, incentives, and marketplace operations. • Drive the centralization of data engineering by creating and iterating on intake and engagement models, migrating pipelines from product teams where appropriate, and measuring impact through clear OKRs. • Ensure strong governance and reliability through incident response, root cause analysis, prevention plans, and adherence to privacy, security, and compliance standards. • Communicate status, risks, and tradeoffs with clarity and candor to stakeholders and leadership, fostering alignment and predictable delivery.