Role Description The Virtual Branch Sales Representative is a results-driven call center position responsible for performing a broad variety of Member focused sales and service-related activities that helps enrich the financial lives of our member. This high-contact sales position requires the ability to deal effectively with Members and other KEMBA Associates for all inbound/outbound Member activity that results from Member calls, e-mail, and internet activity. - Professionally handle Member service activity associated with loan and deposit services: - Provide accurate information for all products and services, as well as the status of all Member accounts. - Cross-sell alternative or additional services where they best fit the Member’s needs. - Generate checking accounts for new and existing Members. - Assume primary ownership over all Member issues by accurately documenting, researching, and resolving or escalating Member issues associated with any product or service. - Accurately document all requests for new membership, loans, deposit accounts and ancillary services. - Effectively organize and prioritize Member requests and concerns to provide outstanding member experience. - Provide basic financial services advice to Members that promotes their financial well-being. - Perform consumer loan and new deposit account documentation and processing that will ensure the proper creation and maintenance of Member accounts. - Act as liaison for MSRs and lending staff as needed to ensure timely and quality Member sales and service. - Assist other MSRs and lending staff based on work requirements. - Meet or exceed all sales, service and productivity goals established for this position. - Register with the Nationwide Mortgage Licensing System (NMLS) as a Mortgage Loan Originator (MLO) and maintain and renew the registration in addition to completing related compliance training as directed by KEMBA. - Maintain an up-to-date status of all sales support and processing activity with routine reporting to management. - Perform all duties in a manner that is fully compliant with applicable industry regulations as well as KEMBA policy and procedures. - Develop an understanding of Credit Union history, philosophy, organization, policies, and operational procedures. - On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs. - Must be able to relate to other people beyond giving and receiving instructions: - Can get along with coworkers or peers without exhibiting behavioral extremes. - Perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others. - Respond appropriately to criticism from a supervisor. - Perform other duties as required by management. Qualifications - High school diploma or equivalent education and experience. - Prior over-the-phone or platform sales experience preferably in a banking environment. - Prior experience in a customer service role. - Strong organizational skills and attention to detail. - Must value a high degree of accuracy and speed. - Professional demeanor. - Effective communication skills. Requirements - Prior experience in a financial/banking institution. Physical Demands The physical demands listed below represent those necessary to perform the essential functions of this role. Reasonable accommodation may be provided to enable individuals with disabilities to perform these functions. - The employee is regularly required to sit, use their hands, reach with arms, and communicate verbally and orally. - Occasional standing, walking, and lifting of objects up to 25 pounds are required. - Vision requirements include close, distance vision, and focus adjustment.

Your career as an Outbound Sales Manager at Booksy will give you the opportunity to build and execute our outbound B2B strategy from the ground up. Leading a focused team of three, you’ll become the technical and commercial go-to for cold outreach in the Spanish market. You’ll be excited by the prospect of designing high-impact prospecting strategies across email, WhatsApp, Instagram, and phone, while implementing cutting-edge Clay workflows for personalized outreach at scale. As a "player-coach," you’ll lead by example, testing new sequences and managing your own book of target accounts before rolling successful tactics out to your team. Working closely with the Senior Sales Manager, you’ll drive a high-performance culture. Your natural tendency to help others succeed will see you shadowing reps, identifying skill gaps, and providing the continuous feedback necessary to turn talented individuals into elite sales professionals.

This role is part of our market-leading Institutional Division, providing comprehensive chemical products and solutions for customers in the hospitality and foodservice sectors. How You’ll Make an Impact: - Sell and promote Ecolab’s value proposition by leveraging industry-leading programs, technology, data, service excellence and innovation — together with our distribution partners. - Support sales activities within your assigned distributor network. - Actively acquire new customers and identify business development opportunities in line with our portfolio strategy Retain, Grow, Gain. - Build strong commercial relationships and expand your internal and external network across teams, customers and partners. - Provide expert guidance and training to distributors and customers on the use of Ecolab products, services and equipment. - Document sales plans, activities, and progress in customer penetration and pipeline development. - Monitor market trends and competitor activity, share insights with the team and contribute to ongoing commercial strategy. - Exchange sales best practices across the team and contribute to a collaborative performance culture. - Act as an Ecolab brand ambassador with a focus on hygiene and safety, water management, sustainability, efficiency and innovation. Qualifications: - Experience in sales development within the institutional and hospitality sectors. - Solid understanding of Ecolab products, services and systems, particularly in their application within institutional environments. - Strong results orientation with a proven track record in B2B commercial sales. - Demonstrated success in driving business growth through negotiations and acquisition of new accounts at decision-maker level. - Excellent presentation, written and verbal communication skills. - Language skills: Native French, fluent English; German is an advantage. - Outstanding relationship-building and interpersonal capabilities. - Exceptional negotiation skills and a passion for meeting and exceeding customer expectations. - Valid driver’s license. About Ecolab Institutional Discover how our partnerships help serve 45 billion restaurant meals and clean over one billion hotel rooms every year. From restaurants, hotels and healthcare facilities to schools, office buildings and even military institutions — our Institutional Division delivers comprehensive, tailored cleaning and disinfection solutions to meet the unique needs of every customer. Join our team and help the world’s leading brands ensure guest safety, enhance satisfaction and protect their reputations. Ecolab’s commitment to diversity, equity and inclusion (DE&I) reflects our longstanding value of working together to integrate diverse perspectives to challenge ourselves, reach our goals and do what’s right. Apply today and join one of the most ethical companies with over a hundred years of history. Join Ecolab and help us protect what’s vital. #li-eu

• Lead and develop a team of sales professionals to achieve and exceed sales goals. • Drive operational efficiency and coordinate with partners/vendors for seamless processes, including system migrations. • Collaborate across functions to create win/win strategies and support organizational objectives. • Maintain an open leadership style that encourages collaboration and innovation. • Recruit, coach, and develop diverse talent to meet evolving business needs.