Come join Karat's Interview Engineer Community! Karat is always seeking talented engineers to join our Community. If you are interested in being considered for a future Interview Engineer opportunity, please submit your application to this posting. This is a contractor/freelancer opportunity, and work is compensated based on tasks performed. Currently, we are only accepting applications from candidates in the countries on our website, and require that resumes be submitted in English. What Interview Engineers do: Interview Engineers facilitate technical interviews with software developers around the world. As an Interview Engineer, you will create inclusive hiring processes by mitigating bias, improving hiring signals, and completing objective evaluations. These skills are critical to hiring and managing teams in startups and large enterprises. As a Karat Interview Engineer, you will: - Interview—Facilitate an interview through Karat's platform. Create an enjoyable candidate experience while you evaluate a candidate's fundamental coding skills and technical knowledge. - Evaluate—Provide input on the candidate's performance, coding style, communication skills, knowledge question answers, and coding approach. - Partner—Collaborate with Karat to test content, processes, and products. The experience you will bring: - 3+ years of experience as a Software Developer or Engineer - Excellent English communication skills (written and oral) with a high level of professionalism and interpersonal skills - Reliable access to a working webcam, microphone, and a stable Internet connection - Experience conducting technical interviews is preferred (e.g., data structures, algorithms) While we review your application, learn more about life as an Interview Engineer by watching this video! Additional Information By applying for a position, you consent to the processing of your personal data in accordance with Karat’s Employee and Contractor Privacy Notice found here.

About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. Forward Deployed Engineering Mission You’ll join Smartcat’s GTM org as a Forward Deployed Engineer, owning technical success across the full customer lifecycle—from pre-sales workflow discovery to implementation, adoption, and expansion. FDEs drive ARR by delivering measurable outcomes and building AI-powered workflows that accelerate Agent Platform adoption, improve multilingual quality, and maximize long-term value. You’ll partner closely with Sales, CX, Product, and Engineering to translate business goals into working solutions (integrations, prompts, and AI agents), lead go-lives, and surface customer insights to influence product direction and roadmap priorities on our biggest customers. Role Overview The Forward Deployed Engineer (FDE) at Smartcat is a senior, customer-facing technical delivery role responsible for translating business goals into deployed AI-powered localization workflows — and ensuring those workflows drive measurable outcomes. This is not a back-office implementation role. You will own the delivery and success of our largest customers by being their point of contact and trusted advisor. It is a forward-facing, outcome-owning role that requires deep technical fluency, strong execution discipline, and the ability to operate across pre-sales and post-sales. You will: - Lead end-to-end technical execution across the customer journey — from pre-sales discovery and demos through deployment and value realization - Build AI-powered workflows that improve multilingual content quality, speed, and efficiency - Own integrations and automation that embed Smartcat into enterprise systems - Partner cross-functionally to drive adoption, expansion, and long-term success Core Responsibilities 1. Pre-Sales Technical Strategy & Value-Map Ownership You will: - Lead pre-sales technical discovery to understand workflows, systems, and success criteria - Own the end-to-end technical execution from demos to value generation - Translate customer requirements into a clear technical solution plan and implementation path through a strategic plan - Partner with GTM Account teams to scope opportunities and ensure solutions are sold correctly To be successful in this role, you will be excited by getting full autonomy in making a customer successful 2. AI Workflow Design & Deployment You will: - Build and deploy AI-powered workflows aligned to customer outcomes - Create, test, and iterate prompts, agent skills, and workflow configurations - Develop workflows that improve quality, speed, and efficiency in multilingual content creation - Ensure that translation quality, output, format is aligned with customer expectations 3. Integrations, APIs & Automation You will: - Configure platform integrations and end-to-end processes using APIs, connectors, and middleware - Lead complex technical integrations with enterprise systems such as CMS, DAM, PIM, and commerce platforms (e.g., AEM, Drupal, SFCC) - Troubleshoot integration and workflow issues with strong technical rigor - Build custom solutions when necessary to meet customer operational requirements - Collaborate with the engineering team to identify and implement core platform enhancements that resolve customer obstacles. 4. Technical Delivery Ownership & Go-Live Readiness You will: - Serve as the technical lead for customer deployments from discovery through go-live - Own validation, testing, and go-live readiness to ensure workflows meet expected quality standards - Maintain implementation discipline — timelines, milestones, risks, and technical documentation - Ensure customer solutions are stable, scalable, and operationally successful 5. Adoption, Outcomes & Expansion Enablement You will: - Drive post-sale support, enablement, and adoption initiatives - Help quantify outcomes and value realization over time - Identify opportunities to expand workflows, departments, and usage based on technical success - Partner with account teams to validate and support expansion opportunities 6. Cross-Functional Collaboration & Product Feedback Loop You will: - Partner with Customer Experience (CX), Product, Engineering, and Account teams to deliver outcomes - Submit high-quality bug reports and technical feedback to Engineering and Product - Identify recurring customer needs and workflow gaps to influence roadmap priorities - Act as a liaison to accelerate customer success through internal alignment 7. Stakeholder Communication & Executive Enablement You will: - Communicate clearly with both technical and executive stakeholders - Translate complex technical concepts into actionable recommendations - Lead technical workshops and implementation sessions - Support executive-level discussions on outcomes, roadmap alignment, and future workflow opportunities What We’re Looking For - BS/MS in engineering, analytics, or a related field with 10+ years in technical deployment, implementation management, or technical account management of SaaS products at Enterprise customers - Experience with REST APIs, GitHub, AI SaaS workflows, enterprise change management, and technical solution design/integrations - Skilled in troubleshooting complex implementation issues and creating custom solutions with software like LMS, CMS, PIMs, DAMs - Excellent communication skills with experience presenting to both technical and executive audiences - Strong negotiation, influencing, and client relationship management skills - Proven ability to deliver post-sale support, training, and adoption initiatives - Entrepreneurial mindset with curiosity, problem-solving ability, and collaborative approach - Willingness to travel up to 40% Why joining Smartcat might be your best move so far - A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. - Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. - Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. - Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. - Smartcat Culture Code: Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.

• Own and evolve the API Explorer and API Designer. • Ownership of the OAS pipeline: parsing, validating, transforming, and rendering OpenAPI specs. • Define the technical vision for API tools as the API landscape evolves. • Ship meaningful improvements early that customers notice. • Define a technical roadmap for OAS-powered surfaces.

Who We Are: SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day. SiriusXM SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as SXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers. How you’ll make an impact: Financial Systems, CommFleet Salesforce team is responsible for developing and maintaining the company’s Commercial Reseller and Large Fleet billing portal. In the context of this internship opportunity, the Financial Systems Developer is responsible for working on one or more independent enhancement projects within the scope of a SiriusXM’s Salesforce implementations in the Financial Systems domain. What you’ll do: - Gather and document technical requirements and specifications - Develop one or more Salesforce-related enhancements within the scope of a defined project - Present deliverables for review and outline deployment plan - Assist other Salesforce teams within the company What you’ll need: - Internships are open to current students enrolled at a university (those graduating by May 2027 are preferred) and recent graduates who graduated within the 12-month period prior to the start of the internship. - Majoring in Data Science, Information Management, Information Technology or a related degree program (current masters student in these areas preferred) - Working knowledge of Salesforce Apex, DX, and related technologies (Salesforce certifications a plus) - Knowledge regarding Salesforce Sales Cloud (CPQ), Experience Cloud (Communities), Revenue Cloud (Billing) a plus - Working knowledge of GIT version control - Python a plus - Understanding of billing and shopping cart systems a plus - Excel, Word, PowerPoint, or equivalent applications - Exceptional willingness to learn or enhance knowledge of skillsets - Excellent written and verbal communication skills - Interpersonal skills and ability to interact and work with staff at all levels - Ability to work independently and in a team environment - Ability to pay attention to details and be organized - Ability to project professionalism over the phone and in person - Ability to handle multiple tasks in a fast-paced environment - Commitment to “internal client” and customer service principles - Willingness to take initiative and to follow through on projects - Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment. - Must have legal right to work in the U.S. At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be $37-40/hr and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply. Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. R-2026-01-131